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African Pride Hacklewood Hill Country House

Certificate of Excellence
5.0 of 5
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152 Prospect Road | Walmer, Port Elizabeth 6001, South Africa
African Pride Hacklewood Hill Country House
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Ranked #2 of 32 Hotels in Port Elizabeth
Certificate of Excellence
A recent review
4 of 5 stars reviewed 6 days ago
Peter S Warminster, United Kingdom
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78 reviews from our community

Traveler rating
    57
    15
    1
    3
    2
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11
42
4
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (78)
  • Mar-May only
    (24)
  • Jun-Aug only
    (12)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (20)
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Warminster, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

This is a fascinating look into the past. The rooms and furnishings are deliberately Victorian and very quaint. The staff are helpful and friendly and the evening meal was excellent. It is a little shabby in parts. It is very near the airport (convenient but not noisy). There is free WiFi, but the reception was poor unless one was enthroned... More 

Was this review helpful? Yes
OnlineMarketer, Manager at African Pride Hacklewood Hill Country House, responded to this review

Dear Guest, Thank you for the review and your constructive feedback. We do pride ourselves on great food and service, and it’s always nice to be able to show the staff such positive comments. With regards to our wifi, the issue has been addressed with new routers being put in this week. Thank you again, and we look forward to... More 

London
Top Contributor
50 reviews 50 reviews
46 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed March 22, 2015

A very warm welcome by Tiffany on our arrival. We had an excellent room overlooking the grounds at the front of the B&B The food in the restaurant is good Hacklewood is situated in residential area and is close to the airport.

Was this review helpful? Yes 2
Management response:

Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your compliments regarding our property, our restaurant and your experience with us during your stay. Our staff members take their roles in our industry very seriously and try, every day, to provide the quality customer service... More 

uk
Top Contributor
61 reviews 61 reviews
21 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed March 20, 2015

5 minutes from the airport in a secluded part of town, ideal small private hotel to unwind in after flying in from Europe, excellent service and comfort, a little gem tucked away from the hassles of daily life

Was this review helpful? Yes 2
OnlineMarketer, Online Marketing Coordinator at African Pride Hacklewood Hill Country House, responded to this review

Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your compliments regarding our property and your experience with us during your stay. Our staff members take their roles in our industry very seriously and try, every day, to provide the quality customer service that our... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 26, 2015

So we were due to stay at the Beach hotel down at Summerstrand however they had been trying to get hold of us all day with no success as I had my Australian number down as contact which wasn't working in SA. So on arrival we were greeted by the General Manager (Jacques) of the Beach Hotel to inform us... More 

Was this review helpful? Yes 2
OnlineMarketer, Online Marketing Coordinator at African Pride Hacklewood Hill Country House, responded to this review

Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your compliments regarding our property and your experience with us. Our staff members take their roles in our industry very seriously and try, every day, to provide the quality customer service that our guests expect. Thank... More 

Johannesburg, South Africa
Senior Contributor
43 reviews 43 reviews
23 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed February 3, 2015

I really enjoyed my one night at Hacklewood Hill, largely because of the warm, attentive service and my enormously spacious and welcoming room. The bathroom deserves a special mention - it is absolutely beautiful, complete with old-fashioned bath and basin, sofa, renovated shower, rugs, large armoire and other charming touches. The gardens are also lovely - I had a brief... More 

Was this review helpful? Yes 1
OnlineMarketer, Online Marketing Coordinator at African Pride Hacklewood Hill Country House, responded to this review

Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your compliments regarding our beautiful bathrooms, excellent staff and our property in general . Our staff members take their roles in our industry very seriously and try, every day, to provide the quality customer service that... More 

Johannesburg
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 17, 2014

Ive never been impressed enough to write a review, but this place is something special. Client booked it for me for a business trip so wasn't expecting anything out of the ordinary. Welcomed by Tiffany who was just amazing throughout. I suspect i stayed in the best room, it was massive. Fireplace, couch, a victorian bathroom bigger than the average... More 

Was this review helpful? Yes 1
Bianca_Fourie, Marketing Coordintaor at African Pride Hacklewood Hill Country House, responded to this review

Thank you so much for your lovely review, it was such a pleasure hosting you. Our staff pride themselves on delivering the best possible service. We hope to see you again soon. Best Regards Bianca and the Hacklewood Hill Country House team. More 

Contributor
12 reviews 12 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 14, 2014

We stayed here on our last night in South Africa- chose it to avoid an early start and long drive before flying. Welcome was very friendly. Our room was perfect and the entire suite fabulous. Had a glass of wine before dinner in front of a welcoming fire. Dinner and breakfast were very good. If we come back to P.E.... More 

Was this review helpful? Yes 1
Bianca_Fourie, Marketing Coordintaor at African Pride Hacklewood Hill Country House, responded to this review

We are so glad to hear that you enjoy your stay with us. We look forward to welcoming you back soon. Best Regards Bianca and the Hacklewood Hill Country House More 

Nairobi Kenya
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 10, 2014

I loved this B&B in the quiet suburb of Walmer in Port Elizabeth. Lovely rooms, very good food(even great room service!) and the friendly and efficient Tiffany. Tiffany was a wonderful hostess, nothing was too much trouble, very sweet and helpful. I look forward to my next stay at the Hacklewood Hill Country House!

Was this review helpful? Yes 1
Bianca_Fourie, Marketing Coordintaor at African Pride Hacklewood Hill Country House, responded to this review

Thank you for the lovely review. It was a pleasure hosting you an very glad to hear that you enjoyed your stay with us. Our staff pride themselves on delivering the best possible service and were happy to host you in every way possible. We hope to see you again soon. Kind Regards Bianca and The Hacklewood Hill Country House More 

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 30, 2014

This beautiful gem tucked away down a stone pathway is a delight! Exceptional accommodations, attentive wait staff, beautiful English gardens, fabulous dining........will definitely return! It was a perfect end to our South African vacation!

Was this review helpful? Yes 1
Bianca_Fourie, Marketing Coordintaor at African Pride Hacklewood Hill Country House, responded to this review

Thank you for the lovely review. It was an absolute pleasure hosting you and we are thrilled to hear that you enjoyed your stay with us. Our staff pride themselves on delivering the best possible service and were happy to host you in every way possible. We hope to see you again soon when you back in SA. Kind Regards... More 

Port Elizabeth, South Africa
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 24, 2014

Had a very special birthday there. Service food and venue are all amazing. Service is excellent and always tailored to your needs. The private dining room is perfect for a romantic dinner. Food was well prepared and served to our requirements.

Was this review helpful? Yes 1
Bianca_Fourie, Marketing Coordintaor at African Pride Hacklewood Hill Country House, responded to this review

Thank you for the lovely review. It was an absolute pleasure hosting you and we are thrilled to hear that you enjoyed your birthday with us. Our staff pride themselves on delivering the best possible service and were happy to host you in every way possible. We hope to see you again soon. Kind Regards Bianca and The Hacklewood Hill... More 

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