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DoubleTree by Hilton Hotel Phoenix - Gilbert

Certificate of Excellence
3.5 of 5
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1800 South SanTan Village Pkwy, Gilbert, AZ 85296 (Formerly Legado Hotel)
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DoubleTree by Hilton Hotel Phoenix - Gilbert
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Ranked #4 of 6 Hotels in Gilbert
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Trevor J YYC, Canada
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289 reviews from our community

Traveler rating
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    36
    13
    13
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97
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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YYC, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

Good location, friendly staff, clean. I would stay again. We were there for a wedding and I would stay there for business as well. The fitness area is a bit small and the WiFi was slow at times. Top Golf across the street was great.

Review collected in partnership with DoubleTree by Hilton

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Amanda B, Director of Sales at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

Thank you for being our guest and sharing your review. We're glad you enjoyed the location of our hotel and the near-by amenities. Please visit for work or another wedding, come back anytime. Thank you again. More 

Bountiful, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

A perfect hotel in a perfect location! The staff had to be trained by Mary Poppins. The staff was fun and friendly and the hotel was fit and fine! It was a perfect home away from home. It was close to everything you'd ever want to do. It was nearly across the street from a fabulous Mall and the beautiful... More 

Review collected in partnership with DoubleTree by Hilton

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Amanda B, Director of Sales at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

WOW thank you so much! That's all we have to say... Well, that, and please visit us again soon! More 

Flagstaff, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

The property is well maintained and the rooms are very comfortable! The staff is extremely friendly, warm and welcoming. We will definitely stay here again if we are in the area. We didn't use the Spa this trip but they were offering a facial/massage special - one hour each for only $129! I wish we would have had more time... More 

Review collected in partnership with DoubleTree by Hilton

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Amanda B, Director of Sales at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

Thank you very much for being our guest and sharing your experience. As managers we strive for reviews like yours. Thank you again so much!! Please come back for a weekend getaway and try the spa - great prices, professionally staffed, and excellent treatments. Thank you again. :) More 

1 review
5 of 5 stars Reviewed 1 week ago

I wanted to take a quick minute and bring to your attention what I experienced over the weekend during my stay. I am a frequent traveler and have always chosen Hilton because of the great reputation and customer service. I want to let you know that the staff at the DoubleTree in Gilbert, Arizona made my stay not only a... More 

Review collected in partnership with DoubleTree by Hilton

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Amanda B, Director of Sales at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

Thank you SO much for being our guest, and sharing your experience! Your description of our staff is exactly what we strive for - excellence and CARE. We truly value all of our guests, and it is our individual, and team goals to have each guest leave with an experience to share and tell others about. So glad with your... More 

Los Angeles, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

A nice enough but cramped Doubetree in a charmng location. The Breakfast as not good, but people seeme to like the bar. Not a very spacious pool for Arizona but it was a decent workout facility. The staff was friendly and pleasant.

Review collected in partnership with DoubleTree by Hilton

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Amanda B, Director of Sales at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

The pool area is a little small, we agree. We have great plans to expand one day and are working on the details of that. We're glad you got good use of the fitness center though! A fit guest is a happy guest!! Please continue to stay with us and see the plans go into action. Thank you for being... More 

Manton, United States
Contributor
14 reviews 14 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you are planning on staying in Gilbert, the Double Tree is a good choice. The staff were all very friendly; the rooms are spacious, clean and comfortable. The Lounge offers a wide variety of food and drink and they even have a on-site spa. I didn't have a chance to use the spa on this trip, but it looks... More 

Was this review helpful? Yes
Amanda B, Director of Sales at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

We're very fortunate to be in such a great location; with easy access, lots of shops, and eateries. We also have great features and are really glad you found them useful. Thank you for being our guest, please visit again soon and try the spa!! More 

California, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great Property, friendly staff, and fun bar. located near the Santan Village Mall with free hotel shuttle service. My girlfriend enjoyed the spa and bar during the day while I worked. Suggest visiting the bar and meeting Eli the bartender. She is GREAT! knows the true meaning of customer service. If you are up for some pampering a massage from... More 

Review collected in partnership with DoubleTree by Hilton

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Amanda B, Director of Sales at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

Thank you for being our guest and sharing your experience. Eli and Jessica are both great assets to our team and represent well. We're really glad everything with you and your Girlfriends stay went well, better than well!! Please come back again. More 

Wellington, New Zealand
Contributor
18 reviews 18 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Driving from LA and crossing the highway in the afternoon rush hour traffic jam, we thought we were going to a godforsaken area. Remember to allow more time when you're driving this way. The hotel was very nice and the bed was very comfortable. The waitress for breakfast was extremely nice, efficient and friendly. Upon checking the area the following... More 

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Amanda B, Director of Sales at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

Thank you for being our guest and sharing your experience. We are in a great location with everything to do and see and all needs can be met within a short walk or drive. Please visit again! More 

Torrance, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel was very clean and well maintained. Staff was nice and friendly. Located near mall and restaurants. Not much parking in the front and breakfast cost $11. However, it is a very popular hotel. It was at 100% capacity each night I was there. Thanks for the late check-out!

Review collected in partnership with DoubleTree by Hilton

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Amanda B, Director of Sales at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

Thank you for being our guest and sharing your experience. Please visit again! More 

Geneva, Switzerland
Senior Contributor
43 reviews 43 reviews
25 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was driving from Las Vegas to Las Cruces and Gilbert (Phoenix) was about halfway. The Doubletree Gilbert is a nice hotel out in the eastern suburbs of Phoenix but it seems like it's in the middle of nowhere. The hotel is fine - I thought it was brand new but in fact it four or five years old. It... More 

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Amanda B, Director of Sales at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

The area we are in is new, and can feel isolated if you are looking for the city visit. Sorry you did not enjoy the area. Please keep up with us as we continue to grow (the area). Thank you. More 

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