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Holiday Inn Express Hotel & Suites Phoenix-Glendale

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9310 W Cabela Drive, Glendale, AZ 85305
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Holiday Inn Express Hotel & Suites Phoenix-Glendale
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Holiday Inn Express Hotel & Suites Phoenix-Glendale
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116 reviews from our community

Traveler rating
    64
    43
    3
    4
    2
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42
28
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27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Las Vegas, Nevada
Top Contributor
312 reviews 312 reviews
112 hotel reviews
130 helpful votes 130 helpful votes
4 of 5 stars Reviewed 1 week ago

I stay here for one night just to check it out. I also stay at the Staybridge right next to it,just to compare. The location is perfect walking distance to shopping, good restaurants and the stadium. The rooms were what you would expect from a Holiday Inn Express, clean and comfortable. I was pleased with the staff. It was clean,... More 

Was this review helpful? Yes
Alisha W, General Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review

Dear Tom, Thank you so much for taking the time to give us feedback about your recent stay with us. Sorry we didn't have that extra perk of the social hour here for you, but we are glad you enjoyed your time with us and do hope we get the opportunity to serve you again in the future. Sincerely, Alisha... More 

Contributor
14 reviews 14 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The pool area is beautiful and very relaxing. the kids loved the huge outdoor pool and there are plenty of lounge chairs and tables to sit and relax. There is also a hot tub and two large gas grills, which we enjoyed using. Our room was clean and comfortable and a good size. The staff was super friendly, nice, and... More 

Was this review helpful? Yes
Alisha W, General Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review

Dear Troy, Thank you so much for taking the time to give us your feedback on your recent stay. We are so glad to hear that you enjoyed your time with us and that our staff was able to make your stay exceptional! We greatly appreciate your time and feedback and look forward to serving you again in the future!... More 

Ashland, Oregon, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 7, 2015

The staff at this hotel MAKE the stay. They go out of their way to help you--even walk you part way to your destination if you need guidance! They offer a shuttle and are near the football arean and tons of food and shops. Great rooms, good price. I'll go again (plus there's a Cabella's right across the street!) The... More 

Was this review helpful? Yes
Oscar U, General Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review

Dear Susan R, Thank you for the awesome review! We appreciate you taking time out of your day to share your experience with us. Our staff strives to offer exceptional customer service and it makes us proud when we deliver a great experience. We appreciate your business and we look forward to having the privilege of serving you again in... More 

Sterling, Virginia
Top Contributor
233 reviews 233 reviews
56 hotel reviews
142 helpful votes 142 helpful votes
5 of 5 stars Reviewed March 7, 2015

I rarely give a hotel a 5-star rating but this one deserves it. The staff was wonderful and friendly. The breakfast was ample. The place was clean, in and out of the rooms. The pool was well-kept. The location was superb for us. We were going to some baseball spring training practices and games. We were very near Camelback but... More 

Was this review helpful? Yes
Oscar U, General Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review

On behalf of the entire team at Holiday Inn Express & Suites Phoenix-Glendale, we would like to thank you for the fantastic review and for choosing to stay with us! We appreciate you giving us a 5 star rating. Our staff strives to offer the best hotel experience and we are happy to hear we delivered. Thank you for your... More 

Thurmont, Maryland, United States
Top Contributor
85 reviews 85 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 8, 2015

This is a beautiful hotel. It is very near Cabela's and Cracker Barrel is very near. It is in a great area for eating and other amenities. The staff was efficient and friendly and the rooms were spacious and well a laid out.

Was this review helpful? Yes
Oscar U, General Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review

Dear Kimberly C, Thank you for choosing to stay at Holiday Inn Express & Suites Phoenix-Glendale! We are happy to hear you found our hotel beautiful. Also, thank you for taking time out of your day to write a wonderful review. Please come back and stay with us next time you're in the area. Sincerely, Management and Team More 

1 review
5 of 5 stars Reviewed February 8, 2015

Rooms are very Very clean. Staff are very friendly and helpful! Great breakfast and Ammebities. I will be back with friends and family for sure!! The best hotel I have stayed in for a week highly reccomend if you're coming to the phoenix valley for business or pleasure!

Was this review helpful? Yes
Oscar U, General Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review

On behalf of the entire team at Holiday Inn Express & Suites Phoenix-Glendale, we would like to sincerely thank you for choosing to stay with us! Thank you so much for the fantastic review. We are especially excited to hear the kind words about our staff. We strive to offer exceptional customer service and we are happy to hear had... More 

2 reviews
4 of 5 stars Reviewed February 3, 2015 via mobile

Stayed here for a work event for 10 days. The staff was great, but Helena really stands out. Sunday Jan. 25, many of us had to leave at 3 AM. She had fresh coffee made and brought out muffins, fruits and yogurts so we could eat on the run. Not only did she have a smile on her face, her... More 

Was this review helpful? Yes
Oscar U, General Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review

Thank you for staying at the Holiday Inn Express & Suites Phoenix-Glendale! I'm excited to hear the staff was great and Helena went above and beyond and was able to take care of your group. Our staff strives to offer exceptional customer service with a smile. See you next time. Sincerely, Management and Team More 

Top Contributor
123 reviews 123 reviews
28 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed February 2, 2015

great service, folks working at hotel are very friendly and very willing to go the extra mile for the guest. Rooms very comkfortable, lots of space and bed was extremely comfotable. Nice breakfast included, and the area is loaded with a variety of resturants.

Was this review helpful? Yes
Oscar U, General Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review

On behalf of the entire team at Holiday Inn Express & Suites, we would like to thank you for staying with us and for the great review. Our team strides to offer exceptional customer service and makes us proud when we deliver a positive experience such as yours. Please come back and stay with us next time you are in... More 

Winnipeg, Canada
1 review
5 of 5 stars Reviewed January 21, 2015

We recently spent two nights at this hotel and found it to be a very good place to stay. The staff were extremely helpful and the room was exactly as we expected, clean and comfortable. The breakfast was very good. It is very handy; within easy walking distance of major sporting facilities, shopping and restaurants. We wouldn't hesitate to stay... More 

Was this review helpful? Yes
Oscar U, General Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review

Dear Doug S, The entire team at the Holiday Inn Express & Suites In Glendale Arizona, would like to sincerely "Thank you" for staying with us! We're glad to hear you enjoyed your stay and found the hotel clean and comfortable. We appreciate your business and we look forward to your next visit. Sincerely, Management and Team More 

Edmonton, Alberta, Canada
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 13, 2015

I Was in town for two nights only to watch the Oilers play the Coyotes. This hotel is walking distance to the arena district. Clean, comfortable, quiet. No complaints. It is a bit of a drive from the airport in Phoenix, but if you need to be in Glendale and aren't moving around much its a good spot.

Was this review helpful? Yes
Oscar U, General Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review

Dear Sunny P, My staff and I want to "Thank you" for choosing to stay at the Holiday Inn Express & Suites Phoenix-Glendale! We appreciate you taking time out of your day to share your experience with our future guests. A stress free stay is what we look for when traveling and we are happy to hear that you had... More 

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