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Summerstrand Hotel

Marine Drive | Summerstrand, Port Elizabeth 6000, South Africa
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Summerstrand Hotel
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Ranked #26 of 32 Hotels in Port Elizabeth
A recent review
5 of 5 stars reviewed 3 weeks ago
cstsbar Port Elizabeth
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52 Reviews from our TripAdvisor Community

Traveler rating
    6
    16
    17
    7
    6
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10
11
3
22
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Port Elizabeth
1 review
5 of 5 stars Reviewed 3 weeks ago

I had the unfortunate luck to spent just one night in a wonderful hotel such as this.I will surely stay there in my next trip to Port Elizabeth!!!The only thing that needs improvement is the wi-fi reception in the rooms.

Review collected in partnership with this hotel

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Port Elizabeth, South Africa
1 review
4 of 5 stars Reviewed 4 weeks ago

My wife and I had a great weekend stay at the Summerstrand Hotel last weekend. we found the staff friendly and the food great. even the room service was great. We were very impressed with the new upgraded room and layout of the hotel and had a great city tour with Calabash tours that operate from the hotel. Even though... More 

Was this review helpful? Yes
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Greetings from Summerstrand Hotel! Thank you for taking the time to review our hotel. I am so pleased that you enjoyed your stay with us - I will pass your comments onto the rest of our team. We look forward to welcoming you back to the hotel in the near future. Kind Regards The Team @ Summerstrand Hotel More 

East London, South Africa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Recently my wife and I enjoyed a stay here, Patrick the manager attended to the details that meant so much to us, well done a true star, Breakfasts were amazing with the most delicious pastries besides a large selection of hots and colds. The room was comfortable with good housekeeping standards and a nice room service menu. All the staff... More 

Was this review helpful? Yes
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Greetings from Summerstrand Hotel! Thank you so much for your kind words - I am so pleased that you enjoyed your stay with us. I will pass your comments onto the rest of the team. We look forward to welcoming you back in the near future Regards The Team @ Summerstrand Hotel. More 

Port Elizabeth
1 review
5 of 5 stars Reviewed May 30, 2015

there must be frequent guest cards as your frequent guest be able to accumulate points. That woul be Another way of attracting guest. In general your hotel is superb and your rooms provides the much needed comfort.

Review collected in partnership with this hotel

Was this review helpful? Yes
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Greetings from Summerstrand Hotel! Thank you for taking the time to review our hotel - your feedback is important to us. I am so glad that you enjoyed your stay with us. We do offer a loyalty programme for guests - if you could send me your e-mail address on nicolette@hotsummer.co.za I will forward you the information and application form.... More 

minnesota
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed April 1, 2015

The beds were comfortable and the rooms were clean. The carpet and draperies were old and over worn. The pool has green tinge to the water and algae is growing on the pool walls. Th breakfast was nice, especially the made to order eggs and omelettes. The front desk staff wasn't overly friendly and the wifi was terrible. This place... More 

Was this review helpful? Yes
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Greetings from Summerstrand Hotel! Thank you for taking the time to review our hotel, your feedback is important to us. I was pleased to see that you enjoyed your breakfast with us - I will definately pass this onto our chef. I apologize that you did not enjoy some aspects of your stay with us - I assure you that... More 

East London, South Africa
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 9, 2015

Stayed twice in 2014 at the Summerstrand Hotel. Modern upgraded rooms that were clean and very comfortable. I had a minor maintenance problem and this was sorted out immediately, well done. The breakfasts are very good as is the room service, in particular the steak sandwich. Beds are very good and the bathrooms are also very good. Very nice hotel

Was this review helpful? Yes
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Good Afternoon, Thank you so much for taking the time to review our hotel. I am so glad that you enjoyed your stay with us. We look forward to welcoming you back in the future. Kind Regards Nicky More 

Johannesburg, South Africa
Level Contributor
3 reviews
4 of 5 stars Reviewed January 15, 2015

We booked at the last minute during holiday season and were lucky to get accommodation. Special arrangement was made for adjoining rooms for the family. Check-in was efficient and friendly. The rooms were comfortable and the bed linen was of a very high quality, especially the pillows which were the best pillows I've ever had in a hotel. The buffet... More 

Was this review helpful? Yes
Summerstrandhotel, Owner at Summerstrand Hotel, responded to this review

Greetings from Summerstrand Hotel! Thank you for taking the time to review our property - your feedback is important to us. I am so pleased that you enjoyed your time spent with us - I will definitely pass your comments onto the rest of the team. We look forward to welcoming you back to the Summerstrand Hotel in the near... More 

Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed January 7, 2015

This hotel couldn't be found by the GPS, which kept sending me to the Radisson Blu, in fact no buildings on this street have numbers, so I had to resort to the old method of getting out of the car and asking someone for information. My voucher said Summerstrand Inn, but the big letters at the front of the hotel... More 

Was this review helpful? Yes 1
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Greetings from Summerstrand Hotel! Thank you for taking the time to review our hotel, your feedback is important to us. My apologies for the incorrect GPS information you received, I will have this rectifed and ensure that the correct information is available. The hotel used to be known as the Summerstrand Inn but was rebranded to Summerstrand Hotel which is... More 

George, South Africa
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed January 4, 2015

This was the worst experience of my life at a Hotel and will encourage no one to book there! Arrived on the 1st of Jan. Staff very unprofessional and did not offer help with luggage and did not wear name badges. When we got to room, the card was not working, when we got in the room, the air conditioning... More 

Was this review helpful? Yes 3

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Saudi Arabia
1 review
3 of 5 stars Reviewed December 22, 2014

Stayed in 2013. Upon arriving at the hotel we received a warm welcome. Check in was quick and staff extremely friendly. Reception and dining area was absolutely stunning. Once we got to our rooms we were a bit disappointed at the state of the room. Everything in the room looked old, and there were mold on the curtains. The breakfast... More 

Was this review helpful? Yes
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Greetings from Summerstrand Hotel! Thank you for taking the time to review our hotel, without your feedback we would not be able to ensure that we are offering the best value for money possible. I was so pleased to hear that you enjoyed your stay with us and that you enjoyed our staff service, I will pass this onto the... More 

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