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All 7 Cottonwood hotels

Quality Inn - Cottonwood

2.5 of 5 Hotel   |   301 West State Route 89-A, Across from Hospital, Cottonwood, AZ 86326
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51%
Ranked #6 of 7 hotels in Cottonwood
A recent review
3 of 5 stars reviewed 2 weeks ago
Softballmom023 Upland, California
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88 people have reviewed this hotel

Traveler rating
    25
    17
    20
    12
    14
See reviews for
30
32
7
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Upland, California
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago

The front desk day clerk was extremely nice and helped out entire team with reservation! We chose this hotel because of her helpfulness and kindness. The night clerk extremely rude and acted as though it was my fault that my room keys no longer worked. Then the night clerk laughed at me and placed his hand out for the keys... More

Was this review helpful? Yes
Candy1000, Guest Relations Manager at Quality Inn - Cottonwood, responded to this review

Thank you for taking the time to give your review. I apologize for the front desk agent's actions and will take corrective action on this. Your group was great! Please come again. More

Lake Havasu City, Arizona
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed July 17, 2014

Nothing super fancy but than I didn't want that. It is a very comfortable, clean place, very quite and with an OK price. They offered a very, Great breakfast! Cottonwood is within a 50 mile circular drive that will take you through, 4 state parks, 3 national monumental areas and of course the Red Rocks of Sedona. We made the... More

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Candy1000, Guest Relations Manager at Quality Inn - Cottonwood, responded to this review

I would like to personally thank you for taking the time to give the hotel a nice review. It is refreshing to know that. We will look forward to seeing you again. Let us know if we can help you with your next stay. More

Mesa, Arizona
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 16, 2014

When I checked in the lobby looked great. I got I had some problems with making a reservation and that was taken care of well. I was surprised at how plain the room looked after seeing the lobby - first time I had ever seen blankets as a cover on the beds. Everything was neat and clean, just not as... More

Was this review helpful? Yes 1
Candy1000, Guest Relations Manager at Quality Inn - Cottonwood, responded to this review

The hotel supports no smoking throughout. Guests are asked to smoke 20 feet away from any entrance door. Corrective actions have been taken on this matter. Although we cannot control or monitor people 24-7. You suggestion on the signage will be considered. More

Chandler, Arizona
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 23, 2014

After Hotels.com reviews and the photos were available for the Quality Inn were posted, I had higher expectations for what we got. They posted online that they had a restaurant/bar onsite, but there was nothing but a plastic curtain covering the entrance to the "restaurant". When I went to my room, as soon as I looked up, I saw a... More

Was this review helpful? Yes 2
Concerned2006, Public Relations Manager at Quality Inn - Cottonwood, responded to this review

Hello. Please be advised that the only website the hotel is responsible for or controls is the one through Choice Hotels.com. Perhaps this complaint should be to Hotels.com? The restaurant and Lounge leased occupants left unexpectedly in May 2014. The advertisement for this was removed immediately from our controlled website. We also offer an 800 number for guests to call... More

Phoenix, Arizona
Top Contributor
141 reviews 141 reviews
95 hotel reviews
136 helpful votes 136 helpful votes
2 of 5 stars Reviewed June 19, 2014

I could go one with many problems with this motel but the most irritating was the lack of a front desk person. I checked in last evening and the lobby was empty. A guy came out after a minute with paint on his hands and checked me in. This morning I attempted to check out before breakfast but the lobby... More

Was this review helpful? Yes
Concerned2006, Guest Relations Manager at Quality Inn - Cottonwood, responded to this review

Thank you for your comments. Sorry there was not an attendant waiting for your departure. There are more than one employees at the Quality Inn. Our employees pitch-in and do lots of duties. Reality is $100 a day for renting anything is reasonable. There are utilities, food, staff, mortgage, taxes, etc that must be paid. I doubt any like-property will... More

Gainesville, Georgia
Top Contributor
94 reviews 94 reviews
15 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed June 17, 2014

I wasn't expecting a lot after reading the reviews here, but I'm not a picky person and needed a place to stay in Cottonwood. I got more than anticipated. The room is older (so BIGGER!), but looks like it has been updated recently. There was an empty space where it looked like there should be furniture, but I really didn't... More

Was this review helpful? Yes
Candy1000, Guest Relations Manager at Quality Inn - Cottonwood, responded to this review

Thank you for taking the time to give us such a great review. Yes, we are under renovations. New furniture to be here by November! It is so exciting. Cannot wait. Please come again and experience the "new" us! More

Boulder, Colorado
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed June 5, 2014

This is our fourth stay here and I can't praise the Inn and the staff enough. Our every need was met...extra towels....superb cleaning staff....warm pool (spa closed due to a leak) ....delicious complimentary breakfast.....and flat screen TVs now replace the old clunkers as part of their extensive remodeling work. The fact that they've planted rose bushes in front did not... More

Was this review helpful? Yes
Candy1000, Guest Relations Manager at Quality Inn - Cottonwood, responded to this review

Thank you for taking the time to write a review. You are so welcome to return! See you next time. More

Mesa, Arizona
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 26, 2014

Quality Inn needs to update their website! We booked our rooms because we thought we would be able to swim & go to the restaurant afterwards. pool was filthy,restaurant had been closed for several weeks customer service ******! We were w/friends and family and suggested a different hotel. For the price we should have just stayed in Jerome! We will... More

Was this review helpful? Yes
Candy1000, Guest Relations Manager at Quality Inn - Cottonwood, responded to this review

I am always leery of answering complaints that 1) do not give their name, 2) do not give the date of stay, and, 3) that I have no record of a complaint on file. But, I will make the exception. Pool is open, it is an outdoor pool fenced in and is serviced daily (pools serviced more than once a... More

Crestview Hills, Kentucky, United States
Contributor
16 reviews 16 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 17, 2014

We stayed here for two nights. The accommodations were adequate and quiet. Sedona was our first choice when looking for a hotel, but the town was crowded with "tourists" seemingly entranced with all the glitzy shops and many of the hotels seemed pricey for what the offered. The Quality Inn served our purposes well, especially since it was convenient to... More

Was this review helpful? Yes
Candy1000, Public Relations Manager at Quality Inn - Cottonwood, responded to this review

Thank you for your review. Just let us know if something does seem right & we will fix it! More

Whitehorse, Canada
Top Contributor
154 reviews 154 reviews
27 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed May 2, 2014

I stayed here for one night as the hotel was half the price any hotel in Sedona. It was only a 15 min drive from Sedona and considering I was going to Jerome the next day, it was on the way. It is a Quality Inn so typical bed, bathroom and amenities. Breakfast was included but ended at 9am so... More

Was this review helpful? Yes
Candy1000, Public Relations Manager at Quality Inn - Cottonwood, responded to this review

Thank you for taking the time to let us know your thoughts. We appreciate it. More

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Additional Information about Quality Inn - Cottonwood

Address: 301 West State Route 89-A, Across from Hospital, Cottonwood, AZ 86326
Phone Number:
Location: United States > Arizona > Cottonwood
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Quality Inn - Cottonwood 2.5*
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Also Known As:
Cottonwood Quality Inn

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Olivas' Restaurant/Lounge RETURNS in Fall 2013 and will be on-site of the Quality Inn - Cottonwood Hotel! Hotel centrally located to many events/attractions within 15-mile radius. Across from hospital. Unique shops and wine-tasting minutes away. Sedona 14 mi, Jerome 8 mi, CampVerde 12 mi. Verde Canyon Railroad, Blazin' M Ranch Show, Out of Africa Wildlife, Indian Ruins, Casino, and more. Grand Canyon 2.5 hours away. ... more   less 
Number of rooms
51

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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