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Holiday Inn Hotel & Suites Goodyear-West Phoenix Area

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1188 North Dysart Road, Goodyear, AZ 85338
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Holiday Inn Hotel & Suites Goodyear-West Phoenix Area
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Holiday Inn Hotel & Suites Goodyear-West Phoenix Area
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57 Reviews from our TripAdvisor Community

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Traveler rating
    25
    22
    5
    3
    2
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14
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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    (57)
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    (17)
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    (20)
All months
Level Contributor
147 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed May 1, 2015

No real minus or pluses. Some reviews state how new this property is, but I had a lot of trim fails in my room. Wallpaper peeling in the bathroom, scratches on the moulding and some stains on the counter. It was very clean, the a/c worked well but was loud. Internet was slow and I wouldn't recommend the restaurant. Wasn't... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Goodyear-West Phoenix Area, responded to this review

Dear Timzr, Thank you for sharing your experience online. We appreciate you choosing our hotel during your recent travel. We are very glad that you regarded our staff friendly. However, we apologize for the noise of the air conditioning unit and internet connection slow. We take all of the reviews we receive very seriously as they allow us to identify... More 

Illinois
Level Contributor
74 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed March 4, 2015

Expensive, yes but cozy...heck yeah. I had stayed in a suite room with two other friends. One got the couch and the other two of us had the room. The room was quiet and the bed and pillows were very comfortable. I was happy with the staff at the hotel, they were nice and helpful. There is a little concession... More 

Was this review helpful? Yes 1
Colorado
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed January 23, 2015

This hotel was the most expensive we have ever stayed in and wasn't better quality. The breakfast was very disappointing compared to other Holiday Inn Expresses. The eggs were like rubber, just a little container of orange juice, so we had to eat somewhere else. We would not stay there again.

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Goodyear-West Phoenix Area, responded to this review

Dear Kaylin1941, Thank you for staying with us and providing us your valuable feedback. Please accept our sincere apology for the issues you had at breakfast. Your feedback regarding this is highly appreciated as this is our best resource for improvements and achieving superior guest satisfaction. We hope you will consider us again and see the improvements made. Sincerely, Dianne... More 

Aspen
Level Contributor
66 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed December 19, 2014

Close to the Cancer Treatment Center of America in Goodyear. Felt hotel needed some updating and more help at front desk. Only one girl there when we arrived and she was really busy, but did a good job. Was surprised she was alone. Hotel is just ok except for the exceptional young man who took care of everyone at breakfast,... More 

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Goodyear-West Phoenix Area, responded to this review

Dear Joann H, Thank you for taking the time to review our hotel. I am glad you found our location commendable. However, I regret that you found our hotel to be dated and some of our facilities in the Business Center not working. As a valued guest, we appreciate you bringing this matter into our attention as this is our... More 

Mentone, California
Level Contributor
114 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed November 2, 2014

I have stayed at the other older Holiday Inn last year. This newer unit is very clean and state of the art. Nice new rooms and our ADA bath had a tub which was OK, but not as nice as roll in showers at other facilities. BRFEAKFAST was not included in the room, which surprised us. The previous night in... More 

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Thomaston, Georgia
Level Contributor
3 reviews
4 of 5 stars Reviewed October 31, 2014

Nice place to stay! Friendly staff! Wouldn't mind staying there again! Rooms were clean and hotel was close to everything! We enjoyed the free coffee every morning and just relaxing or working out in their gym.

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Litchfield Park, Arizona
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 4, 2014

Really clean, I believe here name is GG , the front desk person was extremely friendly and professional. Room was exceptional. Great location. This is a full service hotel. Close to restaurants and shoppping.

Was this review helpful? Yes 1
Jessica S, General Manager at Holiday Inn Hotel & Suites Goodyear-West Phoenix Area, responded to this review

Thank you for taking the time to express your wonderful comments about the great service you received. I'll be sure to pass them along to Gigi and the rest of the staff! We hope to have you as our guest again soon! Sincerely, Jessica Sauceda General Manager More 

Moultrie, Georgia
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed August 21, 2014

This hotel was very clean and the staff was great! Bethany at the front desk was exceptional and the rooms were great! The bar and restaurant were very good! Would definitely come back!! The rates were very fair too. Close to everything and really good food in the area too!

Was this review helpful? Yes 1
Jessica S, General Manager at Holiday Inn Hotel & Suites Goodyear-West Phoenix Area, responded to this review

Thank you for completing our survey regarding your recent visit. We sincerely appreciate you taking the time and effort to give us your input. Thank you for giving us the opportunity to impress you! We truly value your continued brand loyalty, and we surely hope to see you again in the future. Have a great day! Sincerely, Jessica Sauceda More 

Chicago, IL
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed August 5, 2014

Hubby and I stayed at this hotel for 8 days. Staff was extremely courteous and professional. Rooms were very clean. There was a restaurant with small bar on site. Very conveniently located next to Interstate 10. There were plenty of food & shopping options available nearby. Would definitely stay at this hotel again.

Was this review helpful? Yes 1
Marion, Iowa
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 22, 2014

I was so impressed with the staff and hotel. We really enjoyed our stay. The live music was nice too. The rooms were very nice too. The restaurant serviced excellent food too. We even had a couple of race car drivers stay at our hotel. I got one of their autographs. What a great stay.

Was this review helpful? Yes 1
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