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BEST WESTERN Sawmill Inn

#1 of 2 Hotels in Heber
Certificate of Excellence
GreenLeadersSilver level
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1877 Highway 260, PO Box 730, Heber, AZ 85928
Best prices for: 1 room 1 guest
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BEST WESTERN Sawmill Inn
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108 Reviews from our TripAdvisor Community

Traveler rating
    64
    24
    9
    4
    7
See reviews for
36
34
8
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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    (108)
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    (32)
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    (33)
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    (25)
  • Dec-Feb only
    (18)
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Phoenix, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

I stay here at least twice each summer and the service is consistently great. Rooms are very, very clean and comfortable. Management aims to please. Road noise on hwy 260 is a bit of a problem, but not as bad as many places I've stayed. Breakfast is carb heavy, but the manager asked us if we wanted eggs and he... More 

Review collected in partnership with Best Western

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Phoenix Arizona
Top Contributor
53 reviews 53 reviews
10 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stopped in on the way home from Pinetop over Memorial Day weekend as weather was too perfect to leave behind for the 100+ degree heat in the valley (Phx). We've stayed here before but this stay met with a few challenges. On the upside, front desk staff are friendly, upstairs rooms are quiet, and free breakfast is adequate. Keep in... More 

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Yorba Linda
Top Contributor
61 reviews 61 reviews
30 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for two nights to check out the Mogollon Rim area. The hotel was clean inside and out! The young lady at the front desk was very nice. WiFi was slow. We were disappointed with breakfast!!! This is the first Best Western in a very long time that only had a continental breakfast...They should have had hard boiled eggs!!!!!... More 

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Alice, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

We were assigned an occupied room. Then assigned room that had no towels, coffee, of cups or glasses. Worst experience at a Best Western we have ever had. Never again. The staff was dressed in tee shirts and jeans.

Review collected in partnership with Best Western

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Lake Havasu City, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Nice and clean hotel. The staff was friendly and helpful. The breakfast was fine. The pastries were okay. I would stay here again anytime. Great location near great restaurants and gas station. Heber is a pretty town.

Review collected in partnership with Best Western

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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 12, 2015 via mobile

Stopped to get good nights rest on our way back from Navajo Dam, NM...very clean room, very quiet, extremely comfortable. Will definitely stay again and highly recommend to friends & family. Even waking up was super, had comfortable bed to make sleep very sound and coffee in the room was convenient and very tasty! Wide awake and feeling fresh for... More 

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Scottsdale
Top Contributor
76 reviews 76 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed April 7, 2015

I make it a point to stay here when I pass through Heber, while on my way home, even though I live in Scottsdale, AZ. The Saw Mill is out of the way from any crowds, but so is Heber! The hotel is always clean and the rate is fairly priced, plus the pet policy is very helpful. Never a... More 

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Thatcher, United States
1 review
5 of 5 stars Reviewed February 2, 2015

Stayed same hotel several years for high school wrestling tournament and have recommended same to numerous other parents and teams. Always make reservations at beginning of season to ensure we will have a room. Wouldn't want to stay anywhere else.

Review collected in partnership with Best Western

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bw_sawmill, General Manager at BEST WESTERN Sawmill Inn, responded to this review

Thank you, it is great to hear that we've met all of your needs and provide the level of comfort and service you deserve year after year! Thank you for your recommendations to other teams. We look forward to your return. More 

Colorado Springs, Colorado
Top Contributor
68 reviews 68 reviews
32 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed January 28, 2015

My husband stayed here one night and left his Kindle on the nightstand. Someone on the hotel staff called him right away to let him know he'd done this and after he got home he talked to Dave B (can't remember his last name) who promptly mailed the Kindle back.

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bw_sawmill, General Manager at BEST WESTERN Sawmill Inn, responded to this review

Hello, In behalf of our staff I would like to thank you for your comment and choosing Best Western Sawmill Inn as your choice of stay. I am pleased to hear that we provided you with an excellent service and met your expectations. I hope you would stay with us again next time you come visit Heber-Overgaard, Arizona. More 

Senior Contributor
28 reviews 28 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 6, 2015 via mobile

The pet policy is the most reasonable I've found. The staff is exceptional. The man at the front desk made scrambled eggs for us at breakfast and helped us with the waffles. They're also one of the few hotels that have smoking rooms, on the opposite side of the building as the non-smoking. We've been here before and they've improved... More 

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bw_sawmill, General Manager at BEST WESTERN Sawmill Inn, responded to this review

It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Best Western Sawmill Inn a leader in excellence. More 

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