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Highlands Resort at Verde Ridge

Certificate of Excellence
625 S. Verde Santa Fe Parkway, Cornville, AZ 86325
Highlands Resort at Verde Ridge
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99 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Surprise, Arizona
Level Contributor
157 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We used RCI Points for a " Studio" unit. What a great surprise. It was all as good as a one bedroom. It is very up to date, with all necessary appliances and amenities. The Concierge was very friendly and helpful. The front desk person-not so much. BUT, that did not detract from a most pleasant stay. It is close... More 

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Wonewoc, Wisconsin
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed last week and enjoyed every day we were there. We got a studio which is just big enough for 2 of us. Easy access to pool and laundry facilities, and close to Sedona, cottonwood, and the surrounding area. Loved the customer service, great people! Got caught in a couple monsoons, but didn't last long..weird weather this time of... More 

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5 of 5 stars Reviewed 2 weeks ago

We agree with all of the wonderful things that have been said about the resort and amenities but we were particularly impressed with the Concierge and front desk service. We weren't aware that the Highlands Resort offered a Concierge service when we checked in but we were immediately directed to Rebecca, the Concierge following our quick check-in. We have never... More 

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Fireball92771
Level Contributor
144 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Let me tell you that I travel alot, spending 85% of that time in condos...this is one of few that I've ever visited that they didn't try to force me into a sales meeting. The girl was very nice...invited me to the meeting...but didn't keep on once I said no. I was so very impressed with that! Second, this condo... More 

Was this review helpful? Yes 2
California
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this resort and it was very nice. Our 1 bedroom was very spacious and decorated elegantly. Our boys slept on the pull out sofa bed which was very comfortable, so was our bed. We loved the in room tub with jacuzzi jets. We felt pampered staying here, our room had everything we needed to cook. It had... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Unfortunately we bought into the Highlands Resort last August and have received nothing but poor customer service! With our purchase they promised us 5 free nights at The Highlands Resort. After calling 4 times and never any availability they suggested we stay at their sister Resort which is The Sedona Pines. These are trailers that obviously have not cleaned the... More 

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Manager S, Manager at Highlands Resort at Verde Ridge, responded to this review

Thank you Lisa for your review. We apologize for not meeting your expectations. Please call our General Manager Sheri Starr at 928-282-6640 ext 1513, and we will get this resolved for you. More 

Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 17, 2015

My family stayed at the Highlands’s Resort at Verde Ridge during March 2015 and it was AMAZING. The staff at the resort could not have been more pleasant and helpful. The resort was very clean and had all updated amenities. Our room was on the second floor and it had a breathtaking view of the mountains. The resort sits next... More 

Was this review helpful? Yes 2
Massachusetts
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed May 29, 2015

Our annual girls' wine weekend was in the Sedona area this year. I booked the Highlands Resort at Verde Ridge for 4 girls. When we first walked in I thought the room was a bit small for us, then discovered a whole other bedroom, living area and kitchen. The beds were comfortable and we had a nice balcony as well.... More 

Was this review helpful? Yes 3
Charleston
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 25, 2015

Our stay was from April 28th - May 5th. Chosen for the Sedona area and just about centrally located in AZ. We normally get a one bedroom but took a studio since that was all that was available. We were pleasantly surprised with the layout and the size. They are adding on another building but most of the heavy construction... More 

Was this review helpful? Yes 1
Calgary, Canada
Level Contributor
126 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed May 8, 2015

We stayed here for a week in a 1 bedroom and enjoyed our time in the area. The resort itself is fairly new and the units are spacious and well equipped. Don't expect a view of anything but your neighbour, a rooftop or the parking lot. There are only a very few units with a view of the golf course... More 

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