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Crowne Plaza San Marcos Golf Resort

3.5 of 5 1 San Marcos Place, Chandler, AZ 85225
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Crowne Plaza San Marcos Golf Resort
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Crowne Plaza San Marcos Golf Resort
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33 reviews from our community

Traveler rating
    13
    6
    8
    5
    1
See reviews for
7
12
1
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Saint Louis, Missouri
Top Contributor
67 reviews 67 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was there for a week long training class. This is a historical resort, but yet it was nice and up to date. Rooms still have exterior entrances, but not a big deal. Pool is fabulous as is the incredibly large hot tub. Did not eat in the restaurant, but heard the staff was great there. Jason at the lobby... More

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza San Marcos Golf Resort, responded to this review

Thank you for taking the time to post a great review of your stay at the Crowne Plaza San Marcos Resort! We were happy to see that enjoyed many of the wonderful amenities and people that make our resort a great place to stay. We hope to see you back again. More

Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 29, 2014

We stayed here last week to take a break from the kids. The hotel is obviously going through what seam to be some good changes. Golf was closed for renovation but the hotel staff is amazing. The place is clean and has a great location, we will be back and you have a great value.

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza San Marcos Golf Resort, responded to this review

Thank you for your 5-star review of your stay at the Crowne Plaza San Marcos Golf Resort! We agree that our resort is a “great spot” and we look forward to serving you on your next visit. More

Pawtucket, Rhode Island
Top Contributor
61 reviews 61 reviews
4 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed August 17, 2014

I stayed at this hotel for a couple days for business. The history of the hotel is nice and its location is really nice if you need to be in the Chandler area (right on the edge of the downtown strip). The accommodations are very nice and the staff is very pleasant. I only have two complaints...well maybe only one... More

Was this review helpful? Yes 1
Paul G, General Manager at Crowne Plaza San Marcos Golf Resort, responded to this review

Thank you for positing a review of your stay at the Crowne Plaza San Marcos Golf Resort. I agree that summertime in Arizona can be overwhelming especially for visitors who may not be used to the heat. I would like to apologize for the condition of your guestroom and outside surrounding area. Please know this is not the level of... More

Phuket, Thailand
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 10, 2014 via mobile

We loved the historical aspect of the hotel. Good points about the hotel is the food, bar, pool. The rooms, once in, are decent, but similar to a low quality hotel. Landscaping is pretty bad. Over watering grass, ugly stucco building. That needs to be redone. We will not stay again.

Was this review helpful? Yes 1
Paul G, General Manager at Crowne Plaza San Marcos Golf Resort, responded to this review

Thank you for taking the time to post a review of the Crowne Plaza San Marcos Golf Resort. We are pleased you had the opportunity to enjoy our historical resort and experience our food and beverage outlets and our refreshing pool. We will be certain to address your concerns about our landscaping. Your comments are very valuable to us and... More

Phoenix
1 review
1 of 5 stars Reviewed July 29, 2014 via mobile

I did not stay at the hotel as a guest, but tried to plan a non profit fundraiser. The representative was nice and polite at first. I told her our expectations for pricing and when I told her she went to the website of our prior caterer. She emailed me back and even said she did that and the pricing... More

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza San Marcos Golf Resort, responded to this review

Thank you for giving me the opportunity to speak with you regarding the non-profit event you are planning. As I mentioned it is common for our staff to check our competitor’s pricing so that we can offer our best competitive pricing. We are sorry that you felt it was tacky and I have spoken with the sales manager about how... More

Parker, Colorado
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 19, 2014

The San Marcos is a different place to stay. The rooms are comfortable (albeit a bit dated), and the grounds and pool areas quite pretty. It's nice to stay somewhere a bit different than the mainstream chains. It's very quiet in the off season.

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza San Marcos Golf Resort, responded to this review

We were very pleased to read your post following your stay at the Crowne Plaza San Marcos Golf Resort. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the future. More

Sierra Vista, AZ
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 14, 2014

This at one time was an awesome Resort experience. That was probably in the 1920's and 30's. The toilets had a ring, the rooms looked dated, not classic. Of course everywhere kept commenting on how it was built in 1912, maybe to justify the unkept look. I did get the room at a bargain price, so did everyone else, evidently.... More

Was this review helpful? Yes 1
Paul G, General Manager at Crowne Plaza San Marcos Golf Resort, responded to this review

Thank you for your comments regarding your recent stay at the Crowne Plaza San Marcos Golf Resort. I apologize that you were disappointed with some of the physical aspects of the resort. We continue to work on these deficiencies to improve the overall experience to give the historical feel with modern amenities. I would also like to thank you for... More

Denver, CO
Senior Contributor
46 reviews 46 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed May 31, 2014

This is my first choice of hotel in Chandler. In spite of that, I'm giving the an average score after much thought because of 2 items that would likely be a problem for anyone other than me and my husband. If the hotel improves upon these 2 things, absolutely a Very Good. Issues I know would really bother some people:... More

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza San Marcos Golf Resort, responded to this review

We greatly appreciate your review of the Crowne Plaza San Marcos Resort and we were pleased to read that you enjoyed our newly renovated resort and our ideal location. Please allow me to apologize for our housekeeping department’s lack of attention to detail in cleaning your guestroom. I will be certain to address this with our Executive Housekeeper. Thank you... More

Sedona, Arizona, United States
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 28, 2014

This is a great place to stay and celebrate. If you are a golfer there is a great golf course one of the original in Arizona. Lots of places to eat close by. Good entertainment. You can get anything you want or desire.

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza San Marcos Golf Resort, responded to this review

Thank you for taking the time to write a review for the Crowne Plaza San Marcos Golf Resort! We agree that this is a great place to stay and we were pleased to see you enjoyed our great location. We look forward to your next visit. More

Yuma, Az
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 13, 2014

Nice place to stay, staff is nice and polite. Lots of history in this landmark, remodeled original rooms on second floor to administrative offices and meeting rooms. Very close to good restaurants and bars. I didn't have any issues during my stay. I would definitely stay here again.

Was this review helpful? Yes 1
Paul G, General Manager at Crowne Plaza San Marcos Golf Resort, responded to this review

Thank you for reviewing your stay at the Crowne Plaza San Marcos Golf Resort. We are pleased that you enjoyed our remodeled resort and wonderful staff. We look forward to seeing you back again! More

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Additional Information about Crowne Plaza San Marcos Golf Resort

Address: 1 San Marcos Place, Chandler, AZ 85225
Phone Number:
Location: United States > Arizona > Central Arizona > Chandler
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza San Marcos Golf Resort 3.5*
Number of rooms: 248
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Also Known As:
Crowne Plaza San Marcos Golf Hotel Chandler
Crowne Plaza Chandler
Chandler Crowne Plaza

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