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Southern Sun Hemingways

Certificate of Excellence
Cnr Western Avenue and Two Rivers Drive | Vincent, East London 5200, South Africa (Formerly Hemingways Hotel - East London)
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1 room 1 guest
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Southern Sun Hemingways
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123 Reviews from our TripAdvisor Community

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Traveler rating
    72
    31
    14
    5
    1
See reviews for
31
22
3
57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (123)
  • Mar-May only
    (29)
  • Jun-Aug only
    (39)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (33)
All months
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

Entertainment and other facilities are close by and provides for good entertainment. Slightly out of town and too far from the beaches. A real business stay over and close to casino. Breakfast was good but dinning room cold and offered nothing special. No free newspaper etc.

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Cape Town Central, South Africa
1 review
5 of 5 stars Reviewed 1 week ago

The staff, facilities and venue were world class. The only downfall is the restaurant on level 2. The menu is extremely limited and the food served was of a low quality. My rump steak was as tough as boots and really not worth the price. Similar experience for my colleague so a 1 star rating for food

Review collected in partnership with Tsogo Sun Hotels

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Durban, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

At over R1500 for an average room, you would expect breakfast to be included in the price. Breakfast surcharge at R167 which is frankly a rip off. Staff are pleasant enough, at least the room was clean.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 1
Pretoria, South Africa
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

As a business traveller all I really want from a hotel is decent service, clean bed and good WiFi. You will find this and more at Hemingways. Walking distance to the adjoined Mall, it offers great dining opportunities. The in house restaurant is also worth a try. Great room service as well. Especially impressed by Lunga at reception who organised... More 

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Port Elizabeth, South Africa
1 review
4 of 5 stars Reviewed 1 week ago

As a regular business traveller, I need a clean place to sleep and I need fast, secure wifi. Hemingways gives me this, with the convenience of being in a mall with access to a host of shops and restaurants.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Retabile, Manager at Southern Sun Hemingways, responded to this review

Dear Local Traveller, Thank you for your positive review, this most certainly aids us in keeping our staff motivated and inspired to offer fantastic service. Our guests comfort is our first priority and meeting your expectation is our greatest wish. We look forward to welcoming you back to your new home. Yours in Service Retabile Radebe Rooms Division Manager Southern... More 

Chicago, Illinois
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Since my last two visits improvements regarding room cleanliness and food/service at Key Largo restaurant are noticeable and welcomed. Janice went out of her way to ensure the room was satisfactory and convinced me to have dinner and breakfast at Key Largo,which was very nice.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Retabile, Manager at Southern Sun Hemingways, responded to this review

Dear International Traveller, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I have shared your amazing comments with Janice and the rest of the team. Our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay We look forward to welcoming you back in the near future.... More 

Mthatha
1 review
4 of 5 stars Reviewed 2 weeks ago

The service received was great but the room was supposed to be a non smoking room upon request to change the room it was full. overall stay was great loved the room service for dinner from the restaurant great menu will definitely recommend to others

Review collected in partnership with Tsogo Sun Hotels

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Retabile, Manager at Southern Sun Hemingways, responded to this review

Dear Local Traveller, Thank you for taking time to write about your stay at Southern Sun Hemingways. We were concern to hear that you were allocated a smoking room, I have updated your room type preference on your profile to ensure that you are always allocated a non smoking room. Lastly, Your kind words on our property and the team... More 

Queenstown, New Zealand
1 review
5 of 5 stars Reviewed 4 weeks ago

I like the service, is the best. the family room is stylish and elegant accommodation I am also enjoy an the fitness centre. everything you need is available Their service is excellent.Staff are friendly.Good location next to Hemingways Casino an Hemingways Mall

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Retabile, General Manager at Southern Sun Hemingways, responded to this review

Dear New Zealand Traveller, Thank you for your most recent stay with us and for recommending us to other travellers. We do take pride in catering to our guests’ needs the best way we can. I have shared your amazing comments with the rest of the team. We look forward to being the destination of your choice. Yours in Service... More 

Plettenberg Bay, South Africa
Level Contributor
87 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed July 20, 2015

Another Tsogo Sun hotel that advertises a paraplegic room that doesn't deliver. Hopefully they will sort out the bathroom so that someone in a wheelchair can access the basin and see in the mirror. Queen bed promised but only a double bed with a queen headboard. Hotels really have to stop thinking that their guests aren't aware of what is... More 

Was this review helpful? Yes
Retabile, Manager at Southern Sun Hemingways, responded to this review

Dear Local Traveller, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I am glad I had the opportunity to meet you prior to your departure. I am delighted to anounce that we are in the process... More 

Bizana--EC
1 review
5 of 5 stars Reviewed July 20, 2015

The rooms were good but the frige was making my things to be cold. Although I never move around but the location is perfect taking into account that there is shopping mall nearby the hotel. Sometimes water was not hot but I believe this load shading thing might have an impact on that. I think in some days you need... More 

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Retabile, Manager at Southern Sun Hemingways, responded to this review

Dear Eastern Cape Traveller, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I was concern to hear about your experience around maintenance issues, I wish we you had advised during your stay as that would have... More 

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