I always stay at this hotel when in PE but in the last few months I have been very diappointed with the professionalism of the staff as well as the quality of a 4 star hotel like this. The rooms are in need of repair and revamping and I know that some rooms have already started this process. When I... more

I was looking forward to staying at this hotel as Protea Hotels usually are of a high standard. However, what I experienced did not meet my expectations. Check in was efficient, even though two of us requested different rooms to those we were originally booked into. However, the check in clerk did not inform me of hotel parking around the... more

Hotel was well fitted out and we had a great family apartment room. fabulously located right across the road from a great beach and running track. Walking distance to the Broadwalk Casino complex that had food shops restaurants and cinemas. Thankfully the Hotel has its own generator as the power went out at 4pm in Port Elizabeth and it was... more

We booked well in advance for our Xmas lunch. On our arrival the drinks order was taken, but my wife could not get coffee. The waiter informed her that they will only make the coffee at a later stage. The table settings was not xmas like. The food was terrible. The beef was still raw. The complete experence was terrible.... more

We stayed here at the end of our trip along the garden route and we upgraded to an executive room. Very spacious, kitchen area, good size bathroom, a couple of arm chairs to sit back and relax in rather than sitting on the bed all the time. As we were staying 3 nights I am glad we were able to... more

We were on a cricket tour from the UK when we were lucky enough to stay at this excllent hotel. The only disappointment was that our stay lasted only two nights. Our suite was huge, beautifully appointed, clean and with a lovely view of the beach. The restaurant was excellent although we could have cooked and served a meal in... more

We (family with 2 children) spent 2 nights in this hotel. Their family suites are really extraordinary: spacious, well equipped, and with a sideward view to the sea. The outside and the location of the hotel are maybe not too attractive, but the beach is very nice for walking. The restaurant is commendable for dinner as well as for breakfast. more

Arrived here very tired. Quick check in, welcome drink, and big room with side view of sea. Mood lifted! Used the beach opposite, no point in using the tiny pool. Fabulous dinner, with free port with the cheese course. Nice breakfast. Absolutely fine hotel in all ways, although looks a little austere. more

We spent one night at this hotel at the end of our garden route drive. The hotel reminded me very much of an old fashioned English seaside hotel. However, our room was large with dual views of the bay and beds were comfy so that was fine. We tried for a table in the restaurant for dinner but it was... more