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All 15 Glendale hotels

Holiday Inn Express Hotel & Suites Phoenix-Glendale

2.5 of 5 Hotel   |   9310 W Cabela Drive, Glendale, AZ 85305
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Ranked #7 of 15 Hotels in Glendale
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
susan G Phoenix, Arizona
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99 reviews from our community

Traveler rating
    56
    36
    3
    2
    2
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38
23
5
24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 of 5 stars Reviewed 6 days ago NEW

Stayed here last weekend and had a horrible experience. We were assigned a room on the 1st floor and could hear EVERY foot step and EVERY door slam from the room above. I've been to many Hiltons and yet to experience this. There are many options in the area, pick a different hotel.

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Phoenix, Arizona
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We are half Season ticket holders for the Coyotes and always stay here The price is excellent for the service you receive. The staff are so friendly and nothing is to much trouble. Cynthia at reception is absolutely awesome bearing in mind we are regular customers she is always welcoming and the service is second to none Rooms are clean... More

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Kerrville, Texas
Top Contributor
111 reviews 111 reviews
30 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed September 13, 2014

... the General Manager, that is. Staff, and their leader, made a decent recovery from failing to read the special request line on a reservation (near elevator - bad knees) by helping me relocate, extra points, follow-up call, etc. Why even think about sticking a Gold Level guest in a back-of-beyond room on a VERY slow day? Even out the... More

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Oscar U, General Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review

Dear David G, On behalf of the entire team at the Holiday Inn Express & Suites Phoenix-Glendale, we want to thank you for choosing to stay with us! I'm very sorry that we did not meet your expectations and failed to deliver on your request to be near the elevator and did not check the T.V in your new room.... More

tucson
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 6, 2014

We went up to Phoenix for a concert and decided to stay at Holiday Inn for the night. The place was so clean and smelled so good when you first walked in. The man at the guest check in, Efrain (hope I spelled that correctly), was a delight and made a first impression positive. Once we got to our room... More

Was this review helpful? Yes 1
Contributor
15 reviews 15 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 4, 2014

Upon check in we were greeted with a warm welcome and a huge smile, made us feel right at home. Two adjoining rooms with more than enough space for everyone. Clean and cool. Could easily have stayed for a week. Continental breakfast was ok (stay away from the scrambled eggs).

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Las Vegas, Nevada
Contributor
20 reviews 20 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 2, 2014

We stayed here for a Cardinals pre-season game last month. It is just what you expect from this chain - nice lobby area, decent continental breakfast included, updated rooms w/ refrigerator. I will say the pool area, and pool itself, was much larger than a typical Holiday Inn Express (probably because they share it with the Staybridge Suites). It had... More

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Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 2, 2014

We booked a room for three nights through a deal from GetaRoom, over Labor Day weekend. We chose this hotel because it had tons of great reviews and it was very close to family we were visiting. The location was excellent, right next to the Cardinals stadium, there was a large shopping complex with many restaurants right across the street!... More

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Arizona
Contributor
12 reviews 12 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 13, 2014

The hotel is within walking distance to Cabela's and Native Grill and Wings. We arrived late in the day, our room was nice and cool. But I did notice that our room was kind of messy, it had stains on the walls and the restroom bathroom door lock did not work. This hotel shares its pool with their sister-hotel Staybridge,... More

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Yelm, Washington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 4, 2014

We had a great experience staying at this Holiday Inn Express. Oscar and his staff provided excellent customer service. The morning breakfast was very good and well prepared. The swimming pool was clean as where the rest of the facilities. The room was clean and well stocked to include a refrigerator and microwave. If I have one bad thing to... More

Was this review helpful? Yes 1
GMH888
Contributor
11 reviews 11 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 26, 2014

Several days spent at this hotel as part of a vacation, and a vacation is when You have the time to appreciate the services and ammenities of a hotel.. Bottom line, no dissapointments, only praise for the the Hotel and It's Staff. 4 nights and 5 days with nothing but praise.

Was this review helpful? Yes 2
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Additional Information about Holiday Inn Express Hotel & Suites Phoenix-Glendale

Address: 9310 W Cabela Drive, Glendale, AZ 85305
Phone Number:
Location: United States > Arizona > Central Arizona > Glendale
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Phoenix-Glendale 2.5*
Number of rooms: 96
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Also Known As:
Holiday Inn Express Hotel And Suites Phoenix-Glendale
Holiday Inn Glendale
Glendale Holiday Inn

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