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All 7 Cottonwood hotels

Quality Inn - Cottonwood

2.5 of 5 Hotel   |   301 West State Route 89-A, Across from Hospital, Cottonwood, AZ 86326
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Quality Inn - Cottonwood
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Ranked #6 of 7 Hotels in Cottonwood
A recent review
5 of 5 stars Reviewed June 17, 2014
pitterpat000 Gainesville, Georgia
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93 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Quality Inn - Cottonwood
See the most recent reviews
Gainesville, Georgia
Top Contributor
113 reviews 113 reviews
18 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed June 17, 2014

I wasn't expecting a lot after reading the reviews here, but I'm not a picky person and needed a place to stay in Cottonwood. I got more than anticipated. The room is older (so BIGGER!), but looks like it has been updated recently. There was an empty space where it looked like there should be furniture, but I really didn't... More

Was this review helpful? Yes
Candy1000, Guest Relations Manager at Quality Inn - Cottonwood, responded to this review

Thank you for taking the time to give us such a great review. Yes, we are under renovations. New furniture to be here by November! It is so exciting. Cannot wait. Please come again and experience the "new" us! More

Boulder, Colorado
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed June 5, 2014

This is our fourth stay here and I can't praise the Inn and the staff enough. Our every need was met...extra towels....superb cleaning staff....warm pool (spa closed due to a leak) ....delicious complimentary breakfast.....and flat screen TVs now replace the old clunkers as part of their extensive remodeling work. The fact that they've planted rose bushes in front did not... More

Was this review helpful? Yes
Candy1000, Guest Relations Manager at Quality Inn - Cottonwood, responded to this review

Thank you for taking the time to write a review. You are so welcome to return! See you next time. More

Mesa, Arizona
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 26, 2014

Quality Inn needs to update their website! We booked our rooms because we thought we would be able to swim & go to the restaurant afterwards. pool was filthy,restaurant had been closed for several weeks customer service ******! We were w/friends and family and suggested a different hotel. For the price we should have just stayed in Jerome! We will... More

Was this review helpful? Yes
Candy1000, Guest Relations Manager at Quality Inn - Cottonwood, responded to this review

I am always leery of answering complaints that 1) do not give their name, 2) do not give the date of stay, and, 3) that I have no record of a complaint on file. But, I will make the exception. Pool is open, it is an outdoor pool fenced in and is serviced daily (pools serviced more than once a... More

Crestview Hills, Kentucky, United States
Contributor
16 reviews 16 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 17, 2014

We stayed here for two nights. The accommodations were adequate and quiet. Sedona was our first choice when looking for a hotel, but the town was crowded with "tourists" seemingly entranced with all the glitzy shops and many of the hotels seemed pricey for what the offered. The Quality Inn served our purposes well, especially since it was convenient to... More

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Candy1000, Public Relations Manager at Quality Inn - Cottonwood, responded to this review

Thank you for your review. Just let us know if something does seem right & we will fix it! More

Whitehorse, Canada
Top Contributor
155 reviews 155 reviews
27 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed May 2, 2014

I stayed here for one night as the hotel was half the price any hotel in Sedona. It was only a 15 min drive from Sedona and considering I was going to Jerome the next day, it was on the way. It is a Quality Inn so typical bed, bathroom and amenities. Breakfast was included but ended at 9am so... More

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Candy1000, Public Relations Manager at Quality Inn - Cottonwood, responded to this review

Thank you for taking the time to let us know your thoughts. We appreciate it. More

Glendale, Arizona
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 11, 2014

This was our first overnight stay in Cottonwood having simply passed through in the past. It turned out to be a good choice due to being conveniently located nearby Dead Horse Ranch State Park as well as the downtown historic district. The staff was friendly and courteous. The morning clerk was knowledgeable and helpfu in finding both of those locations,... More

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Candy1000, Public Relations Manager at Quality Inn - Cottonwood, responded to this review

Thank you for taking the time to post a comment. Quality Inn staff appreciates it. Please come again. More

California Mountains
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed April 9, 2014

This was our first stop on the way to Florida. We visited a friend in Sedona and stopped in Jerome. Don't expect a lot of "Quality" here. The room we had was very outdated: the furniture, carpet, paint, etc. was pretty shabby. Our sheets very worn. Let's start with the bathroom...VERY cramped and the exhaust fan didn't work, no window... More

Was this review helpful? Yes
Candy1000, Guest Relations Manager at Quality Inn - Cottonwood, responded to this review

We are under renovations, as budget allows. Take note: not everyone has recovered from the economy todate. Comments are welcome; and, we do take care of imperfections. All properties in this area are 30 years old or older and we do tell people that when staying with us. Sedona has newer properties at twice the rate. Therefore, we are a... More

Phoenix, Arizona
1 review
2 of 5 stars Reviewed February 23, 2014

Stayed a Friday and Saturday night. Rooms are more expensive than they should be. No regular size pillows on bed, small square pillows you would find on a couch. Not enough plugins for phones/electronic devices. Almost like easter egg hunt for plugins.

Was this review helpful? Yes
Concerned2006, Guest Relations Manager at Quality Inn - Cottonwood, responded to this review

Thank you for your review. Recommend travelers remember the age of the hotel they choose. All Cottonwood hotels are 30+ years, no one has an elevator, interior walkways, etc. This was built in the 80s before most people owned a laptop and cellphones were not heard of. But there are ample plugs available (by lamp, bed, TV and refrigerators; also,... More

Marshfield, Wisconsin
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 17, 2014

We stayed a Friday night, four adults, two queen beds. There were only three "hot cups" and no water cups. The "tube" TV had "snow flurries" on all channels. There looked as if there had been a long "desk", now an open area, so luggage had to be put on the floor. The breakfast was not quite what I expected,... More

Was this review helpful? Yes 2
Concerned2006, Guest Relations Manager at Quality Inn - Cottonwood, responded to this review

Thank you for your review. Just dial O if the maids forgot something. Sometimes on sellout weekends they are really busy and miss a few things. Thanks for staying. More

San Diego, CA
Top Contributor
62 reviews 62 reviews
29 hotel reviews
211 helpful votes 211 helpful votes
2 of 5 stars Reviewed February 14, 2014

We were just passing through (visiting Jerome and such). It was getting late and there didn’t seem to be much to choose from in Cottonwood. I was very hesitant about staying here from the look of the exterior and the “Quality Inn” name (not usually very good quality from our experience) but the interior did look clean although the furnishings... More

Was this review helpful? Yes 6
Candy1000, Guest Relations Manager at Quality Inn - Cottonwood, responded to this review

Thank you for your review. We are renovating as this is typed room by room as the budget allows for. More

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Additional Information about Quality Inn - Cottonwood

Address: 301 West State Route 89-A, Across from Hospital, Cottonwood, AZ 86326
Phone Number:
Location: United States > Arizona > Cottonwood
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Quality Inn - Cottonwood 2.5*
Number of rooms: 51
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Also Known As:
Cottonwood Quality Inn

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