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All 7 Cottonwood hotels

Quality Inn - Cottonwood

2.5 of 5 Hotel   |   301 West State Route 89-A, Across from Hospital, Cottonwood, AZ 86326
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Quality Inn - Cottonwood
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51%
Ranked #6 of 7 hotels in Cottonwood
A recent review
5 of 5 stars reviewed 3 weeks ago
pitterpat000 Gainesville, Georgia
  • Reviews (85)
  • Photos (34)
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  • Room tips (20)
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85 people have reviewed this hotel

Traveler rating
    25
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    12
    14
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28
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6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Chandler, Arizona
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

After Hotels.com reviews and the photos were available for the Quality Inn were posted, I had higher expectations for what we got. They posted online that they had a restaurant/bar onsite, but there was nothing but a plastic curtain covering the entrance to the "restaurant". When I went to my room, as soon as I looked up, I saw a... More

Was this review helpful? Yes 1
Concerned2006, Public Relations Manager at Quality Inn - Cottonwood, responded to this review

Hello. Please be advised that the only website the hotel is responsible for or controls is the one through Choice Hotels.com. Perhaps this complaint should be to Hotels.com? The restaurant and Lounge leased occupants left unexpectedly in May 2014. The advertisement for this was removed immediately from our controlled website. We also offer an 800 number for guests to call... More

Phoenix, Arizona
Top Contributor
128 reviews 128 reviews
91 hotel reviews
128 helpful votes 128 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I could go one with many problems with this motel but the most irritating was the lack of a front desk person. I checked in last evening and the lobby was empty. A guy came out after a minute with paint on his hands and checked me in. This morning I attempted to check out before breakfast but the lobby... More

Was this review helpful? Yes
Concerned2006, Guest Relations Manager at Quality Inn - Cottonwood, responded to this review

Thank you for your comments. Sorry there was not an attendant waiting for your departure. There are more than one employees at the Quality Inn. Our employees pitch-in and do lots of duties. Reality is $100 a day for renting anything is reasonable. There are utilities, food, staff, mortgage, taxes, etc that must be paid. I doubt any like-property will... More

Gainesville, Georgia
Top Contributor
94 reviews 94 reviews
15 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I wasn't expecting a lot after reading the reviews here, but I'm not a picky person and needed a place to stay in Cottonwood. I got more than anticipated. The room is older (so BIGGER!), but looks like it has been updated recently. There was an empty space where it looked like there should be furniture, but I really didn't... More

Was this review helpful? Yes
Candy1000, Guest Relations Manager at Quality Inn - Cottonwood, responded to this review

Thank you for taking the time to give us such a great review. Yes, we are under renovations. New furniture to be here by November! It is so exciting. Cannot wait. Please come again and experience the "new" us! More

Boulder, Colorado
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed June 5, 2014

This is our fourth stay here and I can't praise the Inn and the staff enough. Our every need was met...extra towels....superb cleaning staff....warm pool (spa closed due to a leak) ....delicious complimentary breakfast.....and flat screen TVs now replace the old clunkers as part of their extensive remodeling work. The fact that they've planted rose bushes in front did not... More

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Candy1000, Guest Relations Manager at Quality Inn - Cottonwood, responded to this review

Thank you for taking the time to write a review. You are so welcome to return! See you next time. More

Mesa, Arizona
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 26, 2014

Quality Inn needs to update their website! We booked our rooms because we thought we would be able to swim & go to the restaurant afterwards. pool was filthy,restaurant had been closed for several weeks customer service ******! We were w/friends and family and suggested a different hotel. For the price we should have just stayed in Jerome! We will... More

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Candy1000, Guest Relations Manager at Quality Inn - Cottonwood, responded to this review

I am always leery of answering complaints that 1) do not give their name, 2) do not give the date of stay, and, 3) that I have no record of a complaint on file. But, I will make the exception. Pool is open, it is an outdoor pool fenced in and is serviced daily (pools serviced more than once a... More

Crestview Hills, Kentucky, United States
Contributor
14 reviews 14 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 17, 2014

We stayed here for two nights. The accommodations were adequate and quiet. Sedona was our first choice when looking for a hotel, but the town was crowded with "tourists" seemingly entranced with all the glitzy shops and many of the hotels seemed pricey for what the offered. The Quality Inn served our purposes well, especially since it was convenient to... More

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Candy1000, Public Relations Manager at Quality Inn - Cottonwood, responded to this review

Thank you for your review. Just let us know if something does seem right & we will fix it! More

Whitehorse, Canada
Top Contributor
146 reviews 146 reviews
27 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed May 2, 2014

I stayed here for one night as the hotel was half the price any hotel in Sedona. It was only a 15 min drive from Sedona and considering I was going to Jerome the next day, it was on the way. It is a Quality Inn so typical bed, bathroom and amenities. Breakfast was included but ended at 9am so... More

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Candy1000, Public Relations Manager at Quality Inn - Cottonwood, responded to this review

Thank you for taking the time to let us know your thoughts. We appreciate it. More

Glendale, Arizona
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 11, 2014

This was our first overnight stay in Cottonwood having simply passed through in the past. It turned out to be a good choice due to being conveniently located nearby Dead Horse Ranch State Park as well as the downtown historic district. The staff was friendly and courteous. The morning clerk was knowledgeable and helpfu in finding both of those locations,... More

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Candy1000, Public Relations Manager at Quality Inn - Cottonwood, responded to this review

Thank you for taking the time to post a comment. Quality Inn staff appreciates it. Please come again. More

California Mountains
Contributor
16 reviews 16 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed April 9, 2014

This was our first stop on the way to Florida. We visited a friend in Sedona and stopped in Jerome. Don't expect a lot of "Quality" here. The room we had was very outdated: the furniture, carpet, paint, etc. was pretty shabby. Our sheets very worn. Let's start with the bathroom...VERY cramped and the exhaust fan didn't work, no window... More

Was this review helpful? Yes
Candy1000, Guest Relations Manager at Quality Inn - Cottonwood, responded to this review

We are under renovations, as budget allows. Take note: not everyone has recovered from the economy todate. Comments are welcome; and, we do take care of imperfections. All properties in this area are 30 years old or older and we do tell people that when staying with us. Sedona has newer properties at twice the rate. Therefore, we are a... More

Phoenix, Arizona
1 review
2 of 5 stars Reviewed February 23, 2014

Stayed a Friday and Saturday night. Rooms are more expensive than they should be. No regular size pillows on bed, small square pillows you would find on a couch. Not enough plugins for phones/electronic devices. Almost like easter egg hunt for plugins.

Was this review helpful? Yes
Concerned2006, Guest Relations Manager at Quality Inn - Cottonwood, responded to this review

Thank you for your review. Recommend travelers remember the age of the hotel they choose. All Cottonwood hotels are 30+ years, no one has an elevator, interior walkways, etc. This was built in the 80s before most people owned a laptop and cellphones were not heard of. But there are ample plugs available (by lamp, bed, TV and refrigerators; also,... More

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Additional Information about Quality Inn - Cottonwood

Address: 301 West State Route 89-A, Across from Hospital, Cottonwood, AZ 86326
Phone Number:
Location: United States > Arizona > Cottonwood
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Quality Inn - Cottonwood 2.5*
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Also Known As:
Cottonwood Quality Inn

34 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Olivas' Restaurant/Lounge RETURNS in Fall 2013 and will be on-site of the Quality Inn - Cottonwood Hotel! Hotel centrally located to many events/attractions within 15-mile radius. Across from hospital. Unique shops and wine-tasting minutes away. Sedona 14 mi, Jerome 8 mi, CampVerde 12 mi. Verde Canyon Railroad, Blazin' M Ranch Show, Out of Africa Wildlife, Indian Ruins, Casino, and more. Grand Canyon 2.5 hours away. ... more   less 
Number of rooms
51

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