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Plettenberg Park Hotel & Spa

Certificate of Excellence
Farm 4A Robberg Road, Plettenberg Bay 6600, South Africa (Formerly Three Cities Plettenberg Park Hotel & Spa)
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1 room 1 guest
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Plettenberg Park Hotel & Spa
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70 Reviews from our TripAdvisor Community

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Traveler rating
    48
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    5
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    2
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
  • All months
    (70)
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    (17)
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    (10)
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    (18)
  • Dec-Feb only
    (25)
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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My husband and I had a lovely spa treatment here to end our week long sixth anniversary celebrations. This spa is overlooking the sea and as you have your massage you hear the sounds of the sea. Priceless! The treatment itself was amazing. Very clean environment too.

Was this review helpful? Yes
Milnerton
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Room located high above the crashing waves. Staff friendliness was tops, food of high standard and rooms large and very comfortable. Lovely walks and viewing points and only a stones throw from Plett. Although rooms have wonderful ocean views these are South facing and could be cool in winter, but have been made cozy with under carpet heating and a... More 

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Port Elizabeth, South Africa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My sister-in-law and I had occassion to take a little break and decided on the Knysna/Plett area, not to far from our PE. We had real difficulty find suitable accommodation at the hotels we knew as the Oyster Festival was on during this time and everything seemed to be fully booked. I visited Ogoda and found the unheard of Plettenberg... More 

Was this review helpful? Yes 1
Deu-Donne, General Manager at Plettenberg Park Hotel & Spa, responded to this review

Good day, Thank you very much for the wonderful feedback! We are looking forward seeing you again! More 

Plettenberg Bay, South Africa
Level Contributor
87 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed July 9, 2015

Every now and again, the Plettenberg Park opens its doors to the public for a Sunday lunch. Advertising clearly not working as there were a handful of people. I have never been keen on a buffet where the staff hover and one is not encouraged to serve oneself from the buffet table; it certainly defeats the whole object of a... More 

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Deu-Donne, Manager at Plettenberg Park Hotel & Spa, responded to this review

Good Day Selena, Thank you for your feedback regarding the Sunday buffet lunch. Only with feedback as such can we improve and plan for future events. More 

cape town
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 27, 2015

This hotel is situated on the side of a cliff overlooking the sea. The view is breathtaking. Unfortunately the reception is situated in a thoroughfare and is confusing to find. It was difficult to find the hotel as there is no large signpost on the main road. I found the absence of cell phone signal a bit annoying as one... More 

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Deu-Donne, Manager at Plettenberg Park Hotel & Spa, responded to this review

Thank you for your feedback. More 

Plettenberg Bay, South Africa
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 1, 2015

Last week I finally got to make use of my Birthday Voucher, which was a FULL DAY at the Spa including lunch. I also decided to treat my Mother for her birthday and invited her to join me for the lunch and a manicure. I must say that my day of pampering was fabulous with Natasha and my Mother also... More 

Was this review helpful? Yes 2
Deu-Donne, Manager at Plettenberg Park Hotel & Spa, responded to this review

Good day Nicci I am so happy to read that you had a fabulous time at the Spa. However I do apologies for the bad experience you had at Lunch and I would like you to please reconsider coming back for a lovely breakfast or a light lunch in the near future. Thank you for your comment. More 

Wiltshire
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed March 24, 2015

Arrived for lunch - explained to receptionist via intercom at the gate that this is what we had come for. Reach the hotel - no one in sight; tried several times to call 'for assistance' on internal phone - no response. Finally, with no apology a waiter arrived and told us that lunch was not possible as 'the chef was... More 

Was this review helpful? Yes 2
Deu-Donne, Manager at Plettenberg Park Hotel & Spa, responded to this review

Good Day Sir, Thank you for your comment and we apologies for the experience you had at Plettenberg Park Hotel & Spa. More 

Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed February 18, 2015

We stayed here for two nights and unfortunately did not enjoy it at all. Firstly, the pool was out of order for the whole duration of our stay and had algae growing in it. When we complained the first time they said it was a 'natural pool' and then when we spoke to the manager the day after he said... More 

Was this review helpful? Yes
KyleB3, General Manager at Plettenberg Park Hotel & Spa, responded to this review

Thank you for the feedback, your concerns and points were discussed by management, and we have implemented new procedures with regards to pool care to prevent what happened with the pool from occurring again. In terms of the expired products, this has been discussed with the chefs as well, and has been addressed. Once again, thank you for bringing your... More 

Ilkley, United Kingdom
Level Contributor
105 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed January 21, 2015

If you want to feel guilty, stay in a 5 star hotel where there are only 2 other guests...who dont even stay for dinner... Or you could simply luxuriate in personal service and having all the facilities to yourselves! OK so it is simply not acceptable that the pool was unusable, but forget that. This is one of the most... More 

Was this review helpful? Yes 1
KyleB3, General Manager at Plettenberg Park Hotel & Spa, responded to this review

Thank you for the wonderful review. Your concerns about the pool has been addressed, with new procedures having been put in place to try and prevent a repeat of what happened. We are extremely grateful for the wonderful comments you have written, and this has been shared with all staff. Kind Regards Kyle Bosiger General Manager More 

Dunstable, United Kingdom
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed January 16, 2015

I stayed here recently with my daughter. We had spent a hectic New Year in Capetown, followed by several stays in other properties along the wine and garden routes so we arrived at this wonderful hotel exhausted and in need of r and r. We were greeted on our arrival by Kyle the general manager, together with a couple of... More 

Was this review helpful? Yes 1
KyleB3, General Manager at Plettenberg Park Hotel & Spa, responded to this review

Thank you for the amazing review. Our staff is what makes this property so special, as they are always willing to go out of there way for each and every one of our guests. We look forward to welcoming you back to our special hotel in the near future, Kind Regards Kyle Bosiger More 

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