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Renaissance Glendale Hotel & Spa

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9495 W Coyotes Blvd, Glendale, AZ 85305
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Renaissance Glendale Hotel & Spa
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Renaissance Glendale Hotel & Spa
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Renaissance Glendale Hotel & Spa
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294 reviews from our community

Traveler rating
    148
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    28
    14
    12
See reviews for
55
55
21
106
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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Las Vegas, Nevada
Top Contributor
304 reviews 304 reviews
110 hotel reviews
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stay here for 1 night on business just to check it out. Location is great and actually next to a mall of restaurants and the outside outlet mall! The hotel is clean, everyone is very polite and the temperature of the rooms consistent. You won't be disappointment. Rate is reasonable, Internet was fine, room was clean, staff was nice. I... More 

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Arizona
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Food was good and staff was friendly. Valet service was perfect. I left an item in my car and the valet walked with me to retrieve the item and helped me find my way back to my room. Food staff appeared to be short on help. However, the food was fantastic.

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Cave Creek
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I've stayed at this hotel numerous times for different dance conventions and this weekend we are here for Adrenaline! Hotel was well staffed, courteous and on top of it. These weekends get busy and everyone usually comes and goes at the same time which I am sure makes it hard for the hospitality crews. In fact the valet guys were... More 

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Kirkland, Washington, United States
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

So, when I booked it I thought it was near the OTHER sports center (in Peoria) but, even given that mistake, the location (right off the freeway) was great. Only 10 minutes to the games we wanted to watch. Great service, good food in restaurant.

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Tacoma, WA
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent three nights at the hotel while at spring training. It's well located with the ball parks and has a great entertainment complex with lots of restaurants and an AMC theater right there. That's all walkable from the hotel. We really appreciated and enjoyed all the seating areas throughout the hotel lobby, bar, pool and outside atrium. The staff... More 

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Los Angeles, California
Contributor
18 reviews 18 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

There's nothing to fault about the Renaissance Glendale for families and others visiting the nearby Cactus League ballparks. Business travelers to Glenale or the west side of the Phoenix area will also be pleased. Rooms are spacious and well designed and cared for. The staff is welcoming and helpful. The restaurant is pleasant with outdoor seating and the food is... More 

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RenGlenAZ, Manager at Renaissance Glendale Hotel & Spa, responded to this review

BennettMinLA, Thank you for taking the time to respond in regards to your stay with us. We are very glad that you had a chance to enjoy the hotel along with all the area surroundings and hope that you will come back and see us next year for Spring Training or for whatever other reason brings you to Phoenix. Safe... More 

Top Contributor
56 reviews 56 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is the third time I have stayed at this hotel - the first time I had a great room overlooking the pool - second and third time I was in the same room - a handicapped room even though I am not handicapped with a terrible view of the roof - there was long black hair on the bathroom... More 

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RenGlenAZ, Manager at Renaissance Glendale Hotel & Spa, responded to this review

TripGal63, Thank you for your feedback on your most recent stay. I will be sure to let our housekeeping department know about the cleanliness issues you had with your room and we will rectify this right away. We look forward to seeing you back at our hotel soon! Safe Travels. More 

Diamond Bar, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Perfect location, next to Cardinals & Coyote stadiums, Westgate Center (lots of restaurants & AMC theatre) & Tangier Outlet mall. We requested & received 2 connecting rooms. Lobby is massive and beautiful. Rooms are spacious, clean & well appointed. Bathroom is good size . Beds are very comfortable. Pool is large with lots of lounge chairs, cabanas, & umbrellas. Gift... More 

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RenGlenAZ, Manager at Renaissance Glendale Hotel & Spa, responded to this review

Wanda M, Thank you for your kind remarks about your stay with us. I will definitely share these with the other departments so we can fix the length of time it takes to get you new towels. We look forward to seeing you again soon. Safe Travels! More 

Phoenix, Arizona
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Checked in at 4 and no rooms available. Check in time was posted as 4. They told us they would call our cell phone. 2 hours later nothing so my husband went to check. They had not called us and rooms were ready. When this hotel gets busy they could care less about customers. We also experienced other problems and... More 

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RenGlenAZ, Manager at Renaissance Glendale Hotel & Spa, responded to this review

Ann P, We are sorry that we did not live up to your expectations at your most recent stay with us. I will be sending this information to our front of house staff to make sure they are aware and we can research what happened during the check in process. We only hope that you will try us again so... More 

Prospect, Kentucky
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I booked this hotel well in advance for one night. I was traveling with one other adult and two children. I had called early the morning of arrival and requested two double beds because we had two different familys traveling to a baseball tournament and could sleep everyone in a king bed. The reservation lady took down the information. We... More 

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RenGlenAZ, Manager at Renaissance Glendale Hotel & Spa, responded to this review

Candy D, I am very sorry that we did no meet your expectations when you checked into your hotel room. I will be sharing your comments with our executive team so we can do some research on our end on your room type situation. We hope that you will give us another chance and stay with us again. Safe Travels! More 

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