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Crowne Plaza San Marcos Golf Resort

3.5 of 5 1 San Marcos Place, Chandler, AZ 85225
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Crowne Plaza San Marcos Golf Resort
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Crowne Plaza San Marcos Golf Resort
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34 reviews from our community

Traveler rating
    13
    6
    9
    5
    1
See reviews for
7
12
2
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Crowne Plaza San Marcos Golf Resort
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Yuma, Az
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 13, 2014

Nice place to stay, staff is nice and polite. Lots of history in this landmark, remodeled original rooms on second floor to administrative offices and meeting rooms. Very close to good restaurants and bars. I didn't have any issues during my stay. I would definitely stay here again.

Was this review helpful? Yes 1
Paul G, General Manager at Crowne Plaza San Marcos Golf Resort, responded to this review

Thank you for reviewing your stay at the Crowne Plaza San Marcos Golf Resort. We are pleased that you enjoyed our remodeled resort and wonderful staff. We look forward to seeing you back again! More

San Mateo CA
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 13, 2014

I could actually give this 3.5 I guess. The location is great if you are staying at the hotel for a meeting. A block a way are a lot of great and fun restaurants and bars that made for a lively evening life. The hotel was generally nice but it just seemed tired. The golf and tennis part of the... More

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza San Marcos Golf Resort, responded to this review

Thank you for reviewing your stay at the Crowne Plaza San Marcos Golf Resort. We agree that our location is ideal for dining and nightly entertainment but we were disappointed to read your comments that the hotel seemed tired as we recently completed a hotel renovation. Our golf course and clubhouse are currently closed for a renovation and will re-open... More

Denver, Colorado
Top Contributor
102 reviews 102 reviews
25 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed May 13, 2014

After reading some of the other reviews, I was a bit concerned about choosing this hotel - but I was glad that I did! It is a large property arranged in a series of courtyards. Those courtyards have vegetation and birds - which can create some dirt. Howver it was a lovely hotel, my room was great and they even... More

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza San Marcos Golf Resort, responded to this review

Thank you for reviewing your recent stay at the Crowne Plaza San Marcos Golf Resort. We were glad to read that you gave us the chance to show you a few of our many amenities that make our resort a great choice – location, newly renovated rooms, and updated fitness facility. We look forward to your next stay. More

San Tan Valley, Arizona
Contributor
19 reviews 19 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 5, 2014

The hotel section of the resort has recently been renovated - beautiful. The golf course is in process of being renovated. I look forward each year to staying hear for a few days. I like the layout, the walkways are situated to receive the most cooling breezes. The staff is warm and welcoming. The bar has been moved from being... More

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza San Marcos Golf Resort, responded to this review

Thank you for reviewing the Crowne Plaza San Marcos Golf Resort following your recent stay. We were pleased to read that you enjoyed our recently renovated resort, our staff, and convenient location. We hope to see you back again next year! More

Bangkok
Senior Contributor
44 reviews 44 reviews
44 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 3, 2014

the building looks very nice from outside it is also located in the best location - right in downtown but for me - the staff were not welcoming at all and in the morning i've found a live cockroach on the bath floor - non of the staff apologized or felt bad about it - didn't like that at all... More

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza San Marcos Golf Resort, responded to this review

Thank you for taking the time to provide feedback following your stay at the Crowne Plaza San Marcos Golf Resort. Please allow me to express my apology regarding your poor customer service experience and the condition of your bathroom. This is certainly not our usual high standard of guest experience that we offer. We will be certain to address these... More

Ghent, Belgium
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 28, 2014

The Crowne Plaza, San Marcos, in Chandler AZ is a hotel used by my colleagues for years. The general feeling is of a hotel in decline. I stayed here 10 years ago (more or less 2004) and again in April 2014. It's big, has most facilities you would want, and friendly. But many parts are shabby, a little dirty, and... More

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Paul G, General Manager at Crowne Plaza San Marcos Golf Resort, responded to this review

Thank you for reviewing your recent stay at the Crowne Plaza San Marcos Golf Resort. We were pleased to read that you enjoyed our downtown location, large rooms and our staff. But please allow me to apologize for the items you listed as cons. These items will be addressed with the appropriate team members. Your comments are valuable to us... More

Top Contributor
304 reviews 304 reviews
79 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed April 17, 2014

What a title!! I rated this place very good, but complained about the halls and the breakfasts. Let's talk about the hotel itself. The hotel is fine. On the 4th floor there was a lot of bird droppings that had been there for a while and I didn't like walking or dragging my luggage through. The room was great, however.... More

Was this review helpful? Yes 1
Paul G, General Manager at Crowne Plaza San Marcos Golf Resort, responded to this review

Thank you for posting a review of your stay at the Crowne Plaza San Marcos Golf Resort. We were pleased to read that you enjoyed our newly renovated guestrooms, pool and whirlpool. We will be sure to pass along your kind comments to Lisa. Our F&B Director and Executive Housekeeper will be addressing your comments regarding our breakfast offerings and... More

Sheridan, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 14, 2014

The staff was great and the hotel was very clean. Rooms are very large! The area was perfect for dinning and cocktails less than a block away. The only thing to be aware of is about a 12$ per day resort fee. But it is well worth it.

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza San Marcos Golf Resort, responded to this review

Thank you for reviewing your stay with us at the Crowne Plaza San Marcos Golf Resort. We were so glad to read that you enjoyed your stay with us! We look forward to seeing you back soon. More

Albuquerque, New Mexico
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 13, 2014

The resort itself seemed reasonable for the price. The room was great and the bed was really comfortable..I even loved the pillows! But our room was on the corner of the resort, literally a five second walk from an extremely loud bar. If I was 18 and like to party, sure, that would have been great. But the room was... More

Was this review helpful? Yes 1
Paul G, General Manager at Crowne Plaza San Marcos Golf Resort, responded to this review

Thank you for reviewing your stay with us at the Crowne Plaza San Marcos Golf Resort. We were pleased to read that you enjoyed our recently remodeled guestroom. But please allow me to offer my apology for the noise that you experienced from the nearby restaurant. Feel free to contact us directly for your next stay and we ensure your... More

South Bend, Indiana
Top Contributor
114 reviews 114 reviews
27 hotel reviews
65 helpful votes 65 helpful votes
2 of 5 stars Reviewed April 9, 2014 via mobile

We've stayed at many Crowne Plaza hotels. To be fair to people considering this one, it's the worst of them all. As a Platinum IHG member, we spend many nights in various IHG branded properties. We do so because we have come to expect certain things and are rarely disappointed. Consistency is their hallmark. This property did not meet those... More

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza San Marcos Golf Resort, responded to this review

We appreciate you taking the time to review the Crowne Plaza San Marcos Golf Resort following your recent stay and advising us of your dissatisfaction. We were very disappointed to read your comments. Please accept my sincere apology for the manner in which you were treated by our staff and the condition of your guestroom carpet. We are committed to... More

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Additional Information about Crowne Plaza San Marcos Golf Resort

Address: 1 San Marcos Place, Chandler, AZ 85225
Phone Number:
Location: United States > Arizona > Central Arizona > Chandler
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza San Marcos Golf Resort 3.5*
Number of rooms: 248
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Also Known As:
Crowne Plaza San Marcos Golf Hotel Chandler
Crowne Plaza Chandler
Chandler Crowne Plaza

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