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DoubleTree by Hilton Hotel Phoenix - Gilbert

Certificate of Excellence
3.5 of 5
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1800 South SanTan Village Pkwy, Gilbert, AZ 85296 (Formerly Legado Hotel)
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AAA Family Fun
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DoubleTree by Hilton Hotel Phoenix - Gilbert
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320 Reviews from our TripAdvisor Community

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Traveler rating
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    39
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    14
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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Sandy, UT, United States
5 of 5 stars Reviewed 5 days ago NEW

Excellent stay with Doubletree-Gilbert...The staff were the BEST!!! The rooms were very clean and close to parking...The cookies were out of this world...A very nice business center and an overall great place to stay....The staff were out of this world -Great!

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5 of 5 stars Reviewed 6 days ago NEW

The DoubleTree was an excellent hotel for myself and my family. The staff made us feel comfortable and welcome from the very start. The waiter gave us a lot of suggestions about things to see and do in the area. The rooms were very clean and up to date. The beds were very comfortable. Our entires stay was excellent and... More 

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Tulsa, United States
1 review
3 of 5 stars Reviewed 1 week ago

I've stayed at this hotel in the past and it was great. This trip left was not up to that standard. I came back from dinner to my room smelling of solvent. The issue was maintenance was refinishing the furniture and bathtub in the room next door. The maintenance guy said he would take care of getting a new room... More 

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Brentwood, California
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

What a wonderful Hotel! Clean, spacious rooms, staff was very friendly, food was great and the hotel is in a safe area. I love tortilla soup and theirs is the best I have ever tasted!! This is now my home base Hotel when I visit PHX for business.

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Huntington Beach CA, United States
2 reviews
3 of 5 stars Reviewed 1 week ago

Poor experience in extending value for Diamond Members. Breakfast buffet not an option for Diamond members without paying $6.00 extra. Had to wait 20 minutes to use my coupon when the restaurant attendant was by herself and had to manage a room service request. Coupon included only scramble eggs , with many other limitations.

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1 review
4 of 5 stars Reviewed 2 weeks ago

Hotel Clean, Room Clean cleaning staff does well....no problems! The Breakfast isn't too great though! Just either Buffet which is like the Marriott Residence Inn which is free!!! Or can order Eggs any way you like through the Kitchen.....Staff is great though.Food could be a lot better!!! They could certainly give Coffee with Breakfast very cheap!! You have to pay!

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Phoenix, Arizona
1 review
5 of 5 stars Reviewed 3 weeks ago

We were very happy with the accommodations at Double Tree by Hilton Phoenix-Gilbert. The rooms are clean, modern, and comfortable. The bed was very comfortable. We stayed 3 nights and we were very pleased with the staff. The price was excellent and affordable.

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United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Hotel was very nice. Rooms were clean and well kept. Restaurant had good food for dinner and had a happy hour with good priced drinks. location was close to San tan mall. Staff was friendly. There was plenty of parking and was free.

Review collected in partnership with DoubleTree by Hilton

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Amanda B, Director of Sales at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

Thank you for sharing your experience and being our guest. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Was very clean and no problems of any kind. That makes a great stay. They entry of the hotel is beautiful, and inviting and the staff was friendly and accommodating, but not fake. The pool was on the smaller side but was great for swimming laps in the early morning. The only downside of all was an over use of... More 

Review collected in partnership with DoubleTree by Hilton

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Amanda B, Director of Sales at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

We did just get our carpets cleaned, sorry about the stiffness. We try to maintain clean facilities and use less harsh chemicals. Thank you for being our guest!! More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 5 weeks ago

We recently had to get a room in this hotel at the last minute....the staff couldn't be more friendly. We even got fresh, warm cookies on check-in. The room was nice and clean. The restaurant was fine for our needs. I would definitely recommend it and stay there again in a heartbeat. It is near to a nice shopping area... More 

Was this review helpful? Yes
Amanda B, Director of Sales at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

The cookies are the best but we're very glad everything else was good as well. Thank you for the review and being our guest! More 

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