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DoubleTree by Hilton Hotel Phoenix - Gilbert

Certificate of Excellence
3.5 of 5
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1800 South SanTan Village Pkwy, Gilbert, AZ 85296 (Formerly Legado Hotel)
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DoubleTree by Hilton Hotel Phoenix - Gilbert
Best prices for: 1 room 1 guest
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Ranked #4 of 6 Hotels in Gilbert
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 days ago
Jeff R
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302 reviews from our community

Traveler rating
    167
    71
    37
    13
    14
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100
66
18
91
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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  • Spanish first
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  • All months
    (302)
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    (78)
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    (75)
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    (82)
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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

This is a great location, friendly staff and great food in the restaurant. Also located downstairs is San Tan Salon and Spa. the ladies there are super awesome and Jessica is the best massage therapist ever. She is truly a master at her craft!

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1 review
5 of 5 stars Reviewed 3 days ago NEW

I had a great experience staying here on a business trip. I Would definitely recommend this hotel and would stay here again. The room was great and so was the conference facility. Staff were helpful and friendly. The food was fantastic too. Great facilities.

Review collected in partnership with DoubleTree by Hilton

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Congress, United States
1 review
5 of 5 stars Reviewed 1 week ago

I highly recommend this hotel if travelling with a pet. They have a treat jar at the front desk so that you can reward your pet after you've walked them outdoors. Everyone was very friendly and we had no difficulty finding someone to answer questions.

Review collected in partnership with DoubleTree by Hilton

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Phillips Ranch, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

This hotel was nice and clean. It is worth the price and great for a business traveler. it is out in Gilbert AZ and near the ASU Polytechnic campus. It is in walking distance to San Tan Village. The hotel has a day spa which is convenient.

Review collected in partnership with DoubleTree by Hilton

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Kanab, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This is probably my 4th or 5th stay at this same hotel. I love the location- close to lots of shopping. Near the Gilbert Temple- which is beautiful. I'm pretty sure I'll be back. Great place for a business conference too. Thanks!

Review collected in partnership with DoubleTree by Hilton

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Flagstaff, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed at the hotel after a friends wedding and the room was clean, the bed was comfortable, and I was able to get a good night's rest before traveling back to Flagstaff the next day. The check in process was smooth and the staff was friendly. The breakfast amenities offered were absolutely the best I've seen at any hotel... More 

Review collected in partnership with DoubleTree by Hilton

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Amanda B, Director of Sales at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

Thank you SO much for being our guest and the review! We are very excited you liked and enjoyed the breakfast. Awesome and exactly what we were going for. Thank you again. More 

Warrenton, Virginia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 weeks ago

Their promises were kept, and they keep a good, casual atmosphere for a very fair price. The internet is sometimes an issue, getting started, but not as bad as other hotels. Drinks are very reasonable, and the people are excellent! The room did have an odor at first, but we got used to it.

Review collected in partnership with DoubleTree by Hilton

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Amanda B, Director of Sales at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

Sorry to hear about the odor. We had a ac's recharged, the company said that could create an odor...sorry again. Hopefully the ac was cold, though. :) Thank you for being our guest, please visit us again soon. More 

huntsville, al
Contributor
15 reviews 15 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As with most Hilton properties, this one did not disappoint. The location was great! If you are in the mood for shopping this is the place to be. I even noticed the Spa specials but did not have time to enjoy the services. Maybe next time! Clean rooms, great breakfast buffet.

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Amanda B, Director of Sales at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

Thank you for being our guest and sharing your experience. Being close to the mall is a plus - we're glad that you found value in our location. Thank you again. More 

1 review
5 of 5 stars Reviewed 4 weeks ago

I love this hotel. I travel alone to visit family in the area. The hotel is just lovely, the rooms are clean and spacious. The staff is welcoming and helpful. Lots of shopping nearby which adds to my visits. You will be so glad you selected the Doubletree. I know I will be back again and again.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Amanda B, Director of Sales at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

Really glad you love the hotel as much as we do! We also couldn't agree more... our rooms are clean and spacious. This is so important while traveling and we're glad you found the value in that. Thank you, we look forward to welcoming you back! More 

Albuquerque, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

The accommodations are decent and presentable, the room is spacious enough. But at breakfast, coffee was served in PAPER CUPS. I found that to cheapen an already pretty mediocre buffet. The hotel is across from a nice mall, but that is it for surroundings. I found the soap/shampoo provided to be sweet and feminine, and I am a guy... for... More 

Review collected in partnership with DoubleTree by Hilton

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Amanda B, Director of Sales at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

Thank you for being our guest and the feedback. I never thought about the fragrance of the soaps, this will definitely be a topic of discussion for our weekly staff meeting - thank you. I'd also like to ask your opinion about making the buffet better? Any feedback would help... amanda.barron@hilton.com if you'd like to provide some ideas. Thank you... More 

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