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Crowne Plaza Phoenix - Chandler Golf Resort

3.5 of 5 1 San Marcos Place, Chandler, AZ 85225 (Formerly Crowne Plaza San Marcos Golf Resort)
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Crowne Plaza Phoenix - Chandler Golf Resort
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Crowne Plaza Phoenix - Chandler Golf Resort
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42 reviews from our community

Traveler rating
    17
    8
    11
    5
    1
See reviews for
8
12
4
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Elgin, Illinois, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel because a close friend got married here. The entire weekend was a great experience. Their wait staff was always helpful, their food was great and our room was a retreat. We were on the fourth floor and in a "quiet zone". My next comment might be a little odd, but I also want to comment... More 

Was this review helpful? Yes 2
Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thank you so much for the great review of your stay at the Crowne Plaza San Marcos Golf Resort and for providing our potential guests with such positive feedback! More 

Orange County
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hardwood floors are the first thing you see when you walk in the french double doors, and they are gorgeous! I spent a week here and my expectations were exceeded. My notes from memory are: The downtown area is quaint and fun with tons of places to eat and drink. They have a baby starbucks in the lobby that... More 

Was this review helpful? Yes 2
Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

We were very pleased to read your review of the Crowne Plaza San Marcos Golf Resort! It’s exciting to hear that our guests enjoyed all the amenities we offer and our perfect location in downtown Chandler. We look forward to your return. More 

Washington DC Metro
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Nice enough hotel but all the renovations going on were really annoying. Hotel "advertises" Starbucks coffee like it has a coffee shop on site. Maybe it's undergoing renovations? It's really just Starbucks coffee served at the lobby bar in the mornings. Also got impression there was some type of gift shop but I think that is still undergoing renovations too?... More 

Was this review helpful? Yes 1
Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thank you for posting a review of your stay at the Crowne Plaza San Marcos Golf Resort. Please allow me to apologize for our inability to provide you better directions and transportation options. Your comments are important to us and will be addressed with our staff. We value your business and look forward to serving you on a future visit. More 

Sedona, Arizona
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I had occasion to spend two days in the Chandler area and arrived at the hotel early, looking forward to having a nice lunch on the property and take advantage of the whirlpool. I was told if I checked in before 2:00 there would be a $35 early check-in charge. this started things off on the wrong foot and I... More 

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thank you for posting a review of your recent stay at the Crowne Plaza San Marcos Golf Resort. Please allow me to apologize that we fell short of our goal to provide a premiere stay and especially a sound night’s sleep. We will be certain to review our quiet zone policy with our front desk and housekeeping staff. We value... More 

Bluemont, Virginia, United States
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 13, 2014

Convenient location to downtown Chandler so walking to restaurants and shop is not a problem. The rooms are clean and good size. I've only stayed on the first floor so the view might not be the best -- parking lot or vegetation if you're on an outside room. I'd opt for higher floors if you're someone that would like a... More 

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thanks for the great review of the Crowne Plaza San Marcos Golf Resort! We’re glad you were able to enjoy many of the amenities that make our resort a great place to stay. We hope to see you again soon! More 

Contributor
17 reviews 17 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 11, 2014

The room we stayed in was just renovated. Hurriedly. They forgot to turn the cold water back on. There were no wastebaskets. the dead bolt didn't work; when we called about that, the front desk told us we didn't need it since the door locked automatically when it closed. That being said, we were staying there for an event and... More 

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thank you for taking the time to share your recent experience at the Crowne Plaza San Marcos Golf Resort with us. We sincerely want to apologize for the shortcomings you encountered with the guestroom during your stay and we will address those issues immediately. We very much appreciate your kind comments regarding the staff and will share those with them.... More 

Manchester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 4, 2014

I had read mixed reviews about this hotel however when I arrived there I have to say that the staff were very helpful and welcoming and gave me about 5 vouchers for a breakfast for two people which i hadn't requested but was a pleasant surprise (I was staying for 10 nights). The staff were friendly and smiling throughout the... More 

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thank you for posting such a glowing review following your stay at the Crowne Plaza San Marcos Resort! We’re glad you were able to experience all the amenities and features that make our resort a great place to stay. We’re very proud of our staff and their ability to make our guests feel welcome. We look forward to seeing you... More 

The Dalles, Oregon
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 30, 2014

I stayed here several times for business and love it. The rooms are comfortable and nicely decorated. The grounds are beautiful and very relaxing after a long day working. They have an excellent, well equipped fitness center. The hotel is located in the heart of the historic old town and within two blocks are a number of good restaurants--once parked,... More 

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thank you for sharing a wonderful review of your visits to the Crowne Plaza San Marcos Golf Resort! We’re delighted to have you share your comments with us and other TripAdvisor patrons. We hope to see you again soon! More 

Sedona, Arizona
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 21, 2014

The staff was very nice, the room was very clean and nice, too, however, it did not even have a fridge. i requested it and it came 1.5 hour after my request... The hotel grounds were not too clean, either. One out of the two elevators was broken, the other was simply dirty. The room was not 1005 soundproof, i... More 

Was this review helpful? Yes 1
Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thank you for taking the time to critique your stay at the Crowne Plaza San Marcos Golf Resort. It’s a pleasure to share your comments regarding our staff. We will, however, be certain to address your concerns with the cleanliness of the grounds and elevator. We value your comments and we look forward to a future visit so we can... More 

Saint Louis, Missouri
Top Contributor
67 reviews 67 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 5, 2014

I was there for a week long training class. This is a historical resort, but yet it was nice and up to date. Rooms still have exterior entrances, but not a big deal. Pool is fabulous as is the incredibly large hot tub. Did not eat in the restaurant, but heard the staff was great there. Jason at the lobby... More 

Was this review helpful? Yes 1
Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thank you for taking the time to post a great review of your stay at the Crowne Plaza San Marcos Resort! We were happy to see that enjoyed many of the wonderful amenities and people that make our resort a great place to stay. We hope to see you back again. More 

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Additional Information about Crowne Plaza Phoenix - Chandler Golf Resort

Address: 1 San Marcos Place, Chandler, AZ 85225 (Formerly Crowne Plaza San Marcos Golf Resort)
Phone Number:
Location: United States > Arizona > Central Arizona > Chandler
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Phoenix - Chandler Golf Resort 3.5*
Number of rooms: 248
Reservation Options:
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Also Known As:
Crowne Plaza San Marcos Golf Hotel Chandler
Crowne Plaza Chandler
Chandler Crowne Plaza
Hotel Style:
#10 Business Hotel in Chandler

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