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Holiday Inn Express Hotel & Suites Phoenix-Glendale

2.5 of 5 9310 W Cabela Drive, Glendale, AZ 85305
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Certificate of Excellence 2014
Holiday Inn Express Hotel & Suites Phoenix-Glendale
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Holiday Inn Express Hotel & Suites Phoenix-Glendale
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101 reviews from our community

Traveler rating
    56
    37
    3
    3
    2
See reviews for
39
23
5
24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Middletown, DE
Senior Contributor
48 reviews 48 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My first image of the hotel was 5 people sitting outside of the entrance drinking. This was at 11 pm on a Thursday night. Getting out of my car and walking toward the front door, there was a pair of men's boxers which looked like they had been there for a while. Entering the hotel there was a large group... More 

Was this review helpful? Yes 1
Oscar U, General Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review

Dear bjdav, Thank you for choosing to stay at the Holiday Inn Express & Suites in Glendale, AZ! I'm very sorry to hear that you had a bad experience. I do want to apologize for the dissatisfaction you had with the cleanliness of the room and front entry. I have reviewed your survey with my team. Your feedback is vital... More 

Las Vegas, Nevada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Enjoyed the recent stay I had here when going down for a football game. Rooms were nice, clean, and very well taken care of. Had to wait a bit for the room, because it wasn't ready when we got there, but that didn't dampen the enjoyment of the weekend. Cabella's, Westgate shopping center, the ice arena, and the football stadium... More 

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1 review
1 of 5 stars Reviewed 4 weeks ago

Stayed here last weekend and had a horrible experience. We were assigned a room on the 1st floor and could hear EVERY foot step and EVERY door slam from the room above. I've been to many Hiltons and yet to experience this. There are many options in the area, pick a different hotel.

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Oscar U, General Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review

Dear delta n, On behalf of the entire team at the Holiday Inn Express & Suites in Glendale, AZ, we would like to thank you for choosing to stay with us! We sincerely apologize that you were not able to get any sleep due the slamming doors and guests above you. Our Maintenance team is looking into the adjusting the... More 

Phoenix, Arizona
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 6, 2014

We are half Season ticket holders for the Coyotes and always stay here The price is excellent for the service you receive. The staff are so friendly and nothing is to much trouble. Cynthia at reception is absolutely awesome bearing in mind we are regular customers she is always welcoming and the service is second to none Rooms are clean... More 

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Kerrville, Texas
Top Contributor
111 reviews 111 reviews
30 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed September 13, 2014

... the General Manager, that is. Staff, and their leader, made a decent recovery from failing to read the special request line on a reservation (near elevator - bad knees) by helping me relocate, extra points, follow-up call, etc. Why even think about sticking a Gold Level guest in a back-of-beyond room on a VERY slow day? Even out the... More 

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Oscar U, General Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review

Dear David G, On behalf of the entire team at the Holiday Inn Express & Suites Phoenix-Glendale, we want to thank you for choosing to stay with us! I'm very sorry that we did not meet your expectations and failed to deliver on your request to be near the elevator and did not check the T.V in your new room.... More 

tucson
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 6, 2014

We went up to Phoenix for a concert and decided to stay at Holiday Inn for the night. The place was so clean and smelled so good when you first walked in. The man at the guest check in, Efrain (hope I spelled that correctly), was a delight and made a first impression positive. Once we got to our room... More 

Was this review helpful? Yes 1
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 4, 2014

Upon check in we were greeted with a warm welcome and a huge smile, made us feel right at home. Two adjoining rooms with more than enough space for everyone. Clean and cool. Could easily have stayed for a week. Continental breakfast was ok (stay away from the scrambled eggs).

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Las Vegas, Nevada
Contributor
20 reviews 20 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 2, 2014

We stayed here for a Cardinals pre-season game last month. It is just what you expect from this chain - nice lobby area, decent continental breakfast included, updated rooms w/ refrigerator. I will say the pool area, and pool itself, was much larger than a typical Holiday Inn Express (probably because they share it with the Staybridge Suites). It had... More 

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 2, 2014

We booked a room for three nights through a deal from GetaRoom, over Labor Day weekend. We chose this hotel because it had tons of great reviews and it was very close to family we were visiting. The location was excellent, right next to the Cardinals stadium, there was a large shopping complex with many restaurants right across the street!... More 

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Arizona
Contributor
12 reviews 12 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 13, 2014

The hotel is within walking distance to Cabela's and Native Grill and Wings. We arrived late in the day, our room was nice and cool. But I did notice that our room was kind of messy, it had stains on the walls and the restroom bathroom door lock did not work. This hotel shares its pool with their sister-hotel Staybridge,... More 

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Additional Information about Holiday Inn Express Hotel & Suites Phoenix-Glendale

Address: 9310 W Cabela Drive, Glendale, AZ 85305
Phone Number:
Location: United States > Arizona > Central Arizona > Glendale
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Phoenix-Glendale 2.5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Phoenix-Glendale
Holiday Inn Glendale
Glendale Holiday Inn
Hotel Style:
#5 Family Hotel in Glendale
#5 Romantic Hotel in Glendale
#7 Business Hotel in Glendale

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