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Town Lodge Port Elizabeth

2.0 of 5
50 Beach Rd Cnr Lodge Rd | Summerstrand, Port Elizabeth 6013, South Africa
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Town Lodge Port Elizabeth
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Town Lodge Port Elizabeth
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45 reviews from our community

Traveler rating
    11
    28
    3
    0
    3
See reviews for
3
10
2
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Sunny Cape Town
2 reviews
5 of 5 stars Reviewed March 13, 2015

This was a great location, very friendly and helpful staff. Huge breakfast selection and amazing views to enjoy your meal or a sundowner after work. The beach is only a short walk across the road if youre keen for a swim. Couldnt ask for more.

Was this review helpful? Yes
Angus M, Public Relations Manager at Town Lodge Port Elizabeth, responded to this review

Thank you for the lovely review! We are so glad to hear that you had a great stay with us... and that you enjoyed the large variety available for breakfast, the great location, and found the staff to be so helpful - key factors that we focus and pride ourselves on... We look forward to having you stay with us... More 

Northville
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 1, 2015

Not only did this happen to me, but it also happened to my colleague who met me. A week prior to travelling to this location, my colleague and I independently booked and confirmed reservations to this hotel via our corporate travel service. Our travel agent is American Express, so it is a legitimate global corporation. We had a guarantee reservations... More 

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Angus M, Public Relations Manager at Town Lodge Port Elizabeth, responded to this review

Hi Mike and Kari, We would like to apologize unreservedly for this situation. As a group, we pride ourselves in offering good quality accommodation across our four brands, being Courtyard Hotels, City Lodge Hotels, Town Lodge Hotels and Road Lodge Hotels, which are clean and well maintained. At no time do we ever want to alienate our guests due to... More 

Cape Town Central, South Africa
1 review
1 of 5 stars Reviewed February 28, 2015

Stayed there for 4 nights. It was hot as my room was sea facing and got the sun the whole day. Aircon did not work. Complained about this from day one. Nothing was done. Did not even get feedback from management. Am going to sue them to get my money back. If you want a stay in hell, go there.

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Angus M, Public Relations Manager at Town Lodge Port Elizabeth, responded to this review

Hi Paul, We are so sorry to hear about your unfortunate situation while staying with us. This is unacceptable and we will be looking into the matter further. More 

johannesburg
Top Contributor
73 reviews 73 reviews
66 hotel reviews
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed February 16, 2015

Having reviewed dozens of hotels across the globe, I am still in awe of Town Lodge Port Elizabeth. It is a smart, modern building and the BEST looking and BEST situated Town Lodge Property in South Africa. Despite being 4 years old, the hotel still looked new during my 1 night stay with my wife on 14 February. The view... More 

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Angus M, Public Relations Manager at Town Lodge Port Elizabeth, responded to this review

We thank you for the fantastic review! We're really really pleased that you enjoyed your stay with us and took advantage of the great surrounds. It's particularly good to hear that you enjoyed friendly, helpful and efficient service from our staff - which is something that we pride ourselves on. We're glad you indulged in the great breakfasts and found... More 

Calgary, Canada
Top Contributor
53 reviews 53 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 28, 2015

A standard hotel room, but some features that make it stand out: -very large shower with bench -safety deposit box big enough for documents and computer - the biggest we've ever seen! -directly across from the waterfront, with a pleasant walkway, beach areas, and restaurants -short drive to the airport -note that wifi is free for only one hour daily... More 

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Angus M, Public Relations Manager at Town Lodge Port Elizabeth, responded to this review

We thank you for the fantastic review. We're really pleased that you enjoyed the standard of the room, and the convenience of the hotel's location. We hope to see you again soon! More 

Johannesburg, Gauteng, South Africa
2 reviews
5 of 5 stars Reviewed January 20, 2015

Stayed at the Port Elizabeth Town twice and had an amazing stay on both occasions. Very friendly and helpful staff. No regrets! will definitely visit them again. location is central. close to both the Bordwalk Casino and the Fun Valley.

Was this review helpful? Yes
Angus M, Public Relations Manager at Town Lodge Port Elizabeth, responded to this review

Thank you for the excellent review. We're happy to hear that you enjoyed friendly and helpful service from our staff - this is something that we pride ourselves on! Thank you for staying with us and we look forward to hosting you again soon. More 

Cape town
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 29, 2014

I have stayed there 4 times before. Perfect location-near to beach and Restaurants. The staff are so friendly and professional-makes you feel extremely welcome and no request is too small. Super breakfast and 2 outstanding gentleman in the Bar-Valentine and LUyanda-you can discuss any subject with them-they rate highly in my books.

Was this review helpful? Yes 1
Angus M, Public Relations Manager at Town Lodge Port Elizabeth, responded to this review

We thank you for the wonderful review. We're thrilled to find that you enjoy staying with us and that you experienced friendly and helpful service from our staff - something that we pride ourselves on. It's also great to find that you enjoyed the breakfast options on offer. We look forward to having you stay with us again soon! More 

A TripAdvisor Member
4 of 5 stars Reviewed November 10, 2014

Stayed over at Town Lodge since we attended a birthday party close by. All the staff were really friendly and helpful. Clean and comfortable room with a great view of the ocean! Affordable price made it great value for money.

Was this review helpful? Yes 1
Angus M, Public Relations Manager at Town Lodge Port Elizabeth, responded to this review

We thank you for the positive review. We're pleased you enjoyed friendly and helpful service from the staff and that you found the room to be clean and comfortable. We're also thrilled to hear that you found us to be value for money and affordable. We look forward to having you again. More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 7, 2014

Traveled to Cradock twice with a third trip coming up....we make a point of staying here before and after our adventures in the veld. This place truly knows what customer service is all about! You will not go wrong staying here!

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Angus M, Public Relations Manager at Town Lodge Port Elizabeth, responded to this review

Thank you for the fantastic review! We're thrilled to hear that you enjoy staying here and that you experience great service from our staff - something that we pride ourselves on. We look forward to having you stay with us again soon. More 

Port Alfred, Eastern Cape, South Africa
2 reviews
5 of 5 stars Reviewed September 29, 2014

Last week, my husband had to undergo heart surgery. I spent the night at the Town Lodge Summerstrand. When making my booking I had made a couple of errors, the reception staff were wonderful, they changed the booking and gave me a room with a sea view. They were polite, caring and extremely helpful. The room was clean, the water... More 

Was this review helpful? Yes
Angus M, Public Relations Manager at Town Lodge Port Elizabeth, responded to this review

Thank you for the fantastic review. We're happy to hear that you enjoyed great service from our staff and that they were helpful, efficient and caring. We're also pleased to hear that you found the room to be clean and comfortable. It's great that we get your recommendation for a great place to stay in PE! We look forward to... More 

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