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Holiday Inn Hotel & Suites Goodyear-West Phoenix Area

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1188 North Dysart Road, Goodyear, AZ 85338
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Holiday Inn Hotel & Suites Goodyear-West Phoenix Area
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64 Reviews from our TripAdvisor Community

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Los Angeles, California
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My son and I checked in for one evening on New Year's Eve so that we could go to the Fiesta bowl on the first. The hotel is an easy drive to the stadium and that was welcome after the 6 plus hour drive from Los Angeles. The hotel was very clean and updated. They also have a great fitness... More 

Helpful?
Thank alittlegibby
Long Beach, California
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed January 6, 2016 via mobile

My family and I stay at this hotel often when we travel to Arizona. The hotel is always clean and the staff are always nice. They are very helpful with the guess, especially towards patients from the CTCA. They have a nice little restaurant and bar inside which is nice. The only negative that bothers me is that the wifi... More 

Helpful?
Thank therealjreed
IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Goodyear-West Phoenix Area, responded to this review

Dear therealjreed, Thank you for sharing your recent experience at our hotel. I am happy to know that you found our rooms clean. Thank you for noting our staff and the customer service they delivered. It is also good to read that you found the breakfast selections to your liking. On the other hand, I am sorry for the disappointments... More 

Plainville, Massachusetts
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 2, 2016 via mobile

We chose this hotel again for our annual visit to PHX to visit relatives and again we were not disappointed! The upgrade to a suite (due to membership status) helped create a quieter bedroom off the Liv. Rm. We would stay there again!

Helpful?
Thank Peter T
San Diego, California
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 1, 2016

Good place for a couple day stay, close to freeway and food choices. Room was quiet and suited our needs. Our trip was for a football game, only a short drive to the stadium. We'd stay there again if our travels take us to the area again.

Helpful?
Thank bkep619
El Paso, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed December 19, 2015 via mobile

Paid 150+ for a single bed room for a 5 hour stay. Shocked to find out the "free" breakfast was only "free" if I paid for the breakfast package. Can I get a w.t.f?! Room was small but clean. Right off a noisy highway. Not representative of a true holiday Inn. If you can't even provide a stale piece of... More 

Helpful?
Thank JustPasingBy11
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Goodyear-West Phoenix Area, responded to this review

Dear JustPasingBy11, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us, especially with customer service, noise and the lack of complimentary breakfast. We’d like to obtain some additional detail regarding your experience so we have sent you a private message.... More 

Las Cruces
Level Contributor
131 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed December 3, 2015

This was a pleasant, spacious room. There were plenty of drawers and generous table top space. There was a separate sitting room with TV and sofa sleeper. There was a wet bar, which could have used a towel rack. The bed and pillows were comfortable. The bathroom included a Jacuzzi, which could have used a grab bar. There was good... More 

Helpful?
Thank Emerald1125
Show Low
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 3, 2015

Room and bed were pleaseant and comfortable. I called the hotel to confirm breakfast options before I booked through another site. I was visiting relatives over Thanksgiving and I wanted to make sure breakfast was available. I was told I could purchase breakfast for an additional (pay when I registered) $5 so I made my reservations. When I arrived I... More 

Helpful?
Thank Karen H
Level Contributor
196 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed May 1, 2015 via mobile

No real minus or pluses. Some reviews state how new this property is, but I had a lot of trim fails in my room. Wallpaper peeling in the bathroom, scratches on the moulding and some stains on the counter. It was very clean, the a/c worked well but was loud. Internet was slow and I wouldn't recommend the restaurant. Wasn't... More 

Helpful?
Thank Timzr
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Goodyear-West Phoenix Area, responded to this review

Dear Timzr, Thank you for sharing your experience online. We appreciate you choosing our hotel during your recent travel. We are very glad that you regarded our staff friendly. However, we apologize for the noise of the air conditioning unit and internet connection slow. We take all of the reviews we receive very seriously as they allow us to identify... More 

Illinois
Level Contributor
79 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed March 3, 2015

Expensive, yes but cozy...heck yeah. I had stayed in a suite room with two other friends. One got the couch and the other two of us had the room. The room was quiet and the bed and pillows were very comfortable. I was happy with the staff at the hotel, they were nice and helpful. There is a little concession... More 

Helpful?
1 Thank SnewpeaB
Colorado
Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed January 22, 2015

This hotel was the most expensive we have ever stayed in and wasn't better quality. The breakfast was very disappointing compared to other Holiday Inn Expresses. The eggs were like rubber, just a little container of orange juice, so we had to eat somewhere else. We would not stay there again.

Helpful?
Thank Kaylin1941
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Goodyear-West Phoenix Area, responded to this review

Dear Kaylin1941, Thank you for staying with us and providing us your valuable feedback. Please accept our sincere apology for the issues you had at breakfast. Your feedback regarding this is highly appreciated as this is our best resource for improvements and achieving superior guest satisfaction. We hope you will consider us again and see the improvements made. Sincerely, Dianne... More 

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