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Quality Inn - Cottonwood

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301 West State Route 89-A, Across from Hospital, Cottonwood, AZ 86326
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1 room 1 adult
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Quality Inn - Cottonwood
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124 Reviews from our TripAdvisor Community

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Olathe, Kansas
Level Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed November 17, 2015

My sister and I were meeting in Cottonwood to help our recently hospitalized mom. We wanted something close to their home and not too expensive. My sister noticed that the web site indicated that they were under renovation so she called to request a renovated room and was told that renovations were behind schedule. My dad drove us over at... More 

Helpful?
Thank Deb M
Phoenix, Arizona
Level Contributor
92 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed November 3, 2015

I did some research a couple days in advance of the weekend and decided Sedona would be a perfect place for a getaway.... the only problem was with short notice there were no king bed rooms left in Sedona for Friday night.... So I checked nearby areas and found this Quality Inn in Cottonwood AZ. We have visited Cottonwood before... More 

Helpful?
Thank empowermentor1

Travelers are raving about these Cottonwood hotels

Mesa AZ
Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed October 24, 2015

The hotel was clean. It was perfunctory in every other way. The decor and rooms are old in feel and decor. The bathrooms are really small, the beds are really, really hard. It is a fine place to sleep, that's about it. If that's what you need, it's fine unless you have back problems.

Helpful?
Thank AZspitfire
QI_Manager1, Front Office Manager at Quality Inn - Cottonwood, responded to this review

Thank you for taking the time to write us a review. We are sorry to hear that you didn't enjoy your stay at our property. I hope that if you are in the area again, that you will come back and give our motel another try. Thank you More 

Saint Paul, Minnesota
2 reviews
2 of 5 stars Reviewed October 24, 2015

Women greeting me was very helpful and accommodating. When entering room door was extremely difficult to open from outside & inside. Noticed dust on top of coffee maker & found a dry coffee pouch in tray of machine. Also found flecks of black stuff on nightstand top & on the side of bed sheet next to it.

Helpful?
Thank Chuck P
QI_Manager1, Front Office Manager at Quality Inn - Cottonwood, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Sedona, Arizona
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed October 21, 2015

Not exactly in the activity center of Cottonwood but this is a nice place with nice views of northern Arizona from the 2nd story units. Continental breakfast was good with eggs, biscuits & gravy. Hot tub and pool were refreshing and at this time of year not many people are there. Most people I met were there visiting family and... More 

Helpful?
Thank anodes
QI_Manager1, Front Office Manager at Quality Inn - Cottonwood, responded to this review

Thank you so much for the review on our property. We are glad you enjoyed your stay with us and hope that you will come back in the future. Thank you again. More 

Central Point, Oregon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 10, 2015

Upon our arrival the first thing I noticed was the feces under the toilet seat. After that the complete lack of water pressure in the shower (It took four days to fix this). The cable was receiving only 1/2 of the channels that they were supposed to be getting (This was never fixed). The remote for the TV did not... More 

Helpful?
1 Thank Rebecca K
QI_Manager1, Front Office Manager at Quality Inn - Cottonwood, responded to this review

First off, I have to say, I am completely surprised by your review and that you would even leave one, after you decided to completely trash the motel room like you did the day you checked out. Next, if your stay here was so bad, why did you stay the full 6 nights? You could have checked out at anytime... More 

Columbus, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 29, 2015 via mobile

Overall it was exactly what I expected from a Quality Inn. The room was clean, up to date, and well maintained. The lobby and breakfast area were the same. The choice of items for breakfast was much better than many hotels. The area was quiet and plenty of restaurants within a short distance.

Helpful?
Thank davidpaxton1
QI_Manager1, Front Office Manager at Quality Inn - Cottonwood, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Kevin Smith... More 

Goodyear, Az
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 27, 2015

This aged property is badly in need of a major renovation -- or a complete tear down. We were greeted by a roach on the wall who scurried to cover when the lights were first turned on. We could not find the roach's hiding place, so it (they?) were free to roam all night. The bathroom sink was replaced --... More 

Helpful?
Thank detsci
QI_Manager1, Manager at Quality Inn - Cottonwood, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Phoenix
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed September 20, 2015

This hotel is conveniently located (within 1 mile) of old town Cottonwood. The person at the desk was somewhat friendly. We weren't informed about wifi. The room was relatively clean but the table was broken and sticky on the edges. Room was spacious but outdated. TV was small. Bed sheets were old, they had the rough texture (sandy feeling) of... More 

Helpful?
Thank duct_tape53
QI_Manager1, Front Office Manager at Quality Inn - Cottonwood, responded to this review

Thank you for taking the time to write a review. We are very sorry for the problems that you encountered when you stayed with us. We are in the process of doing renovations to the property right now. I will also be talking to housekeeping and showing them your review, so they can improve. I am sorry you didn't enjoy... More 

Washington, DC
Level Contributor
528 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
3 of 5 stars Reviewed September 3, 2015

This is a somewhat old, tired motel, but everything was decent, the room was clean, and it was quiet. Givien the price, it was all reasonable. There are lots of minor things to complain about (weak wi-fi, inadequate plugs, more), but that's what comes with this territory. I would stay here again if in the area. Well located.

Helpful?
Thank jxx9595
QI_Manager1, Front Office Manager at Quality Inn - Cottonwood, responded to this review

Thank you for your review. We appreciate your kind words about our property. We are slowly in the process of doing renovations here and are hoping to have them done soon. If you are ever in the area again, we would love to have you stay with us. Thanks again More 

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