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All 16 Plettenberg Bay hotels »

The Plettenberg Hotel

5.0 of 5
40 Church Street, Garden Route | P. O. Box 719, Plettenberg Bay 6600, South Africa
Hotel amenities
4.5 of 5 stars 88 Reviews
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88 reviews from our community

    Trip type
Traveler rating
    57
    17
    5
    5
    4
Date Rating
JBBradley
2 reviews
1 helpful vote
2 of 5 stars Reviewed February 1, 2012
1
person found this review helpful

sadly a very disappointing dinner last night This is not our first visit to Plattenberg bay we have been coming here for the last 18 years, this is why I feel it very importantant that this review is written. Always on a special occasion we would book the Sands restaurant for dinner, unfortunately we now have to think differently for... More

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Lisa Knight, General Manager at The Plettenberg Hotel, responded to this review
February 11, 2012

Thank you for your comments which we take seriously. We hope that we have the opportunity to welcome you back to the Plettenberg to set the record straight. Lisa Knight More

Preston P
Portland, Oregon, United States
Senior Reviewer
6 reviews
1 helpful vote
4 of 5 stars Reviewed January 28, 2012

Best features of this hotel were the restaurant ("The Sands" I think) and the views. Our dinner meal at the restaurant was top notch, with excellent seafood and service. Views from the hotel, including the restaurant, were memorable and impressive. We visited the spa next door which was surprisingly small. Apart from excellent service at the restaurant, overall hotel service/attentiveness... More

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Lisa Knight, Manager at The Plettenberg Hotel, responded to this review
February 9, 2012

Thank you for your recent review and constructive comments which are currently being addressed. We look forward to welcoming you back to the Plettenberg on your next visit to Plettenberg Bay. Lisa Knight More

Sarabell5
London
Reviewer
5 reviews
1 helpful vote
5 of 5 stars Reviewed January 26, 2012

We enjoyed a very pleasant week end in this hotel. the location and views are stunning, overlooking the bay. The room was pleasant, clean and well laid out. After our safari this was a good place to chill out and relax. Although there is a lot to see in the area, we did very little. the food,both at dinner and... More

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Lisa Knight, General Manager at The Plettenberg Hotel, responded to this review
January 27, 2012

Thank you for your comments. I am delighted that you relaxed and enjoyed you stay at our beautiful hotel. Lisa Knight More

NataschaMauthner
Austria
Contributor
12 reviews
4 of 5 stars Reviewed January 22, 2012

We stayed in a B&B, but had dinner in the Sand Restaurant, located in the Plettenberg Hotel. The degustation menu - 6 courses with matching wines - around Euro 75 - what a bargain for the quality! We had a lovely trainee serving us the wine, unfortunately he had not been taught how to really describe the wine - but... More

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Lisa Knight, General Manager at The Plettenberg Hotel, responded to this review
January 25, 2012

Thank you for your review. We appreciate guest's feeback and constructive comments.We are in the process of addressing the matter, and trust that you will have the oppotunity to return to our Sand restaurant to experience our true 5 star hospitality. Lisa Knight More

David Z
Sydney, Australia
1 review
3 of 5 stars Reviewed January 16, 2012

After many years of looking at this hotel as a potential option we finally took the plunge and stayed two nights in January. I was travellling with kids ( ages 11 and 6) so needed inter connecting rooms and after a lot of e-mails was given an option which I later discovered was a very apartment type set ( KIng... More

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Lisa Knight, General Manager at The Plettenberg Hotel, responded to this review
January 19, 2012

Thank you for your comments which we are working on. We take security very seriously and alongside the 3 twenty four hour security guards stationed at strategic points on the property, we also have 24 hour vehicle security patrol. We trust that you will return to The Plettenberg in the future. Lisa Knight More

restaurantlover52
Maidenhead, Berks
Contributor
16 reviews
9 helpful votes
5 of 5 stars Reviewed January 13, 2012

We stayed for one night in december and I only wish we could have stayed for longer! The views are even better than can be captured in photos and the whole hotel has a lovely, calm, welcoming atmosphere.Johan, the assistant manager was simply superb in his manner with us and is clearly a consummate professional. All the staff were friendly... More

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Lisa Knight, General Manager at The Plettenberg Hotel, responded to this review
January 14, 2012

Thank you for your comments. Myself and my wonderful team are delighted that you enjoyed your stay at The Plettenberg. Lisa Knight More

Cejayres
London, United Kingdom
Reviewer
3 reviews
1 helpful vote
3 of 5 stars Reviewed January 8, 2012
1
person found this review helpful

My wife and I had our honeymoon in South Africa, and were looking forward to our one night stay in the Plettenberg Hotel as it had come highly recommended. We had a noisy room overlooking the entrance and parking and the service was always short. We've had the privilege of staying in some lovely hotels during our stay in SA,... More

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Lisa Knight, General Manager at The Plettenberg Hotel, responded to this review
January 14, 2012

Thank you for your constructive comments, which are currently being addressed. We trust that we can welcome you back to The Plettenberg in the near future, in order to to eperience our true 5 star hospitality. Lisa Knight More

CjakLondon
London
Contributor
18 reviews
5 helpful votes
5 of 5 stars Reviewed December 29, 2011

Brilliant views, excellent service, lovely rooms and tempting cocktail list at the stylish bar. The restaurant is great and service is attentive - the food is probably a little too heavy/rich to want to eat here more than once but is excellent nonetheless. More

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Lisa Knight, General Manager at The Plettenberg Hotel, responded to this review
January 14, 2012

We are extremely happy that you had a wonderful stay at The Plettenberg. We thank you for your constructive comments, and trust that you will eat at our Sand restaurant more than once during your next visit to The Plettenberg. Lisa Knight More

Relais-Reviewer
Cape Town
Top Contributor
57 reviews
105 helpful votes
5 of 5 stars Reviewed December 18, 2011
2
people found this review helpful

The gracious art of living reaches new heights at ‘The Plettenberg’: a Relais & Chateaux luxury hotel in Plettenberg Bay – one of South Africa’s most exciting, dream destinations. Nestling on the stunning coastline of the Western Cape’s Garden Route – between the lush, green of the sub-tropical Tsitsikamma forests and the sparkling waters of beautiful Formosa Bay – an... More

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LondonAussieFlyer
London
Contributor
11 reviews
1 helpful vote
5 of 5 stars Reviewed November 21, 2011

It had been 10 years since we stayed last time - Had forgotten just what a superb setting this hotel commands over the bay. Simply superb. A wonderful time, relaxing, great position, pool and restaurant all second to none. Highly recommend to stay in SA More

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Lisa Knight, Manager at The Plettenberg Hotel, responded to this review
November 22, 2011

Thank you for your kind comments. I am delighted that you returned to The Plettenberg after 10 years, and enjoyed your stay with us. We look forward to your next visit. Lisa Knight More

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