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Crowne Plaza Phoenix - Chandler Golf Resort

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1 San Marcos Place, Chandler, AZ 85225 (Formerly Crowne Plaza San Marcos Golf Resort)
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Crowne Plaza Phoenix - Chandler Golf Resort
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Crowne Plaza Phoenix - Chandler Golf Resort
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76 reviews from our community

Traveler rating
    24
    25
    17
    6
    4
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26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Boston, Massachusetts
Top Contributor
85 reviews 85 reviews
23 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Beautiful junior suite, too roomy for one person but that's not really a complaint! Walked to restaurants and shops. Comfy bed, clean room, efficient check in. The grounds are beautiful and you can golf although I did not.

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Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thank you for posting a review of your stay at the Crowne Plaza San Marcos Golf Resort. We are pleased that you had an enjoyable stay and we look forward to serving you again. More 

El Paso
Top Contributor
80 reviews 80 reviews
14 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

From start to finish, the place was just great! The grounds were very nice & the location was outstanding. Aside from the many cats running around, it was a perfect stay; I highly recommend the place!

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Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thank you Peter for the great review of our resort! We hope you have the opportunity to visit us again soon. More 

VAIL
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

This is a historic hotel near a great brewery. We stayed in a late 70's section of the hotel. Exterior walkways that are pretty dark. The rooms were okay. The golf course looked great. We ate at the San Tan brewery, or rather drank a few at San Tan! Not a huge fan, the garden is pretty but is in... More 

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Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thank you for posting a review of your stay at our resort during spring training. We are glad you enjoyed our neighbors at the San Tan Brewery and we hope you will visit us again next season. More 

Pittsburgh, Pennsylvania
Top Contributor
55 reviews 55 reviews
44 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Thought this place was absolutely beautiful!! Maid service was prompt and invisible! We were in a quiet zone due to no kids. Was so peaceful!! We asked for the fire pits to be courtyard lighted, happened in moments! Nice front desk gentleman from Michigan was a sweetie pie!! He paid attention to details. Bar area and lobby was very nice.... More 

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Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thank you for posting a great review of the Crowne Plaza San Marcos Golf Resort! We are pleased to read that you were able to enjoy many of the amenities, features and staff at our resort. We hope to have another opportunity to provide you with lodging on your next trip to the Chandler area. More 

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

We stayed in Chandler while visiting family and enjoyed the location of this resort. We were in room #205. There's lots of shopping within a short walking distance on the east side. We booked the Bed and Breakfast package which was $240 per night. I have to say that our room was outdated and dusty. The carpet and especially tile... More 

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Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thank you for posting a review of your recent stay with us and especially for providing your room number so that we can address the concerns you listed. We are committed to providing our guests with the highest quality services and facilities and we hope you will give us another opportunity on a future visit to the Chandler area to... More 

1 review
4 of 5 stars Reviewed 5 weeks ago

Begin by saying that the resort is located in a nice historic location close to some great restaurants and shopping. The resort itself is well maintained and clean. I was most impressed by courteous and efficient staff. I was there for a week at a conference and from the beginning no matter how hectic nor what need arose the staff... More 

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Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thank you for posting a wonderful review of the Crowne Plaza San Marcos Golf Resort! We are very proud of our staff’s ability to make our guests feel so welcome. We agree our resort is a "great spot" and we hope you will have another opportunity to stay with us again. More 

Oklahoma City, Oklahoma
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed April 16, 2015

We place to be very quiet and a quaint place in a historic district in the Phoenix area. Downtown Chandler is a nice quiet area with good eating and nighttime entertainment. Not being a golfer I did not indulge in the course but the rest of the hotel was clean and well kept up, teh pool area was immaculate. Hot... More 

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Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thank you for the great review of your stay at the Crowne Plaza San Marcos Golf Resort! We know that business travel can be tiring so we were pleased to read that you enjoyed the resort's quietness and its perfect location. We hope to see you back again when you travel to the Chandler area. More 

1 review
4 of 5 stars Reviewed April 16, 2015 via mobile

I am five days into an eight day stay and the customer service has been nothing short of FANTASTIC! Although we arrived early before check in, Lisa at the front desk checked our bags with a smile and gave us pass keys to the pool and since she knew we had been traveling so long, offered us a complimentary breakfast... More 

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Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thank you so much for posting such a wonderful review of the Crowne Plaza San Marcos Golf Resort. It gives us great pleasure to know that our team members are making your stay one that merits a five-star rating for service. We value your business and hope your event is a great success. More 

Edmonton, Canada
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed April 12, 2015

I stayed here a week for work, but I could definitely see this as a vacation spot. This location is definitely a "resort" and for a pretty great price. The pool is nice and private. The "continental breakfast" I received free for having gold status turned out to be the full buffet which is nice. Some travellers calling it "maze... More 

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Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thank you for posting your review of the Crowne Plaza San Marcos Golf Resort. We were happy to see that you enjoyed your stay with us. We do apologize, however, for the inconvenience our non-working wifi may have caused you. We hope you have another opportunity to stay with us the next time you visit the Chandler area. More 

Naples, Florida
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 11, 2015

I have stayed at this hotel numerous times in the past and while it has been somewhat updated, it still needs some improvements, specifically in the areas of attention to detail and staff training. The rooms were spacious and clean, wi-fi was adequate, but the housekeeping staff need to pay more attention to detail. (Wastebaskets not emptied, and toilet paper... More 

Was this review helpful? Yes 1
Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thank you for sharing your experience during your most recent stay at our resort. We do apologize that your stay was not up to our usual standards. Your comments are very valuable to us and they will be addressed with our staff. We appreciate your continued patronage and look forward to seeing you back in the future. More 

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