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Staybridge Suites Phoenix/Glendale

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9340 West Cabella Drive, Glendale, AZ 85305
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Staybridge Suites Phoenix/Glendale
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Staybridge Suites Phoenix/Glendale
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    184 Reviews from our TripAdvisor Community

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    Traveler rating
      127
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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4.5 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (50)
    Date | Rating
    • English first
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    English first
    • All months
      (184)
    • Mar-May only
      (52)
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      (40)
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    • Dec-Feb only
      (53)
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    2 reviews
    4 of 5 stars Reviewed 1 week ago NEW

    A wonderful experience from check in to check out. The receptionist was friendly, welcoming, and helpful. The room was clean and the bed was comfortable. The hotel shuttle was prompt and reliable. I really liked having a full kitchen with cups and utensils. The only drawback that I found was that you can't close the curtains (by design) so that... More 

    Was this review helpful? Yes
    GlendaleMGR2, General Manager at Staybridge Suites Phoenix/Glendale, responded to this review

    Dear Brianna B, Thank you so much for your review. We are so glad you felt "at home" during your stay. I am so very sorry to hear that you didn't get good rest because of the early sunrise. We do actually have "blackout curtains" behind the sheer curtains. Sometimes they hide behind the decorative ones and I am so... More 

    Saint Louis, Missouri, United States
    Level Contributor
    6 reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed 2 weeks ago

    We stayed at this facility and knew nothing about the hotel. We chose it for it's proximity to Luke AFB but were really pleased with how nice the room was. It had two bedrooms, one with a king-sized bed and one with two queen sized beds. We had our daughter's family in the one room and we were in the... More 

    Was this review helpful? Yes
    GlendaleMGR2, General Manager at Staybridge Suites Phoenix/Glendale, responded to this review

    Dear kermitvb, Thank you so much for your wonderful review. Next time we hope you will get the chance to check out the social. It's a great option for winding down. We look forward to serving you again the next time you come to visit Luke AFB. Thank you again for your time! Sincerely, Julie Hale General Manager More 

    Tampa, Florida
    Level Contributor
    25 reviews
    11 hotel reviews
    common_n_hotel_reviews_1bd8 4 helpful votes
    3 of 5 stars Reviewed 3 weeks ago

    So as honest as I can be: Pro:The pool and landscape is a bonus, never used it but looks like a mini resort, very friendly staff and accommodating, and also very clean up kept place. Food is good and grounds are nice. Con: Not suitable for business. Sorry, but being here on business the WiFi is terrible! and I have... More 

    Was this review helpful? Yes
    GlendaleMGR2, General Manager at Staybridge Suites Phoenix/Glendale, responded to this review

    Dear Brian H, Thank you for your honest feedback. I greatly appreciate you letting us know about the slow Wi-Fi, this is definitely not acceptable for our business travelers. We will address this issue with our provider immediately to find remedy. We hope you will give us another shot in the future. Sincerely, Julie Hale General Manager More 

    Tel Aviv, Israel
    Level Contributor
    9 reviews
    4 hotel reviews
    5 of 5 stars Reviewed 4 weeks ago

    Over a course of 3 weeks business trip I had the pleasure of staying at 6 different hotels, that hotel, being the last one was much better than all the others. I am not a picky guest, room size or design don't really makes a difference for me. Had the privilege of sleeping in brand new hotels or innovative new... More 

    Was this review helpful? Yes
    GlendaleMGR2, General Manager at Staybridge Suites Phoenix/Glendale, responded to this review

    Dear Daniel G, What fantastic feedback. Thank you for your recommendation. We are so glad you enjoyed your time in Glendale and look forward to seeing you again soon! Sincerely, Julie Hale General Manager More 

    Fond du Lac, Wisconsin
    Level Contributor
    6 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 5 helpful votes
    5 of 5 stars Reviewed June 28, 2015

    We stayed at 4 hotels on our recent trip to the Grand Canyon and Zion National Parks. This hotel was SO much better than all the others. We had stayed at two other Embassy Suites on our trip and this Staybridge Suites blew them out of the water. Good points -- fantastic room -- 2 bedroom suite with king bedroom... More 

    Was this review helpful? Yes 1
    GlendaleMGR2, General Manager at Staybridge Suites Phoenix/Glendale, responded to this review

    Dear schuld66, Thank you so much for your fantastic feedback! We are elated to hear that you enjoyed your recent stay with us and that our team had such a great impact on you. We greatly appreciate your business and you taking the time to write a review. Thank you for helping us get to our goal of being #1!... More 

    1 review
    5 of 5 stars Reviewed June 26, 2015 via mobile

    We stayed at the Staybridge for a week while we were at the USA Baseball tournament and can honesty say it has been the best hotel stay we have ever experienced! The frontdesk staff was amazing! Always greeting guests with a smile and offering to help with anything! Liz and Bernice went above and beyond to make us feel welcome!... More 

    Was this review helpful? Yes
    GlendaleMGR2, General Manager at Staybridge Suites Phoenix/Glendale, responded to this review

    Dear Bluegray143, Thank you so much for your wonderful review! We are so glad to hear that you enjoyed your time with us and that Liz & Berenice were able to make you feel right at home. We look forward to having you back again soon! Thank you again for your time and feedback. Sincerely, Julie Hale General Manager More 

    Vista, California
    Level Contributor
    8 reviews
    6 hotel reviews
    common_n_hotel_reviews_1bd8 11 helpful votes
    5 of 5 stars Reviewed May 25, 2015

    Had a mix up with our reserved room which turned out to be a blessing. Food was always fresh, staff very accommodating and friendly. Very comfortable rooms. Would absolutely stay here again! Loved the pool and waterfall. First floor has issues with cell service. We were moved to the 3rd floor which worked out fine. Laundry is complementary--no need to... More 

    Was this review helpful? Yes
    GlendaleMGR2, General Manager at Staybridge Suites Phoenix/Glendale, responded to this review

    Dear Judyscastle, Thank you so much for taking the time to give us your feedback on your recent stay with us. We are so glad to hear that you were able to take full advantage of our breakfast as well as our laundry facilities. We greatly appreciate your business and look forward to serving you again in the future! Sincerely,... More 

    ESCONDIDO, CA
    Level Contributor
    48 reviews
    12 hotel reviews
    common_n_hotel_reviews_1bd8 11 helpful votes
    5 of 5 stars Reviewed May 23, 2015

    When we drove up to the hotel, we immediately got the sense that this facility had it "together". The exterior was warm and welcoming, and as we entered the lobby, we were greeted by friendly, courteous staff. Every member of this staff from the front desk crew to the housekeepers made it clear that we were their number one priority.... More 

    Was this review helpful? Yes
    GlendaleMGR2, General Manager at Staybridge Suites Phoenix/Glendale, responded to this review

    Dear LINDBY1, What a fantastic review...thank you so much! It makes us so proud to hear that every member of our team went above and beyond to make you feel like #1. This is what we strive for and we will be sure to let the entire team know what a great job they did. We are also so happy... More 

    Los Angeles, California
    1 review
    5 of 5 stars Reviewed May 22, 2015

    I recently stayed at the Staybridge Suites Glendale-Phoenix and had a wonderful experience - the hotel property is in an ideal location near restaurants, shops, etc. and has great amenities (especially the pool area). The room itself was very clean and spacious, and I appreciated the extra details like complimentary microwaveable popcorn that were included. When our bathroom sink became... More 

    Was this review helpful? Yes
    GlendaleMGR2, General Manager at Staybridge Suites Phoenix/Glendale, responded to this review

    Dear ctaylor5122, Thank you so much for your wonderful review. We are so glad to hear you enjoyed your stay and that our team was responsive to all your needs. We greatly appreciate your time and feedback and look forward to serving you again in the future. Sincerely, Julie Hale General Manager More 

    Level Contributor
    47 reviews
    10 hotel reviews
    common_n_hotel_reviews_1bd8 7 helpful votes
    5 of 5 stars Reviewed May 18, 2015

    A few weeks ago we had to travel to Glendale to attend a surprise birthday party for a family member, however, our 4 hour drive turned into 7 after we blew a tire and had to wait for a tow truck when we couldn't change the tire. Upon mentioning that to the Front Desk Agent and Manager, we were immediately... More 

    Was this review helpful? Yes
    GlendaleMGR2, General Manager at Staybridge Suites Phoenix/Glendale, responded to this review

    Dear Dannstina, Thank you so much for taking the time to review your recent stay with us! Sounds like you had a not so fun trip to Glendale. We are so glad our staff made you feel right at home and you were able to relax a bit during your time with us. We look forward to seeing you in... More 

    Questions? Get answers from hotel staff and past guests. Ask a question

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