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The Plettenberg Hotel

5.0 of 5 40 Church Street, Garden Route | P. O. Box 719, Plettenberg Bay 6600, South Africa
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254 reviews from our community

Traveler rating
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    46
    10
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    3
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42
161
5
3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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London, United Kingdom
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

We were very excited to be staying at The Plettenberg. It looked so nice in the literature. When we arrived, we were very peasantly surprised by the accommodation we had. We had booked their two houses, one 3 bedroomed and one 2 bedroomed. They were absolutely beautiful, with well proportioned rooms and very well equipped and decorated. The hotel even... More 

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Sydney, Australia
Contributor
13 reviews 13 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

It sounds quite banal to describe Plettenberg Bay as 'one of the Garden Route's most spectactular stretches of coastline'. Which it is, of course. However, it doesn't quite hit you properly until you've watched the sun rise, in all its violet and orange glory, over the Outeniqua Mountains. We did this, which seems like a bizarre thing to do when... More 

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Portland, Maine
Senior Contributor
34 reviews 34 reviews
29 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you are looking for an ideal hotel on your garden route trip and still not sure where to stay, then stop wasting time and book the plett hotel. For my family, it was the highlight of our vacation in South Africa. We felt incredibly pampered and indulged in this well-located hotel overlooking the bay. The hotel staff couldn’t be... More 

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AnnemieParker, General Manager at The Plettenberg Hotel, responded to this review

So happy to hear that you and your family enjoyed your time with us, and that you found our staff to be well informed about the area and the activities on offer in an around Plettenberg Bay. We will certainly investigate the possibility of a fitness centre at the hotel. We look forward to welcoming you and the family back... More 

Stamford, United Kingdom
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We were lucky enough to stay 2 nights here on our way along the garden route. The hotel is set overlooking the ocean with access to beautiful beaches below. Our room was ample in size, extremely clean and beautifully decorated as is the entire hotel. We ate at the seafood restaurant attached to the hotel and we're not disappointed -... More 

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AnnemieParker, General Manager at The Plettenberg Hotel, responded to this review

Thank you so much for taking the time to write this wonderful review. We are so happy to hear that you enjoyed your 2 days with us at the Plettenberg. We hope that we will be able to welcome you back some day. Kind Regards, Annemie Parker More 

Giffnock, United Kingdom
Top Contributor
62 reviews 62 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

From the moment you enter the hotel you are impressed & such a warm welcome. The whole place is beautifully maintained & our room was excellent. The location is first rate. Breakfast was beautifully presented & staff most efficient. Not the best of weather when we were there but it did not detract from our appreciation of the place.

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AnnemieParker, General Manager at The Plettenberg Hotel, responded to this review

I am delighted to hear hear that you enjoyed your stay with us. Hopefully next time we can arrange better weather. Kind Regards, Annemie Parker More 

Cape Town Central, South Africa
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a treat to have two nights at one of our favourite hotels! For once the weather played ball and the sun shone throughout our visit. We had a beautiful bedroom with a lovely view over the bay stretching towards Nature's Valley. Surely this is one of the most wonderful locations for any hotel. The ever-smiling staff cannot do enough... More 

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AnnemieParker, General Manager at The Plettenberg Hotel, responded to this review

Thank you for posting this wonderful review and so happy to hear that we are one of your favourite hotels. We look forward to welcoming you back! Kind Regards, Annemie Parker More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

This is very pleasant, stunning setting with well appointed rooms and a great restaurant. The service level in the "blue wing" is not great, at night the light from the entrance illuminates the room and in my case prevents sleep. When we arrived, the service was overwhelming, this however dropped off sharply over the next two days. Breakfast and supper... More 

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AnnemieParker, General Manager at The Plettenberg Hotel, responded to this review

Thank you for your constructive feedback. We are truly disappointed to hear that we did not meet your expectations. We certainly do strife to give great service at all times. I would like to assure you that your concerns have been addressed. We are happy to hear that you enjoyed your meals in our Restaurant. Kind Regards, Annemie Parker More 

Southampton, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We really enjoyed our stay. The staff were exceptionally friendly and nothing was too much trouble. The hotel is in a stunning location (we were lucky enough to have a decent view of the sea even though we were in a standard room). The breakfasts were great too - perfectly cooked fried bread! The restaurant was good, but not stunning.

Was this review helpful? Yes
AnnemieParker, General Manager at The Plettenberg Hotel, responded to this review

So wonderful to hear that you enjoyed your time at the Plettenberg. Thank you for taking the time to give feedback. Kind Regards, Annemie Parker More 

London, United Kingdom
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

If you are looking for outstanding family service linked to management's genuine enthusiasm to strive for perfection, five star excellence, a wonderful cocktail bar (what is the origination of the word cocktail - discover here!); quality not quantity on the menu and the relaxed feeling of home-from-home reminiscent of the Bostonian Eastern Seaboard, then you have found what you are... More 

Was this review helpful? Yes 1
AnnemieParker, General Manager at The Plettenberg Hotel, responded to this review

Thank you for taking the time to post this review. I am very pleased to hear that you enjoyed your stay with us and hope to welcome you back some day. Kind Regards, Annemie Parker More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 21, 2014

i visited Plet Bay and stayed at this charming hotel. Great sea views, could spot whales and dolphins. seagulls came for a sip of water in the pool, great service, extremely warm and courteous staff. located on the marine route a good stop for nearby attractions. They had the most sumptuous cold coffee, the best i have ever tasted, and... More 

Was this review helpful? Yes
AnnemieParker, General Manager at The Plettenberg Hotel, responded to this review

What a great review, thank you. I must agree, the Eggs Benedict is also one of my favourites. Kind Regards, Annemie Parker More 

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Additional Information about The Plettenberg Hotel

Address: 40 Church Street, Garden Route | P. O. Box 719, Plettenberg Bay 6600, South Africa
Location: South Africa > Western Cape > Plettenberg Bay
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Plettenberg Hotel 5*
Number of rooms: 37
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Hotel Style:
#1 Spa Hotel in Plettenberg Bay
#2 Romantic Hotel in Plettenberg Bay
#2 Luxury Hotel in Plettenberg Bay
#5 Family Hotel in Plettenberg Bay

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