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Inn at Eagle Mountain

Certificate of Excellence
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9800 N Summerhill Blvd, Fountain Hills, AZ 85268
Best prices for: 1 room 1 guest
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Inn at Eagle Mountain
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Inn at Eagle Mountain
Inn at Eagle Mountain
Inn at Eagle Mountain
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224 reviews from our community

Traveler rating
    117
    70
    24
    7
    6
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30
120
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14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Phoenix, Arizona
Contributor
20 reviews 20 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

WOW where can we start. My wife and I visited this fine resort for a weekend get away. Very beautiful views from our private patio overlooking Scottsdale and the Santan area. We enjoyed a game of golf and we each had a massage. Jerry is a very nice man and has obviously been to the school of "how to treat... More 

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Las Vegas
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

There is good, bad and ugly of this property. Let's start positive. The views of the property are spectacular. After you climb 20+ stairs, you have an amazing balcony that views the valley and golf course. The room was very clean, spacious room with a fireplace and the staff was pleasant plus quick to respond. That leads me to the... More 

Was this review helpful? Yes 1
Mesa, Arizona
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I am very disappointed with how we were treated. One of the worst customer service experiences I have encountered in a long time. My boyfriend and I decided to do a staycation and were pleased when they had a room available. I have stayed here before several years ago and enjoyed my stay. Also, with it being only 30 minutes... More 

Was this review helpful? Yes 2
Eagle_Mountain, General Manager at Inn at Eagle Mountain, responded to this review

Dear Guest, First, I would like to thank you for taking the time to bring this matter to my attention. I was very disappointed to read of your experience as you attempted to check in to our hotel. While an apology will regrettably not alter the outcome of your experience, I do wish to extend my sincerest apology for our... More 

Anna, TX
Top Contributor
128 reviews 128 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The lady who checked us in was very friendly and helpful. Our room was comfortable and very quiet. The bathroom was nicely appointed. The hotel is a great value. We enjoyed our overnight stay very much.

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Indianapolis, IN USA
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The fireplace did not work upon arrival. The front desk assured us that maintenance would resolve the issue next day but wasn't fixed nor was there a note explaining why it couldn't be corrected. Also, the door key wouldn't work after many attempts on our 2nd night. We exchanged it at the front desk but still didn't work. Finally after... More 

Was this review helpful? Yes 1
Eagle_Mountain, Guest Relations Manager at Inn at Eagle Mountain, responded to this review

Dear Guest, We regret and apologize that your stay at the Inn at Eagle Mountain did not meet your every expectation. You should not have had issues with the fireplace and the keys. We take great pride in making our tranquil mountainside Inn a special and unique experience for all our guests each and every time they choose to stay... More 

Sedona, Arizona
Top Contributor
125 reviews 125 reviews
36 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Inn is more like a condo complex than a hotel. Our room was large, two queen beds, microwave, fridge, fireplace. Terrific bathroom with large shower stall, and a very large tub with jets. The room is nicely decorated and clean. Will most definitely say here again. It is a bargain!

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 10, 2015

My family had a wonderful stay at the Inn. We had reserved 2 rooms, one with 2 queen beds and one Luxury King suite. The day we checked in we were not able to get the luxury suite, but they offered to move us into one when it became available. We were happy with the rooms they gave us, but... More 

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Kissimmee, Florida
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 10, 2015

I had appointments at Mayo and picked the Inn at Eagle Mountain for it's proximity. Worked out well. 2 miles away. The Inn offers a spacious room with king bed, flat screen TV, fireplace, desk, chair, couch, microwave, and mini-fridge. Jetted tub with separate shower. View of the desert and adjoining golf course. Only on site restaurant is the Club... More 

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Phoenix, Arizona
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 18, 2015

Stayed February 12th, a couple of days before Valentine's Day. My wife and I booked our get-a-way out of town room and ended up with no view (except a bush) on the first floor facing the parking lot. Way to go! Very impressive! I was told by the man at the front desk they were full and we could not... More 

Was this review helpful? Yes 3
Eagle_Mountain, Guest Relations Manager at Inn at Eagle Mountain, responded to this review

First, I would like to take this opportunity to apologize for any inconvenience during your stay. I spoke with the Front Desk Staff and reiterated that customer service is our #1 priority, and while busy weeks can be a bit overwhelming, addressing our guest concerns is important. As for the view room changes are not always available, but the layout... More 

Top Contributor
55 reviews 55 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 7, 2015 via mobile

We stayed for nights in late January. Very quiet during the day. We had the pool and hot tub to ourselves on the two days we used them. Staff meet all of our needs and were friendly. About twenty minutes from Scottsdale and much of the action. Gorgeous views of mountains. Golfcourse adjacent that overs a great breakfast.

Was this review helpful? Yes 1
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