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All 11 East London hotels

Premier Hotel Regent

3.0 of 5
22 Esplanade, Beach Front, East London 5201, South Africa
Hotel amenities
Premier Hotel Regent
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53%
Ranked #4 of 11 hotels in East London
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28 reviews from our community

    Trip type
Traveler rating
    5
    8
    6
    5
    4
Date Rating
Pretoria
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 6, 2013

We were booked into this hotel for business. Sadly the hotel is old and in bad need of refurbishment - carpets need cleaning and some of my colleagues stated that they were sure the rooms were not cleaned at all. Bathrooms had a musty smell !! Not worth the price we paid for these rooms and we expected better. Staff... More

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Durban, South Africa
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 11, 2013 via mobile

Spent 4 nights at this hotel, conference facilities used for training. Room on second floor no air conditioning only a ceiling fan but fortunately weather did not necessitate either. Room was comfortable with outstanding sea and coastal views. Carpets somewhat tired and shower curtain useless, water everywhere, so suggest the bath be used rather. A well illuminated room unlike most... More

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East London, South Africa
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 18, 2013

The sunday lunches that we have had here are fantastic, the variety of food in the buffet and the deserts are absolutely delicious. the service is great and the floor manager is a very pleasant person. The tables in the dining room when seated you have a fabulous view of the sea it is peaceful and you can really relax... More

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See 5 more reviews by Sandra D for East London
Cape Town Central, South Africa
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 26, 2013

the carpets in the room were a bit dirty but overall the hotel was very clean and well kept. the maid service was late in returning our towels though, especially since we hadn't even left them on the floor. nice bar and sea views, the area is a bit too quiet.

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Windhoek, Namibia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 11, 2013

I spent three nights here attending a business conference. Checking in was quick and the staff friendly and professional. My ocean-facing room on the 4th floor was fairly small, and, unlike most, did not have a balcony. That didn't really bother me though. However, the air-conditioner didn't work properly, which was really a concern in the humid heat of East... More

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XDvir, General Manager at Premier Hotel Regent, responded to this review
February 18, 2013

Dear Sir, Further to your post on Trip Advisor, we truly appreciate receiving feedback on your stay at our hotel. We are truly delighted that the overall experience was pleasing and are honoured to know we will be accommodating you in the near future. Eventhough we appreciate the positive feedback, our main concern is the areas in need of improvement... More

Pretoria, Gauteng, South Africa
1 review
5 of 5 stars Reviewed November 17, 2012

Having spent a great part of the year at this hotel, I have come to appreciate the charming and welcome attitude of the front office especially the ladies. I have made it a second home due to the care and concern

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Knysna, South Africa
1 review
5 of 5 stars Reviewed November 7, 2012

As a Virtual Tour Photographer we almost live in Hotels and feel that this Hotel is a real Gem within East London. Perfectly Situated close to the Beach, absolutely great Views and really friendly and helpful staff. The staff Member that stuck out for me and was always willing to help was Daniel. The breakfast and dinner buffet had a... More

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Port Elizabeth, South Africa
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 28, 2012

When my Company booked us in this hotel , i feel great . Regent hotel staff are friendly and welcoming , their rooms are great clean , well done to housekeeping staff. Their food is excellent . I am very disappointed with these silly comments about this hotel . I was in this hotel last week , there is nothing... More

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See 2 more reviews by Xolile Christop... M for East London
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 13, 2012

The hotel is perfectly located for conference attendees and had a fantastic view. Service and cleanliness needs urgent attention. Carpets and upholstry looks like it was very dirty, got wet and was left to dry, now it's stained and it looks horrible. Rooms are spacious but is old. Noise from shouting staff woke me up every morning around 5am. Rude... More

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 12, 2012 via mobile

Well I would love to disagree with all the other travelers about this hotel but I really can't. I had the same problem with vouchers where they just refused to check me in until they got the vouchers. The reception staff were rude and unfriendly. The hotel rooms are very old and they, as well as the hotel itself, desperately... More

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Additional Information about Premier Hotel Regent

Also Known As:
Regent East London
East London Regent
Address: 22 Esplanade, Beach Front, East London 5201, South Africa
Region: South Africa > Eastern Cape > East London
Amenities:
Bar/Lounge Beach Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 On the Beach Hotels in East London
Price Range: $
Hotel Class:3 star (3*)
Reservation Options:
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Premier Hotel Regent
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