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Comfort Inn

Certificate of Excellence
2.5 of 5
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17105 E. Shea Blvd, Fountain Hills, AZ 85268
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Comfort Inn
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Ranked #3 of 5 Hotels in Fountain Hills
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 weeks ago
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84 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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1 review
5 of 5 stars Reviewed 2 weeks ago

The place was great! Clean! Good breakfast and wonderful staff!! Would recommend to anyone staying in area. Located in safe area with local food places close, with easy access in and out of area. Our visit was in mid June with 114 degree temps that made the hotel feel like a safe zone.

Was this review helpful? Yes
strivedi, General Manager at Comfort Inn, responded to this review

Dear Guest, We want to sincerely thank you for choosing our hotel for your stay in Fountain Hills over our competitors. We also want to thank you for taking the time to give us your kind reviews. You have said it all. If in the area, please do give us a chance to serve you again. Happy Fathers Day. Warm... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is one of the cleanest hotels I have ever stayed in. They have great attention to detail inside and out. Finally a whirlpool at a hotel that works and is the right temperature. Breakfast great. Room had refrig and microwave. Front desk people were very friendly and accommodating.

Was this review helpful? Yes
strivedi, General Manager at Comfort Inn, responded to this review

Dear Guest(s), We really appreciate first of you taking the time to give us your candid comments. It really helps to boost our efforts. Secondly, we want to sincerely thank you for choosing our hotel over our compitition for your stay. We take pride in our hotel and especially our complimentary breakfast bar . If you are in the area,... More 

Grass Valley, California
Level Contributor
110 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We usually stay at the Lexington when we are in Fountain Hills, but we were disappointed with them after staying there last November. Thought we'd try the Comfort Inn on this trip. The room was economically-priced. The common areas were meticulously cleaned each morning. The front desk staff members were helpful and efficient. The bed in our room was comfortable,... More 

Was this review helpful? Yes
strivedi, General Manager at Comfort Inn, responded to this review

Dear Guest, We want to sincerely thank you for choosing our all newly renovated hotel over our competition. WE appreciate your comments and will definitely share this with our team to further improve our services.Although our selection of amenities are approved by Choice Hotels, we will revert back to them your comments. Our goal is to satisfy our guests to... More 

El Cajon
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 26, 2015

Reservations were made online through Expedia for the room with the hot tub. Upon arrival the management would not recognize our advanced registration saying it couldn't be done that way. They wanted to charge us $60 more per night for that room. The management said it wasn't their concern or problem that we should take it up with Expedia. We... More 

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strivedi, General Manager at Comfort Inn, responded to this review

Dear Guest, As you know, your rerservation was made through a third party, EXpedai in this case. Upon arrival you mentioned that Expedia made you beleive that there is a hot tub in your room. The reservation came to us for a STANDARD room with King size bed. We informed you that if you wanted an upgrade, the difference in... More 

Denver
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed May 23, 2015

We had 4 rooms at this hotel for our son's wedding in Scottsdale. This is a clean, well managed hotel with a very friendly staff. They went out of their way to make us feel comfortable. They were very welcoming to our 6 grandchildren who were with us, and we spend a lot of fun time at the pool. This... More 

Was this review helpful? Yes
strivedi, General Manager at Comfort Inn, responded to this review

Dear Guest, We thank you for choosing our hotel for your lodging needs. i am glad you all had a grreat time. i also want to thank you for taking the time to give us your kind comments. Yes, our newly renovated hotel with above excdellent staff service and reasonalble rates has been liked by our guests. Our goal is... More 

1 review
5 of 5 stars Reviewed May 13, 2015

10 out of 10 staff and rooms could not have been better. The hotel is near Scottsdale and Fountain Hills has a beautiful down town. I stayed here twice this year and will back soon. If you like sunshine your at the right place.

Was this review helpful? Yes
strivedi, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for choosing our hotel for your stay. We appreciate you taking the time to give us your comments.If you are in the area, please do come back and visit us. Thanking you once again. Warm regards. Sincerely, Sam Trivedi-GM More 

Danbury, Connecticut
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 23, 2015

Nice people, clean rooms. Good price for what you get. Will say Hampton Inns do it better. Breakfast ok if you like white bread & sugary cereals. No whole grains, yogurt but there was fruit. TV signal poor; kept losing picture even though they did change the TV after we mentioned it...is a signal issue.

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strivedi, General Manager at Comfort Inn, responded to this review

Dear Guest, WE thank you for choosing our hotel for your overnight stay. We do apologize for the malfunction of TV signal/TV. As you know, we immediately came and replaced the TV for you. I am glad you liked our variety of breakfast. We do have three different kinds to cerels namely OAT meal, raisin bran and fruit loops. WE... More 

Grand Rapids, Michigan
Level Contributor
3 reviews
5 of 5 stars Reviewed April 11, 2015

The front desk folks we talked to (Sam, Patrick and Maria) were always super friendly. Choice's national computer system was slow when we arrived and they apologized profusely, actually caring that it took a while to check in. The hotel lobby is nice and clean, the grounds are kept up nicely, the complimentary breakfast area was always fresh, the pool... More 

Was this review helpful? Yes
strivedi, General Manager at Comfort Inn, responded to this review

Dear Guest, We want to thank you for your kind comments. We appreciate you choosing our hotel for your stay in Fountain Hills. We value your input . If you are in the area, please do give us a chance to serve you again. Warm regards. Sincerely, Sam Trivedi and team. More 

Steinbach, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 9, 2015

We had a confirmed discounted reservation from the Choice Hotel central reservation system. Upon arrival the paperwork for our room was at the front desk but our room had been given away to a higher paying guest. Upon speaking with the owner and GM Sam via telephone, he instructed his front desk manager against Choice Hotel policy to not help... More 

Was this review helpful? Yes
strivedi, General Manager at Comfort Inn, responded to this review

Dear Guest, Please note that your reservation was made under SED rate plan, that means it is under a special employee rate plan . We did had your reservation, however the credit card you used was being declined. When the hotel is sold out, the system takes an authorisation for one night of stay. But your credit card was declining... More 

Colorado Springs, Colorado
Level Contributor
184 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
5 of 5 stars Reviewed March 9, 2015 via mobile

My wife and I didn't arrive at the hotel until well after dark (we stopped to see Meteor Crater for a couple hours). I was quite worn out because we had driven more miles that day than usual. Patrick, the desk clerk, changed all that. I inquired about room upgrades and Patrick switched us to a suite with a whirlpool... More 

Was this review helpful? Yes
strivedi, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for letting us know of the clock issue. It was nice to hear from you at check out as well.We will try to change the supplier of this product. We do appreciate your kind comments about our service , staff and thank you for choosing this hotel for your stay. Warm regards. Sam Trivedi-GM More 

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