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Comfort Inn

Certificate of Excellence
2.5 of 5
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17105 E. Shea Blvd, Fountain Hills, AZ 85268
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Choice Privileges Points
Comfort Inn
Best prices for: 1 room 1 guest
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Ranked #3 of 5 Hotels in Fountain Hills
Certificate of Excellence
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80 reviews from our community

Traveler rating
    37
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    13
    5
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Denver
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had 4 rooms at this hotel for our son's wedding in Scottsdale. This is a clean, well managed hotel with a very friendly staff. They went out of their way to make us feel comfortable. They were very welcoming to our 6 grandchildren who were with us, and we spend a lot of fun time at the pool. This... More 

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1 review
5 of 5 stars Reviewed 1 week ago

10 out of 10 staff and rooms could not have been better. The hotel is near Scottsdale and Fountain Hills has a beautiful down town. I stayed here twice this year and will back soon. If you like sunshine your at the right place.

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strivedi, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for choosing our hotel for your stay. We appreciate you taking the time to give us your comments.If you are in the area, please do come back and visit us. Thanking you once again. Warm regards. Sincerely, Sam Trivedi-GM More 

Danbury, Connecticut
Contributor
13 reviews 13 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Nice people, clean rooms. Good price for what you get. Will say Hampton Inns do it better. Breakfast ok if you like white bread & sugary cereals. No whole grains, yogurt but there was fruit. TV signal poor; kept losing picture even though they did change the TV after we mentioned it...is a signal issue.

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strivedi, General Manager at Comfort Inn, responded to this review

Dear Guest, WE thank you for choosing our hotel for your overnight stay. We do apologize for the malfunction of TV signal/TV. As you know, we immediately came and replaced the TV for you. I am glad you liked our variety of breakfast. We do have three different kinds to cerels namely OAT meal, raisin bran and fruit loops. WE... More 

Grand Rapids, Michigan
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 11, 2015

The front desk folks we talked to (Sam, Patrick and Maria) were always super friendly. Choice's national computer system was slow when we arrived and they apologized profusely, actually caring that it took a while to check in. The hotel lobby is nice and clean, the grounds are kept up nicely, the complimentary breakfast area was always fresh, the pool... More 

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strivedi, General Manager at Comfort Inn, responded to this review

Dear Guest, We want to thank you for your kind comments. We appreciate you choosing our hotel for your stay in Fountain Hills. We value your input . If you are in the area, please do give us a chance to serve you again. Warm regards. Sincerely, Sam Trivedi and team. More 

Steinbach, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 9, 2015

We had a confirmed discounted reservation from the Choice Hotel central reservation system. Upon arrival the paperwork for our room was at the front desk but our room had been given away to a higher paying guest. Upon speaking with the owner and GM Sam via telephone, he instructed his front desk manager against Choice Hotel policy to not help... More 

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strivedi, General Manager at Comfort Inn, responded to this review

Dear Guest, Please note that your reservation was made under SED rate plan, that means it is under a special employee rate plan . We did had your reservation, however the credit card you used was being declined. When the hotel is sold out, the system takes an authorisation for one night of stay. But your credit card was declining... More 

Colorado Springs, Colorado
Top Contributor
183 reviews 183 reviews
40 hotel reviews
176 helpful votes 176 helpful votes
5 of 5 stars Reviewed March 9, 2015 via mobile

My wife and I didn't arrive at the hotel until well after dark (we stopped to see Meteor Crater for a couple hours). I was quite worn out because we had driven more miles that day than usual. Patrick, the desk clerk, changed all that. I inquired about room upgrades and Patrick switched us to a suite with a whirlpool... More 

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strivedi, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for letting us know of the clock issue. It was nice to hear from you at check out as well.We will try to change the supplier of this product. We do appreciate your kind comments about our service , staff and thank you for choosing this hotel for your stay. Warm regards. Sam Trivedi-GM More 

Vista
Top Contributor
88 reviews 88 reviews
30 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed March 6, 2015

This is a nicely located will run Comfort Inn. This property was a bit better than most comfort inns. The property is clean, easy off and on to the highway and to the town of Fountain Hills. The inn offers a decent breakfast but I would recommend that you visit one of the local restaurants situation around the "fountain" The... More 

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strivedi, General Manager at Comfort Inn, responded to this review

Dear Guest, We really want to thank you for taking the time to give your valuable feedback. We appreciate your comment(s) and thank you for choosing our hotel for your stay in Fountain Hills. If you are in the area, please do give us a chance to serve you again. Try one of our Jacuzzie Suites for more relaxation on... More 

Carmichael
Senior Contributor
41 reviews 41 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 4, 2015

This hotel is small...the pool is small....the rooms aren't that big...BUT LET ME TELL YOU THEY ARE BIG ON CUSTOMER SERVICE!! This hotel has been our stop for 10+ years of visiting family in Fountain Hills and we won't stay anywhere else. They have recently remodeled and the rooms are much nicer, but they were never that bad!! The staff... More 

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strivedi, General Manager at Comfort Inn, responded to this review

Dear Guest, I want to thank you for first choosing our hotel for your stay in Fountain Hills for the past ten years. This really means a lot to us. Your kind words and confidence/trust in us and our service, really brought tears in my eyes. Kindly give us a chance to serve you again if you are in our... More 

Morgan Hill, California
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 10, 2015

We just got home from our 6 night stay at Comfort Inn Fountain Valley. I can not say enough great things about this hotel. Our stay was honestly flawless from the time we checked in. The front desk staff is friendly & helpful. The hotel has been completely remodeled & it shows. Everything is spotless! They do a great job... More 

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strivedi, General Manager at Comfort Inn, responded to this review

Dear Guest, We want to thank you for choosing us and staying with us. We value your feed back and appreciate it as well. This keeps us going. If in the area, please do come back and visit us again. Thanking you for your business. Warm regards. More 

Fountain Hills, Arizona
Top Contributor
167 reviews 167 reviews
17 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed February 5, 2015

Our room was impeccably clean and fresh. The entire hotel was just renovated. The air conditioning was excellent. The owner Sam is extremely hospitable and accomodating. Denny's is next door and you can walk accross the street to Senor Taco or Redendos for great mexican food or Italian food/pizza (beer/margaritas available at Senor Taco and wine/beer available at Redendos). There... More 

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strivedi, General Manager at Comfort Inn, responded to this review

Dear Guest, WE really appreciate your comments. We want to also thank you for choosing us as your hotel of stay during your visit over our competitors. If during your stay, we can be of any help, please do not hesitate to call us. We are simply 0 on your phone from your rooms. Please do take care of your... More 

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