So, we've driven hours from Phoenix through the hot dusty desert. Finally, we arrive in Douglas looking forward to down time in "beautiful, historic" Gadsden hotel. Sure, the lobby is ornate old western - one might expect the ghost of May West to drift down the central staircase. That's the first two minutes. It's all down hill after we check... more

Other reviewers have commented adversely on cleanliness and upkeep. Our room was clean, quiet and adequate but rather shabby, but in fact better than we had expected from some other reviews. Dinner and breakfast in the atmospheric restaurant and coffee shop were good and reasonable value although the kitchen operation perhaps needs to be a bit smarter. The lobby and... more

What a fantastic experience. Stepping into that lobby was like stepping back a century in time. The grandeur was awesome beyond our expectations. Our kingsize room was sparce but comfortable. The bed was firm but the large pillows were perfect. The staff was young, well groomed, professional and courteous. We ate dinner in the dining room and breakfast in the... more

I use the Arizona State Goverment rates. This hotel only offers a full size bed in the smallest room posible. That would have been ok except the room was very dirty. The lavatory in the bathroom was hanging on the wall by one corner, the cold water faucet was not secured to the lavatory so when you tried to turn... more

YES... it is old... YES it needs work... YES the furniture needs to be updated.... if you are looking for new this isn't the place. We stayed at the Gadsden... on a spur of the moment travel weekend. We walked in and the girl at the front desk was really nice...She gave us rates and before we even thought about... more

I recently returned from a one night stay at the Gadsden Hotel. The reviewers are mainly correct: the hotel IS old, and does need some rehabilitation. But I enjoyed my stay there nonetheless. If nothing else, the hotel has a lot of character. The lobby is grandiose; the manually-operated elevator is a classic; the restaurant serves very decent reasonably-priced food.... more

We were in Douglas for our grandaughters wedding and selected the Gadsen because it was historic . After reading the reviews online we looked at the room before we checked in. Yes it was old and little worn but had charm. It was very clean and really comfortable. It even had a fridge and a little microwave. the swamp cooler... more

I have been staying at the Gadsden Hotel on and off for the last 15 years and have never had a bad experience. I have always felt comfortable and right at home--even traveling alone. So what if you have to park in the back and carry your bags a few feet to the lobby. This isn't a snobby Scottsdale resort... more

When you open the door and you see rose and pink shag carpet you should get a clue as to what is in store. This is such a sad situation as the hotel itself is beautiful but it is not maintained. We checked in and tried to put up with it only to leave and move on to another town. more