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All 17 Holbrook hotels

Quality Inn

1.5 of 5 Hotel   |   2602 E. Navajo Blvd, Holbrook, AZ 86025 (Formerly Comfort Inn)
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61%
Ranked #8 of 17 Hotels in Holbrook
A recent review
5 of 5 stars reviewed 1 week ago
Mslamont Scottsdale, Arizona
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18 reviews from our community

Traveler rating
    6
    5
    4
    3
    0
See reviews for
7
6
1
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Spanish first
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English first
Scottsdale, Arizona
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a pleasant, well-maintained property. It is clean, with decent beds, adequate bath, and an exceptional breakfast. The Wifi was always available and very fast -- given the remoteness of Holbrook, it was pretty cool. The staff were pleasant and helpful. Great price/performace.

Was this review helpful? Yes 1
Aimee Y, General Manager at Quality Inn, responded to this review

Dear Sir, Thank you for your review and feedback. I am glad that you enjoyed your stay with us and that we exceeded all your expectations. We look forward to your return stay with us. Sincerely, Aimee GM More

Scottsdale, AZ
Top Contributor
106 reviews 106 reviews
36 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Nice to have the full hot breakfast with sausage egg and all the rest in the large dedicated dining room. The room was nicely updated. HBO. I stay on the second floor of all these hotels to avoid noise from above. I stay in Holbrook often and will be returning to stay here.

Was this review helpful? Yes 3
Aimee Y, General Manager at Quality Inn, responded to this review

Thank you for your review and feedback. I am very glad that you enjoyed our hot breakfast which besides the sausage & egg patties, we also offer yogurt, fresh fruits, fresh hot waffle, cereals, various pastries and breads, and of course fresh hot coffee. Thank you for staying with us and we look forward to your return. Sincerely, Aimee GM More

Naples, Italy
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I have mixed feelings when writing this review as there are numerous pros and cons! Pros ...wonderful staff, very quiet, spacious clean rooms, very comfortable beds, great hot breakfast! Cons...air conditioner barely working, had to throw yourself against the door to get in to the room, my husband cut himself badly on a piece of metal protruding from under the... More

Was this review helpful? Yes 2
Aimee Y, General Manager at Quality Inn, responded to this review

Dear Madam, Thank you for your review and feedback. I am very glad that you found our service, breakfast, and room cleanliness exceeded your expectations; however, please accept my apologies for the air-con not working efficiently and for the cut which your husband received from the bed frame which we have since repaired. The motel was renovated in 2012 with... More

Saint Louis, Missouri
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 27, 2014

We came across this hotel on our cross country trip last minute. The staff was very kind and allowed us to park our moving van and car hitch near the front of the hotel which not all hotels would do. We met the owner the next morning who was very helpful as we made our trip across the US. The... More

Was this review helpful? Yes 2
Aimee Y, General Manager at Quality Inn, responded to this review

Dear Jkhawkeye, Thank you very much for your review and comments, I am glad that we were able to meet your expectations and that we helped make your cross-country trip more pleasant and less tiring. We look forward to seeing you again if you happen to have another trip to this area. Sincerely, Aimee GM More

Pasco, Washington
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 24, 2014

Great value for the price. Extremely clean swimming pool. Room was more than I expected and nicely decorated. Adequate breakfast that had an excellent attendant. Great cup of morning coffee. Easy access to I-40 & Historic Route 66. I'll be back.

Was this review helpful? Yes 3
Aimee Y, General Manager at Quality Inn, responded to this review

Dear Sir, Thank you very much for your review and feedback. I am very happy that we were able to meet your expectations and that you enjoyed our facilities and breakfast. We look forward to seeing you again. Sincerely, Aimee GM More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 5, 2014 via mobile

Left my military uniforms in the closet of this hotel. Drove 6 hrs to Las Vegas before realizing they were left behind. Then I had to contact the hotel to confirm their location. I then had to drive six hours back to retrieve them because I needed them first thing Monday morning. But the hotel staff did not have the... More

Was this review helpful? Yes 1
Aimee Y, General Manager at Quality Inn, responded to this review

Dear Sir, Thank you for your review and feedback. In checking our records, it is noted that you did not check out at the desk which usually meant that the guest left early in the morning. The uniform was brought down to the Front Office at about 3 pm after our housekeeping staff had cleaned the room, and we later... More

Tucson, Arizona
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 26, 2014

As a perennial Diamond Elite member, I have had the opportunity to stay in hundreds of different Choice Hotels, and it is easy to see the differences between hotels. My wife and I stayed here for a night while touring northern Arizona, and the room was clean, comfortable, and nicely appointed, although we did have some trouble flushing the toilet.... More

Was this review helpful? Yes 2
Aimee Y, General Manager at Quality Inn, responded to this review

Dear Tomtinaz, Thank you for your review and for staying with us. I am glad that you rated our motel as one of better ones that you had stayed in among the many other Choice hotels you had experienced as a Diamond Elite member, and that you were satisfied with the cleanliness of your room. However, I will meet with... More

Moon Township, Pennsylvania
Contributor
14 reviews 14 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed June 11, 2014

I have to give this a poor rating, because of maintenance, and service. It was what was to be expected of a Quality Inn, but when we checked our room the toilet did not flush without holding the handle down and repeating 3 or 4 times. The in valve also leaked. When my wife reported it we were told they... More

Was this review helpful? Yes 2
Aimee Y, General Manager at Quality Inn, responded to this review

Dear Ken, I was the one who met with you when you first arrived, and I apologize for the miscommunication and for the inconvenience you experienced during your stay with us. It is our policy that if any of our guests are not satisfied with their rooms we will move them to another especially if it relates to a plumbing... More

Stoughton, Wisconsin
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed June 9, 2014

As a Diamond Elite member of Choice Hotels, all facilities are required to upgrade my reservation if available. On check in I was neither recognized as a Diamond Elite Member nor did I receive my upgrade. Eventually, after fighting with the front desk clerk, she called the owner and we got the upgrade. How I love to go to war... More

Was this review helpful? Yes 3
Aimee Y, General Manager at Quality Inn, responded to this review

Dear Ross, Thank you for your review. I understand that you had booked our lowest category room which is a single Queen and had insisted on a King upgrade upon check-in because of your status. Our staff did acknowledge your membership status by upgrading you to one of our popular first floor rooms. In addition, even though your Elite membership... More

Phoenix, Arizona
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 6, 2014

Upon my arrival the staff was very friendly and helpful the room was very clean and had NO lingering order of any so called air freshener spray, which was refreshing . Even though Air freshener spray may smell fresh, it does nothing more than POLLUTE the air it does not freshen it. The bed was very comfortable the room was... More

Was this review helpful? Yes 3
Aimee Y, General Manager at Quality Inn, responded to this review

Dear RB, Thank you very much for your review. I am glad that you find our room condition to your satisfaction. However, in regards to the room rate, I am sorry that we could not reduce the rate as our room rates are based on double occupancy. We do offer good discounts for AAA and AARP members though. Thank you... More

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Additional Information about Quality Inn

Address: 2602 E. Navajo Blvd, Holbrook, AZ 86025 (Formerly Comfort Inn)
Phone Number:
Location: United States > Arizona > Holbrook
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Quality Inn 1.5*
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Also Known As:
Comfort Inn Holbrook
Holbrook Comfort Inn

26 photos of this hotel

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