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Sandals Guest House

Certificate of Excellence
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4 Napier Road | St Francis Bay, Saint Francis Bay 6312, South Africa
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187 Reviews from our TripAdvisor Community

Traveler rating
    116
    50
    10
    8
    3
See reviews for
31
109
9
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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There are newer reviews for Sandals Guest House
See the most recent reviews
George South Africa
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 12, 2013

What a pleasure it it to stay at Sandals and be served by their wonderful friendly staff .in such tranquil surroundings Juanita's Karroo Omelettes are not to be missed nor are Heather and Taps friendly smiling faces . They really are a credit to Vanessa and Ryszard . We thoroughly enjoyed evry minute of our two day stay at Sandals... More 

Was this review helpful? Yes 3
sandadmin, Owner at Sandals Guest House, responded to this review

We have served 1000's of "Karoo Omelette specials all summer long. Was a new omelette of special fillings which I "designed" and I am thrilled with how many of our guests have loved it! As you stated - "Heather and Taps friendly smiling faces are a credit" to us - we could not be operating at such a high level... More 

Port Alfred
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 4, 2013

Thank you for a wonderful stay. We were made to feel very special and welcome. The rooms were extremely comfortable and the attention to detail was exceptional. The staff were very accommodating, pleasant and friendly and the meals exceptional. Nothing but praise- thank you.

Was this review helpful? Yes 4
Ireland
Contributor
17 reviews 17 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 30, 2013

We had a wonderful stay here her during our trip through South Africa. The rooms were clean, bright and spacious. The staff where very nice and helpful. Breakfast was tasty & my gluten free requirements were met. Would stay here again :)

Was this review helpful? Yes 4
Virginia Water, United Kingdom
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 30, 2013

We had a wonderful stay at Sandals! The owners and staff were extremely efficient and friendly and made us very welcome. Our bedroom and bathroom were both beautifully appointed and spacious. Breakfast was great! Sandals Guest House is in a perfect position; a five minute stroll to both the beach and the village centre. Easy parking. Lovely gardens surrounding the... More 

Was this review helpful? Yes 3
sandadmin, Owner at Sandals Guest House, responded to this review

We are so pleased you enjoyed your stay with us and found Sandals GH to have a "perfect position" for St Francis Bay exploration! We are so close to the beach and some lovely restaurants are a short safe stroll away. "Paradise in the Eastern Cape" - you said it and we totally agree with you! Come back one day... More 

Northop, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 24, 2013

Despite our rather late arrival we were greeted with a warm welcome and helped to our wonderful family room. The accomodation was first class and perfect for the four of us. The children were delighted with their upstairs sleeping area. St Francis Bay has a choice of excellent restaurants and a table had been reserved for us by Tess at... More 

Was this review helpful? Yes 4
sandadmin, Owner at Sandals Guest House, responded to this review

We are delighted that the family enjoyed their room and stay in St Francis Bay. We are blessed to live and work in such a lovely part of Southern Africa. Thank you again for your time to review us so positively. More 

St Neots
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 21, 2013

We arrived from Plettenberg Bay to this little haven in St Francis Bay, we had a suite in a seperate building in the garden which has recently been renovated and is absolutely beautiful. The pool, communal areas and 'honesty bar' are also very relaxed and nicely done. Tess and Heather could not have been more helpful, both with recommendations for... More 

Was this review helpful? Yes 4
sandadmin, Owner at Sandals Guest House, responded to this review

So happy to hear my staff are attentive and thoughtful enough to spot when our guests are suffering and help accordingly. Thanks for your lovely praise of our establishment and service. St Francis Bay is an ideal base to be able to explore further afield...and then return to a haven where you can still relax in natural, peaceful, safe and... More 

Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 19, 2013

A beautiful setting right near the beach and with Tess and her team ensuring everything goes like clockwork, Sandals exudes that feeling of homeliness and serenity at the same time as delivering on exceptional service and food. We will be back!

Was this review helpful? Yes 5
sandadmin, Owner at Sandals Guest House, responded to this review

We are most appreciative of the fantastic review. Yes we always strive to deliver "on exceptional service and food." as you have mentioned. We HOPE you will be back soon! We will "deliver" again and again! More 

London
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 18, 2013

Arrived in sleepy St Francis Bay towards the end of the day. We found Sandals and checked in. We were told that after 7pm there would be no one on reception and to let ourselves come and go as necessary. I'm not sure what would have happened if we had arrived after 7pm!! It was a Sunday evening and only... More 

Was this review helpful? Yes 1
sandadmin, Owner at Sandals Guest House, responded to this review

It is a pity that you felt there was NO attention given to you at Sandals GH. Maybe you both just exuded an air of disinterest on your arrival, with your surroundings, with me (yes I was there and could not understand how you found only 1 restaurant open) and with my staff all the time...I am not sure? But... More 

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 4, 2013

Although hard to find in St Francis Sandals was a treat. The room was comfortable with an outside balcony. Staff friendly and helpful. Breakfast was delicious and gluten free bread was provided. The town was quiet and peaceful. The only drawback was the staff were not on site overnight.

Was this review helpful? Yes 3
Gloucester, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 18, 2013

A small, very friendly place with nice rooms, gardens and eating areas. Breakfast was included (and was great), but you had to go out for dinner. This wasn't a problem as lots of places were recommended and several were in easy and safe walking distance. There was an honesty bar (which we didn't use). We didn't get to see my... More 

Was this review helpful? Yes 5
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