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Holiday Inn Express Hotel & Suites Phoenix-Glendale

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9310 W Cabela Drive, Glendale, AZ 85305
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Phoenix-Glendale
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129 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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La Puente, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Was very pleased with our stay. The young lady at the front desk was pleasant & professional. Room was clean bed was very comfortable & pool area was clean. Breakfast was good,the night before they had something called pancake night which was different but good as well.Hotel location was great close to Stadium as well as many shops.Will stay there... More 

Was this review helpful? Yes
GlendaleMGR2, General Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review

Dear Henry Z, Thank you for staying with us and for your review. We are glad you enjoyed your time and that you took advantage of our promotion running for August "Pancakes at Night", nothing like a yummy late night snack! We hope to see you again soon. Sincerely, Alisha Wall General Manager More 

Lake Havasu City, Arizona
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Enjoyed our stay for overnight accommodations after taking in a pre-season Cardinals football game. Approx. 20-30 minute walk to the University of Phoenix Stadium and Westgate Mall......Cabela's is directly across the street.....Ya! Had a very quiet stay even with the hotel being full. Very comfortable beds......2 queen-size in our room. Up-to-date furnishings, however, flat screen TV a little small. Very... More 

Was this review helpful? Yes
GlendaleMGR2, General Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review

Dear Mike H, We are so glad you got to come see the first Cardinals game of the season and that you enjoyed your time with us! We look forward to seeing you Labor Day weekend! Sincerely, Alisha Wall General Manager More 

Columbus, Ohio
Level Contributor
191 reviews
139 hotel reviews
common_n_hotel_reviews_1bd8 258 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel quite convenient to Deer Valley Petroglyph State Park and the Musical Instrument Museum. Our room was clean, quiet with comfortable beds. Breakfast buffet good as usual. Would definitely stay here again.

Was this review helpful? Yes
GlendaleMGR2, General Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review

Dear Elphaba, We are glad to hear that you enjoyed your time with us and that you were able to enjoy the great attractions here in Phoenix. We hope to see you again soon! Sincerely, Alisha Wall General Manager More 

Round Rock
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel is conveniently located to highway but quiet. The beds are comfy, bathroom fairly spacious, and service was excellent in the breakfast area and checkin/checkout with friendly & helpful staff. The breakfast buffet offered a pancake maker which was unexpected, as well as breakfast sandwiches, Danishes, yogurt, fruit and eggs. I would definitely stay here again.

Was this review helpful? Yes
GlendaleMGR2, General Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review

Dear Cecily L, We are so glad to hear that you enjoyed your time with us. It sounds like you were able to some good food and good rest! We look forward to seeing you again next time you are in Glendale. Sincerely, Alisha Wall General Manager More 

Level Contributor
5 reviews
3 of 5 stars Reviewed July 27, 2015

My overall stay was ok. Beds were comfy, breakfast was yummy and the front desk was friendly. The maintenance who came to show us how to use the AC was really friendly. I don't remember his name, but he spoke with an accent. The bed skirts in our room (209) needed to be washed, but overall the room was generally... More 

Was this review helpful? Yes
GlendaleMGR2, General Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review

Dear Tigerzlilly13, Thank you so much for your review. I am so glad to hear that overall you had a good stay with us and we will definitely correct the issue with the bed skirt. I am so very sorry for that. I also want to apologize for the conversation my chief engineer had with you. I will definitely discuss... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 14, 2015 via mobile

The price is low and the hotel is great. The rooms are really comfortable, so comfortable that you dont want to leave bed, staff is nice. Breakfast is really good. If you are visiting the glendale stadium this is the best place to stay.

Was this review helpful? Yes
GlendaleMGR2, General Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review

Dear Claudeth Padres, We are so glad to hear you got such a great rest during your stay! Thank you for your business and we will see you next time. Sincerely, Alisha Wall General Manager More 

denver
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 30, 2015

Stayed recently for a business trip. It seemed close to everything I needed. Lots of restaurants across the street. Room was clean and employees were friendly. Only thing I missed was the mini fridge. Most Holiday Inn Express hotels I stay in have a mini fridge in the room.

Was this review helpful? Yes
GlendaleMGR2, General Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review

Dear avshockey, Thank you so much for taking the time to give us feedback on your recent stay. We are so glad to hear you enjoyed your stay and that our location was a perfect fit for you. We look forward to the opportunity to serve you again in the future. Sincerely, Alisha Wall General Manager More 

Level Contributor
63 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 27, 2015

I had forgotten how good the beds and showers at Holiday Inn Express are! Awesome stuff! I love their toiletries, too. The breakfast was a step above, too, with a better-than-average collection of items to choose from, including Chobani Yogurt. Yum! My only complaint might be that the front desk girl was a bit snippy when I arrived (we had... More 

Was this review helpful? Yes
GlendaleMGR2, General Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review

Dear ontheroadknow, Thank you so much for taking the time to post a review about your recent stay. I am so sorry to hear that my front desk team member was a bit short with you upon arrival. It is our goal to welcome all of our guests with a smile and make you feel right at home. I will... More 

Sierra Vista, Arizona
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 26, 2015

We stay here because the hotel is close to our friends, relatives, and Cabela's. The rooms are always clean and beds are very comfortable. Breakfast can be a little busy in the mornings - the staff was doing a pretty good job of keeping up though.

Was this review helpful? Yes
GlendaleMGR2, General Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review

Dear Carmine85635, We are so glad to hear that we are your hotel of choice when you visit Glendale. How great that we are so close to your friends and family! We greatly appreciate your time and feedback and are so glad you enjoy our rooms and breakfast. We look forward to seeing you again soon! Sincerely, Alisha Wall General... More 

Marina, California
Level Contributor
99 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
2 of 5 stars Reviewed May 21, 2015

This hotel is a newer chain hotel in the Westgate section of Glendale, one of the most bland and unmemorable parts of the country. The area was conceived as an entertainment district to supplement whatever government corruption originally brought the stadiums to this plot of remote, dusty cotton fields, but the economic changes of the late 2000's left the area... More 

Was this review helpful? Yes
GlendaleMGR2, General Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review

Dear Colinaz, I want to thank you for taking the time to give us your feedback, we take everything our guests say very seriously. I am so very sorry to hear that your recent stay with us was not up to your expectations. This is definitely not the response we typically get and certainly now what we strive for. I... More 

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