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Kings Hotel - Urban Hip

Cnr Titian Road and Buffelsfontein Road, Port Elizabeth, South Africa
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Kings Hotel - Urban Hip
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14 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Grahamstown, South Africa
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed November 11, 2014

The hotel is positioned close to resturants and two malls. The staff is friendly and helpful. The rooms are neat and suffient for 6 people. The towels are not clean and need to replaced. We were given 1 bath towel and 5 hand towels which was unsuitable. The door to acess the lift requires a security key that you can... More 

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Witelsbos, Eastern Cape, South Africa
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 10, 2014

Very friendly reception staff. A nice place, more an apartment, not the cleannest place I have stayed in. The cleaning staff is not very competent. TV channels are limited, not what they say in their information. Although we were in a 2bedroom apartment for 4, the crockery and cutlery were mainly for 3. On arrival the towels were very very... More 

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ClaudiaGouveia, General Manager at Kings Hotel - Urban Hip, responded to this review

Dear Guest At the outset please do accept our sincere apologies for the inconvenience caused to you during your stay. Rest assured that this is not our normal level of high service that we are so very proud of. We have addressed the issues you experienced with our Housekeeping team to ensure it does not happen again. Yours in Hospitality... More 

1 review
5 of 5 stars Reviewed April 25, 2014

After reading some of the comments on Tripadvisor regarding Kings, i was rather nervous to check in for my 4 night stay at the hotel. However, on arrival at the reception, I was greeted by friendly smiles and was able to share a laugh or two which i felt was really comforting. I went upstairs to my room and the... More 

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5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 11, 2014

Felt unsafe -- that was my main problem in my isolated apartment. The rooms are clean enough but there is a lot of road noise. We had to walk miles to get to our room. I was actually scared going back to my room at night as the lighting is poor. No one to take your bag. More an apartment... More 

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Port Elizabeth, South Africa
1 review
1 of 5 stars Reviewed October 21, 2013

I paid for a room advertised as a four sleeper ( 1 KING SIZE, 1 QUEEN) Instead I got 1 SINGLE BED AND 1 KING. also Unit had no pots and pans, only had 1 wine glass and one other glass. 2 lights in the bedroom not working, blocked shower, detached headboard , stains on scatter cushions, cockroaches in kitchen... More 

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Senior Contributor
38 reviews 38 reviews
28 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed April 3, 2013 via mobile

Starting at the beginning - check in, what check in. We disrupted the lady manning the reception desk which was made very clear by the way we were treated. No service, no help, very unfriendly and unprofessional. Our room we had to go find ourselves, which took about 20 minutes due to no signage or logic on room numbers. The... More 

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Cape Town
Senior Reviewer
6 reviews 6 reviews
1 of 5 stars Reviewed January 23, 2013

Upon first glance the hotel looked quite nice and since we were eager to find accomodation for our stay in PE and it was getting late, we checked in. The rooms had a smell to it and though it looked 'hip' it was clearly dirty. So much so that all we wanted was for the night to be over so... More 

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1 review
5 of 5 stars Reviewed December 12, 2012

Very quite, felt like home away from home. Clean and modern. Value for money, the staff were very helpful and went the extra mile with every enquiry we had. Will definitely go again. Thank you for a great stay. The mall was n little empty but felt nice not to bump into anyone while shopping.

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Top Contributor
269 reviews 269 reviews
87 hotel reviews
113 helpful votes 113 helpful votes
3 of 5 stars Reviewed May 1, 2012

Landed at Port Elizabeth and reached the hotel by around 10pm. The lady at the reception refused to hand over the keys without us paying up the balance of 50% of the amount for the three rooms that we had booked. 1. If they were so particular they could have collected the entire amount in advance, so be prepared with... More 

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Chennai (Madras), India
Top Contributor
563 reviews 563 reviews
133 hotel reviews
323 helpful votes 323 helpful votes
2 of 5 stars Reviewed May 1, 2012

This is Apartment Hotel on top of a shopping mall. Check in was horribly slow and unfriendly. Reception functions only during certain hours and there is no telephone in the room to call for help if needed. Broken fittings, stained linen and electrical problems stare at you as you enter. My Bathroom lights were dead and I could not call... More 

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