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Comfort Inn

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17105 E. Shea Blvd, Fountain Hills, AZ 85268
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Comfort Inn
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Ranked #3 of 5 Hotels in Fountain Hills
A recent review
5 of 5 stars reviewed 2 weeks ago
ArtColorado Colorado Springs, Colorado
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75 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Colorado Springs, Colorado
Top Contributor
176 reviews 176 reviews
40 hotel reviews
168 helpful votes 168 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My wife and I didn't arrive at the hotel until well after dark (we stopped to see Meteor Crater for a couple hours). I was quite worn out because we had driven more miles that day than usual. Patrick, the desk clerk, changed all that. I inquired about room upgrades and Patrick switched us to a suite with a whirlpool... More 

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strivedi, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for letting us know of the clock issue. It was nice to hear from you at check out as well.We will try to change the supplier of this product. We do appreciate your kind comments about our service , staff and thank you for choosing this hotel for your stay. Warm regards. Sam Trivedi-GM More 

Vista
Top Contributor
77 reviews 77 reviews
28 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a nicely located will run Comfort Inn. This property was a bit better than most comfort inns. The property is clean, easy off and on to the highway and to the town of Fountain Hills. The inn offers a decent breakfast but I would recommend that you visit one of the local restaurants situation around the "fountain" The... More 

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strivedi, General Manager at Comfort Inn, responded to this review

Dear Guest, We really want to thank you for taking the time to give your valuable feedback. We appreciate your comment(s) and thank you for choosing our hotel for your stay in Fountain Hills. If you are in the area, please do give us a chance to serve you again. Try one of our Jacuzzie Suites for more relaxation on... More 

Carmichael
Senior Contributor
41 reviews 41 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is small...the pool is small....the rooms aren't that big...BUT LET ME TELL YOU THEY ARE BIG ON CUSTOMER SERVICE!! This hotel has been our stop for 10+ years of visiting family in Fountain Hills and we won't stay anywhere else. They have recently remodeled and the rooms are much nicer, but they were never that bad!! The staff... More 

Was this review helpful? Yes
strivedi, General Manager at Comfort Inn, responded to this review

Dear Guest, I want to thank you for first choosing our hotel for your stay in Fountain Hills for the past ten years. This really means a lot to us. Your kind words and confidence/trust in us and our service, really brought tears in my eyes. Kindly give us a chance to serve you again if you are in our... More 

Morgan Hill, California
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 10, 2015

We just got home from our 6 night stay at Comfort Inn Fountain Valley. I can not say enough great things about this hotel. Our stay was honestly flawless from the time we checked in. The front desk staff is friendly & helpful. The hotel has been completely remodeled & it shows. Everything is spotless! They do a great job... More 

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strivedi, General Manager at Comfort Inn, responded to this review

Dear Guest, We want to thank you for choosing us and staying with us. We value your feed back and appreciate it as well. This keeps us going. If in the area, please do come back and visit us again. Thanking you for your business. Warm regards. More 

Fountain Hills, Arizona
Top Contributor
152 reviews 152 reviews
15 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed February 5, 2015

Our room was impeccably clean and fresh. The entire hotel was just renovated. The air conditioning was excellent. The owner Sam is extremely hospitable and accomodating. Denny's is next door and you can walk accross the street to Senor Taco or Redendos for great mexican food or Italian food/pizza (beer/margaritas available at Senor Taco and wine/beer available at Redendos). There... More 

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strivedi, General Manager at Comfort Inn, responded to this review

Dear Guest, WE really appreciate your comments. We want to also thank you for choosing us as your hotel of stay during your visit over our competitors. If during your stay, we can be of any help, please do not hesitate to call us. We are simply 0 on your phone from your rooms. Please do take care of your... More 

Flagstaff, Arizona
1 review
5 of 5 stars Reviewed January 27, 2015

Pleasantly delighted at our stay at this hotel. The front desk was very friendly & helpful. The room was spotless and very well decorated. This property is clean and totally up to date. The included hot breakfast was great and the staff kept the breakfast room sparkling clean. We would definitely stay at this hotel again. The beds are exceptionally... More 

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Guest_relations2k, Guest Relations Manager at Comfort Inn, responded to this review

We are very happy to know your stay was excellent!, We know you have many choice when traveling and we are happy you choose our hotel! We hope to be your only choice of hotel when traveling to our town :) Sincerely, Comfort Inn Fountain Hills Management. More 

Bozeman, Montana
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 9, 2015

I needed a hotel for a last minute visit to Mayo Clinic in Scottsdale and chose the Comfort Inn because of the good reviews and the fact that they had a free shuttle to Mayo Clinic and the Hospital. The hotel is very clean and the free breakfast is wonderful. I would definitely recommend this hotel - the staff is... More 

Was this review helpful? Yes
Guest_relations2k, Guest Relations Manager at Comfort Inn, responded to this review

Dear Guest, Thank you so much for your kind words and choosing us as your hotel when you are in Fountain hills :). We are so happy to have gotten your candid review! and we could not be more proud.. Sincerely, Comfort Inn Fountain Hills More 

Phoenix, Arizona
1 review
5 of 5 stars Reviewed January 9, 2015

We really enjoyed our stay at this hotel on New Years Eve. They just remodeled the rooms and everything was nice and very clean. The staff was friendly and always willing to help us. Breakfast and Wifi were included and they even had a free shuttle service to take us to the New Years Eve party and pick us up... More 

Was this review helpful? Yes
Guest_relations2k, Guest Relations Manager at Comfort Inn, responded to this review

We are very happy you stayed at our newly renovated Comfort Inn! Thank you so much for sharing your thoughts with us! we highly appreciate and value your time and our staff is very proud to know you enjoyed your stay and we hope to be your exclusive hotel of choice in Fountain HIlls, We hope you were able to... More 

Senior Contributor
30 reviews 30 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 26, 2014

So glad to say at a motel that has some color on the walls and does not look sterile like the rest of the pack. Everything is in top shape and so pleasant to stay in. They also did such a good job with the beds and the pillows which are so very comfortable. I will also mention the quiet... More 

Was this review helpful? Yes
Guest_relations2k, Guest Relations Manager at Comfort Inn, responded to this review

Dear Valued Guest, We are delighted to hear that you highly recommend our hotel. It gives our team great satisfaction to know that their hard work is paying off. Your review will help as encouragement to our team to keep providing great customer service. We will pass along your comment to our staff for providing exceptional service. Thank you for... More 

Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 29, 2014

Called two weeks ahead to secure a room at the Fountain Hills Comfort Inn. We were given a specific room rate. At check in they did not honor it. Mattress was hard. Sent email. No response from hotel.

Was this review helpful? Yes
Guest_relations2k, Guest Relations Manager at Comfort Inn, responded to this review

Dear Valued Guest, We would like to apologize for the confusion caused, However we would like to mention what has happened as well 1. Your reservation was for $72.99 plus tax 2. After your reservation was made you checked with a different comfort inn about 10-15 miles from our hotel which had a rate of $40 per night , Unfortunately... More 

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