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BEST WESTERN Sawmill Inn

#1 of 2 Hotels in Heber
Certificate of Excellence
GreenLeadersSilver level
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1877 Highway 260, PO Box 730, Heber, AZ 85928
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BEST WESTERN Sawmill Inn
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121 Reviews from our TripAdvisor Community

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Traveler rating
    69
    27
    12
    5
    8
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41
36
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19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Scottsdale, United States
5 of 5 stars Reviewed yesterday NEW

Very nice place right off freeway but quiet. Friendly and helpful staff who helped us get a ground floor room even though none available at time of reservation, very good breakfast and needed since there aren't many fast food breakfast places in this small town, very nice view.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Heber AZ, United States
3 of 5 stars Reviewed 2 days ago NEW

The hotel was in good order, but make your reservations on-line, because the staff will charge you 25% more if you don't. We called the hotel direct to book the reservations. After arrival when we questioned the bill they said the price was not going to change. We stayed two nights two rooms first night $99.00 and the second night... More 

Review collected in partnership with Best Western

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bw_sawmill, Manager at BEST WESTERN Sawmill Inn, responded to this review

Thank you for your review and recent stay with us! We're delighted you enjoyed your stay with us, with the exception of the rate confusion. No matter where you book the room’s rates are same. Just FYI 1st 2 night rate was different because of weekend, no discount, flexible cancellation & 2 beds. When you booked online it was non... More 

Bismarck, United States
1 review
1 of 5 stars Reviewed 5 days ago NEW

Not your typical Best Western, this property is locally owned where the owners live at the property. The lobby is closed from 10 PM to 7 AM, so if you want to check out early you can't. When I turned on the A/C in the room it smelled moldy, they use soap dispensers in the shower and the sink area,... More 

Review collected in partnership with Best Western

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bw_sawmill, Manager at BEST WESTERN Sawmill Inn, responded to this review

From our entire team, we are very sorry that we let you down. To serve our guests with the best service, we are here 24 hours on site in case our guests need anything at anytime. As part of our Green Program, we implement dispensers in every room. These dispensers, although costly for us, give each guest the perfect amount... More 

Bogota, Colombia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago

I wish I would have kept driving to Holbrook, but it was late. I guess they can only do so much for how cheap the rooms were. This hotel has definitely seen better days and is showing it's age. The breakfast was nothing to write home about. The juice machine needs a good cleaning.

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1 review
4 of 5 stars Reviewed 2 weeks ago

We were happy you had a room for us. The trip was only a day trip, but due to holiday travel the traffic was outrageous. We did not want to return in bumper to bumper traffic, so we chose to stay in Heber for the night.

Review collected in partnership with Best Western

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Queen Creek, Arizona
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel more than once in the past, this is the first time I have had any issues. When I walked in, there were no less than 10 dead bugs in the room. A few more than I would be comfortable with??? Otherwise the room was fine.

Review collected in partnership with Best Western

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Gilbert, Arizona
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here on a Wednesday as I was passing through town. Everyone was so helpful from checkin to checkout. Thank you Darian! The rooms are remodeled and are quite nice. The king bed was comfortable, the room was very clean and there were soap, shampoo and conditioner dispenser in the shower. It smelled good and did the job. There... More 

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Tucson, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Clean room and quiet. Nice place to stay. Staff was very helpful. The landscaping was kept in good condition. The grounds were kept clean. There was plenty of parking spaces even for larger vehicles like pickup trucks.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Phoenix, Arizona
Level Contributor
85 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have been staying in this hotel every summer for several years. The quality of this hotel has been consistent - clean, friendly, comfortable, well maintained. We were greeted with a smile on our arrival. Our room had a king bed, table with 2 chairs, small desk, microwave, refrigerator, coffee maker and fairly large bathroom. There were LOTS of plug... More 

Was this review helpful? Yes 1
Central Kansas
Level Contributor
29 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 21, 2015

This seems to be a relatively new hotel with a nice separate breakfast area, large parking lot, easy access, large rooms, and very quiet. Unfortunately, it is nearly an hour off I-40, so not great convenience if you are traveling the interstate. Might be worth the trip if you would like to see a little more of the real Arizona.

Review collected in partnership with Best Western

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