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All 11 East London hotels

Garden Court East London

3.0 of 5 Hotel   |   Cnr. John Baillie & Moore Streets | Quigney, East London 5201, South Africa
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Garden Court East London
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Ranked #4 of 11 Hotels in East London
A recent review
5 of 5 stars reviewed yesterday
Sotsha Mthatha
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88 reviews from our community

Traveler rating
    25
    20
    27
    8
    8
See reviews for
23
11
4
41
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mthatha
2 reviews
5 of 5 stars NEW

Satisfactory. I mean their service was excellent. I would hesitate to recommend it to a friend or anyone who wants my opinion. They must therefore keep up with good work and the service that they are providing to their clients.

Review collected in partnership with Tsogo Sun Hotels

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Port Elizabeth, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

This probably the best Garden Court that I've stayed in around South Africa. I will most definitely recommend the establishment to business associates, friends and family. Accomodation, dinner and breakfast are all outstanding experiences and the service people are all very friendly and helpful.

Review collected in partnership with Tsogo Sun Hotels

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Pretoria, South Africa
2 reviews
3 of 5 stars Reviewed 1 week ago

The establishment offers good service, except at reception they need to work on their staff to be more friendly like to greet and smile and possible either reduce their duties or increase capacity during flooding of guests ie for check in or check out .But I commend their housekeeping services they are prompt in delivering services and they serve with... More 

Review collected in partnership with Tsogo Sun Hotels

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Ian M, General Manager at Garden Court East London, responded to this review

Thank you for deciding stay with us. I appreciate you taking time to review your recent stay. This is valuable feedback with comments and suggestions, this assists us in continually improving where we can. We look forward to welcoming you back in near future. Warm Regards Ian Mackay General Manager More 

Johannesburg, South Africa
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Having stayed at this hotel several times many years ago I was not sure what to expect. I was pleasantly surprised. Very nice renovations, friendly staff, lovely rooms, good housekeeping. The restaurant does a good buffet. Definitely worth it.

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Ian M, General Manager at Garden Court East London, responded to this review

Thank you for deciding to choose us for your visit to East London. This is wonderful feedback and I will share with the team. We are also very happy with how our refurbished rooms and interior turned out and appreciate your comments. We look forward to welcoming you back in near future. Warm Regards Ian Mackay General Manager More 

Johannesburg, South Africa
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Garden Court East London is addictive, I spent 3 nights in December 2014, and another 2 recently in January 2015. It is all because of the wonderful refurbished rooms and homely hotel, excellent service and convenience to me and that goes for the rates.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Ian M, General Manager at Garden Court East London, responded to this review

This is great feedback, and I will pass this onto the team at the hotel, we are thrilled that you enjoyed your stay with us. We appreciate your ongoing and regular support. We look forward to welcoming you back soon. Warm Regards Ian Mackay General Manager More 

Durban, KwaZulu-Natal, South Africa
Contributor
17 reviews 17 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I found the Holiday Inn Garden Court in East London,an above-average Holiday Inn. It is smaller than most I've stayed in, leading to more personalized service. It also boasts a lovely bar cum lounge with very friendly staff. The rooms are clean, comfortable and well-furnished. The hotel is within close walking range of the Eastern Beach and promenade and not... More 

Was this review helpful? Yes
Ian M, General Manager at Garden Court East London, responded to this review

Thank you for taking the time to review your recent stay and for the great feedback, we are delighted that you enjoyed your stay with us. We look forward to welcoming you back soon. Warm Regards Ian Mackay General Manager More 

2 reviews
3 of 5 stars Reviewed 4 weeks ago

Decent, clean and hygienic. There is room for improvement with the check-in and out process. The entrance/ exit system when driving needs some attention. Generally, in line with the Garden Court standards I know from elsewhere.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Ian M, General Manager at Garden Court East London, responded to this review

Thank you for taking the time to review your recent stay. Thank you for your feedback and will look at streamlining the entrance and exit to hotel. It was great hear you enjoyed your stay with us. We look forward to welcoming you back soon. Warm Regards Ian Mackay General Manager More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

Welcoming atmosphere. Walking distance to the beach. Great reception by staff. I enjoyed my stay and the food was very nice. Reception staff is very friendly. they really know how to make one feel home away from home.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Ian M, General Manager at Garden Court East London, responded to this review

Thank you for taking the time review your recent stay. We a delighted that you enjoyed your stay with us. We look forward to welcoming you back soon. Warm Regards Ian Mackay General Manager More 

Pretoria, South Africa
1 review
3 of 5 stars Reviewed January 14, 2015

Our check in experience was badly handled as we had to wait for almost an hour before we were attended to. The general reception was very poor and service at the reception terrible. We were joined by friends the following who also experience the same bad service.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Ian M, General Manager at Garden Court East London, responded to this review

Thank you for the review and I appreciate the feedback, I can assure that I have addressed this with my team at Front Desk. Please accept our sincere apology for the poor service you received. Thank you for choosing Garden Court East London and we look forward to welcoming you back in the near future. Warm Regards Ian Mackay General... More 

Amsterdam
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed January 12, 2015

Driving in to East London the environment looked promising, until we drove towards the boulevard and onto the driveway of the Garden Court East London. The area did not look too promising and unfortunately the entrance of the hotel did not change our minds on this. Upon checking in we were asked whether we prefered a smoking or non-smoking room.... More 

Was this review helpful? Yes
Ian M, General Manager at Garden Court East London, responded to this review

Thank you for allowing me to respond directly to you. As previously mentioned this should not have happened and I have addressed with my team. Please accept my sincere apology for this. I hope the solution we agreed upon is to your satisfaction and if you need any further assistance in future to let me know. Thank you and Warm... More 

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Additional Information about Garden Court East London

Address: Cnr. John Baillie & Moore Streets | Quigney, East London 5201, South Africa
Location: South Africa > Eastern Cape > East London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Garden Court East London 3*
Number of rooms: 173
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA and South African Hotels so you can book your Garden Court East London reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Garden Court East London Hotel East London
Hotel Style:
#2 On the Beach Hotel in East London
#4 Business Hotel in East London

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