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Southern Sun Hemingways

Cnr Western Avenue and Two Rivers Drive | Vincent, East London 5200, South Africa (Formerly Hemingways Hotel - East London)
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Certificate of Excellence 2014
Southern Sun Hemingways
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Southern Sun Hemingways
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89 reviews from our community

Traveler rating
    53
    21
    10
    5
    0
See reviews for
24
19
2
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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  • All months
    (89)
  • Mar-May only
    (19)
  • Jun-Aug only
    (18)
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    (22)
  • Dec-Feb only
    (30)
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Johannesburg, South Africa
Contributor
12 reviews 12 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here with our 3 small children en route from Margate to Plett. We were blown away by the outstanding customer service. The pool is really beautiful and we had a great lunch in one of the cabanas. Our only mistake was that we left the hotel for dinner and ventured into Hemingways Mall! Next time we will stay... More 

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CAPE TOWN
Contributor
19 reviews 19 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for 2 nights. From our arrival, we were well welcomed and everyone was so professional. Our check-in was seamless. The family room were allocated was spacious and spotless. Breakfast was great and there is a huge variety to select from. The only downside is the dinner menu, its so limited (I think less than 10... More 

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GMHemingways, General Manager at Southern Sun Hemingways, responded to this review

Dear Madam, Thank you for your wonderful comments with regards to the service you received at Southern Sun Hemingway's. It is wonderful so see that families can enjoy our property as it has so much to offer. You will be delighted to know that in February we are launching our new Key Largo concept. The food which will be on... More 

Pretoria, South Africa
1 review
5 of 5 stars Reviewed 2 weeks ago

Everything was in good condition and the excellent service, I believe very soon your hotel will be a 5 star. I always use your hotel also on business trips and is always great to be in your hotel as you will never miss home, due to the excellent service and condition.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
GMHemingways, General Manager at Southern Sun Hemingways, responded to this review

Dear Gauteng traveller, We were so pleased to hear that after numerous visits that we have met your expectation once again. Thank you for your positive feedback and your comments with regards to the service will most certainly be used to inspire our team. We look forward to your next visit. Kind regards Madeleine Roux | General Manager More 

Cape Town, South Africa
1 review
5 of 5 stars Reviewed 3 weeks ago

The hospitality was Wonderful and the security guards even offered to wash my vehicle. The room that was i in was well prepared and well cared for. what i also liked was the fact that the staff was very courteousy! Well done!

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
GMHemingways, General Manager at Southern Sun Hemingways, responded to this review

Dear Cape Town traveller, May 2015 hold multiple exciting travel destinations for you. Thank you for posting your positive comments on Tripadvisor. We are so pleased that you enjoyed your stay with us and that our staff made you feel at home. We look forward to your return and if we may suggest, enquire about our Romantic Package supplement which... More 

Contributor
13 reviews 13 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I am on my way from Kzn to Cpt and Southern Sun Hemingways seemed like a good place to make a booking. From the moment we arrived at the boom gate we were treated like royalty. Even the security guard was so pleasant. Thobile at reception made changes to our bookings to cater for our needs and in our best... More 

Was this review helpful? Yes
Retabile, Manager at Southern Sun Hemingways, responded to this review

Dear Kzn Traveller, Thank you for your positive review. Wow, What a positive way to start 2015, Thobile and the rest of the team were excited to read your positive feedback on us. This most certainly aids us in keeping our staff motivated and inspired to offer fantastic service. We hope to be your home away from home in the... More 

East London, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2014

wooooooooooow what warm welcoming we have received from reception an god customer service. The beautiful neat and clean bedroom and nice decoration in the room. I wish i could have same features in my bedroom at home but anyway we took photos hopefully someday when God bless us with our own property, we will something like that or even nicer... More 

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 1
GMHemingways, General Manager at Southern Sun Hemingways, responded to this review

Dear local traveller, We were overjoyed to see your response to our hotel. Thank you so much for the kind words and all the compliments. It is always such a blessing when we have managed to exceed a guest’s expectation. We hope to be your home away from home in the near future. Stay posted to our website for upcoming... More 

Cape Town, South Africa
1 review
5 of 5 stars Reviewed December 12, 2014

Retabile and her team were quite outstanding. The professionalism, attitude and courtesy not see often these days in many establishments were top class and I look forward to returning here for a holiday in future

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
GMHemingways, General Manager at Southern Sun Hemingways, responded to this review

Dear Madam, Thank you so much for your kind words with regards to the manner in which Retabile and her team looked after you. Your review will not only let travellers know that we are a team with warm hearts and passion for our duties, but will also inspire the team to continue to aim for exceptional service. To be... More 

JHB
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed November 29, 2014

Friendly efficient staff , comfortable rooms and close to convenience , mall and restaurant within a walking distance. Entertainment in form of a casino and bingo virtually on the premises ! An ideal stay for either business or family holiday.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Retabile, Manager at Southern Sun Hemingways, responded to this review

Dear Top Notch Traveller, Thank you for your amazing review, this most certainly aids us in keeping our staff motivated and inspired to offer fantastic service. Do look out for our holiday promotions this festive. We look forward to being your destination of choice. Yours in Service Retabile Radebe Rooms Division Manager Southern Sun Hemingways More 

Port Elizabeth, South Africa
Senior Contributor
47 reviews 47 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 26, 2014

Stayed here for just one night. Checkin was effective, staff very friendly and helpful. Room well-equipped. Bathroom clean and can open to room (nice for couples). If I need to be hyper-critical: the room size was small (compared to many similar priced and cheaper hotels I've stayed in lately), felt a bit cramped and table felt in wrong place. If... More 

Was this review helpful? Yes
GMHemingways, General Manager at Southern Sun Hemingways, responded to this review

Dear Sir, Thank you for your positive review, this most certainly aids us in keeping our staff motivated and inspired to offer fantastic service. Our guests comfort is our first priority and meeting your expectation is our greatest wish. We have a variety of rooms available which will be able to accommodate a traveller requiring more space, and request that... More 

Port Elizabeth, South Africa
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 25, 2014 via mobile

I have stayed here before and my last experiences made me come back again. The greeting was friendly and efficient and the room comfortable as usual. We had a problem in that the previous guest had obviously smoked in the room leaving a stale cigarette smell in the pillows. They were replaced immediately by the friendly housekeeping staff. We will... More 

Was this review helpful? Yes
GMHemingways, General Manager at Southern Sun Hemingways, responded to this review

Dear PE Traveller Thank you for taking the time to post your comments on Tripadvisor, your kind words humble us. We do apologise for the inconvenience the smell of smoke caused you and appreciate the acknowledgement that this was rectified. We look forward to welcoming you back. Kind regards Madeleine Roux | General Manager More 

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Additional Information about Southern Sun Hemingways

Address: Cnr Western Avenue and Two Rivers Drive | Vincent, East London 5200, South Africa (Formerly Hemingways Hotel - East London)
Location: South Africa > Eastern Cape > East London
Price Range (Based on Average Rates): $$
Number of rooms: 108
Reservation Options:
TripAdvisor is proud to partner with Despegar.com, TripOnline SA and South African Hotels so you can book your Southern Sun Hemingways reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Business Hotel in East London

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