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Southern Sun Hemingways

Cnr Western Avenue and Two Rivers Drive | Vincent, East London 5200, South Africa (Formerly Hemingways Hotel - East London)
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Certificate of Excellence 2014
Southern Sun Hemingways
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Southern Sun Hemingways
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93 reviews from our community

Traveler rating
    55
    23
    10
    5
    0
See reviews for
24
20
2
39
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (93)
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    (20)
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Bingley, United Kingdom
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars NEW

A few issues with Checking In & Out did not spoil my stay or the fabulous hotel that is Hemingways. The rooms are large and spacious with every requirement for the traveller. The complex, including shopping Mall has lots to do and no need to leave the Complex. Staff are always on hand and nothing is too much and always... More 

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durban
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

If you're on a business trip and staying a few days this will be perfect. The staff are very friendly and always willing to assist (especially Khaya). All rooms have media centres. Im sure if you asked the hotel would provide you with cable to connect to the latest TV / monitor technology. The hotel is located in a shopping... More 

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Retabile, Manager at Southern Sun Hemingways, responded to this review

Dear Traveller, Thank you for taking the time to post your positive feedback on Tripadvisor. It is always such a reward to read that our staff was a part of a memorable and comfortable stay. We share all our feedback and this most certainly assists us in keeping them motivated and encouraged. Khaya will also be recognised for the job... More 

Somerset West
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

The hotel is in a good location with a mall, casino and cinema attached so plenty to do. Rooms very tastefully decorated, clean and comfortable. Could be a little bigger but for a short stay they are fine.mThe staff were excellent and could not have been friendlier or more helpful. Would definitely stay here again if passing through PE.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Retabile, Manager at Southern Sun Hemingways, responded to this review

Dear Senior Traveller, Thank you for your wonderful comments with regards to the service you received at Southern Sun Hemingways. It is always wonderful so see that leisure traveller can enjoy our property as it has so much to offer. Please do keep an eye on our group website for Senior Citizen Specials that are applicable in all our hotels.... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent the day interviewing candidates here. The staff were amazing. The food great and the service amazing. Well Done Southern Sun for going above and beyond! Pity the rooms are a little too pricey to stay the night ...

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Retabile, Manager at Southern Sun Hemingways, responded to this review

Dear Local Traveller, It is always great to hear that a guest had a positive experience with us. Your positive feedback has been shared with the team as this is used a tool to motivate staff. Please keep an eye on our entertainment and hotel group website for our “Show and stay packages” as well as our weekend specials which... More 

Johannesburg, South Africa
Contributor
13 reviews 13 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 28, 2015

We stayed here with our 3 small children en route from Margate to Plett. We were blown away by the outstanding customer service. The pool is really beautiful and we had a great lunch in one of the cabanas. Our only mistake was that we left the hotel for dinner and ventured into Hemingways Mall! Next time we will stay... More 

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GMHemingways, General Manager at Southern Sun Hemingways, responded to this review

Dear Madam, We were so pleased to read that our hotel was an oasis for you and your family and that you enjoyed our recreational area to the fullest! The gardens are really an undiscovered gem in East London. We trust that you will choose us as one of your destinations for future vacations and that you will be able... More 

CAPE TOWN
Contributor
19 reviews 19 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 12, 2015

We stayed at this hotel for 2 nights. From our arrival, we were well welcomed and everyone was so professional. Our check-in was seamless. The family room were allocated was spacious and spotless. Breakfast was great and there is a huge variety to select from. The only downside is the dinner menu, its so limited (I think less than 10... More 

Was this review helpful? Yes
GMHemingways, General Manager at Southern Sun Hemingways, responded to this review

Dear Madam, Thank you for your wonderful comments with regards to the service you received at Southern Sun Hemingway's. It is wonderful so see that families can enjoy our property as it has so much to offer. You will be delighted to know that in February we are launching our new Key Largo concept. The food which will be on... More 

Pretoria, South Africa
1 review
5 of 5 stars Reviewed January 12, 2015

Everything was in good condition and the excellent service, I believe very soon your hotel will be a 5 star. I always use your hotel also on business trips and is always great to be in your hotel as you will never miss home, due to the excellent service and condition.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
GMHemingways, General Manager at Southern Sun Hemingways, responded to this review

Dear Gauteng traveller, We were so pleased to hear that after numerous visits that we have met your expectation once again. Thank you for your positive feedback and your comments with regards to the service will most certainly be used to inspire our team. We look forward to your next visit. Kind regards Madeleine Roux | General Manager More 

Cape Town, South Africa
1 review
5 of 5 stars Reviewed January 6, 2015

The hospitality was Wonderful and the security guards even offered to wash my vehicle. The room that was i in was well prepared and well cared for. what i also liked was the fact that the staff was very courteousy! Well done!

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
GMHemingways, General Manager at Southern Sun Hemingways, responded to this review

Dear Cape Town traveller, May 2015 hold multiple exciting travel destinations for you. Thank you for posting your positive comments on Tripadvisor. We are so pleased that you enjoyed your stay with us and that our staff made you feel at home. We look forward to your return and if we may suggest, enquire about our Romantic Package supplement which... More 

Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 4, 2015

I am on my way from Kzn to Cpt and Southern Sun Hemingways seemed like a good place to make a booking. From the moment we arrived at the boom gate we were treated like royalty. Even the security guard was so pleasant. Thobile at reception made changes to our bookings to cater for our needs and in our best... More 

Was this review helpful? Yes
Retabile, Manager at Southern Sun Hemingways, responded to this review

Dear Kzn Traveller, Thank you for your positive review. Wow, What a positive way to start 2015, Thobile and the rest of the team were excited to read your positive feedback on us. This most certainly aids us in keeping our staff motivated and inspired to offer fantastic service. We hope to be your home away from home in the... More 

East London, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2014

wooooooooooow what warm welcoming we have received from reception an god customer service. The beautiful neat and clean bedroom and nice decoration in the room. I wish i could have same features in my bedroom at home but anyway we took photos hopefully someday when God bless us with our own property, we will something like that or even nicer... More 

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 1
GMHemingways, General Manager at Southern Sun Hemingways, responded to this review

Dear local traveller, We were overjoyed to see your response to our hotel. Thank you so much for the kind words and all the compliments. It is always such a blessing when we have managed to exceed a guest’s expectation. We hope to be your home away from home in the near future. Stay posted to our website for upcoming... More 

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Additional Information about Southern Sun Hemingways

Address: Cnr Western Avenue and Two Rivers Drive | Vincent, East London 5200, South Africa (Formerly Hemingways Hotel - East London)
Location: South Africa > Eastern Cape > East London
Price Range (Based on Average Rates): $$$
Number of rooms: 108
Reservation Options:
TripAdvisor is proud to partner with Despegar.com, TripOnline SA and South African Hotels so you can book your Southern Sun Hemingways reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Business Hotel in East London

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