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Quality Inn - Cottonwood

2.5 of 5
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301 West State Route 89-A, Across from Hospital, Cottonwood, AZ 86326
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Quality Inn - Cottonwood
Best prices for: 1 room 1 guest
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Ranked #6 of 7 Hotels in Cottonwood
A recent review
4 of 5 stars reviewed 3 weeks ago
missromania2 detroit
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101 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Cottonwood, Arizona
2 reviews
2 of 5 stars Reviewed 3 weeks ago

So hard to find this clean but dated Quality Inn. Other frustrated and lost guests were checking in at the same time. Saying it was across from a medical centre was no help. More helpful to say it was on the road to Jerome. Funky smell in the sketchy lobby.

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detroit
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

it was clean. older furniture but for the price who is gonna complain? staff was friendly. breakfast had alot of variety and was good. our plug in the tub won't work so I couldn't give kids a proper bath but that's ok. no bugs. no smells. good experience.

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Phoenix, Arizona
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 18, 2015

Price has gone up up, but quality has gone way down. Nice people but it’s a dump. I turned down my bed on arrival and the fitted bed sheet had obviously been slept in and had a large tear in it, they did come and change the sheets. But the maintenance guy reeked so bad of cigarette smoke I had... More 

Was this review helpful? Yes 2
Sacramento, California
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 16, 2015

The receptionist checking us in said that this 60-year-old hotel had been "recently renovated". We sure didn't see it. Maybe they slapped a coat of paint on the walls and called it done but there was no way it had been renovated. The sheets were all pilled (if you enjoy sleeping on a thousand tiny pebbles, you're in luck), the... More 

Was this review helpful? Yes 1
Phoenix, Arizona
1 review
2 of 5 stars Reviewed March 9, 2015

We arrived at our room late, but noticed that the back of the toilet seat cover and bottom of toilet was dirty. The shower also did not look very clean. When we laid down we noticed that the bed sheet had a blood stain, that looked like it had not been washed. I would not recommend this hotel to anyone

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American Fork, Utah
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 15, 2015

A old motel showing some wear but clean and comfortable. The beds were old spring mattresses but some how still remained comfortable. The girl at the front desk was very friendly offering advise for dinner options, asking if we need more information fior the area. We had a comfortable stay.

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Ventura
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed December 28, 2014

I registered at 8 PM on a Saturday. The receptionist's badge stated she was a trainee but was extremely competent at getting my room. She was also very pleasant, a welcome change after driving eight hours, and helpful in recommending local restaurants. My room was clean and quiet plus the rate was less than I'd expected. My only issue, and... More 

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QI_Manager1, Front Office Manager at Quality Inn - Cottonwood, responded to this review

Thank you for your kind review on your recent stay. We appreciate you taking the time to post your review. I will be sure to pass on your compliment to our front desk gal. Please come again if you are in the area again. More 

toronto, Canada
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed November 20, 2014

At check-in the receptionist (an agent in training) was as unpleasant as she could have been. She did not know how to enter the rewards Choice membership number in her computer but she knew how to tell us that we were too demanding for asking to see the room before checking in !! The room appeared good at first sight... More 

Was this review helpful? Yes 2
Concerned2006, Guest Relations Manager at Quality Inn - Cottonwood, responded to this review

Always two sides to every story. After reviewing three rooms, you picked the one you wanted. Then called for housekeeping to re-clean. Housekeeping was not available until the next day but housekeeping was sent to your room to re-clean first thing in the morning to your satisfaction. In the three days your were in-house, housekeeping, maintenance, and the front desk... More 

Phoenix, Arizona, USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 14, 2014

Clean, neat, midlevel accommodation with good bed, microwave, fridge, coffee maker, safe, safety locks on door, clean hot shower, clean/well supplied vanity/sink, iron/ironing board, table/chairs/lamp, wireless internet, (oh yes, large TV too) friendly/helpful front desk staff supplied local map/info, full array of delicious breakfast foods, chairs/tables pool/jacuzzi side, at edge of town, all rooms open to fresh air/wonderful views of... More 

Was this review helpful? Yes 1
Candy1000, Guest Relations Manager at Quality Inn - Cottonwood, responded to this review

Thank you so very much for taking the time to give us such a great review! I will share with the staff. Please come again and have a Quality Day! Where Quality Counts. Quality Inn. More 

Arizona
Top Contributor
62 reviews 62 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed October 2, 2014

The room was clean, but there was a note taped inside the door that appeared to be from one guest to another guest. The in room safe was locked. The door appeared that somebody previously tried to kick it in. It was difficult to lock. The people I was travelling with that stayed in the room next door said their... More 

Was this review helpful? Yes 2
Candy1000, Guest Relations Manager at Quality Inn - Cottonwood, responded to this review

Thank you for your review. Really don't know about the note on the door. We have outside entrances. I will check into the door issue. More 

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