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Hawthorn Suites By Wyndham Phoenix Chandler

3.0 of 5
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5858 W Chandler Blvd., Chandler, AZ 85226
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Hawthorn Suites By Wyndham Phoenix Chandler
Best prices for: 1 room 1 guest
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Ranked #22 of 28 Hotels in Chandler
A recent review
3 of 5 stars reviewed 2 days ago
306marlenek Tucson, Arizona
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312 reviews from our community

Traveler rating
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    68
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125
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Tucson, Arizona
1 review
3 of 5 stars Reviewed 2 days ago NEW

Great price and I guess you get what you pay for. On first entering the hallway in the building, it smelled very musty and dank. The beds were comfortable. The breakfast was adequate. Air vents poorly placed. The one in the second bedroom blew right on the head of the bed. Free wi-fi easily accessible. The furniture was very dated... More 

Review collected in partnership with Hawthorn Suites by Wyndham

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Flagstaff, Arizona
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I believe her name was Sandra, but she was was great, helping with a messed up reservation. Quiet, clean and comfortable.

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes 1
Albion, New York
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 15, 2015

Had no problems with this hotel everything was good housekeeping was friendly and gave us everything we needed . Just like a previous patron stated there were no benches or chairs outside pool area Other than that I would come back here again

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Suzanne V, General Manager at Hawthorn Suites By Wyndham Phoenix Chandler, responded to this review

Thank you for your feedback and I am glad our Housekeeping Staff took good care of you. I will be sure to pass along your comments to them. I also appreciate your input on the area outside of the pool area that both you and another guest provided. While we do have lounge chairs as well as tables, chairs and... More 

Hales Corners, Wisconsin
Senior Contributor
46 reviews 46 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 15, 2015 via mobile

Our goal was to find a one bedroom suite in the Phoenix area for an extended three week stay. Hawthorn Suites by Wyndham was just perfect for our needs: • Friendly, courteous, helpful staff • Walkup (no elevator) second floor of Building 4 provided quiet surroundings with easy access to free parking, pool area, front desk, and breakfast room. •... More 

Was this review helpful? Yes 1
Suzanne V, General Manager at Hawthorn Suites By Wyndham Phoenix Chandler, responded to this review

Thank you for completing a TripAdvisor survey. We were pleased that our accommodations were perfect for your needs, and that you found our staff courteous, friendly, and helpful. We definitely strive for outstanding customer service and do our best to provide a clean, safe, and friendly environment. I will be sure to share your comments with our team. We appreciate... More 

Temecula, California
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 13, 2015

This property was ok. There were no benches or chairs outside apart from the pool area. Had communication problems with housekeeping, so none was provided during a 4-day stay. Except for the trash not being emptied, it was not a problem. The room was smaller than we expected with barely enough room for our luggage. Front desk staff was friendly... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes 1
Indianapolis, Indiana
1 review
4 of 5 stars Reviewed April 12, 2015

Appreciated the staff moving me from a smoking to a non-smoking room. A little disappointed that I could not get any Wyndham Rewards credit because I booked thru Travelocity.

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
Suzanne V, General Manager at Hawthorn Suites By Wyndham Phoenix Chandler, responded to this review

Thank you for taking the time to provide us with your feedback. I am glad you found our staff helpful and that we were able to change your room preference upon arrival. I do apologize about the Wyndham Rewards points. Like most hotel point programs, bookings made on third party websites are not eligible for Wyndham Rewards points. Reservations made... More 

Chandler, AZ
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed April 5, 2015

We paid for a non-smoking suite with a king bed. My first exposure to the building was a smoke filled hallway (every room was labeled non-smoking) with stained carpeting and covered with small pieces of trash. This first floor hallway had a big influence on my whole experience as my sinuses clogged up right away and I was not able... More 

Was this review helpful? Yes 2
Suzanne V, General Manager at Hawthorn Suites By Wyndham Phoenix Chandler, responded to this review

Thank you for your feedback. I apologize that your stay was less than satisfactory, and I will definitely address your concerns with our housekeeping, maintenance, and front desk staff. Additionally, the front desk agent’s responses were unacceptable and do not follow our standard procedures. I am glad your companion was able to enjoy our full hot breakfast buffet and that... More 

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