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All 11 East London hotels

Premier Hotel Regent

3.0 of 5 Hotel   |   22 Esplanade | Quigney, East London 5201, South Africa
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Ranked #5 of 11 hotels in East London
A recent review
3 of 5 stars Reviewed November 19, 2013
agewebb Cape Town
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36 people have reviewed this hotel

Traveler rating
    6
    11
    8
    5
    6
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2
5
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25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Groningen, The Netherlands
Contributor
11 reviews 11 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The ambitions of this hotel are to be business hotel, but the quality and service level is not above 1 star. Room was tiny (as was the bathroom), without view or much light, a very loud airco, and a television system dating back to early 2000s, with poor reception and few channels. The room did not have a refrigerator, the... More

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Johannesburg
Contributor
16 reviews 16 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed February 4, 2014

The East London beach area is quite forlorn and the Hotel Regent certainly adds to this impression. The exterior it's faded and tattered in places. Rooms are small and the bathrooms address cramped. Breakfast was average and the service non existent

Was this review helpful? Yes 1
Cape Town
Top Contributor
53 reviews 53 reviews
27 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed November 19, 2013 via mobile

The hotel is conveniently located close to town on the esplanade? All staff are very friendly and welcoming. Efficient check in and meal service. Supper and breakfast were very good and represent fair value for money. My credit card was not swiped at check in, so I had to endure frequent interrogation from concerned staff who thought that I may... More

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Hluhluwe, South Africa
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 10, 2013

I stayed here during a conference and wasn't disappointed. The employees were hospitable upon check-out but check-in was a little different as I think they were a little overwhelmed with the masses of people standing in front of them - I don't blame them! The food was delicious and the restaurant staff friendly. I do feel the staff do need... More

Was this review helpful? Yes 1
Newcastle
Top Contributor
153 reviews 153 reviews
36 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed October 6, 2013

I stayed in this hotel in September, its a great hotel with some really great and willing staff. Unfortunately, I think the management does not invest in people training as well as one would expect of a hotel charging top (international) Dollar for its rooms. So as you are all clear, the staff are, willing, very friendly,very obliging, but it... More

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Pretoria, Gauteng, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 13, 2013

Excellent service and location plus proffesional employees, hospitality at its best. I couldn't ask for more. If I may be required to recommend it to anyone, I would say it's all home, work and pleasure; all in one place. My team also enjoyed and I'll definately come again.

Was this review helpful? Yes 1
Pretoria
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed June 6, 2013

We were booked into this hotel for business. Sadly the hotel is old and in bad need of refurbishment - carpets need cleaning and some of my colleagues stated that they were sure the rooms were not cleaned at all. Bathrooms had a musty smell !! Not worth the price we paid for these rooms and we expected better. Staff... More

Was this review helpful? Yes 4
Durban, South Africa
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 11, 2013 via mobile

Spent 4 nights at this hotel, conference facilities used for training. Room on second floor no air conditioning only a ceiling fan but fortunately weather did not necessitate either. Room was comfortable with outstanding sea and coastal views. Carpets somewhat tired and shower curtain useless, water everywhere, so suggest the bath be used rather. A well illuminated room unlike most... More

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East London, South Africa
Contributor
14 reviews 14 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 18, 2013

The sunday lunches that we have had here are fantastic, the variety of food in the buffet and the deserts are absolutely delicious. the service is great and the floor manager is a very pleasant person. The tables in the dining room when seated you have a fabulous view of the sea it is peaceful and you can really relax... More

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Cape Town Central, South Africa
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 26, 2013

the carpets in the room were a bit dirty but overall the hotel was very clean and well kept. the maid service was late in returning our towels though, especially since we hadn't even left them on the floor. nice bar and sea views, the area is a bit too quiet.

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Additional Information about Premier Hotel Regent

Also Known As:
Regent East London
East London Regent
Address: 22 Esplanade | Quigney, East London 5201, South Africa
Location: South Africa > Eastern Cape > East London
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #5 of 11 hotels in East London
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Hotel Regent 3*
Official Description (provided by the hotel):
The Premier Hotel Regent, a beachfront hotel in the river port city of East London, provides comfortable and luxurious accommodation for touring groups, business executives, and families alike. It is centrally located within five minutes' drive from major shopping, entertainment, and sports facilities and only 18 minutes from the airport.The Premier Hotel Regent offers excellent business and conference facilities where up to 800 delegates can be accommodated. It is the largest hotel conference venue in the Eastern Cape and ideal for both large and small functions including weddings, summits, and product launches. All the conference rooms are fitted with video and audio-visual equipment to ensure professional presentations. The Premier Hotel Regent takes care of all your accommodation needs with 175 luxury rooms ranging from deluxe suites with jacuzzi's, family suites, and double rooms with their own balconies for panoramic views, to stylish studios which are ideal for touring groups. This luxury Eastern Cape hotel has no shortage of dining options. The Y-knot Pub and Restaurant overlooks the Indian Ocean and is well known for serving delightful lunches. Alternatively, you can enjoy delectable buffet or cuisine from the a-la-carte menu at the stylish Three Ships Restaurant. ... more   less 
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