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Southern Sun Hemingways

Certificate of Excellence
Cnr Western Avenue and Two Rivers Drive | Vincent, East London 5200, South Africa (Formerly Hemingways Hotel - East London)
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Best prices for: 1 room 1 guest
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Southern Sun Hemingways
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Southern Sun Hemingways
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100 reviews from our community

Traveler rating
    58
    27
    10
    5
    0
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28
20
3
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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    (27)
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King Williams Town
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Always have nice stay at Hemingways Hotel and Casino, there is a lot of activities in the surrounding, can enjoy a variety of restaurant in the mall. Not far from city and beach. The hotel attached to the mall makes it easy for our shopping.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
GMHemingways, General Manager at Southern Sun Hemingways, responded to this review

Dear local traveller, It was wonderful to receive a second complimentary review from yourself over the past year. This clearly shows us your loyalty to our brand and that we have met or exceeded your expectations. Your positive feedback and recognition has been shared with our team as this remains a highlight to them. We look forward to hosting you... More 

Gaborone, Botswana
Top Contributor
96 reviews 96 reviews
46 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Out team of 8 stopped over at this beautiful hotel en route to Botswana. Happy to say that our stay was a perfect 10 out of 10. The place is well run, friendly with great service. Everything is functional and we'd recommend it to everyone. There is a certain class to it. Madeleine and team have done an excellent job... More 

Was this review helpful? Yes
GMHemingways, General Manager at Southern Sun Hemingways, responded to this review

Dear sir, We appreciate that you shared your review with other travellers. Your kind comments humble us, and also encourage our team to continue to strive for excellence. We are so pleased that you had a safe journey and that our staff and facilities were able to comfort you on your route. Kind regards Madeleine Roux | General Manager More 

Port Elizabeth, South Africa
1 review
4 of 5 stars Reviewed 3 weeks ago

Good hotel experience and very good amenities. Improvement required with efficiency in having rooms ready when checking in as we waited for more than 1 hour. Staff were very courteous and seems to be well-trained

Review collected in partnership with Tsogo Sun Hotels

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GMHemingways, General Manager at Southern Sun Hemingways, responded to this review

Dear local traveller, Thank you for taking the time to post your review and to share your experience with us. Please accept my sincere apology for the room not being ready when you arrived at the hotel, it is hard to determine what could have caused this as much time has passed since. I will address this with our staff... More 

Cape Town Central, South Africa
Top Contributor
61 reviews 61 reviews
39 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I spent three nights at this hotel last week and this was my third stay this year. The staff greeted me on arrival as if I was returning member of the family and went out of their way to make me feel welcome and at home. The rooms are comfortable and stocked with the essential amenities. The location of the... More 

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 1
GMHemingways, General Manager at Southern Sun Hemingways, responded to this review

Dear Sir, We were so pleased to read your wonderful review this morning, and thank you for taking the time to post your positive feedback on Tripadvisor. Your comments have been shared with the entire team and we will remain committed to caring for our guests, and welcoming them back. To us you are family. We look forward to your... More 

Port Elizabeth, South Africa
1 review
4 of 5 stars Reviewed 5 weeks ago

From arrival to departure the service was brilliant with comfortable rooms, love the breakfast service with very friendly staff with everything under one roof should you have bad weather with easy access to shops, restaurant's and casino would highly recommend to anyone and friends

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
GMHemingways, General Manager at Southern Sun Hemingways, responded to this review

Dear local traveller, We are so pleased that we met your expectation and that you have shared your review. Our complex is indeed the only place to be in East London, and with everything under one roof, you are sure to stay entertained. Stay posted to our website for our promotional Show and Stay packages and any other special events... More 

Cape Town
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 18, 2015

As a frequent traveller who travels every 2 weeks I was really impressed with this hotel. It is situated very nicely and connected in a mall.The service at the hotel is very good. The staff is very nice and professional.Its breakfast though good can do with more variety on the menu.Its price is bit too steep if I compare their... More 

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
GMHemingways, General Manager at Southern Sun Hemingways, responded to this review

Dear frequent traveller, We appreciate the complimentary feedback with regards to our hotel and staff. We have shared your review with them, and this has been a wonderful way to motivate them for the week ahead. Thank you. With regards to the hotel breakfast, we will address your concerns with the chef. We look forward to your next visit, and... More 

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed March 26, 2015

If you have great expectations, they will be met when you stay at this hotel. They have maintained high quality standards which I am certain will continue to be so in the future. Thanks to staff and management for their attention to detail and making my stay a wonderful experience.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
GMHemingways, General Manager at Southern Sun Hemingways, responded to this review

Dear Sir, We appreciate the time you took to post your positive comments onto Tripadvisor. I have been away on leave and what a tremendous way to start my first day back to receive such a great review. It is comforting to know that my staff and management team remain committed, and are always striving to meet and exceed our... More 

Bingley, United Kingdom
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 5, 2015

A few issues with Checking In & Out did not spoil my stay or the fabulous hotel that is Hemingways. The rooms are large and spacious with every requirement for the traveller. The complex, including shopping Mall has lots to do and no need to leave the Complex. Staff are always on hand and nothing is too much and always... More 

Was this review helpful? Yes 1
Retabile, Manager at Southern Sun Hemingways, responded to this review

Dear International Traveller, Thank you for your positive review and for choosing our hotel. Our guests comfort is our first priority and meeting your expectation is our greatest wish. Your kind words on our property and our team will be shared with the rest of the team to inspire and motivate them to continue to create exceptional memories for everyone... More 

durban
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 25, 2015

If you're on a business trip and staying a few days this will be perfect. The staff are very friendly and always willing to assist (especially Khaya). All rooms have media centres. Im sure if you asked the hotel would provide you with cable to connect to the latest TV / monitor technology. The hotel is located in a shopping... More 

Was this review helpful? Yes 1
Retabile, Manager at Southern Sun Hemingways, responded to this review

Dear Traveller, Thank you for taking the time to post your positive feedback on Tripadvisor. It is always such a reward to read that our staff was a part of a memorable and comfortable stay. We share all our feedback and this most certainly assists us in keeping them motivated and encouraged. Khaya will also be recognised for the job... More 

Somerset West
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 24, 2015

The hotel is in a good location with a mall, casino and cinema attached so plenty to do. Rooms very tastefully decorated, clean and comfortable. Could be a little bigger but for a short stay they are fine.mThe staff were excellent and could not have been friendlier or more helpful. Would definitely stay here again if passing through PE.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Retabile, Manager at Southern Sun Hemingways, responded to this review

Dear Senior Traveller, Thank you for your wonderful comments with regards to the service you received at Southern Sun Hemingways. It is always wonderful so see that leisure traveller can enjoy our property as it has so much to offer. Please do keep an eye on our group website for Senior Citizen Specials that are applicable in all our hotels.... More 

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