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Staybridge Suites Phoenix/Glendale

3.0 of 5 9340 West Cabella Drive, Glendale, AZ 85305
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Certificate of Excellence 2014
Staybridge Suites Phoenix/Glendale
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Staybridge Suites Phoenix/Glendale
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165 reviews from our community

Traveler rating
    116
    36
    8
    4
    1
See reviews for
53
39
10
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle
Top Contributor
64 reviews 64 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here three nights in December to attend the Seahawks/Cardinals game. We used points so got a reduced rate and maybe that was the reason our room and bed were so small. Another issue was a weird smell (like stale beer and cigarettes) that wafted into our room every night through the open windows (the fact... More 

Was this review helpful? Yes 1
Julie H, General Manager at Staybridge Suites Phoenix/Glendale, responded to this review

Dear Katdarcy, Thank you for choosing the Staybridge Suites- Glendale. We appreciate the four stars and are very disappointed that you felt like give us three. We are here to serve our guests and give them the best experience that they could have ever imagined. We look to make this right and will take your feedback to the correct departments... More 

Las Cruces, New Mexico
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

In December, my family stayed at this property. The front desk staff, including the manager, Christine, went above and beyond to make sure my family's needs were met. I couldn't have been more impressed. Case in point, we arrived the day after Christmas. The manager personally was vacuuming our room to ensure the glitter explosion from Christmas wrapping was cleaned... More 

Was this review helpful? Yes 1
Julie H, General Manager at Staybridge Suites Phoenix/Glendale, responded to this review

Dear Jennifer M, Thank you for choosing the Staybridge Suites- Glendale. We appreciate your wonderful feedback and are so pleased you had an A+ stay! We are so pleased that our staff took care of you and your family. Thank you for staying at the Staybridge Suites- Glendale and look forward to seeing you in the future. More 

Tinley Park, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My family and I stayed here during a trip to visit family over the Christmas holiday. The hotel was conveniently located right off of 101 - close enough to be a breeze to get to, but far enough that there was no road noise. Our room was large and comfortable on the first floor, with a patio overlooking the beautiful... More 

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Boise
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We stayed for two nights on January 30, 31 to watch the Fiesta Bowl. Hotel was within walking distance of the stadium which might have been why it was so pricy. The room though new was not clean. The floor had lint on the carpet and the bathroom floor needed mopping. Hallway floors also needed attention. There were a few... More 

Was this review helpful? Yes
Julie H, General Manager at Staybridge Suites Phoenix/Glendale, responded to this review

First off I would like to start off by thanking you for choosing the Staybridge Suites- Glendale. We truly appreciate your feedback. We take feedback like this very seriously and look to correct our errors immediately. We are all about our guests comfort and want all of you to leave happy and wanting to come back. We want to make... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I was there for over 2 months spending over 9k. The manager bust in our room yelling at us for being a day over the pay day. We find a scorpion in our room and they do nothing. And to top it off 2 weeks after I check out they charge me $1000 on my card. In which they refuse... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Staybridge Suites Phoenix/Glendale, responded to this review

Dear Brian T, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We've been displaced from our home, are on an extended stay at Staybridge and find many good things to say about being here. For beginners, every employee that we've met has been congenial and always ask to see how they can make our stay better. The accommodations have been nice, too. We really enjoy the complimentary breakfast each morning. The... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed there for one night with my boyfriend because we were going to a hockey game. Loved the location. Very close to everything. The staff was very friendly upon check in. They even called about an hour after I went into the room to make sure everything was great. Thank you for a great stay!

Was this review helpful? Yes 1
Olympia, Washington
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for 5 nights. Hotel was VERY clean. Front desk people were awesome, kind and helpful. We stayed the first 2 nights in room 215 - a little issue with rooms facing the pool, well at least that one! There's a vent that is right out side of the window and it's on a timer they told us. I goes... More 

Was this review helpful? Yes 1
California
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed December 23, 2014

Stayed for a long weekend and enjoyed the location. Convenient to the freeway and to the Univ. of Phoenix stadium (walking distance). The room was very quiet - no earplugs needed. The free breakfast was very good - although they are pretty slow on refilling empty dishes and coffee. Clean rooms, plenty of parking, housekeeping is optional.

Was this review helpful? Yes
Lake Charles, Louisiana, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 18, 2014

Great location. Lots of shopping, good restaurants, and night life nearby. Staff was very friendly. Wish there was a hotel bar but overall great stay. Really enjoyed the complementary food and wine during social hours. Rooms are very clean.

Was this review helpful? Yes
Julie H, General Manager at Staybridge Suites Phoenix/Glendale, responded to this review

We are so glad to hear that you enjoyed your stay with us recently. We take pride in making each and every one of our guests' stay enjoyable and memorable! Thank you so much for your comments! More 

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Additional Information about Staybridge Suites Phoenix/Glendale

Address: 9340 West Cabella Drive, Glendale, AZ 85305
Phone Number:
Location: United States > Arizona > Central Arizona > Glendale
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Phoenix/Glendale 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Staybridge Suites Phoenix/Glendale Hotel Glendale
Staybridge Suites Glendale
Hotel Style:
#3 Romantic Hotel in Glendale
#3 Family Hotel in Glendale
#5 Business Hotel in Glendale

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