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Southern Sun Hemingways

Certificate of Excellence
Cnr Western Avenue and Two Rivers Drive | Vincent, East London 5200, South Africa (Formerly Hemingways Hotel - East London)
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Southern Sun Hemingways
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Southern Sun Hemingways
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115 Reviews from our TripAdvisor Community

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Traveler rating
    71
    27
    11
    5
    1
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31
22
3
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
  • All months
    (115)
  • Mar-May only
    (29)
  • Jun-Aug only
    (31)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (33)
All months
Queenstown, New Zealand
1 review
5 of 5 stars Reviewed yesterday NEW

I like the service, is the best. the family room is stylish and elegant accommodation I am also enjoy an the fitness centre. everything you need is available Their service is excellent.Staff are friendly.Good location next to Hemingways Casino an Hemingways Mall

Review collected in partnership with Tsogo Sun Hotels

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Plettenberg Bay, South Africa
Level Contributor
84 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 1 week ago

Another Tsogo Sun hotel that advertises a paraplegic room that doesn't deliver. Hopefully they will sort out the bathroom so that someone in a wheelchair can access the basin and see in the mirror. Queen bed promised but only a double bed with a queen headboard. Hotels really have to stop thinking that their guests aren't aware of what is... More 

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Bizana--EC
1 review
5 of 5 stars Reviewed 1 week ago

The rooms were good but the frige was making my things to be cold. Although I never move around but the location is perfect taking into account that there is shopping mall nearby the hotel. Sometimes water was not hot but I believe this load shading thing might have an impact on that. I think in some days you need... More 

Review collected in partnership with Tsogo Sun Hotels

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mthatha
1 review
5 of 5 stars Reviewed 1 week ago

as I indicated in the above ratings the room was more than word beautiful, everyone knows the east London environment its always perfect woke up with rain beautiful experience. that natural environment around your amenities

Review collected in partnership with Tsogo Sun Hotels

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Retabile, Manager at Southern Sun Hemingways, responded to this review

Dear Local Traveller, Thank you for your most recent stay with us. We are glad to hear that you enjoyed your stay with us. Please keep an eye on our upcoming Show and Stay Packages, first one being at the end of the month of July as we host Berita at The Venue. I do hope your stay is around... More 

Eastern Cape, South Africa
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The rooms was very warm,clean and nice.Their service is excellent.They make sure that everything you need is available to you very quickly.What i liked the most about their rooms is that you can watch TV while bathing.

Review collected in partnership with Tsogo Sun Hotels

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Retabile, Manager at Southern Sun Hemingways, responded to this review

Dear Eastern Cape Traveller, Thank you for positive review and for recommending us to other travellers. The Team enjoyed catering for your needs as much you enjoyed your stay with us. Keep an eye on our website for promotions and our upcoming Show and Stay Packages. We hope your next stay is around the corner. Yours in Service Retabile Radebe... More 

Port Alfred, South Africa
1 review
5 of 5 stars Reviewed 2 weeks ago

Perfect ................... exactly what we needed after 36 hours of no sleep and 26 hours full time working. We can recommend anyone to make use of this hotel, five star and more we would rate the full package. Thank you for excellent service and friendly staff all around. There is absolutely nothing we could comment negativley. From check in right... More 

Review collected in partnership with Tsogo Sun Hotels

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Retabile, Manager at Southern Sun Hemingways, responded to this review

Dear Local Traveller, Thank you for your most recent stay with us. Your amazing feedback has been shared with the rest of the team and used as a tool to motivate them to strive in exceeding our guests expectations. Once Again, Thank you for recommending us to other travellers. I look forward to welcoming you back in the near future.... More 

Durban, South Africa
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent service and meticulous attention to details. It is what you get and so much more. Food was exquisite. Most of all everything affordable, no outrageous prices to be seen anywhere. Recommended to my friends already.

Review collected in partnership with Tsogo Sun Hotels

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Retabile, Manager at Southern Sun Hemingways, responded to this review

Dear Kzn Traveller, I had the privilege to share this amazing review with my team and you should have seen the smiles On their faces as some of them could recall your interactions with them specifically Front Desk, Housekeeping and Restaurant Staff. This has certainly motivated them to exceed more guests expectations. I do hope your stay is around the... More 

Thane, India
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

Hotel having beautiful view... Reservation staff you will have to follow-up to get proper acknowledgement...Staff is quite well mannered and helpful... Catering staff for B'fast and food excellent...My first visit was 3 month before and lady serving coffee has served me exactly same coffee in my 2nd visit...

Review collected in partnership with Tsogo Sun Hotels

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GMHemingways, General Manager at Southern Sun Hemingways, responded to this review

Dear Sir, It gives me great pleasure to read your review and note that you have received consistent service. Thank you for this, as we have not only been striving for excellent service, but for consistency. Your feedback has been shared with the team, and they have been acknowledged for being a part of your great experience. We would like... More 

Gordon's Bay, South Africa
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I selected to stay over at this Hotel being #1 in the East London area. On arrival there was no Porter nearby and I proceeded to reception with my bags. Once in Reception the Hotel "ambassador" then asked whether I need a Porter, how ridiculous!! When I got to my room after checking in my access card was not activated... More 

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GMHemingways, General Manager at Southern Sun Hemingways, responded to this review

Dear Sir, We appreciate your feedback on our hotel, and wish to apologise for the lack of attention given to you on arrival. We have taken the time to investigate and address the concerns raised with our staff. In our receptionist attempt to assist you with your luggage; he failed to cut your room key and the second receptionist handed... More 

durban
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great Place very accommodating staff. Good value for money. Great work stations the rooms. You don't need to bring all your gadgets, it's all at your disposal. When preparing for a presentation just plug you PC into the TV for a realistic presentation. Ideal when you need to conduct a group presentation. I love it

Was this review helpful? Yes
Retabile, Manager at Southern Sun Hemingways, responded to this review

Dear Business Traveller, Thank you for taking time to recommend our hotel to other travelers. Our guests comfort is our first priority and meeting your expectation is our greatest wish. I have no doubt that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. I hope your next visit to East London is... More 

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