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Highlands Resort at Verde Ridge

Certificate of Excellence
625 S. Verde Santa Fe Parkway, Cornville, AZ 86325
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Highlands Resort at Verde Ridge
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102 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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West Chester, Pennsylvania
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We used RCI points for this vacation. The place was wonderful and very large. We had expected more family to join us but it was just 3 of us. We had two very large bedrooms and ample living space. The place was very clean and we were located near the pool which worked our great for us. It's easy to... More 

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Edmonton, Alberta, Canada
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

The Highlands Resort in Cornville, AZ was an outstanding place to stay for a week. This is a time-share resort, but I believe that the resort also rents out units to the public. We had two units -each has a king-sized bed in a large bedroom, a fully-equipped kitchen, large living/dining room and a pleasant balcony where one could sit... More 

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Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Our room was spotless. The towels were folded fancy like. Very quiet location. This place holds up to the reviews. They have movie rentals with many of the newer movies. Very relaxing stay. Matresses are extremely comfortable.

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Surprise, Arizona
Level Contributor
185 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We used RCI Points for a " Studio" unit. What a great surprise. It was all as good as a one bedroom. It is very up to date, with all necessary appliances and amenities. The Concierge was very friendly and helpful. The front desk person-not so much. BUT, that did not detract from a most pleasant stay. It is close... More 

Was this review helpful? Yes 1
Wonewoc, Wisconsin
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 22, 2015

We stayed last week and enjoyed every day we were there. We got a studio which is just big enough for 2 of us. Easy access to pool and laundry facilities, and close to Sedona, cottonwood, and the surrounding area. Loved the customer service, great people! Got caught in a couple monsoons, but didn't last long..weird weather this time of... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 18, 2015

We agree with all of the wonderful things that have been said about the resort and amenities but we were particularly impressed with the Concierge and front desk service. We weren't aware that the Highlands Resort offered a Concierge service when we checked in but we were immediately directed to Rebecca, the Concierge following our quick check-in. We have never... More 

Was this review helpful? Yes 1
Fireball92771
Level Contributor
147 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
5 of 5 stars Reviewed July 13, 2015

Let me tell you that I travel alot, spending 85% of that time in condos...this is one of few that I've ever visited that they didn't try to force me into a sales meeting. The girl was very nice...invited me to the meeting...but didn't keep on once I said no. I was so very impressed with that! Second, this condo... More 

Was this review helpful? Yes 2
California
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 13, 2015

We stayed at this resort and it was very nice. Our 1 bedroom was very spacious and decorated elegantly. Our boys slept on the pull out sofa bed which was very comfortable, so was our bed. We loved the in room tub with jacuzzi jets. We felt pampered staying here, our room had everything we needed to cook. It had... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 7, 2015

Unfortunately we bought into the Highlands Resort last August and have received nothing but poor customer service! With our purchase they promised us 5 free nights at The Highlands Resort. After calling 4 times and never any availability they suggested we stay at their sister Resort which is The Sedona Pines. These are trailers that obviously have not cleaned the... More 

Was this review helpful? Yes 1
Manager S, Manager at Highlands Resort at Verde Ridge, responded to this review

Thank you Lisa for your review. We apologize for not meeting your expectations. Please call our General Manager Sheri Starr at 928-282-6640 ext 1513, and we will get this resolved for you. More 

Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 17, 2015

My family stayed at the Highlands’s Resort at Verde Ridge during March 2015 and it was AMAZING. The staff at the resort could not have been more pleasant and helpful. The resort was very clean and had all updated amenities. Our room was on the second floor and it had a breathtaking view of the mountains. The resort sits next... More 

Was this review helpful? Yes 3
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