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All 11 East London hotels

Garden Court East London

3.0 of 5 Hotel   |   Cnr. John Baillie & Moore Streets | Quigney, East London 5201, South Africa
Hotel amenities
Garden Court East London

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36%
Ranked #4 of 11 hotels in East London
A recent review
4 of 5 stars reviewed 2 weeks ago
Tshililo Albert M Johannesburg, South Africa
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38 people have reviewed this hotel

Traveler rating
    6
    8
    14
    6
    4
See reviews for
12
5
2
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • German first
  • Any
English first
Johannesburg, South Africa
2 reviews
4 of 5 stars Reviewed 2 weeks ago

The comments made about Luckie need your immediate attention as this might cause you a serious business. The guy is very arrogant nad rude to say the least.We need people who can relate well to all the guests as well

Review collected in partnership with Tsogo Sun Hotels

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Durban
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Its a great place for family holidays when you have a tight budget, its right on the beach and next to lot of restaurants. I didnt like the fact that its too close to convinient shops. Whatever you do, dont compare it to Durban Garden Court.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 1
Ian M, General Manager at Garden Court East London, responded to this review

Dear Elais M Thank you for taking the time to complete this review. This is great feeback and I am happy to hear that you enjoyed your stay with us. We look forward to welcoming you back in near future. Warm Regards Ian Mackay General Manager More

Port Elizabeth, South Africa
1 review
5 of 5 stars Reviewed 4 weeks ago

keep up the good work , however price should be reduced for frequent guest, this is to ensure frequent guest coming back, and also for feedback this part of the survey is actually a bit long, and takes up too much time.

Review collected in partnership with Tsogo Sun Hotels

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Ian M, General Manager at Garden Court East London, responded to this review

Dear Selvan Thank you for taking the time to post a review of your recent stay and am happy to see you had a great say with us. I appreciate the feedback and comments, we do offer a discount for Reward Program members (frequent guests), please request this when making your next booking for your visit to East London. Warm... More

Durban, South Africa
1 review
5 of 5 stars Reviewed March 13, 2014

great location , the staff are very friendly and always willing to help the chef is awesome during breakfast , its really the hotel to stay in for business or holiday its great all round. well done garden court east london

Review collected in partnership with Tsogo Sun Hotels

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Ian M, General Manager at Garden Court East London, responded to this review

Dear Zakeer M Thank you for taking the time to review our hotel and your kind words. I am delighted that you had a great stay with us and look forward to welcoming you back. Warm Regards Ian Mackay General Manager More

Whittlesea, South Africa
Top Contributor
139 reviews 139 reviews
14 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed March 10, 2014

I have my favorite in East London. 'Nuff said. But sometimes your favorite is fully booked and then what. I took their recommendation and booked a room at the Garden Court. It had been years since I was there and I did not have fond memories. But a great deal of work has been done and a change of corporate... More

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Ian M, General Manager at Garden Court East London, responded to this review

Good Day Thank you for taking the time post a review, I am delighted to hear that we have managed to restore your faith in Garden Court East London and appreciate this positive feedback. I have shared this with our team members at the hotel. We will address issue with the different prices as this should not have happened. We... More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 10, 2014

My wife and I were driving from Mossel Bay on to Durban and we stopped in East London for a rest. This hotel was very comfortable. Out room was a king room and it was so spacious. The room was well decorated and clean. Although we did not have dinner at the hotel we took time to look at their... More

Review collected in partnership with Tsogo Sun Hotels

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Ian M, General Manager at Garden Court East London, responded to this review

Dear Nollen K Thank you for taking the time to post a review and for your kind words. I have passed on your feedback all our team members. We look forward to welcoming you back to Garden Court East London in the future. Kind Regards Warm Regards Ian Mackay General Manager More

Contributor
17 reviews 17 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 18, 2014

Recently upgraded, showers need some work still the old bath/shower style, not my favorite. Quite pricey for value and well along with the old style showers have old taps that you need to use a bathroom towel to open. Getting there keep it up.

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Centurion
1 review
3 of 5 stars Reviewed January 15, 2014

The service is excellent. Thumbs up to Sylvia who was the manager on duty during my stay. The room that I was given initially had a leaking air con and she moved me to another one that was even much better, because I specifically made it clear that I need a room with the sea view.The hotel needs serious renovations... More

Review collected in partnership with Tsogo Sun Hotels

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Durban South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 4, 2014

1. Receptionist couldn't find me on the system during check in, took her 10 mins. 2. My booking was not amended even though I called in the hotel to amend booking. 3. There was no porter to help us carry our luggage to our room. 4. It was a very cold welcome , felt unwanted in the hotel.

Review collected in partnership with Tsogo Sun Hotels

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Ian M, General Manager at Garden Court East London, responded to this review

Dear mamotala Thank you taking time complete review on Tripadvisor and our internal review. Please accept my apology for poor welcome you received and assure you this is not our usual standard. This feedback assists us in resolving the issues raised and I will address all of these with my team. Thank you for choosing our hotel and look forward... More

Johannesburg
Top Contributor
56 reviews 56 reviews
36 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed November 18, 2013 via mobile

Public areas ( reception , pool area and restaurants) and location ( near beach) is very attractive. The breakfast is good and generous. And family-friendly. But the bedrooms and bathrooms need a total decor revamp as they are dated. Generally clean. All the amenities are offered the room and beds comfortable.

Was this review helpful? Yes 1
Ian M, General Manager at Garden Court East London, responded to this review

Dear Voyager26 Thank you for your positive feedback about our hotel. With regards to comments on upgrade we are currently busy with bedroom and bathroom refurbishment. This started in September of this year and and we have completed a number rooms already. We expect the completion of all our rooms by the end of February 2014. I am pleasured to... More

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Additional Information about Garden Court East London

Also Known As:
Garden Court East London Hotel East London
Garden Court East London Hotel
Address: Cnr. John Baillie & Moore Streets | Quigney, East London 5201, South Africa
Location: South Africa > Eastern Cape > East London
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 11 hotels in East London
Price Range (Based on Average Rates): $
Hotel Class:3 star — Garden Court East London 3*
Official Description (provided by the hotel):
Set in the heart of the Eastern Cape, East London is often considered the southern gateway to the Wild Coast. The Garden Court Hotel has an exceptional location overlooking the ocean and is ideal for travellers wanting to rest for a night or those wishing to stay a while, offering exceptional service and impressive facilities. This hotel provides an affordable vacation with its family-friendly beaches and the Garden Court hotel is the perfect base. ... more   less 
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