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Comfort Inn

Certificate of Excellence
2.5 of 5
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17105 E. Shea Blvd, Fountain Hills, AZ 85268
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1 room 1 adult
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Comfort Inn
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90 Reviews from our TripAdvisor Community

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Toronto, Canada
Level Contributor
184 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

(Last year I stayed 118 days in choicehotels.) Picked this Comfort Inn for a 4 day vacation stay based on the Tripadvisor reviews. Good choice. I have no complaints whatsoever, everything was great. The hotel and grounds are very well maintained. Breakfast is the usual continental style and they never ran out of anything. Room was always cleaned properly. We... More 

Helpful?
Thank raggarbil
strivedi, General Manager at Comfort Inn, responded to this review

Dear Guest, First off, I want to thank you for your loyalty to Choice Hotels. Secondly, we are so glad you choose us for your stay in Fountain Hills and are so delighted to know that you enjoyed it all the way. Your comments menas a lot to us and it motivates our entire staff.Thank you. If you are in... More 

Claremont, New Hampshire
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 31, 2015

We arrived late at night and were helped right away. The room was clean, refreshing and was very comfortable. Breakfast was fresh and convenient. All of the staff I encountered were very nice from the front desk to the housekeepers.

Helpful?
Thank cheri558
strivedi, General Manager at Comfort Inn, responded to this review

Dear Guest, First off, I want to thank you for choosing our hotel for your stay over our compititors.Secondly, we are so glad you enjoyed your stay with us and thank you for taking the time to give us your candid comments. If you are in the area, please do stay with us again and again. Wishing you a very... More 

Santa Fe, New Mexico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed December 21, 2015

If it were not for the missing pillow, I'd give this Comfort Inn 5 stars. Room was clean, beautifully appointed, modern, new and breakfast amenities were nice even though I bring my own gluten free oatmeal. Regarding the pillow, I always travel with my extra soft, squishy down feather pillow because even hotels with different options of pillows never are... More 

Helpful?
Thank ddurham
strivedi, General Manager at Comfort Inn, responded to this review

Dear Guest, First of all, I wold like to apologize for any inconvinience this may have caused you. We do have a "bag it and tag it" policy for all lost and found/left over items by our guests. In your case , however, we did not find your pillow. AS you said, both of our front desk staff looked all... More 

Phoenix, Arizona
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed November 2, 2015

Sam ( the owner) and his staff genuinely interested in making your stay the best it can be. They are friendly and courteous. The hotel grounds & rooms are freshly renovated and clean. On my recent visit for an ultra marathon race in the desert, Sam opened the breakfast room 3 hours early to accommodate the guests who were running.... More 

Helpful?
Thank Alamobecky
strivedi, General Manager at Comfort Inn, responded to this review

Dear Guest, WE want to firs t of all thank you for choosing us during your visit for the marathon. WE also want to thank you for your kind recognistion of our efforts. That was the least that any one could do. You folks were to run 100 hours/100 miles, come on!! YOu cant do that with empty stomach--Hah Sincerely,... More 

Happy Jack
Level Contributor
52 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed August 28, 2015

We have stayed at this hotel many times, since it is close to the Mayo Clinic, where we have many appointments and last year they were in a renovation project...well...they have totally renovated this hotel and it as lovely as ever! The management is always so friendly and were happy to hear we liked their updated hotel.

Helpful?
Thank Raymond W
strivedi, General Manager at Comfort Inn, responded to this review

Dear guest, We want to first of thank you for taking the time to give us your feedback and staying with us. We are glad that you like our prototype design renovations of TRULY YOURS along with so many other guests. The color scheme and FF&E deasign are spesifically choseen and approved ny CHOICE HOTELS. We are proud to be... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 19, 2015 via mobile

The place was great! Clean! Good breakfast and wonderful staff!! Would recommend to anyone staying in area. Located in safe area with local food places close, with easy access in and out of area. Our visit was in mid June with 114 degree temps that made the hotel feel like a safe zone.

Helpful?
1 Thank hhhp1000
strivedi, General Manager at Comfort Inn, responded to this review

Dear Guest, We want to sincerely thank you for choosing our hotel for your stay in Fountain Hills over our competitors. We also want to thank you for taking the time to give us your kind reviews. You have said it all. If in the area, please do give us a chance to serve you again. Happy Fathers Day. Warm... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 17, 2015

This is one of the cleanest hotels I have ever stayed in. They have great attention to detail inside and out. Finally a whirlpool at a hotel that works and is the right temperature. Breakfast great. Room had refrig and microwave. Front desk people were very friendly and accommodating.

Helpful?
Thank Russell W
strivedi, General Manager at Comfort Inn, responded to this review

Dear Guest(s), We really appreciate first of you taking the time to give us your candid comments. It really helps to boost our efforts. Secondly, we want to sincerely thank you for choosing our hotel over our compitition for your stay. We take pride in our hotel and especially our complimentary breakfast bar . If you are in the area,... More 

Grass Valley, California
Level Contributor
180 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed June 12, 2015

We usually stay at the Lexington when we are in Fountain Hills, but we were disappointed with them after staying there last November. Thought we'd try the Comfort Inn on this trip. The room was economically-priced. The common areas were meticulously cleaned each morning. The front desk staff members were helpful and efficient. The bed in our room was comfortable,... More 

Helpful?
Thank RJ748
strivedi, General Manager at Comfort Inn, responded to this review

Dear Guest, We want to sincerely thank you for choosing our all newly renovated hotel over our competition. WE appreciate your comments and will definitely share this with our team to further improve our services.Although our selection of amenities are approved by Choice Hotels, we will revert back to them your comments. Our goal is to satisfy our guests to... More 

El Cajon
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 26, 2015 via mobile

Reservations were made online through Expedia for the room with the hot tub. Upon arrival the management would not recognize our advanced registration saying it couldn't be done that way. They wanted to charge us $60 more per night for that room. The management said it wasn't their concern or problem that we should take it up with Expedia. We... More 

Helpful?
1 Thank Don S
strivedi, General Manager at Comfort Inn, responded to this review

Dear Guest, As you know, your rerservation was made through a third party, EXpedai in this case. Upon arrival you mentioned that Expedia made you beleive that there is a hot tub in your room. The reservation came to us for a STANDARD room with King size bed. We informed you that if you wanted an upgrade, the difference in... More 

Denver
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed May 23, 2015

We had 4 rooms at this hotel for our son's wedding in Scottsdale. This is a clean, well managed hotel with a very friendly staff. They went out of their way to make us feel comfortable. They were very welcoming to our 6 grandchildren who were with us, and we spend a lot of fun time at the pool. This... More 

Helpful?
Thank JKNDenver
strivedi, General Manager at Comfort Inn, responded to this review

Dear Guest, We thank you for choosing our hotel for your lodging needs. i am glad you all had a grreat time. i also want to thank you for taking the time to give us your kind comments. Yes, our newly renovated hotel with above excdellent staff service and reasonalble rates has been liked by our guests. Our goal is... More 

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