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All 27 Chandler hotels

Crowne Plaza San Marcos Golf Resort

3.5 of 5 Resort   |   1 San Marcos Place, Chandler, AZ 85225
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61%
Ranked #15 of 27 hotels in Chandler
A recent review
5 of 5 stars Reviewed April 8, 2014
angelsfan66
  • Reviews (26)
  • Photos (39)
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26 people have reviewed this hotel

Traveler rating
    12
    4
    6
    4
    0
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6
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7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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There are newer reviews for Crowne Plaza San Marcos Golf Resort
See the most recent reviews
Albuquerque, New Mexico
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 13, 2014

The resort itself seemed reasonable for the price. The room was great and the bed was really comfortable..I even loved the pillows! But our room was on the corner of the resort, literally a five second walk from an extremely loud bar. If I was 18 and like to party, sure, that would have been great. But the room was... More

Was this review helpful? Yes 1
Paul G, General Manager at Crowne Plaza San Marcos Golf Resort, responded to this review

Thank you for reviewing your stay with us at the Crowne Plaza San Marcos Golf Resort. We were pleased to read that you enjoyed our recently remodeled guestroom. But please allow me to offer my apology for the noise that you experienced from the nearby restaurant. Feel free to contact us directly for your next stay and we ensure your... More

South Bend, Indiana
Top Contributor
96 reviews 96 reviews
23 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed April 9, 2014 via mobile

We've stayed at many Crowne Plaza hotels. To be fair to people considering this one, it's the worst of them all. As a Platinum IHG member, we spend many nights in various IHG branded properties. We do so because we have come to expect certain things and are rarely disappointed. Consistency is their hallmark. This property did not meet those... More

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza San Marcos Golf Resort, responded to this review

We appreciate you taking the time to review the Crowne Plaza San Marcos Golf Resort following your recent stay and advising us of your dissatisfaction. We were very disappointed to read your comments. Please accept my sincere apology for the manner in which you were treated by our staff and the condition of your guestroom carpet. We are committed to... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 8, 2014

Just decided at the last minute to do a staycation. Nice place. Older but well taken care of. I would stay again. Pool was nice. Lots of stuff to do locally. Nice golf course. :-):-):-):-):-):-):-):-):-):-):-):-):-):-):-):-):-):-):-):-):-):-):-):-):-):-):-):-):-):-):-):-):-):-):-):-):-):-):-):-):-):-):-):-):-):-):-):-):-)

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza San Marcos Golf Resort, responded to this review

Thank you for posting a response regarding your stay at the Crowne Plaza San Marcos Golf Resort. We were pleased to read that you and your family enjoyed our resort. We look forward to seeing you back soon! More

San Diego
Top Contributor
140 reviews 140 reviews
48 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed March 31, 2014

We stayed for two nights to visit the Chandler Barbecue and Beer Festival, which by the way was a fun event. The festival was held in closed off streets directly in front of the hotel, which made it the ideal location, plus we could enter and leave the festival and go hang in our hotel room - we noticed that... More

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Paul G, General Manager at Crowne Plaza San Marcos Golf Resort, responded to this review

Thank you for sharing your experience at the Crowne Plaza San Marcos Golf Resort while attending the Chandler Barbeque and Beer Festival. We were pleased to read your comments regarding our location and our newly renovated resort. We will be certain to address your concerns regarding the issues you mentioned. It is our desire to exceed our guest’s expectations and... More

Surprise, Arizona
Top Contributor
52 reviews 52 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 25, 2014

We stayed here one night because it was located across the street from the Great American BBQ and Beer Festival. The location made it perfect for this event and it was located within walking distance to several popular restaurants. We arrived 3 hours early for check-in but they were able to accommodate us and we were able to get ready... More

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza San Marcos Golf Resort, responded to this review

Thank you for reviewing the Crowne Plaza San Marcos Golf Resort following your stay during the Great American BBQ and Beer Festival. We agree that our location is ideal for all the downtown city events. We will be certain to address the guestroom shower issue you mentioned and all of our guestrooms will be equipped with refrigerators in the fall.... More

California
Contributor
13 reviews 13 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 23, 2014

We stayed here for 3 nights on a recent trip to AZ for spring training and got good price online. The hotel is nice but seemed understaffed. There were constantly dirty room service trays in the hallway and while the pool area was busy I didn't once see a staff member replenishing the towels, taking away the dirty towels- which... More

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza San Marcos Golf Resort, responded to this review

Thank you for posting a review of your recent stay at the Crowne Plaza San Marcos Golf Resort. Please accept my sincere apology for the service and cleanliness issues you encountered while you were with us. These will be discussed with our department managers to take corrective measures to ensure this does not occur again. I know how frustrating it... More

Waukesha, Wisconsin
Contributor
13 reviews 13 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 22, 2014

Stayed for a week in March. The hotel is in downtown Chandler. Good location-20 minutes from the airport. Easy getting to attractions. The hotel has the most beautiful grounds. Our room was facing a courtyard, all rooms have patios or balconies. The pool is heated and very nice as is the hot tub (larger than most hot tubs). There are... More

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza San Marcos Golf Resort, responded to this review

Dear Cheryl, Thank you for taking the time to post a review of your stay at the Crowne Plaza San Marcos Golf Resort. We were delighted to hear that you enjoyed our beautiful resort. We look forward to serving you in the future. More

Metairie, Louisiana
1 review
5 of 5 stars Reviewed March 21, 2014

I recently stayed at the Crowne Plaza San Marcos in Chandler, Arizona for a work-related trip. The resort has been recently renovated and really looks great! It is celebrating its 100th anniversary and features the first grass golf course in Arizona. Although I did not play the course, I understand that the golf course will receive approximately $4.5 million in... More

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza San Marcos Golf Resort, responded to this review

Thank you for writing a glowing review following your stay at the Crowne Plaza San Marcos Golf Resort. We were pleased to read that you enjoyed all the wonderful amenities that make our resort a great place to stay – our newly remodeled guestrooms and public areas, our helpful staff, and the many local establishments that are all within walking... More

London, United Kingdom
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 18, 2014

This hotel is in a great location, not too far from Phoenix and the airport, but far enough to be peaceful. It has its own golf course, and a nice swimming pool. The rooms are large, comfortable and clean, but the a/c unit was extremely noisy. The hotel is let down by two things: the quality of the dinner in... More

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza San Marcos Golf Resort, responded to this review

Thank you for taking the time to review your stay at the Crowne Plaza San Marcos Golf Resort. We are glad to read that you enjoyed our peaceful location and spacious guestrooms. Please allow me to apologize for the noisy a/c unit in your guestroom and more importantly the restaurant staff’s rude behavior. Please know that this is not acceptable... More

Minneapolis
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 15, 2014 via mobile

Stayed for two nights on 3/10/14. The hotel and grounds are beautiful. Staff is one of the friendliest I have encountered. The room was very clean and standard. The location of this hotel in "downtown" chandler was perfect with plenty of shops/dining within walking distance. Great lobby bar and pool!

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza San Marcos Golf Resort, responded to this review

Thank you for taking the time to review your recent stay at the Crowne Plaza San Marcos Golf Resort. We were pleased to read that you enjoyed all the great amenities that our resort has to offer as well as the local dining and shopping. We look forward to seeing you back in the future. More

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Additional Information about Crowne Plaza San Marcos Golf Resort

Address: 1 San Marcos Place, Chandler, AZ 85225
Phone Number:
Location: United States > Arizona > Central Arizona > Chandler
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza San Marcos Golf Resort 3.5*
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Also Known As:
Crowne Plaza San Marcos Golf Hotel Chandler
Crowne Plaza Chandler
Chandler Crowne Plaza

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Boasting an 18-hole USGA golf course with driving range and 35,000 square feet of meeting space the San Marcos Golf Resort Hotel is the perfect place to stay. Within minutes of Cactus League Spring Training visit your favorite teams: Chicago Cubs, Giants, Diamondback and the Angels. Just outside the front door you can explore downtown historic shops, breweries and eateries. Sink into a luxurious bed, with a pile of pillows, a plush duvet and satin-soft cotton sheets and awake revitalized and fresh to a full service Coffee House, featuring Starbucks located just outside your door. Relax and cool off after your golf game or a match on our lighted tennis courts in our 1912 lounge or AJ's Restaurant. Luxurious landscaped courtyards are a great way to unwind from your meeting, or enjoy the serenity on your private patio or balcony. Take a dip in our luxurious pool and therapy spa while enjoying a cocktail or check your e-mail using our complimentary Wi-Fi and business center. Located within minutes of Chandler Mall, PF Changs, theaters, AZ State University, and corporate office parks, leave the work to us by allowing our Resort Concierge take care of your entertainment & travel desires. We are just miles from Tempe, Gilbert, Mesa and Phoenix. Listed on the National Register of Historic Places, the Crowne Plaza San Marcos Golf Resort Hotel is your perfect destination. ... more   less 
Number of rooms
248

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