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All 2 Florence hotels

Holiday Inn Express Hotel & Suites

2.5 of 5 Hotel   |   240 West Highway 287, Florence, AZ 85232
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90%
Ranked #1 of 2 hotels in Florence
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 weeks ago
Leo S New York City, New York
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140 people have reviewed this hotel

Traveler rating
    100
    27
    8
    1
    4
See reviews for
41
28
5
40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
New York City, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was very pleasantly surprised by the quality of service from the moment I registered to check-out three days later. The staff sought to make me feel comfortable and they were readily available to answer any questions or offer suggestions, (e.g. provide directions, Mass schedules, restaurants etc.). The free and very generous breakfast in the cafe each morning was quite... More

Was this review helpful? Yes 1
Benson, Arizona
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 10, 2014

Room was clean and comfortable. Good breakfast. Not impressed with front desk employee, she could use some customer service training. As I was standing in line waiting I felt she was a little impatient with customer in front of me. We happened to be in town for a rodeo for my kids. We stayed Friday night and enjoyed the room.... More

Was this review helpful? Yes 2
Damon A, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

I woul like to begin by simply saying tha I am truly sorry. As the General manager of ths hotel I strive to continually empower an ensure that our team understands that regardless of whatever we might have going on in our hotel, we must always remember that we need to look at our hotel as we are guests in... More

Royston, United Kingdom
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed February 25, 2014

We stayed here on 2 separate occasions. Both times the front desk staff were excellent, rooms are large well appointed free Wi-Fi good. However it is let down by the mediocre breakfast we had both mornings we stayed, on both mornings the staff were busy (not the same staff) the first morning the milk was sour ! The second the... More

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Damon A, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so very much for taking the time to offer us your very fair and respected review regarding your recent stay with us. I am pleased to know that our team was able to succeed for you and I am sure sorry to hear that your experience in our breakfast was not as positive. I am using your review... More

Rapid City, South Dakota
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 15, 2014

When I arrived, I was surprised to see all the cars and activity - a wedding party was there! I had hoped to be alone in an out-of-the-way place during slow season. But they could not give me a Platinum Elite upgraded room because they were not available. However, Kandi Vicars, Front Desk Manager, and the rest of the check-in... More

Was this review helpful? Yes
Damon A, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so very much for taking the time to offer our hotel such a kind review. I will be sure to alert the management team and share with everybody within our organization the great praise you have offered to Kandi during your recent stay with us. We are very pleased to have made Kandi a member of our team... More

Shellbrook, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 10, 2014

We stayed at the Holiday Inn Express in Florence Az on Jan 15 2014. From the time we walked in asking for 2 rooms for the night until we checked out the next day was a wonderful experience. The check-in was quick, efficient and beyond friendly. It's a new hotel so you would expect clean, and up to date but... More

Was this review helpful? Yes 1
Damon A, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you, thank you, thank you for taking the time to offer our hotel such a wonderful review. We are so pleased you enjoyed your experience, while our guest in Florence. With the exception of the dryer not wanting to coorperate I can see that the team here did succeed in making you feel comfortable and for that I am... More

Savannah, Georgia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 3, 2014

As usual the room was always clean; if you need anything extra the staff is always around to meet your needs, even at 3am in the morning; while there the internet was being moved to another location in the lobby and the "wonderful" person at the desk was so kind to let me use the hotel computer. You just can't... More

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Damon A, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so very much for taking the time to share such a complimentary review of our hotel on Trip Advisor. We are extremely humbled and thankful that you would think so highly of our hotel. The team here at the Holiday Inn Express and Suites look forward to having you back again and hope you don't stay away too... More

Lago Vista, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 26, 2014

I have been traveling for 30+ years and this Hotel beats any other place I've stayed. The rooms are always clean and the staff will bend over backwards to accommodate your every request. I recently just checked out and asked if I could leave a few things behind because I would only be gone for a week.....NO PROBLEM! Their goal... More

Was this review helpful? Yes
Damon A, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much! I cannot tell you how proud of this team I am to hear that their efforts were able to bring about such a great experience for you, our guest. It is our goal as well as our brands goal to be a hotel that guests love. We hope to have you back again soon and again... More

Daytona Beach, Florida
1 review
5 of 5 stars Reviewed January 25, 2014

This hotel is one of the better ones I've stayed at in the last several years. The room was clean and comfortable, the entire staff was very friendly and accommodating. The breakfast was very good, also!

Was this review helpful? Yes
Damon A, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

On behalf of the entire team here in Florence, Thank you! We are so happy that you enjoyed your experience while our guest and we look forward to having you back with us again. Thank you! More

Austin, Texas
Contributor
12 reviews 12 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 10, 2014

We stayed here for a wedding at the winery. The staff was very helpful and friendly. Everything was clean and very modern considering the location. The room was very clean and smelled nice. Breakfast was above average compared to other free breakfasts. There is an nice patio out back that would be a wonderful happy hour spot. Would stay here... More

Was this review helpful? Yes
Damon A, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for your great review of our hotel. We are so glad that you were able to take advantage of so many of our great aspects that we have to offer. We do hope you will come back and visit us again soon. Perhaps we might arrange a tour for you of some of our great history and cultural... More

Selden, New York
Top Contributor
86 reviews 86 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 3, 2014

If you had a 10 Star rating this hotel would deserve it. The manager, Desiree, started at the front desk. We first came to this hotel when she was the front desk clerk and we didn't know her. We have been stopping ever since. She made us feel as though we were the most important people in the hotel. We... More

Was this review helpful? Yes
Damon A, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so very much for taking the time to offer us your so very kind review of our hotel and our star team leader, Desiree. I will be sure that Desiree is aware that she is becoming famous online here. We are very proud to have an employee as committed to making each and every one of our guest's... More

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Additional Information about Holiday Inn Express Hotel & Suites

Also Known As:
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hotel
Holiday Inn Express Hotel Florence
Florence Holiday Inn
Address: 240 West Highway 287, Florence, AZ 85232
Phone Number:
Location: United States > Arizona > Central Arizona > Florence
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Florence
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Official Description (provided by the hotel):
Welcome to Our New Holiday Inn Express Hotel & Suites in Florence, AZ Those lodging in Florence, Arizona at the Holiday Inn Express Hotel & Suites can enjoy a comfortable stay at our hotel, conveniently located near the cities of Coolidge and Superior and the town of Queen Creek.Leisure travelers can relax at our Florence, Arizona hotel. Situated just eight miles from the Coolidge Airport, which is regularly used for military training, and seven miles from St. Anthony Monastery, the largest Greek monastery in the county, our Florence hotel provides easy access to several sites and activities. Other attractions include the Superstition Golf Course, site of the LPGA Safeway Classic golf tourney, and the Renaissance Festival.Conveniently located near major employers like GEO Group, Pulte Homes, Anthem Homes, the Correction Corporation of America and the Department of Homeland Security, our Coolidge, AZ hotel near the town of Queen Creek is perfect for business travelers needing to attend local meetings. Florence is the seat of Pinal County, another major city employer, and houses Arizona's oldest and largest State Prison. During your stay at our hotel in Florence, AZ, be sure to enjoy all of our choice amenities, which include an outdoor pool, a Business Center, Fitness Center and hotel-wide, high-speed Internet access. Check out our great Florence, AZ hotel deals and stay in one of our fabulous suites. ... more   less 
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