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Quality Inn

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2602 Navajo Blvd, Holbrook, AZ 86025
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Quality Inn
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Quality Inn
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45 reviews from our community

Traveler rating
    16
    11
    11
    6
    1
See reviews for
18
16
2
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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    (45)
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    (18)
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    (9)
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    (11)
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    (7)
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1 review
4 of 5 stars Reviewed 2 days ago NEW

Drove in Memorial Day and I was very lucky to find a room as the town was sold out. I was charged the rate on the internet so no last minute price markups. Room was clean and mattress was very comfortable. I was told by the staff later in the morning that it was a brand new mattress. Breakfast was... More 

Was this review helpful? Yes
Aimee Y, General Manager at Quality Inn, responded to this review

Dear Jkwok, Thank you for your review and feedback. I am very glad that you were able to stay with us during the busy Memorial Day weekend. We price our rates very competitively and more importantly we do not mark up or change our rates during busy periods to any guests walking in. We practice strict rate integrity by honoring... More 

Green Bay, Wisconsin
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The only thing that was good about this place is Ashley at check in!!!!!!!!! The door would not shut for the room. We had to pull like crazy to close the door, then, it would get stuck and I'd have to jerk it back open. The deadbolt did not lock!!!! :( The breakfast was scantly typical...at best.!!!!!! We were there... More 

Was this review helpful? Yes
Aimee Y, General Manager at Quality Inn, responded to this review

Dear Sir, Please accept my apologies for your experience. We did not receive any complaints from you during your stay with us as we would have moved you to another room. As we are a pet friendly hotel, we might have pets in adjacent rooms but we do require that pet owners keep good control of their pet. If we... More 

Arcadia, California
1 review
5 of 5 stars Reviewed 1 week ago

Very nice motel. The work desk was in a corner and could use a little more light. But other than than the place was great. The staff was outstanding with reservations, checking in, and helped join the choice program.

Was this review helpful? Yes
Aimee Y, General Manager at Quality Inn, responded to this review

Dear Charles, Thank you very much for your review. I am glad that we were able to meet your expectations. Sincerely, Aimee GM More 

Phoenix, AZ
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Clean room, economical. Room could have had more furniture though. There was plenty of space but just one chair. Light was burned out in bathroom, but the front desk sent someone right up to replace it. Breakfast was decent

Was this review helpful? Yes
Aimee Y, General Manager at Quality Inn, responded to this review

Thank you for your review. I am glad that you found our room clean and has great value for the price paid. Please accept my apologies for the burnt light bulb but I am glad that we were able to rectify the problem expeditiously. I am also very glad that you enjoyed our complimentary hot breakfast. Thank you for choosing... More 

Dronfield, United Kingdom
Top Contributor
82 reviews 82 reviews
37 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The girl on reception was very helpful and polite, both on arrival and next morning when we left. The facilities in the room were excellent but, on opening the door to the bathroom, there was a musty smell. This was not a problem if we kept the door closed and we reported it to reception next morning so maybe the... More 

Was this review helpful? Yes
Aimee Y, General Manager at Quality Inn, responded to this review

Dear Chris, Thank you for your review. I am glad that you found great value in your stay with us, and that you enjoyed our service and facilities. We did look into your feedback and we have since freshened up the bathroom. Please accept my apologies for that shortcoming. Sincerely, Aimee GM More 

1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

Everything is good... Except for the WiFi here is really tripping out on me... It would work really good then a minute later, it goes back to being slow. Then it also shows up that I have no connection whatsoever. That makse me mad. But, the hotel itself I'd give it 3...

Was this review helpful? Yes
Aimee Y, General Manager at Quality Inn, responded to this review

Dear Shania, Thank you for your review. Please accept my apologies for the internet connectivity. We will contact the tech company who manages our access points to find out what the problem might be. We also have the telephone number printed on the password slip for guests to call on a 24/7 basis since quite often the problem could be... More 

Sisters, Oregon
Contributor
16 reviews 16 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 6, 2015

We stayed for one night, but wished we could stay longer. This hotel had everything we hope for... comfortable bed, clean room, recent updates and new paint inside and out. Good flat screen tv, and extremely quiet, considering the freeway was really close. Front desk staff were very helpful and accommodating (we did not have a prior reservation) and the... More 

Was this review helpful? Yes 1
Aimee Y, General Manager at Quality Inn, responded to this review

Dear Dazy, Thank you very much for your review. I am glad that you found our room clean and comfortable, and that you enjoyed our hot breakfast. As our motel is located on exit 289 away from downtown Holbrook, we do not have any railroad noise, and as I-40 is not heavily travelled at night our motel is quite peaceful... More 

MORENO VALLEY
Top Contributor
379 reviews 379 reviews
189 hotel reviews
217 helpful votes 217 helpful votes
3 of 5 stars Reviewed March 29, 2015

Large room with microwave and largest mini fridge. Large flat screen TV that isn't screwed into the cabinet, so you can move it closer to where you are watching. Don't know why Hotels insist on screwing their TVs into the BACK of the cabinet! Includes chair and ottoman, but not very comfortable. I noticed other rooms had a more overstuffed... More 

Was this review helpful? Yes
Aimee Y, General Manager at Quality Inn, responded to this review

Dear Sir, Thank you very much for your review. I am glad that you had an overall great stay with us, and found our room and amenities to your liking. We will look into the water pressure in your room to see if it is the fixtures that need to be cleaned or replaced, as we have not heard of... More 

Contributor
19 reviews 19 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 25, 2015

We were just passing through Holbrook, and called the Quality Inn. The employee on duty, Erica, was friendly and helpful on the phone. When we checked in, she was smiling through a difficult conversation with a guest....and the smile never left her face all night....she put off her own dinner to check in guests, we saw her later emptying outside... More 

Was this review helpful? Yes 1
Aimee Y, General Manager at Quality Inn, responded to this review

Dear Denise, Thank you very much for your review. I am very happy that Erica was able to provide a high level of attention and service to you. All of us strive to do that for all our guests, and I am very glad that we were able to shine through. I am also glad that you found your room... More 

Fontana, California
Contributor
14 reviews 14 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 22, 2015

we stayed there many times on our road trips, this being one of those trips, nice warm room, nice people , comfy bed, I would recommend this place if traveling through AZ, no matter where you are going.

Was this review helpful? Yes
Aimee Y, General Manager at Quality Inn, responded to this review

Dear Jim, Thank you very much for your review and feedback. I am very glad that we were able to exceed your expectations in our room condition and service, and that we have earned your loyalty and business. We look forward to your return trips and stays with us. Warmest regards, Aimee GM More 

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