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All 14 Glendale hotels

Renaissance Glendale Hotel & Spa

4.0 of 5 Hotel   |   9495 W Coyotes Blvd, Glendale, AZ 85305
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83%
Ranked #7 of 14 hotels in Glendale
Certificate of Excellence 2013
GreenLeadersPlatinum level
A recent review
4 of 5 stars reviewed 1 week ago
Bealll95 Kansas City
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208 people have reviewed this hotel

Traveler rating
    103
    66
    21
    9
    9
See reviews for
38
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75
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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English first
Kansas City
Top Contributor
80 reviews 80 reviews
15 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for spring break so we could be near the shops, the restaurants/bars, and relatively close to Spring Training for the Royals. It is a very nice place with great rooms. We had a King suite which is awesomely huge!!! Loved having an area where knew of us could watch the morning news and read the paper while... More

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RenGlenAZ, Manager at Renaissance Glendale Hotel & Spa, responded to this review

Bealll95 Thank you for taking time to give us feedback on your stay. I will definitely share your response about Heather and the spa with our team here so they can address your compliments and concerns. We hope that you will come back and stay with us soon. Safe Travels! More

Apache Junction, Arizona
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Don't expect good customer service at this hotel! We booked a room here for the weekend to celebrate my 50th birthday. My wife called to try and get them to put a couple of things in the room for our arrival, but they said they couldn't take her credit card info over the phone or email. They could only do... More

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RenGlenAZ, Manager at Renaissance Glendale Hotel & Spa, responded to this review

AZTravelers51 I'm sorry that we were unable to accommodate your needs for your stay here. Please know that I will share your feedback with our front office to see if we have any options in case we get a request like this again. Safe Travels! More

Yardley, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed one night so we could catch some spring training baseball games. The room was fabulous (we were given a free upgrade to a suite since we had been promised a king bed and that was the only room available with a king). The concierge level was included, and the breakfast was free and excellent (complete hot and cold... More

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RenGlenAZ, Manager at Renaissance Glendale Hotel & Spa, responded to this review

DavSt, Thank you for your comments during your stay with us for Spring Training. We are very glad you had a chance to enjoy your upgraded suite and the concierge level during your stay. We hope that you will come back soon and see us again. Safe Travels! More

Beaumont, California
Top Contributor
141 reviews 141 reviews
36 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were there for a three-day conference. We are lifetime, Platinum-Elite with Marriott and understand that there may not be upgrades available, so I asked if there were other "perks" such as waiving the fee to use the spa amenities (not services) and was emphatically informed that the Renaissance was "not a Marriott property, but a franchise" and the only... More

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RenGlenAZ, Manager at Renaissance Glendale Hotel & Spa, responded to this review

Jeannemacl, Thank you for taking the time to post on your most recent stay with us. I apologize that we did not meet your expectations during your stay here and that you had to experience some challenges with our staff. Your comments from your stay have already been distributed to all our department heads so we can address all your... More

College Station, Texas
Top Contributor
114 reviews 114 reviews
87 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here two nights in late February on business with a large group using the convention center attached to the hotel. The hotel itself is clean and well appointed. It has a strange feel to it in that one suspects it goes from very busy (football and hockey game nights) to not so busy like turning off a faucet.... More

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RenGlenAZ, Manager at Renaissance Glendale Hotel & Spa, responded to this review

CCLTraveller, Thank you so much for your comments in regards to your stay at the hotel. I will definitely pass your information on to our Department Head's so we can research some of the areas of cleanliness that you had mentioned in your email and make sure that we are living up to our standards and expectations for each guest... More

Appleton, Wisconsin
Senior Contributor
42 reviews 42 reviews
23 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for 2 nights while attending Brewers spring training at Maryvale. It was a convenient location next to Westgate entertainment area, with lots of fun restaurants in walking distance. They had a very nice pool area with comfortable chairs both in the shade and the sun, and floaties for in the pool.

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RenGlenAZ, Manager at Renaissance Glendale Hotel & Spa, responded to this review

vbrey, Thank you for your kind comments about your stay during Spring Training! We hope that you will come back and see us again soon whenever you have the chance. Safe Travels! More

Chandler, AZ
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 4, 2014

This is a beautiful, very clean hotel situated right at Westgate, literally next door to Jobing.com arena. There are lots of restaurants nearby and outlet stores. The room we stayed in with one king bed and a large sitting area (with a couch long enough for my teenager to sleep on) was more than adequate. The bathroom was also very... More

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RenGlenAZ, Manager at Renaissance Glendale Hotel & Spa, responded to this review

Love2HikeAZ Thank you so much in regards to your comments to your stay with us. I will definitely pass this on to all our departments in the hotel. I apologize about the inconvenience with the doors in the bathroom, I don't know what is up with that, but I will definitely make it known to our Engineering department. We hope... More

San Diego, California
1 review
3 of 5 stars Reviewed February 26, 2014

First impression of this hotel was great. The front desk staff was helpful and friendly. The property was well taken care of and overall very clean. However the breakfast staff was not very attentive or friendly. I was with a group of 4 others for breakfast one morning and it took 25+ minutes for our breakfast to arrive, and when... More

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RenGlenAZ, Manager at Renaissance Glendale Hotel & Spa, responded to this review

Whitney H, Thank you for your feedback I regards to your stay at the hotel. I will definitely bring this up to our food and beverage department to investigate this as this is not how we conduct ourselves here at the hotel. We hope that you will come back to our hotel and give us another chance to meet and... More

Charlotte, North Carolina
Top Contributor
302 reviews 302 reviews
26 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed February 24, 2014

We spent four nights and had 2 rooms as we had another couple with us. We were in room 823, a nice corner room suite with a whirlpool tub. Very nice. Our friends were in room 333 and it was nice. With two swimming pools and a hot tub along with a spa, it is a great place for relaxation.... More

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RenGlenAZ, Manager at Renaissance Glendale Hotel & Spa, responded to this review

Piseu, Thank you very much for the kind words in regards to your stay. I'm glad that you got to try a little bit of everything while you were staying with us and that you felt the staff was very helpful! I will definitely pass on all your comments to everyone at the hotel and hope that you will come... More

Las Vegas, Nevada, United States
Contributor
17 reviews 17 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 14, 2014

Great location. The hotel is located in Westgate shopping center. A short walk to the Hockey arena, great restaurants and shopping. Our room was 1 king with balcony. It was a nice size, clean and comfortable. The staff was extremely friendly and helpful. There is a small bar on property with friendly bar tenders, however we had a large group... More

Was this review helpful? Yes
RenGlenAZ, Manager at Renaissance Glendale Hotel & Spa, responded to this review

Christi K, Thank you so much for your feedback in regards to your stay and wedding here at the hotel. We are glad that you found the people and services helpful here at the hotel. I will be sharing all of your comments with all our staff here at the property as this will only make us better in the... More

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Additional Information about Renaissance Glendale Hotel & Spa

Also Known As:
Renaissance Glendale Hotel And Spa
Renaissance Glendale Hotel Glendale
Renaissance Glendale Hotel
Renaissance Glendale
Glendale Renaissance
Address: 9495 W Coyotes Blvd, Glendale, AZ 85305
Phone Number:
Location: United States > Arizona > Central Arizona > Glendale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Glendale
#4 Business Hotel in Glendale
#7 Family Hotel in Glendale
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Renaissance Glendale Hotel & Spa 4*
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