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Hyatt Place Phoenix/Gilbert

Certificate of Excellence
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3275 S. Market Street, Gilbert, AZ 85297
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Hyatt Place Phoenix/Gilbert
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Hyatt Place Phoenix/Gilbert
Hyatt Place Phoenix/Gilbert
Hyatt Place Phoenix/Gilbert
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152 reviews from our community

Traveler rating
    72
    62
    13
    3
    2
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59
28
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36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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English first
  • All months
    (152)
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    (40)
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  • Dec-Feb only
    (46)
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Las Vegas, Nevada
Top Contributor
294 reviews 294 reviews
106 hotel reviews
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stay here for 1 night on business The staff was quick to get me checked in. This hotel is new, clean, quite, and nicely located. The price was reasonable. It is within walking distance to shops and restaurants. The rooms are spacious, clean and quite and with a sitting area. It is like a studio suite. There are plenty of... More 

Was this review helpful? Yes
Birmingham, AL
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I stayed there in December of 2014 for 5 nights. Great staff. Our room was large and the staff was very friendly. They were very helpful. They had transportation for you to go downtown. They had full breaksfast bar and it was wonderful.

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

The grounds are well manicured. The staff were helpful. The room spacious, but housekeeping needs to do a better job in cleaning the shower. The grout is discolored, you can see the imprint of the shower mat in the shower, dust Web in the upper corner above the bed an under the curta Hyatt I know you can do a... More 

Was this review helpful? Yes 1
Nesli K, Manager at Hyatt Place Phoenix/Gilbert, responded to this review

dissoluations, Thank you for your review! I am glad you enjoyed our staff and the hotel grounds, and I would like to apologize for the lack of cleanliness in your guest room. Your review will be shared with the housekeeping staff so that they can be reminded of the areas they need to improve on. Again, thank you for your... More 

Charlotte, NC
Top Contributor
74 reviews 74 reviews
30 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here from January 28 - February 2 for our trip to the Super Bowl. Great staff, our room was large and user firendly with a separate sleeping and living areas that was well though out. The large flat screen TV would swivel on its mount to face either area, the living room had a large comfortable couch with... More 

Was this review helpful? Yes 1
Nesli K, Manager at Hyatt Place Phoenix/Gilbert, responded to this review

Dufferme, Thank you so much for your wonderful review! I am so glad you enjoyed our guest room layout and the hot skillet breakfast provided in the morning, and we hope to see you again during your next visit to the area! More 

Springfield
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 20, 2015 via mobile

We stayed 4 nights here after several nights in more economical chain hotels. It was worth the wait. This is a beautiful hotel with larger rooms that are beautifully appointed. It was quiet and relaxing and a treat. Evidently their beds are specially made for them - we slept like babies. The staff was young but very helpful. We will... More 

Was this review helpful? Yes 1
Nesli K, Manager at Hyatt Place Phoenix/Gilbert, responded to this review

Nancy, I am so glad you enjoyed your stay with us! Thank you for your kind words regarding our guest rooms, and I will make sure to pass your compliments on to the rest of the staff. We look forward to being of service to you again in the future during your next visit to the area! More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 19, 2015 via mobile

King rooms are very spacious and clean, breakfast was phenomenal, pool is small and hot tub is nonexistent.. only drawback was the two younger gentlemen at the front desk spoke to me and my wife as if we were of another class because I didn't have the almost $500 for a two night stay (which covers the payment on my... More 

Was this review helpful? Yes 1
Nesli K, Manager at Hyatt Place Phoenix/Gilbert, responded to this review

Burkhammers, Thank you so much for your kind review! I am happy to hear you enjoyed our guest room and hot skillet breakfast during your Valentine's Weekend getaway from the cold, and I would like to apologize on behalf of the two gentlemen that made you feel that way. I will make sure to review with all of our hosts... More 

surrey
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 16, 2015

We were in town supporting the President's Day Hockey Invitational and found the location of this hotel well placed to support games at the AZ Ice arena in Gilbert. We didn't have to return to the larger roads to reach the venue which was a plus during rush hour. The room was a nice size for 2 adults and a... More 

Was this review helpful? Yes 1
Nesli K, Manager at Hyatt Place Phoenix/Gilbert, responded to this review

just_journeying: Thank you so much for your kind review! I am so glad you enjoyed your guest room and our 24 hour dining menu during your stay, and I will make sure to pass your compliments on to the rest of the staff. We hope to be of service to you again the next time you are visiting the Gilbert... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 10, 2015

Our house wasn't quite finished so I had to stay somewhere close by. We chose this hotel. It was great. Clean. Professional. Very reasonable in price. Everything you would want out of a hotel, especially given the situation we were in. Stay here.

Was this review helpful? Yes 1
Nesli K, Manager at Hyatt Place Phoenix/Gilbert, responded to this review

Cameron, I am so glad you enjoyed your stay with us while waiting for your house to be completed! I would like to thank you for your kind words, and we hope to be of service to you again in the future. More 

phoenix, az
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 11, 2015

Great friendly staff, respected our time - got us checked in quickly and checked out quickly -even with using a gift card. Breakfast was delicious. Room was clean and just what we expected. Located off freeway, close to mall, and Mesa Gateway Airport.

Was this review helpful? Yes 2
Nesli K, Manager at Hyatt Place Phoenix/Gilbert, responded to this review

Detroit Gal, Thank you for taking the time to write a review for our hotel! I am so glad you enjoyed your stay with us while visiting family, and I would like to thank you for your kind words on our staff, breakfast, and guest room. Your review will be celebrated with the entire team here at Hyatt Place Phoenix/Gilbert.... More 

Utah
Top Contributor
55 reviews 55 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 30, 2014

LOCATION Easy access to freeways, shopping and restaurants. Nothing very distinctive close-by but there are good chain restaurants (Cafe Rio, Smashburger, etc.). CHECK IN Very simple check-in process and friendly staff. Hyatt Gold Passport is a great, simple-to-use rewards program. ROOM My husband and I stayed in a King Suite and were very impressed with the layout of the room.... More 

Was this review helpful? Yes 1
Nesli K, Manager at Hyatt Place Phoenix/Gilbert, responded to this review

Dear PS80, Thank you so for your wonderful review! I am so glad you enjoyed the guest room and our complimentary hot skillet breakfast.. I also would like to thank you for being a loyal Gold Passport Guest with Hyatt! We hope to be of service to you again in the near future. More 

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