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Holiday Inn Express Hotel & Suites Phoenix-Glendale

2.5 of 5 9310 W Cabela Drive, Glendale, AZ 85305
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Certificate of Excellence 2014
Holiday Inn Express Hotel & Suites Phoenix-Glendale
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Holiday Inn Express Hotel & Suites Phoenix-Glendale
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111 reviews from our community

Traveler rating
    61
    41
    3
    4
    2
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41
27
6
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Thurmont, Maryland, United States
Top Contributor
69 reviews 69 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a beautiful hotel. It is very near Cabela's and Cracker Barrel is very near. It is in a great area for eating and other amenities. The staff was efficient and friendly and the rooms were spacious and well a laid out.

Was this review helpful? Yes
Oscar U, General Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review

Dear Kimberly C, Thank you for choosing to stay at Holiday Inn Express & Suites Phoenix-Glendale! We are happy to hear you found our hotel beautiful. Also, thank you for taking time out of your day to write a wonderful review. Please come back and stay with us next time you're in the area. Sincerely, Management and Team More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Rooms are very Very clean. Staff are very friendly and helpful! Great breakfast and Ammebities. I will be back with friends and family for sure!! The best hotel I have stayed in for a week highly reccomend if you're coming to the phoenix valley for business or pleasure!

Was this review helpful? Yes
Oscar U, General Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review

On behalf of the entire team at Holiday Inn Express & Suites Phoenix-Glendale, we would like to sincerely thank you for choosing to stay with us! Thank you so much for the fantastic review. We are especially excited to hear the kind words about our staff. We strive to offer exceptional customer service and we are happy to hear had... More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago

Stayed here for a work event for 10 days. The staff was great, but Helena really stands out. Sunday Jan. 25, many of us had to leave at 3 AM. She had fresh coffee made and brought out muffins, fruits and yogurts so we could eat on the run. Not only did she have a smile on her face, her... More 

Was this review helpful? Yes
Oscar U, General Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review

Thank you for staying at the Holiday Inn Express & Suites Phoenix-Glendale! I'm excited to hear the staff was great and Helena went above and beyond and was able to take care of your group. Our staff strives to offer exceptional customer service with a smile. See you next time. Sincerely, Management and Team More 

Top Contributor
119 reviews 119 reviews
28 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago

great service, folks working at hotel are very friendly and very willing to go the extra mile for the guest. Rooms very comkfortable, lots of space and bed was extremely comfotable. Nice breakfast included, and the area is loaded with a variety of resturants.

Was this review helpful? Yes
Oscar U, General Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review

On behalf of the entire team at Holiday Inn Express & Suites, we would like to thank you for staying with us and for the great review. Our team strides to offer exceptional customer service and makes us proud when we deliver a positive experience such as yours. Please come back and stay with us next time you are in... More 

Winnipeg, Canada
1 review
5 of 5 stars Reviewed January 21, 2015

We recently spent two nights at this hotel and found it to be a very good place to stay. The staff were extremely helpful and the room was exactly as we expected, clean and comfortable. The breakfast was very good. It is very handy; within easy walking distance of major sporting facilities, shopping and restaurants. We wouldn't hesitate to stay... More 

Was this review helpful? Yes
Oscar U, General Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review

Dear Doug S, The entire team at the Holiday Inn Express & Suites In Glendale Arizona, would like to sincerely "Thank you" for staying with us! We're glad to hear you enjoyed your stay and found the hotel clean and comfortable. We appreciate your business and we look forward to your next visit. Sincerely, Management and Team More 

Edmonton, Alberta, Canada
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 13, 2015

I Was in town for two nights only to watch the Oilers play the Coyotes. This hotel is walking distance to the arena district. Clean, comfortable, quiet. No complaints. It is a bit of a drive from the airport in Phoenix, but if you need to be in Glendale and aren't moving around much its a good spot.

Was this review helpful? Yes
Oscar U, General Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review

Dear Sunny P, My staff and I want to "Thank you" for choosing to stay at the Holiday Inn Express & Suites Phoenix-Glendale! We appreciate you taking time out of your day to share your experience with our future guests. A stress free stay is what we look for when traveling and we are happy to hear that you had... More 

Boise, Idaho, USA
Senior Contributor
33 reviews 33 reviews
24 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 12, 2015

We chose this motel because it is within walking distance of the football stadium. Our room was on an upper floor facing the pool, a quiet location since not many people were using the pool when we were there as it was unseasonably cold. The staff was very friendly, and we enjoyed our stay, particularly since the Boise State Broncos... More 

Was this review helpful? Yes
Oscar U, General Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review

On behalf of the entire team at Holiday Inn Express & Suites, we would like to sincerely "Thank you" for choosing to stay with us during the Fiesta Bowl! We're happy to hear you had a good experience. See you next Fiesta Bowl. Sincerely, Management and Team More 

Amsterdam, The Netherlands
Senior Contributor
46 reviews 46 reviews
35 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed January 8, 2015

Nice, clean. Cigarette smoke smell in the hallways. Smoking permitted too close to the doors. Breakfast average, w eggs and sausage. Wifi slow, fast enough for email, maybe not movies. Large building, ample parking, although difficult to park close to room and to an entry door.

Was this review helpful? Yes
Oscar U, General Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review

Thank you for taking time out of your day to write a review. We apologize for the smoke smell in the hallways. We are a 100% non-smoking facility but unfortunately every here and there we have someone smoke in the rooms. Also, we want to apologize for the slow Wi-Fi. We are working with our internet provider to see what... More 

Salt Lake City, Utah
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 7, 2015

We stayed at this property for two nights while in town for the Fiesta Bowl. The location is perfect walking distance to shopping, good restaurants and the stadium. The rooms were what you would expect from a Holiday Inn Express, simple and clean. We were very pleased with the staff. I called when I realized we would be arriving very... More 

Was this review helpful? Yes
Oscar U, General Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review

Dear Dani G, Thank you for choosing to stay at Holiday Inn Express & Suites Phoenix-Glendale for the Fiesta Bowl! We are glad to hear you enjoyed our location close to shopping, restaurants, and the stadium. We were especially excited to hear the wonderful comments about Efrain. He is a true asset to our team and is always consistent in... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 18, 2014

Our family stayed at this Holiday Inn Express on the Sunday/Monday before Thanksgiving. We were in town because my oldest son wanted to see a hockey game for his birthday. Judging by the lack of cars in the parking lot and very few people in the breakfast area in the morning I would guess the hotel was at no more... More 

Was this review helpful? Yes 1
Oscar U, General Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review

On behalf of the entire team at the Holiday Inn Express & Suites Phoenix-Glendale, we would like to thank you for choosing to stay with us! We want to apologize for the stressful stay you had and for any inconveniences you experienced. We have reviewed your review with my Front Desk team and showed them to look for how many... More 

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Additional Information about Holiday Inn Express Hotel & Suites Phoenix-Glendale

Address: 9310 W Cabela Drive, Glendale, AZ 85305
Phone Number:
Location: United States > Arizona > Central Arizona > Glendale
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Phoenix-Glendale 2.5*
Number of rooms: 96
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Also Known As:
Holiday Inn Express Hotel And Suites Phoenix-Glendale
Holiday Inn Glendale
Glendale Holiday Inn
Hotel Style:
#5 Romantic Hotel in Glendale
#7 Family Hotel in Glendale
#7 Business Hotel in Glendale

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