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Crowne Plaza San Marcos Golf Resort

3.5 of 5 1 San Marcos Place, Chandler, AZ 85225
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Crowne Plaza San Marcos Golf Resort
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Crowne Plaza San Marcos Golf Resort
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38 reviews from our community

Traveler rating
    15
    8
    9
    5
    1
See reviews for
8
12
3
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bluemont, Virginia, United States
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Convenient location to downtown Chandler so walking to restaurants and shop is not a problem. The rooms are clean and good size. I've only stayed on the first floor so the view might not be the best -- parking lot or vegetation if you're on an outside room. I'd opt for higher floors if you're someone that would like a... More

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Paul G, General Manager at Crowne Plaza San Marcos Golf Resort, responded to this review

Thanks for the great review of the Crowne Plaza San Marcos Golf Resort! We’re glad you were able to enjoy many of the amenities that make our resort a great place to stay. We hope to see you again soon! More

Contributor
17 reviews 17 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The room we stayed in was just renovated. Hurriedly. They forgot to turn the cold water back on. There were no wastebaskets. the dead bolt didn't work; when we called about that, the front desk told us we didn't need it since the door locked automatically when it closed. That being said, we were staying there for an event and... More

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza San Marcos Golf Resort, responded to this review

Thank you for taking the time to share your recent experience at the Crowne Plaza San Marcos Golf Resort with us. We sincerely want to apologize for the shortcomings you encountered with the guestroom during your stay and we will address those issues immediately. We very much appreciate your kind comments regarding the staff and will share those with them.... More

Manchester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I had read mixed reviews about this hotel however when I arrived there I have to say that the staff were very helpful and welcoming and gave me about 5 vouchers for a breakfast for two people which i hadn't requested but was a pleasant surprise (I was staying for 10 nights). The staff were friendly and smiling throughout the... More

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza San Marcos Golf Resort, responded to this review

Thank you for posting such a glowing review following your stay at the Crowne Plaza San Marcos Resort! We’re glad you were able to experience all the amenities and features that make our resort a great place to stay. We’re very proud of our staff and their ability to make our guests feel welcome. We look forward to seeing you... More

The Dalles, Oregon
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here several times for business and love it. The rooms are comfortable and nicely decorated. The grounds are beautiful and very relaxing after a long day working. They have an excellent, well equipped fitness center. The hotel is located in the heart of the historic old town and within two blocks are a number of good restaurants--once parked,... More

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Paul G, General Manager at Crowne Plaza San Marcos Golf Resort, responded to this review

Thank you for sharing a wonderful review of your visits to the Crowne Plaza San Marcos Golf Resort! We’re delighted to have you share your comments with us and other TripAdvisor patrons. We hope to see you again soon! More

Sedona, Arizona
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The staff was very nice, the room was very clean and nice, too, however, it did not even have a fridge. i requested it and it came 1.5 hour after my request... The hotel grounds were not too clean, either. One out of the two elevators was broken, the other was simply dirty. The room was not 1005 soundproof, i... More

Was this review helpful? Yes 1
Paul G, General Manager at Crowne Plaza San Marcos Golf Resort, responded to this review

Thank you for taking the time to critique your stay at the Crowne Plaza San Marcos Golf Resort. It’s a pleasure to share your comments regarding our staff. We will, however, be certain to address your concerns with the cleanliness of the grounds and elevator. We value your comments and we look forward to a future visit so we can... More

Saint Louis, Missouri
Top Contributor
67 reviews 67 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 5, 2014

I was there for a week long training class. This is a historical resort, but yet it was nice and up to date. Rooms still have exterior entrances, but not a big deal. Pool is fabulous as is the incredibly large hot tub. Did not eat in the restaurant, but heard the staff was great there. Jason at the lobby... More

Was this review helpful? Yes 1
Paul G, General Manager at Crowne Plaza San Marcos Golf Resort, responded to this review

Thank you for taking the time to post a great review of your stay at the Crowne Plaza San Marcos Resort! We were happy to see that enjoyed many of the wonderful amenities and people that make our resort a great place to stay. We hope to see you back again. More

Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 29, 2014

We stayed here last week to take a break from the kids. The hotel is obviously going through what seam to be some good changes. Golf was closed for renovation but the hotel staff is amazing. The place is clean and has a great location, we will be back and you have a great value.

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza San Marcos Golf Resort, responded to this review

Thank you for your 5-star review of your stay at the Crowne Plaza San Marcos Golf Resort! We agree that our resort is a “great spot” and we look forward to serving you on your next visit. More

Pawtucket, Rhode Island
Top Contributor
61 reviews 61 reviews
4 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed August 17, 2014

I stayed at this hotel for a couple days for business. The history of the hotel is nice and its location is really nice if you need to be in the Chandler area (right on the edge of the downtown strip). The accommodations are very nice and the staff is very pleasant. I only have two complaints...well maybe only one... More

Was this review helpful? Yes 1
Paul G, General Manager at Crowne Plaza San Marcos Golf Resort, responded to this review

Thank you for positing a review of your stay at the Crowne Plaza San Marcos Golf Resort. I agree that summertime in Arizona can be overwhelming especially for visitors who may not be used to the heat. I would like to apologize for the condition of your guestroom and outside surrounding area. Please know this is not the level of... More

Phuket, Thailand
Contributor
13 reviews 13 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 10, 2014 via mobile

We loved the historical aspect of the hotel. Good points about the hotel is the food, bar, pool. The rooms, once in, are decent, but similar to a low quality hotel. Landscaping is pretty bad. Over watering grass, ugly stucco building. That needs to be redone. We will not stay again.

Was this review helpful? Yes 1
Paul G, General Manager at Crowne Plaza San Marcos Golf Resort, responded to this review

Thank you for taking the time to post a review of the Crowne Plaza San Marcos Golf Resort. We are pleased you had the opportunity to enjoy our historical resort and experience our food and beverage outlets and our refreshing pool. We will be certain to address your concerns about our landscaping. Your comments are very valuable to us and... More

Phoenix
1 review
1 of 5 stars Reviewed July 29, 2014 via mobile

I did not stay at the hotel as a guest, but tried to plan a non profit fundraiser. The representative was nice and polite at first. I told her our expectations for pricing and when I told her she went to the website of our prior caterer. She emailed me back and even said she did that and the pricing... More

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza San Marcos Golf Resort, responded to this review

Thank you for giving me the opportunity to speak with you regarding the non-profit event you are planning. As I mentioned it is common for our staff to check our competitor’s pricing so that we can offer our best competitive pricing. We are sorry that you felt it was tacky and I have spoken with the sales manager about how... More

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Additional Information about Crowne Plaza San Marcos Golf Resort

Address: 1 San Marcos Place, Chandler, AZ 85225
Phone Number:
Location: United States > Arizona > Central Arizona > Chandler
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza San Marcos Golf Resort 3.5*
Number of rooms: 248
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Also Known As:
Crowne Plaza San Marcos Golf Hotel Chandler
Crowne Plaza Chandler
Chandler Crowne Plaza

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