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BEST WESTERN Sawmill Inn

#1 of 2 Hotels in Heber
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1877 Highway 260, PO Box 730, Heber, AZ 85928
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BEST WESTERN Sawmill Inn
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BEST WESTERN Sawmill Inn
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101 reviews from our community

Traveler rating
    61
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    8
    3
    7
See reviews for
35
31
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12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Thatcher, United States
1 review
5 of 5 stars Reviewed February 2, 2015

Stayed same hotel several years for high school wrestling tournament and have recommended same to numerous other parents and teams. Always make reservations at beginning of season to ensure we will have a room. Wouldn't want to stay anywhere else.

Review collected in partnership with Best Western

Was this review helpful? Yes
bw_sawmill, General Manager at BEST WESTERN Sawmill Inn, responded to this review

Thank you, it is great to hear that we've met all of your needs and provide the level of comfort and service you deserve year after year! Thank you for your recommendations to other teams. We look forward to your return. More 

Colorado Springs, Colorado
Top Contributor
68 reviews 68 reviews
32 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed January 28, 2015

My husband stayed here one night and left his Kindle on the nightstand. Someone on the hotel staff called him right away to let him know he'd done this and after he got home he talked to Dave B (can't remember his last name) who promptly mailed the Kindle back.

Was this review helpful? Yes
bw_sawmill, General Manager at BEST WESTERN Sawmill Inn, responded to this review

Hello, In behalf of our staff I would like to thank you for your comment and choosing Best Western Sawmill Inn as your choice of stay. I am pleased to hear that we provided you with an excellent service and met your expectations. I hope you would stay with us again next time you come visit Heber-Overgaard, Arizona. More 

Senior Contributor
28 reviews 28 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 6, 2015 via mobile

The pet policy is the most reasonable I've found. The staff is exceptional. The man at the front desk made scrambled eggs for us at breakfast and helped us with the waffles. They're also one of the few hotels that have smoking rooms, on the opposite side of the building as the non-smoking. We've been here before and they've improved... More 

Was this review helpful? Yes
bw_sawmill, General Manager at BEST WESTERN Sawmill Inn, responded to this review

It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Best Western Sawmill Inn a leader in excellence. More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 2, 2015

We spent a night there on December 28th and were impressed with everything. They were very friendly and helpful and the room was large and very clean. They also had a laundry room that a person could use and a great eating place down the road that they referred us too. We had a continental breakfast there in the morning... More 

Was this review helpful? Yes 2
bw_sawmill, General Manager at BEST WESTERN Sawmill Inn, responded to this review

Thank you very much for taking the time to leave a review about our property. Our location is ideal for any occasion that would bring you to this area. It was a pleasure to have you stay with us and we look forward to your return. More 

Phoenix
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 11, 2014

I had to arrange for reasonable accommodations for an overnight business trip and selected this hotel due to location, rewards program, and price. The staff was very pleasant and helpful at check in. They made sure to get my rewards number and provided extra coffee packet. I was traveling with a colleague and we found the room to be comfortable... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
bw_sawmill, Manager at BEST WESTERN Sawmill Inn, responded to this review

Hello, In behalf of our staff I would like to thank you for your comment and for choosing Best Western Sawmill Inn as your choice of stay. Your satisfaction is very important to us so I will share this nice comment to the rest of our staff. We hope that we see you again soon. More 

Fort Thomas
1 review
5 of 5 stars Reviewed December 2, 2014

Our stay at Best Western Sawmill Inn in Heber was very comfortable. The service we received was wonderful. Very kind and courteous people. Our room was very clean and as soon as we called the front desk and requested something we needed from them it was brought down to our room immediately.

Was this review helpful? Yes
bw_sawmill, General Manager at BEST WESTERN Sawmill Inn, responded to this review

Thank you for leaving a review of our property. It is our goal to provide an exceptional experience for our guests. An added benefit is that in addition to a clean well kept room, we provide continental breakfast, WiFi, Parking and a refrigerator and microwave in the room all for free. More 

Wittmann, United States
1 review
5 of 5 stars Reviewed December 1, 2014

I was really impressed by the pet rooms here! There is not a lot around here but it was great to have this kind of quality rooms to stay in. Breakfast was good but could use something more here, but I don't eat much anyway in the AM hrs.

Review collected in partnership with Best Western

Was this review helpful? Yes
bw_sawmill, General Manager at BEST WESTERN Sawmill Inn, responded to this review

Thank you so much for choosing Best Western Sawmill Inn as your preferred accommodation and for taking the time to share your nice comments after your recent visit with us. It was real pleasure to learn that your stay with us was such a pleasant one. Your opinion, as every single guest, is very important to us and serves us... More 

Mesa, Arizona
2 reviews
5 of 5 stars Reviewed October 26, 2014

The front desk staff did a great job with first impressions. They were friendly and made me feel as though they would go above and beyond to make my stay comfortable and secure. The room was clean and the bed was comfortable.

Review collected in partnership with Best Western

Was this review helpful? Yes
bw_sawmill, General Manager at BEST WESTERN Sawmill Inn, responded to this review

It’s rewarding when a guest recognizes our staff’s efforts and the hotel’s high quality and service. This sets us apart from the rest. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Best Western Sawmill Inn a leader in excellence for many more years to come. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 12, 2014

My recent stay at the Best Western Sawmill Inn exceeded all my expectations. The staff all were terrific from the cleaning people to the front desk staff and including the manager. The breakfast in the morning was excellent with many choices. This business deserve 5 STARS !!!!!

Was this review helpful? Yes 1
bw_sawmill, General Manager at BEST WESTERN Sawmill Inn, responded to this review

Thank you for your feedback regarding your recent visit at our hotel. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, facilities and the location of the hotel. It encourages our team members to work even harder and consistently delight our... More 

maricopa
1 review
5 of 5 stars Reviewed October 6, 2014

Comfortable, Convenient, Accessible, Quiet. Always get what I need, quick in/out. Friendly and efficient. I would recommend this hotel to anyone traveling in the Heber-Overgaard area, or traveling to the Mongollon rim and surrounding areas.

Review collected in partnership with Best Western

Was this review helpful? Yes
bw_sawmill, General Manager at BEST WESTERN Sawmill Inn, responded to this review

Hello, In behalf of our staff, i would like to thank you for your comment in TripAdvisor and for choosing Best Western Sawmill Inn as your choice of stay. I am glad you enjoyed your stay and we hope that you come and visit us again next time you visit Heber-Overgaard, Arizona. More 

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