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Crowne Plaza Phoenix - Chandler Golf Resort

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1 San Marcos Place, Chandler, AZ 85225 (Formerly Crowne Plaza San Marcos Golf Resort)
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Crowne Plaza Phoenix - Chandler Golf Resort
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Crowne Plaza Phoenix - Chandler Golf Resort
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65 reviews from our community

Traveler rating
    21
    20
    14
    6
    4
See reviews for
15
17
5
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Palaiseau, France
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

you like hotels well maintained (wall painting, bath room, ...), you like at the hotel restaurant to get your main course after your starter, you like your main course to be warm, you like the personel to apologize when they screw up (everyone can make a mistake), you like to sleep at night with no noise. RUN AWAY from this... More 

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San Tan Valley, Arizona
Top Contributor
59 reviews 59 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed overnight for a wedding recently and found the hotel and rooms very nice but pricey even with the 'Wedding Block of Rooms". The next morning we all met for the breakfast buffet which was $14.95/per person. It turned out to be a better deal than just ordering a few side dishes since the bacon alone was $8.00! Apparently... More 

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Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

We appreciate your review of the Crowne Plaza San Marcos Golf Resort. Please accept our apology for our inability to properly convey the times of our regular breakfast and our Sunday brunch. We will make a greater effort to communicate this clearly to our dining guests to avoid any pricing confusion. Thank you again for your comments. More 

Dallas, Texas
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed at this hotel last week on business and overall was happy. The location is convenient because there are quite a few restaurants within walking distance. The breakfast buffet, which was included with my rate, was a nice bonus and included eggs, bacon, pancakes, lots of fresh fruit, yogurt, plus an assortment of cold items and pastries. The fitness... More 

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Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thank you for reviewing your stay at the Crowne Plaza San Marcos Golf Resort. We were pleased to read that you enjoyed our location and amenities such as breakfast and the fitness facility. Your caveat comments are very helpful as we continue to institute improvements to our resort. Thank you again and we hope to see you back soon. More 

Toronto, Canada
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Grounds at this Hotel are really lovely. Lobby is elegant. Hotel is really nice at night. very romantic. Pool is great! We could walk to all restaurants nearby! Our room was beautiful. No complaints. We really enjoyed our stay!

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Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thank you for the great review of the Crowne Plaza San Marcos Golf Resort! We look forward to seeing you back again soon. More 

Palm Beach Gardens, Florida
1 review
1 of 5 stars Reviewed 6 days ago NEW

Let me start by saying that had I not blind bid for this room on Hotwire, I would have NEVER stayed here. To start with the pros, location is the only one I can think of. It is convenient to many shops and restaurants, but that is where the pros end. I got here at check in time and had... More 

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Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thank you for posting a review of your recent stay at our resort. We apologize that your experience was not up to our usual high standards and your comments will be addressed with our team members. Please know that your comments are very important to us as we continue to improve our accommodations and services. More 

Normal, Illinois
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I am hesitant to give this property 4 stars because the actual property doesn't deserve it. Yes, the hotel is historical, the lobby is gorgeous and the location is amazing (downtown Chandler). However, my room was dirty and outdated. Water pressure was minimal, the outside balcony had cigarette butts and I found a balloon behind my curtain - a gift... More 

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Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thank you for reviewing your recent stay at our resort. We will be certain to address the cleanliness issue you mentioned and we are pleased that you were able to enjoy our great location. Our goal for your next visit with us is that we will merit 5 stars in all areas! More 

Twin Lake, Michigan
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

The Crowne here is a very nice resort type hotel. Clean and in nice condition. Beautiful grounds. Rooms are clean and nicely decorated. Pool areas are large and very nice. Restaurants and bar are nice also. Great location with shops, restaurants, and bars wit in a block. Nice golf course on site. Nice large balcony's.

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Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thank you so much for taking the time to review your stay at our resort. We were glad to read that you enjoyed many of the amenities that make our resort a great place to stay. We look forward to welcoming you back again! More 

Calgary, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

I got back to my hotel after a late dinner and there was no cold water in the taps, the vending machine was sold out of bottled water and the ice machine was out of ice. I called the front desk and they told me there was only one person in the hotel and nothing could be done about it.... More 

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Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thank you for taking the time to provide feedback on your stay at the Crowne Plaza San Marcos Golf Resort. Please allow me to apologize for the problems you encountered during your stay with us. Our goal is to address your concerns and prevent them from occurring in the future. Thank you for giving us another opportunity to serve you... More 

Naperville, Illinois
1 review
3 of 5 stars Reviewed 2 weeks ago

Lovely town with many good restaurants within walking distance. Unfortunately not so happy about my hotel room. Our room smelled like urine, I told the front desk they promised to clean it. They never did. I gave up. In general the hotel rooms are dirty at least the once that are mostly used (near the pool area) since they are... More 

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thank you for posting a review of your recent stay at our resort. Please allow me to apologize for the cleanliness issues you encountered as this is certainly not the high stand of guest experience that we offer. Your comments have been addressed with our department manager so that we may take corrective action. Once again we thank you for... More 

Sarasota, Florida
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel was the designated hotel for a family wedding in Chandler, Az, a southwest Phoenix suburb. The hotel was very family friendly, especially young families. Our kids roamed the grounds freely and had a terrific time. The accommodations were clean and basic with many amenities; including a swimming pool and hot tub, restaurant, a sparse workout room, golf course,... More 

Was this review helpful? Yes 1
Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thank you so much for your review of the Crowne Plaza San Marcos Golf Resort. We are glad you and your family enjoyed our resort and the surrounding area. We hope you have an opportunity to return to the Chandler area in the future. More 

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