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Crowne Plaza Phoenix - Chandler Golf Resort

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1 San Marcos Place, Chandler, AZ 85225 (Formerly Crowne Plaza San Marcos Golf Resort)
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Crowne Plaza Phoenix - Chandler Golf Resort
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Crowne Plaza Phoenix - Chandler Golf Resort
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84 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Flagstaff, Arizona
Level Contributor
260 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed here many years ago with family and it was nice. It is an older historic hotel in the main building with more modern rooms added on. The place is like I remembered it but not in a good way. It is the place I went to 20 years ago with 20 more years of wear on it. There... More 

Was this review helpful? Yes
Cleveland, Ohio
1 review
3 of 5 stars Reviewed 1 week ago

I'm very familiar with the Intercontinental brand. The pics and reviews for this hotel were very nice. The common areas were nice. However the room left a lot to be desired. My first room was in a corner and was very dark. The balcony and balcony furniture was covered in bird droppings. So I changed rooms. The second room was... More 

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thank you for posting a review of your stay with us. We apologize that your room was not up to our standards. We are committed to providing our guests with the highest quality facility and we have taken steps to remedy the cleanliness of the patios and patio furniture. We hope you will continue to choose the InterContinental Brand of... More 

Honolulu, Hawaii
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My family and I stayed at the Crowne Plaza Chandler/San Marcos Golf Resort (May 27-28) because of its convenient location by Chandler High School. Check in was quick and convenient and the staff was quite helpful with dining tips and offering directions. We were tired so we ordered room service since the main dining room was closed. If room service... More 

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thank you for reviewing your family’s recent stay at our resort. We look forward to hearing from our guests and we value your candid feedback. Thank you for sharing. More 

Montreal, Canada
Level Contributor
69 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed at the Crown Plaza for a week. My team was having a meeting at the hotel. It was easy to walk to some restaurants and cafes right around the hotel. The rooms were OK, nothing special to mention. Their onsite team for events was great. Very helpful. They were very responsive overtime we needed something. The main thing... More 

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thank you for posting a review of your stay at the Crowne Plaza San Marcos Golf Resort and especially for commending our events staff. Our downtown location near great local businesses offers many dining options for our guests. We hope to see you again on a future visit to Chandler. More 

Madison, Wisconsin
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I stayed here for a few days on business and really enjoyed my stay. I had two rooms because I had to rebook for an extra night due to plans changing, and the front desk was very accommodating. When I first checked in I met Tommie, a lovely young lady who found me an very nice, quiet room close to... More 

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Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thank you for posting a great review of your stay at Crowne Plaza San Marcos Golf Resort! It brings us pleasure to know that our team members made your stay more memorable and that you enjoyed our ideal location. We look forward to your return. More 

1 review
3 of 5 stars Reviewed May 26, 2015 via mobile

Requires some improvements: balcony wasn't clean . It had dust on the table and dirty floor . No refrigerator at the room. It had an old coffee machine. Overall the room was clean. My husband had a breakfast there for $15 plus tax and he wasn't impressed at all. For this price you could get nice breakfast meal outside. The... More 

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thank you for posting a review of your recent stay at our resort on TripAdvisor. We apologize for the condition of your balcony and we appreciate your valuable comments regarding our breakfast pricing and guestroom layout. As always we look forward to hearing from our guests and hope to see you back again More 

Prescott, Arizona
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 26, 2015

I recently had to visit this property for a conference. The map of the property is a little intimidating ... lots of buildings and pathways. However, that provides everyone with a balcony, and mine on the third floor faced right into a tree! It was great ... it gave me privacy, but I could still see the courtyard below. The... More 

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Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thank you for posting a review of your stay at our resort for your recent conference. We are pleased to read that you took advantage of the guestroom balcony and that our Temple Spa Sleep Kit helped make your stay more enjoyable. We hope that you will continue to choose Crowne Plaza for your travel needs. More 

Boston, Massachusetts
Level Contributor
85 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed May 25, 2015

Beautiful junior suite, too roomy for one person but that's not really a complaint! Walked to restaurants and shops. Comfy bed, clean room, efficient check in. The grounds are beautiful and you can golf although I did not.

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thank you for posting a review of your stay at the Crowne Plaza San Marcos Golf Resort. We are pleased that you had an enjoyable stay and we look forward to serving you again. More 

El Paso
Level Contributor
82 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed May 18, 2015 via mobile

From start to finish, the place was just great! The grounds were very nice & the location was outstanding. Aside from the many cats running around, it was a perfect stay; I highly recommend the place!

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Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thank you Peter for the great review of our resort! We hope you have the opportunity to visit us again soon. More 

VAIL
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed May 6, 2015

This is a historic hotel near a great brewery. We stayed in a late 70's section of the hotel. Exterior walkways that are pretty dark. The rooms were okay. The golf course looked great. We ate at the San Tan brewery, or rather drank a few at San Tan! Not a huge fan, the garden is pretty but is in... More 

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thank you for posting a review of your stay at our resort during spring training. We are glad you enjoyed our neighbors at the San Tan Brewery and we hope you will visit us again next season. More 

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