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All 6 Gilbert hotels

DoubleTree by Hilton Hotel Phoenix - Gilbert

3.5 of 5 Hotel   |   1800 South SanTan Village Pkwy, Gilbert, AZ 85296 (Formerly Legado Hotel)
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77%
Ranked #4 of 6 Hotels in Gilbert
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Steven H Amado, AZ, United States
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223 reviews from our community

Traveler rating
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    28
    11
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85
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Amado, AZ, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

This was the first time I have stayed at this hotel and it was an exceptional experience. Everything clean, excellent staff and location for any business trip to East Mesa; Gilbert and other nearby areas.

Review collected in partnership with DoubleTree by Hilton

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Gilbert, Arizona, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

We had a pilot reunion from Williams Air Force Base of the class of 1969. We were able to see people that we had not seen since 1969. It was a great experience and the hotel help with the planners to make this a memorable time.

Review collected in partnership with DoubleTree by Hilton

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Amanda B, Director of Sales at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

It was great to have you all here and be part of this awesome day, thank you for picking the DoubleTree by Hilton Phoenix-Gilbert!! Please come back next year or for your next reunion!! Thank you again. More

kaneohe, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

i was supposed to get a credit on my charge for the sept 18-21, that the Love family were to pay for the wedding package, this was almost 7 days ago and my credit account has not been credited as yet. I would appreciate this transaction asap, please! thank you

Review collected in partnership with DoubleTree by Hilton

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Amanda B, Director of Sales at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

Sorry to hear about this. It is not normal for a credit to take this long. Please contact our Front Office Manager; Nancy or our General Manager; Kevin. One of them can (credits typically take 3-5 business days depending on your banking institutions) review your reservation and make immediate adjustments if needed. Again, sorry for the error and delay. Please... More

Benton, Louisiana
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The Double Tree by Hilton Hotel in Gilbert, AZ is an excellent facility well staffed with professional and helpful employees who really seem to enjoy their jobs. They do not hesitate to go out of their way to make your stay as great an experience as possible.

Review collected in partnership with DoubleTree by Hilton

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Amanda B, Director of Sales at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

Thank you SO much! Your business and review means the world to us! We do enjoy our jobs and being able to make events, like yours, a hit! It was great having your Military Reunion Group with us. Please come back in 2015! More

Alexander, United States
1 review
5 of 5 stars Reviewed 1 week ago

Once I determined that the feather pillows were aggravating my allergies, staff replaced after initial request. Very clean and comfortable room. Cleanings were very timely. I would recommend this hotel and will book again, when I'm in this area.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Amanda B, Director of Sales at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

I'm glad we were able to accommodate and avoid those allergies getting worse! Thank you for the review, and making mention of our cleanliness!!! Thank you for being our guest. Please come back again. Also, if you're interested in saving some time and money, connect with me (Amanda) about corporate preferred rates. 480-809-4061. Thank you!! More

Vail, United States
1 review
5 of 5 stars Reviewed 1 week ago

I really liked this hotel the room was huge and very comfortable. It was close to shopping and entertainment, but if you have family that expects a big pool and such, this isn't the one for you. BUT if you are just looking for a great nights sleep... this is it.

Review collected in partnership with DoubleTree by Hilton

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Amanda B, Director of Sales at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

Thank you for staying and your review. We appreciate everything! Our pool is a little on the cozy (smaller) side. We hope to introduce a water park in the next few years that should help. Thank you again and please visit to see the progress of the added water! Thank you again! More

San Tan Valley, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Our whole bridal party stayed here, as well as a large portion of our families. It was wonderful! There is a pool that is open until 10pm, and a bar/grill for drinks and dinner. Loved it! Rooms were perfect and spacious, beds clean and comfy, we were situated on the second floor, which has an awesome sitting area / balcony.... More

Review collected in partnership with DoubleTree by Hilton

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Amanda B, Director of Sales at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

Congratulations on your wedding! Thank you for letting us play a part in it!! We welcome a lot of wedding parties on an annual basis and are always a hit. Thank you again, please come back and see us! We'd love to have you back for your one year anniversary and each happy year after that! ;) Congrats! More

Mountain Home, Idaho
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

All the staff were very friendly and greeted us whenever they were near. The cookies are out of this world!!! Yummmm! The entire hotel was very clean and is located by a shopping mall with several restaurants. Great location and good times! The pool is large and they had plenty of towels there for us.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Amanda B, Director of Sales at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

It was great to have you as our guest. Thank you for visiting, the review, and being a valued traveler!!! Please visit us again. More

GILBERT, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 weeks ago

This is the place to go if you like a classy hotel with an intimate atmosphere! It is the loveliest hotel I have seen in all my travels. The rooms are delightful. The staff friendly and helpful. There is a definite rich beach feel with the lovely aquas and creams are dreamy.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Amanda B, Director of Sales at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

Thank you SO much! Your review was awesome; we appreciate the positive feedback and your business!!! Thank you again and please, come back! More

Huntley, Illinois
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 23, 2014

The hotel is so lovely. The staff was exceptianally helpful and friendly. We enjoyed breakfast each morning, the morning breakfast staff was friendly and warm. I forget all my toiletries and they had evrything I needed

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Amanda B, Director of Sales at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

We are pleased to have had you as our guest and glad we were able to accommodate you r needs! Thank you for visiting and please come back again. :) More

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Additional Information about DoubleTree by Hilton Hotel Phoenix - Gilbert

Address: 1800 South SanTan Village Pkwy, Gilbert, AZ 85296 (Formerly Legado Hotel)
Phone Number:
Location: United States > Arizona > Central Arizona > Gilbert
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Phoenix - Gilbert 3.5*
Number of rooms: 121
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