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All 7 Cottonwood hotels

Quality Inn - Cottonwood

2.5 of 5 Hotel   |   301 West State Route 89-A, Across from Hospital, Cottonwood, AZ 86326
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Quality Inn - Cottonwood
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Ranked #6 of 7 Hotels in Cottonwood
A recent review
5 of 5 stars Reviewed October 14, 2014
D. B Phoenix, Arizona, USA
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94 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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toronto, Canada
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 4 weeks ago

At check-in the receptionist (an agent in training) was as unpleasant as she could have been. She did not know how to enter the rewards Choice membership number in her computer but she knew how to tell us that we were too demanding for asking to see the room before checking in !! The room appeared good at first sight... More 

Was this review helpful? Yes 1
Concerned2006, Guest Relations Manager at Quality Inn - Cottonwood, responded to this review

Always two sides to every story. After reviewing three rooms, you picked the one you wanted. Then called for housekeeping to re-clean. Housekeeping was not available until the next day but housekeeping was sent to your room to re-clean first thing in the morning to your satisfaction. In the three days your were in-house, housekeeping, maintenance, and the front desk... More 

Phoenix, Arizona, USA
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 14, 2014

Clean, neat, midlevel accommodation with good bed, microwave, fridge, coffee maker, safe, safety locks on door, clean hot shower, clean/well supplied vanity/sink, iron/ironing board, table/chairs/lamp, wireless internet, (oh yes, large TV too) friendly/helpful front desk staff supplied local map/info, full array of delicious breakfast foods, chairs/tables pool/jacuzzi side, at edge of town, all rooms open to fresh air/wonderful views of... More 

Was this review helpful? Yes 1
Candy1000, Guest Relations Manager at Quality Inn - Cottonwood, responded to this review

Thank you so very much for taking the time to give us such a great review! I will share with the staff. Please come again and have a Quality Day! Where Quality Counts. Quality Inn. More 

Arizona
Top Contributor
54 reviews 54 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed October 2, 2014

The room was clean, but there was a note taped inside the door that appeared to be from one guest to another guest. The in room safe was locked. The door appeared that somebody previously tried to kick it in. It was difficult to lock. The people I was travelling with that stayed in the room next door said their... More 

Was this review helpful? Yes 2
Candy1000, Guest Relations Manager at Quality Inn - Cottonwood, responded to this review

Thank you for your review. Really don't know about the note on the door. We have outside entrances. I will check into the door issue. More 

Gilbert, Arizona
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 29, 2014

very dated it overall was a good stay. Outside appearance was interesting. The paint doesn't match and was definitely rushed. Inside was fine though, as to be expected. Right down the street from RIOT. Can walk there!!

Was this review helpful? Yes 2
Candy1000, Guest Relations Manager at Quality Inn - Cottonwood, responded to this review

Thank you for your review. Yes we are painting and we're trying to get it done before Winter sets in. Our location is great for access to Old Town--thanks for mentioning it. Just 1-mile away. Please come again when our renovations are complete. We are hoping for the Spring of 2015. More 

TUCSON
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed September 3, 2014

The rooms at the Quality Inn in Cottonwood have gone down hill considerably since we stared going there years ago. The rooms have had desks taken out and the carpets and drapes are worn. The free breakfasts have more items than you would expect, and are usually very good. There is no restaurant or bar on site.

Was this review helpful? Yes
Candy1000, Public Relations Manager at Quality Inn - Cottonwood, responded to this review

We are in the process of taking bids for new furniture. Our new rooms will all have desks (currently just our King Rooms have desk for business travelers--none in the double bed rooms), sofa. Our 32" flatscreen tvs are all in. Everything takes time. We ask our guests to be patient. In exchange, we offer the most reasonable chain hotel... More 

Mesa
Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 3, 2014

We stayed at the Quality Inn. It was the only hotel left in town for the Labor Day weekend. The room was large, clean and comfortable. We were hoping to stay on Main Street but the Quality Inn was only a mile or so away. We had no complaints. It's a decent place to stay.

Was this review helpful? Yes
Candy1000, Guest Relations Manager at Quality Inn - Cottonwood, responded to this review

Thank you for your review. More 

Upland, California
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed August 12, 2014

The front desk day clerk was extremely nice and helped out entire team with reservation! We chose this hotel because of her helpfulness and kindness. The night clerk extremely rude and acted as though it was my fault that my room keys no longer worked. Then the night clerk laughed at me and placed his hand out for the keys... More 

Was this review helpful? Yes
Candy1000, Guest Relations Manager at Quality Inn - Cottonwood, responded to this review

Thank you for taking the time to give your review. I apologize for the front desk agent's actions and will take corrective action on this. Your group was great! Please come again. More 

Lake Havasu City, Arizona
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 17, 2014

Nothing super fancy but than I didn't want that. It is a very comfortable, clean place, very quite and with an OK price. They offered a very, Great breakfast! Cottonwood is within a 50 mile circular drive that will take you through, 4 state parks, 3 national monumental areas and of course the Red Rocks of Sedona. We made the... More 

Was this review helpful? Yes 1
Candy1000, Guest Relations Manager at Quality Inn - Cottonwood, responded to this review

I would like to personally thank you for taking the time to give the hotel a nice review. It is refreshing to know that. We will look forward to seeing you again. Let us know if we can help you with your next stay. More 

Mesa, Arizona
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed July 16, 2014

When I checked in the lobby looked great. I got I had some problems with making a reservation and that was taken care of well. I was surprised at how plain the room looked after seeing the lobby - first time I had ever seen blankets as a cover on the beds. Everything was neat and clean, just not as... More 

Was this review helpful? Yes 1
Candy1000, Guest Relations Manager at Quality Inn - Cottonwood, responded to this review

The hotel supports no smoking throughout. Guests are asked to smoke 20 feet away from any entrance door. Corrective actions have been taken on this matter. Although we cannot control or monitor people 24-7. You suggestion on the signage will be considered. More 

Chandler, Arizona
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 23, 2014

After Hotels.com reviews and the photos were available for the Quality Inn were posted, I had higher expectations for what we got. They posted online that they had a restaurant/bar onsite, but there was nothing but a plastic curtain covering the entrance to the "restaurant". When I went to my room, as soon as I looked up, I saw a... More 

Was this review helpful? Yes 2
Concerned2006, Public Relations Manager at Quality Inn - Cottonwood, responded to this review

Hello. Please be advised that the only website the hotel is responsible for or controls is the one through Choice Hotels.com. Perhaps this complaint should be to Hotels.com? The restaurant and Lounge leased occupants left unexpectedly in May 2014. The advertisement for this was removed immediately from our controlled website. We also offer an 800 number for guests to call... More 

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Additional Information about Quality Inn - Cottonwood

Address: 301 West State Route 89-A, Across from Hospital, Cottonwood, AZ 86326
Phone Number:
Location: United States > Arizona > Cottonwood
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn - Cottonwood 2.5*
Number of rooms: 51
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Also Known As:
Cottonwood Quality Inn

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