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All 11 East London hotels

Southern Sun Hemingways

Cnr Western Avenue and Two Rivers Drive | Vincent, East London 5200, South Africa (Formerly Hemingways Hotel - East London)
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Southern Sun Hemingways
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74%
Ranked #2 of 11 hotels in East London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Lulama M Pretoria, South Africa
  • Overview
  • Reviews (60)
  • Photos (17)
  • Amenities
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  • Room tips (14)
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60 people have reviewed this hotel

Traveler rating
    32
    13
    10
    5
    0
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18
11
2
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
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English first
Pretoria, South Africa
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 3 days ago NEW

Having travelled the world a bit, and having been to world class hotels, Southern Sun Hemingways, East London is among the top! A very warm welcome with complementary drinks, fresh quality linen that soothes the skin, comfortable ambience and the excellent service from all staff groups!

Was this review helpful? Yes
GMHemingways, General Manager at Southern Sun Hemingways, responded to this review

Dear Madam, As a worldwide traveller we appreciate your complementary feedback on our hotel. Your kind words humble us and do remind us that our hospitality is appreciated. Our staff will be so motivated to receive your comments and will most certainly motivate them. Thank you for posting your comments and we look forward to welcome you back. Kind regards... More

Butterworth, South Africa
1 review
5 of 5 stars Reviewed 3 days ago NEW

Hemingways hotel is such a wonderful hotel place, I love it. They were able to accomodate me at such short notice, which I am so grateful for. I slept so well I even forgot I was not in my own bed. Thank you for the wonderful hospitality.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
GMHemingways, General Manager at Southern Sun Hemingways, responded to this review

Dear Madam, I was so pleased to notice that you are a local traveller, and that you considered staying with us. We appreciate our out of “Towner’s” popping in for a quick visit and making use of our facilities. Thank you for your wonderful feedback. This re-iterates that we are on the right track. Stay posted to our website for... More

Pretoria, South Africa
Contributor
18 reviews 18 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is situated next to a casino and shopping mall making it ideal to go out at night without needing transport.The room true to Southern Sun promise did not disappoint with everything neat,clean and in its place. The hotel offers an excellent in house restaurant which offers a good variety. Asked the reception to arrange transfer from the airport,... More

Was this review helpful? Yes
GMHemingways, General Manager at Southern Sun Hemingways, responded to this review

Dear business traveller, We are pleased to hear that we have met with your expectations and that our property extends the facilities you require as a business traveller. As we continuously strive to reach excellence, reviews like yours are motivating and are shared with our team. We are proud of our brand and look forward to extending more of our... More

East London, South Africa
1 review
4 of 5 stars Reviewed June 11, 2014

I had a good experience and the service was effective and efficient I can come back to stay and suggest to my friends to alsi Come and visit the place as it always is fulfilling And meet my expectations

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
GMHemingways, General Manager at Southern Sun Hemingways, responded to this review

Dear East Londoner, We appreciate your positive posting of our hotel on Tripadvisor. It is always wonderful to know that our local's support our beautiful property and recommend it to others. I trust that your recent stay will not be the last but the beginning of many more long lazy weekends shared with the ones you love. For information stay... More

East London, South Africa
1 review
5 of 5 stars Reviewed June 8, 2014

I come all the time to this hotel and I tell you every time I come there is always something new that is exciting. The new look is stunning. My kids love it so much. Not only is it a nice hotel but it also has excellent service! Keep it up!

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
GMHemingways, General Manager at Southern Sun Hemingways, responded to this review

Dear local resident, We are so pleased that we are the first hotel you have reviewed, and may this be the start to a wonderful experience for you and your family. Travelling and staying in hotels is really such a luxury and how privileged to be teaching your children the exciting world of travel! Your kind comments with regards to... More

Johannesburg, South Africa
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 5, 2014

I stayed over at this hotel for 3 days whilst I was on bussiness. My room had great modern finishes, although it was a little small, I never felt closed in having been there for more than one day. The staff are absolutely professional, welcoming and friendly. I did get invited (with all hotel guests) to a cocktail party with... More

Was this review helpful? Yes
GMHemingways, General Manager at Southern Sun Hemingways, responded to this review

Dear Jo’burg traveller, Thank you for posting your kind comments regarding our hotel and its facilities. We are so pleased that your stay with us was a memorable one and that you had the experience intended. Your feedback will be shared with our team and this will most certainly keep them motivated to offer great service. We look forward to... More

Cape Town, South Africa
2 reviews
2 of 5 stars Reviewed May 26, 2014

The staff were really poor. Tried to have a cup of tea in the restaurant,on the Saturday morning and it was a terrible experience...never got the tea! Room cleaning staff were efficient and helpful. I expect more from a four star hotel!

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
GMHemingways, General Manager at Southern Sun Hemingways, responded to this review

Dear Sir, Thank you for taking the time to post your review. As mentioned to you telephonically, I was very shocked to receive your feedback, and sincerely apologise for the lack of service you received in the restaurant. This is most certainly not our standard nor the norm, but we do appreciate constructive feedback as this ensures that we are... More

Pretoria
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 15, 2014

During the Iron Man Competition we booked in to this Hotel. First of all the location is great, as it is connected to the Hemmingway's Shopping Mall. One has direct access to the Mall, cinema, shops, restaurants and casino.We often opted to have our meals at one of the restaurants. The hotel staff at reception were very friendly and helpful... More

Was this review helpful? Yes
GMHemingways, General Manager at Southern Sun Hemingways, responded to this review

Dear valued guest, We appreciate you taking the time to post such a comprehensive review on our hotel, and thank you for the wonderful feedback. The iron man weekend was an extremely busy time for all at the hotel, and perhaps more overwhelming for the food and beverage department. Since my arrival in February, we have enhanced and improved many... More

Mtthatha South Africa
2 reviews
4 of 5 stars Reviewed May 11, 2014

Trip adviser keep its advicer on toes about all excellent places to visit We are able to make good savings and in turn receive good value for money More information to be distributed to customers more

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
GMHemingways, General Manager at Southern Sun Hemingways, responded to this review

Dear Sir, Thank you for posting your comments on Tripadvisor. I trust that you enjoyed your stay with us at Hemingways and that the staff and premises met with your expectation. As you seem to live relatively close to East London, may I suggest that you stay posted to our website www.hemingways.co.zawhich offers great entertainment information for adults and children... More

charlotte
Top Contributor
77 reviews 77 reviews
71 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed May 5, 2014

I will be back for the third time on 11th of June. You have choices so why not chose the best? First of all, the location is fantastic. You have direct access to the mall, movies, and restaurants. There's a casino on site if you get bored, and for pleasure the beach is a short drive. The hotel is clean,... More

Was this review helpful? Yes
GMHemingways, General Manager at Southern Sun Hemingways, responded to this review

Dear Sir, Thank you for posting your positive review and comments on Tripadvisor. The Hemingways Hotel and Casino is most certainly, as you mentioned, a wonderful destination with the casino, mall and the movies attached. It is always worth visiting our webpage on www.hemingways.co.za which will keep you posted on promotions and special events, which you can incorporate during your... More

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Additional Information about Southern Sun Hemingways

Address: Cnr Western Avenue and Two Rivers Drive | Vincent, East London 5200, South Africa (Formerly Hemingways Hotel - East London)
Location: South Africa > Eastern Cape > East London
Price Range (Based on Average Rates): $$
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17 photos of this hotel

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Hotel & grounds (2)
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Official Description (provided by the hotel)
East London is one of South Africa’s best kept secrets with a multitude of attractions but still maintaining that small town feel. The Hemingways Hotel is situated adjacent to the Hemingways Casino and Hemingways mall. It affords easy access to all the major highways, national roads and the airport. Inspired by Ernest Hemingway, this sub-tropical styled hotel offers a unique island lifestyle break, right in the heart of South Africa. ... more   less 
Number of rooms
108

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