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African Pride Hacklewood Hill Country House

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152 Prospect Road | Walmer, Port Elizabeth 6001, South Africa
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African Pride Hacklewood Hill Country House
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84 Reviews from our TripAdvisor Community

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Traveler rating
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    16
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12
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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  • German first
  • Italian first
  • Russian first
  • Any
English first
  • All months
    (84)
  • Mar-May only
    (25)
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    (17)
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    (22)
  • Dec-Feb only
    (20)
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Cape Town, South Africa
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Normally very good but this time the conference facilities were not good at all. Accommodation always very homely and clean and location is great and close to airport. Snacks and coffee in room are the best - no awful instant coffee sachets

Review collected in partnership with this hotel

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Port Elizabeth
3 of 5 stars Reviewed 3 weeks ago

Hidden germ. Very private and quiet location! Not noticeable from the from the road. Maybe that is the idea. Parking facility might need attention. Not adequate space but may be improved. Otherwise an excellent facility and will stay here again! Rooms very clean and well stocked with basic necessities! Very peaceful establishment.

Review collected in partnership with this hotel

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MeghanBeverley, Online Reputation/Marketing at African Pride Hacklewood Hill Country House, responded to this review

Good Day Mr Sithole, Thank you so much for taking the time to review Hacklewood Hill, I am pleased to hear that you enjoyed a peaceful stay. We will definitely have a look on how to improve our parking facilities in the future. We hope to welcome you back soon! More 

Johannesburg
1 review
5 of 5 stars Reviewed June 24, 2015

My husband and I stayed at Hacklewood for three nights. The bedroom was very large and newly redecorated in (best way I can describe it) updated Sanderson. Luxury,elegance and thought was in every detail. The staff were very attentive but not 'in your face'. There is an excellent chef and, being small (only 8 rooms) can cater to guests' whims.... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
MeghanBeverley, Online Reputation/Marketing at African Pride Hacklewood Hill Country House, responded to this review

Hi Cameron, What a pleasure it is to have such wonderful guests, thank you for your review- our staff pride themselves on making our guests feel welcome! It is very rewarding for us when all our hard work pays off. We look forward to welcoming you back soon! More 

Port Elizabeth
1 review
5 of 5 stars Reviewed June 13, 2015

Such a special place - beautifully restored gracious old home with a wonderful ambience - excellent bedrooms, bathrooms and first class service with a charming host. Look so forward to our next visit.

Review collected in partnership with this hotel

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MeghanBeverley, Online Reputation/Marketing at African Pride Hacklewood Hill Country House, responded to this review

Hi Susan, Thank you for your review, I am thrilled to hear you captured the essence of what we at Hacklewood Hill strive for. Our 1898 Victorian Country House is a home away from home! We most certainly hope you will come again. More 

Cape Town
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed May 30, 2015

We were transferred here when there was a problem with our booking at another hotel. We were received graciously at very short notice. The guest house is a lovely old house with high ceilings, wooden floors and lovely grounds. The rooms are each unique and beautifully appointed with a huge bathroom. Each bathroom has a unique bath and a large... More 

Was this review helpful? Yes
MeghanBeverley, Online Reputation/Marketing at African Pride Hacklewood Hill Country House, responded to this review

Hello, Many thanks for taking the time to write a review, we always encourage our guests to let us know if we made your stay wonderful. We take customer satisfaction very seriously, it is great to hear that even though you had a booking issue in Port Elizabeth, we at Hacklewood, were able to still get a 5 star rating.... More 

Warminster, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 19, 2015

This is a fascinating look into the past. The rooms and furnishings are deliberately Victorian and very quaint. The staff are helpful and friendly and the evening meal was excellent. It is a little shabby in parts. It is very near the airport (convenient but not noisy). There is free WiFi, but the reception was poor unless one was enthroned... More 

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OnlineMarketer, Manager at African Pride Hacklewood Hill Country House, responded to this review

Dear Guest, Thank you for the review and your constructive feedback. We do pride ourselves on great food and service, and it’s always nice to be able to show the staff such positive comments. With regards to our wifi, the issue has been addressed with new routers being put in this week. Thank you again, and we look forward to... More 

London
Level Contributor
50 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed March 22, 2015

A very warm welcome by Tiffany on our arrival. We had an excellent room overlooking the grounds at the front of the B&B The food in the restaurant is good Hacklewood is situated in residential area and is close to the airport.

Was this review helpful? Yes 2
Management response:

Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your compliments regarding our property, our restaurant and your experience with us during your stay. Our staff members take their roles in our industry very seriously and try, every day, to provide the quality customer service... More 

uk
Level Contributor
66 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed March 20, 2015

5 minutes from the airport in a secluded part of town, ideal small private hotel to unwind in after flying in from Europe, excellent service and comfort, a little gem tucked away from the hassles of daily life

Was this review helpful? Yes 2
OnlineMarketer, Online Marketing Coordinator at African Pride Hacklewood Hill Country House, responded to this review

Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your compliments regarding our property and your experience with us during your stay. Our staff members take their roles in our industry very seriously and try, every day, to provide the quality customer service that our... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 26, 2015

So we were due to stay at the Beach hotel down at Summerstrand however they had been trying to get hold of us all day with no success as I had my Australian number down as contact which wasn't working in SA. So on arrival we were greeted by the General Manager (Jacques) of the Beach Hotel to inform us... More 

Was this review helpful? Yes 2
OnlineMarketer, Online Marketing Coordinator at African Pride Hacklewood Hill Country House, responded to this review

Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your compliments regarding our property and your experience with us. Our staff members take their roles in our industry very seriously and try, every day, to provide the quality customer service that our guests expect. Thank... More 

Johannesburg, South Africa
Level Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed February 3, 2015

I really enjoyed my one night at Hacklewood Hill, largely because of the warm, attentive service and my enormously spacious and welcoming room. The bathroom deserves a special mention - it is absolutely beautiful, complete with old-fashioned bath and basin, sofa, renovated shower, rugs, large armoire and other charming touches. The gardens are also lovely - I had a brief... More 

Was this review helpful? Yes 1
OnlineMarketer, Online Marketing Coordinator at African Pride Hacklewood Hill Country House, responded to this review

Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your compliments regarding our beautiful bathrooms, excellent staff and our property in general . Our staff members take their roles in our industry very seriously and try, every day, to provide the quality customer service that... More 

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