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Comfort Inn

2.5 of 5
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17105 E. Shea Blvd, Fountain Hills, AZ 85268
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Comfort Inn
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Ranked #3 of 5 Hotels in Fountain Hills
A recent review
3 of 5 stars reviewed 5 days ago
Ellen M Danbury, Connecticut
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78 reviews from our community

Traveler rating
    35
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    13
    5
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Danbury, Connecticut
Contributor
13 reviews 13 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Nice people, clean rooms. Good price for what you get. Will say Hampton Inns do it better. Breakfast ok if you like white bread & sugary cereals. No whole grains, yogurt but there was fruit. TV signal poor; kept losing picture even though they did change the TV after we mentioned it...is a signal issue.

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strivedi, General Manager at Comfort Inn, responded to this review

Dear Guest, WE thank you for choosing our hotel for your overnight stay. We do apologize for the malfunction of TV signal/TV. As you know, we immediately came and replaced the TV for you. I am glad you liked our variety of breakfast. We do have three different kinds to cerels namely OAT meal, raisin bran and fruit loops. WE... More 

Grand Rapids, Michigan
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

The front desk folks we talked to (Sam, Patrick and Maria) were always super friendly. Choice's national computer system was slow when we arrived and they apologized profusely, actually caring that it took a while to check in. The hotel lobby is nice and clean, the grounds are kept up nicely, the complimentary breakfast area was always fresh, the pool... More 

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strivedi, General Manager at Comfort Inn, responded to this review

Dear Guest, We want to thank you for your kind comments. We appreciate you choosing our hotel for your stay in Fountain Hills. We value your input . If you are in the area, please do give us a chance to serve you again. Warm regards. Sincerely, Sam Trivedi and team. More 

Steinbach, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We had a confirmed discounted reservation from the Choice Hotel central reservation system. Upon arrival the paperwork for our room was at the front desk but our room had been given away to a higher paying guest. Upon speaking with the owner and GM Sam via telephone, he instructed his front desk manager against Choice Hotel policy to not help... More 

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strivedi, General Manager at Comfort Inn, responded to this review

Dear Guest, Please note that your reservation was made under SED rate plan, that means it is under a special employee rate plan . We did had your reservation, however the credit card you used was being declined. When the hotel is sold out, the system takes an authorisation for one night of stay. But your credit card was declining... More 

Colorado Springs, Colorado
Top Contributor
183 reviews 183 reviews
40 hotel reviews
172 helpful votes 172 helpful votes
5 of 5 stars Reviewed March 9, 2015 via mobile

My wife and I didn't arrive at the hotel until well after dark (we stopped to see Meteor Crater for a couple hours). I was quite worn out because we had driven more miles that day than usual. Patrick, the desk clerk, changed all that. I inquired about room upgrades and Patrick switched us to a suite with a whirlpool... More 

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strivedi, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for letting us know of the clock issue. It was nice to hear from you at check out as well.We will try to change the supplier of this product. We do appreciate your kind comments about our service , staff and thank you for choosing this hotel for your stay. Warm regards. Sam Trivedi-GM More 

Vista
Top Contributor
82 reviews 82 reviews
28 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed March 6, 2015

This is a nicely located will run Comfort Inn. This property was a bit better than most comfort inns. The property is clean, easy off and on to the highway and to the town of Fountain Hills. The inn offers a decent breakfast but I would recommend that you visit one of the local restaurants situation around the "fountain" The... More 

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strivedi, General Manager at Comfort Inn, responded to this review

Dear Guest, We really want to thank you for taking the time to give your valuable feedback. We appreciate your comment(s) and thank you for choosing our hotel for your stay in Fountain Hills. If you are in the area, please do give us a chance to serve you again. Try one of our Jacuzzie Suites for more relaxation on... More 

Carmichael
Senior Contributor
41 reviews 41 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 4, 2015

This hotel is small...the pool is small....the rooms aren't that big...BUT LET ME TELL YOU THEY ARE BIG ON CUSTOMER SERVICE!! This hotel has been our stop for 10+ years of visiting family in Fountain Hills and we won't stay anywhere else. They have recently remodeled and the rooms are much nicer, but they were never that bad!! The staff... More 

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strivedi, General Manager at Comfort Inn, responded to this review

Dear Guest, I want to thank you for first choosing our hotel for your stay in Fountain Hills for the past ten years. This really means a lot to us. Your kind words and confidence/trust in us and our service, really brought tears in my eyes. Kindly give us a chance to serve you again if you are in our... More 

Morgan Hill, California
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 10, 2015

We just got home from our 6 night stay at Comfort Inn Fountain Valley. I can not say enough great things about this hotel. Our stay was honestly flawless from the time we checked in. The front desk staff is friendly & helpful. The hotel has been completely remodeled & it shows. Everything is spotless! They do a great job... More 

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strivedi, General Manager at Comfort Inn, responded to this review

Dear Guest, We want to thank you for choosing us and staying with us. We value your feed back and appreciate it as well. This keeps us going. If in the area, please do come back and visit us again. Thanking you for your business. Warm regards. More 

Fountain Hills, Arizona
Top Contributor
155 reviews 155 reviews
15 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed February 5, 2015

Our room was impeccably clean and fresh. The entire hotel was just renovated. The air conditioning was excellent. The owner Sam is extremely hospitable and accomodating. Denny's is next door and you can walk accross the street to Senor Taco or Redendos for great mexican food or Italian food/pizza (beer/margaritas available at Senor Taco and wine/beer available at Redendos). There... More 

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strivedi, General Manager at Comfort Inn, responded to this review

Dear Guest, WE really appreciate your comments. We want to also thank you for choosing us as your hotel of stay during your visit over our competitors. If during your stay, we can be of any help, please do not hesitate to call us. We are simply 0 on your phone from your rooms. Please do take care of your... More 

Flagstaff, Arizona
1 review
5 of 5 stars Reviewed January 27, 2015

Pleasantly delighted at our stay at this hotel. The front desk was very friendly & helpful. The room was spotless and very well decorated. This property is clean and totally up to date. The included hot breakfast was great and the staff kept the breakfast room sparkling clean. We would definitely stay at this hotel again. The beds are exceptionally... More 

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Guest_relations2k, Guest Relations Manager at Comfort Inn, responded to this review

We are very happy to know your stay was excellent!, We know you have many choice when traveling and we are happy you choose our hotel! We hope to be your only choice of hotel when traveling to our town :) Sincerely, Comfort Inn Fountain Hills Management. More 

Bozeman, Montana
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 9, 2015

I needed a hotel for a last minute visit to Mayo Clinic in Scottsdale and chose the Comfort Inn because of the good reviews and the fact that they had a free shuttle to Mayo Clinic and the Hospital. The hotel is very clean and the free breakfast is wonderful. I would definitely recommend this hotel - the staff is... More 

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Guest_relations2k, Guest Relations Manager at Comfort Inn, responded to this review

Dear Guest, Thank you so much for your kind words and choosing us as your hotel when you are in Fountain hills :). We are so happy to have gotten your candid review! and we could not be more proud.. Sincerely, Comfort Inn Fountain Hills More 

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