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All 5 Fountain Hills hotels

Comfort Inn

2.5 of 5 Hotel   |   17105 E. Shea Blvd, Fountain Hills, AZ 85268
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Ranked #4 of 5 Hotels in Fountain Hills
A recent review
5 of 5 stars Reviewed October 16, 2014
Russ C Philadelphia, Pennsylvania
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66 reviews from our community

Traveler rating
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    12
    5
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Called two weeks ahead to secure a room at the Fountain Hills Comfort Inn. We were given a specific room rate. At check in they did not honor it. Mattress was hard. Sent email. No response from hotel.

Was this review helpful? Yes
Guest_relations2k, Guest Relations Manager at Comfort Inn, responded to this review

Dear Valued Guest, We would like to apologize for the confusion caused, However we would like to mention what has happened as well 1. Your reservation was for $72.99 plus tax 2. After your reservation was made you checked with a different comfort inn about 10-15 miles from our hotel which had a rate of $40 per night , Unfortunately... More 

Philadelphia, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 16, 2014

I needed a hotel last minute and chose the Comfort Inn because of the good reviews. The good reviews are not wrong as this hotel is terrific. I walked in with no reservation and was given a reasonable rate equal to the lowest rate available on trip advisor. The manager (Sam who I suspect might be the owner based on... More 

Was this review helpful? Yes 1
Guest_relations2k, Guest Relations Manager at Comfort Inn, responded to this review

We are very happy you stayed at our newly renovated Comfort Inn! Thank you so much for sharing your thoughts with us! we highly appreciate and value your time and our staff is very proud to know you enjoyed your stay and we hope to be your exclusive hotel of choice in Fountain HIlls, We hope you were able to... More 

Nevada City, California, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 13, 2014

Sam, the manager, greeted us with a cold beer upon arrival (nice touch, Sam). Newly renovated; still with a bit of newly remodeled smell until door opened for fresh air. Everything clean in good working order. Will stay here next time we visit Fountain Hills.

Was this review helpful? Yes 1
Guest_relations2k, Guest Relations Manager at Comfort Inn, responded to this review

Dear Value Guest, Thank you so much for your kinds words!, Yes this week our renovation to the "truly yours" program is complete and we are very happy you enjoyed the our brand new rooms and we are more then proud to get your candid review here. We hope to be your exclusive hotel whenever you are traveling to Fountain... More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 8, 2014

On Oct. 4, 2014 I had a reservation. When I called to make the reservation I had a extensive talk with the employee because I am disabled. We talked about a first floor room because I can't do stairs, a room away from the pool, about a comfortable padded chair, seat, back & arms, because I have to sleep in... More 

Was this review helpful? Yes 1
Guest_relations2k, Guest Relations Manager at Comfort Inn, responded to this review

Dear Valuable Guest, We highly apologize for the issue you faced with the room type you needed available on the First floor, We have certain rooms with the sofa and certain rooms with the chairs, also we would like to point out that our property is officially fully renovated and all of the rooms have the new "truly yours" renovation... More 

Happy Jack
Senior Contributor
36 reviews 36 reviews
28 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 21, 2014

This hotel is undergoing extensive remodeling, but that does not stop the staff from going above and beyond to make your stay comfortable. While we were registering, the Manager came and welcomed us, as well as the desk clerk. They explained that they are renovating the entire hotel and the next time we come, it will have a whole new... More 

Was this review helpful? Yes
Guest_relations2k, Guest Relations Manager at Comfort Inn, responded to this review

Thank you so much for your kind words!, We are very proud to have received your candid review and we are even more proud to be your hotel of choice when traveling to Fountain Hills, CA , We hope to see you as a regular guest and we would love to get your opinion once our full renovation is completed... More 

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 23, 2014

Very friendly staff; clean, comfortable hotel. Close to the Mayo Clinic -- convenient free shuttle. Staff go out of their way, since they realize a great deal of their customers are patients and/or family of patients who go to The Mayo Clinic. Sam, the owner, is especially friendly and will do whatever is possible to make your stay more enjoyable.... More 

Was this review helpful? Yes
Guest_relations2k, Guest Relations Manager at Comfort Inn, responded to this review

We are thrilled to get your 4 star candid review! , we are so happy to know that our property was the choice of your accommodation when traveling to Fountain Hills, AZ, We hope to see you again after our renovations are done and we would love to get your Candid review then as well! We are undergoing a full... More 

Phoenix, Arizona
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 22, 2014

I stayed here for one night to get out of town (short trip from Phoenix), and most people would likely have gone to the mountains to get out of the heat, but I had limited time for a getaway. I like the location and the staff. There is a very good breakfast with hot food. The location is good because... More 

Was this review helpful? Yes
Guest_relations2k, Guest Relations Manager at Comfort Inn, responded to this review

Dear Valued Guest We are thrilled to get your 4 star candid review! , we are so happy to know that our property was the choice of your accommodation when traveling to Fountain Hills, AZ We know you have many choices while making a booking and we are very thankful that you choice the Best western and we hope to... More 

Rochester, New York, United States
1 review
5 of 5 stars Reviewed July 3, 2014

We spent two nights at the Comfort Inn in Fountain Hills, Az. in June, 2014. The owner and staff were very friendly and accommodating. They allowed us to check in early and made sure we had everything we needed. A good breakfast was included in the price. The rooms were small but clean and comfortable. We would recommend this place... More 

Was this review helpful? Yes
Nayely E, Guest Relations Manager at Comfort Inn, responded to this review

Thank you so much for your kind words!, We are very proud to have received your candid review and we are even more proud to be your hotel of choice when traveling to Fountain Hills, CA , We hope to see you as a regular guest and we would love to get your opinion once our full renovation is completed... More 

Indianapolis, Indiana
1 review
5 of 5 stars Reviewed June 16, 2014

The staff here is very friendly. I've had two mildly odd requests and was promptly given the paper clips and power strip I asked for. They were more than happy to have helped. It's refreshing to visit a hotel that is committed to their guests comfort. Great location as well with many food options within walking distance. The remodeled room... More 

Was this review helpful? Yes
Nayely E, Guest Relations Manager at Comfort Inn, responded to this review

Thank you so much for your kind words! We hope to see you once our renovations are completed and we would love to get your candid review and opinions on our renovations ! we are so happy to be your hotel of choice when in the fountain hills area :) Sincerely Management More 

Chennai (Madras), India
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 29, 2014

My only place to stay when going to the greater Phoenix Scottsdale, AZ area. Great breakfast, personal staff and clean rooms. All at a great price. And good strong coffee. Dennys right next door also. they are located close to fort mcdowell also , would recommend

Was this review helpful? Yes 1
Nayely E, Guest Relations Manager at Comfort Inn, responded to this review

Thank you so much for your kind words and for taking the time to leave your candid review!. We hope to see you as a regular guest at our hotel and are honored to get your seal of satisfaction at our property here in fountain hills. We hope you were able to enjoy our free services such as Wifi, Free... More 

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Additional Information about Comfort Inn

Address: 17105 E. Shea Blvd, Fountain Hills, AZ 85268
Phone Number:
Location: United States > Arizona > Central Arizona > Fountain Hills
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 48
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Also Known As:
Comfort Inn Fountain Hills
Fountain Hills Comfort Inn

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