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Holiday Inn Chandler

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1200 West Ocotillo Road, Chandler, AZ 85248
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Holiday Inn Chandler
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17 Reviews from our TripAdvisor Community

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Traveler rating
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5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Seattle, Washington
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed two nights to visit a disabled family member. Accommodations were great for the price. Front desk was the greatest. They met all our special requests and treated our family like guests. Can't say enough on how great we were treated. Will stay the next time we are in area

Was this review helpful? Yes
Araceli P, General Manager at Holiday Inn Chandler, responded to this review

Dear, Rogersfamily2 Thanks for your awesome review! We strive to be the best at the Holiday Inn Chandler Arizona in Ocotillo and we happy that you enjoyed your stay. We look forward to your next visit! Araceli Palma | General Manager More 

Rio Rancho, New Mexico
Level Contributor
87 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 4 weeks ago

my two kids and I stayed at this hotel during May 30-31, and were pleasantly surprised how nice the hotel was maintained. The staff said they were just renovated, but that occurred in November 2014. The room (203) we stayed in was nice and it over looked the pool. We had one issue while we stayed at the hotel and... More 

Was this review helpful? Yes
Araceli P, General Manager at Holiday Inn Chandler, responded to this review

Dear Anthony M, Thank you for your review of our Holiday Inn Chandler Arizona at Ocotillo! I totally agree with you, Emma & Yaraly are amazing and I feel very fortunate to work with them. I appreciate your comments and I will pass it on to them. I am so sorry to hear that you encounter an issue with your... More 

South Carolina
Level Contributor
65 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed May 27, 2015

For business travel in April stayed at the Holiday Inn for 6 nights. Clean rooms, comfortable beds, and a very nice pool area. Service was top notch! Close to several good restaurants. Would stay here again when in Chandler.

Was this review helpful? Yes
Araceli P, General Manager at Holiday Inn Chandler, responded to this review

Thank you for your great review! Here at the Holiday Inn Chandler at Ocotillo, we strive to provide the best service possible. We look forward to your next visit! Araceli Palma | General Manager More 

Prescott, Arizona
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 4, 2015

Stayed here for business and was very impressed with the cleanliness and appearance of the property in general and my guest room in particular. The hotel was recently renovated and it looks and feels like a brand new hotel. The check in was very efficient...thanks Yaraly. Everyone on staff that I interacted with was very friendly and helpful. They have... More 

Was this review helpful? Yes
Araceli P, General Manager at Holiday Inn Chandler, responded to this review

Dear Rjsampson Thank you for sharing a review of your recent stay with us! We are thrilled that our location and its proximity to all that Chandler in Ocotillo has to offer exceeded your expectations. It makes us so happy that you found your accommodations clean and comfortable and that our staff was friendly and helpful throughout your time with... More 

Carroll, Iowa
1 review
5 of 5 stars Reviewed April 8, 2015

Our group stayed at the Holiday Inn in Chandler for three nights and really enjoyed our stay. It is close to excellent golf as well as downtown Chandler. The rooms were big and clean and the pool was great too. Nice fire pit table to sit by in the pool area was a favorite spot for us. We ate there... More 

Was this review helpful? Yes
Araceli P, General Manager at Holiday Inn Chandler, responded to this review

Dear Joe B, I am so glad to hear that we succeeded your expectations in every area of the hotel. It is my staff and I's goal to do everything we can to ensure that each guest's needs are attended to. I is always great to hear when we are able to do that. We look forward to serving you... More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 25, 2015

The rooms are awesome! TV, Bathroom, Mirror, Balcony (sometimes) and comfy bed(s). Also I love the pool! My family tries to fit it in every night. The breakfast does cost money, it isn't free. I ordered a waffle and it was pretty small, even though you get two. ( I shared it with my brother, maybe that's why.) Very family... More 

Was this review helpful? Yes
Araceli P, General Manager at Holiday Inn Chandler, responded to this review

Dear Lauren_cheer21 Your feedback on your recent stay at the Holiday Inn Chandler at Ocotillo was much appreciated by our management team. We strive to constantly update our hotel in accordance with our guest's wishes and recently completed at $2 million renovation. We are glad that you liked what you saw when you were here in Chandler with your family... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed March 2, 2015 via mobile

stayed at that hotel on my honeymoon night before we left for a trip bar was located in the front was easy to access rooms check out was so easy we will definitely stay there again. everything was very clean hotel rooms smelt very fresh

Was this review helpful? Yes
Araceli P, General Manager at Holiday Inn Chandler, responded to this review

Greetings Rogersfamily 2, Thank you for spending such a special occasion with us. The team here takes great pride in what they do and where they do it. Thank you for the recognition, we look forward to you staying with us again! Warm Regards, Araceli Palma General Manager More 

Eastern WA
Level Contributor
34 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed February 20, 2015

Hotels were filling up fast on Valentine's Day so gambled on Hotwire, got a great hotel for a good price! Large, clean room, comfortable bed, quiet. Staff is very nice. Had a small issue with billing that had already been resolved by the time I got to the desk. Food is good. Would stay here every time I came to... More 

Was this review helpful? Yes 1
Araceli P, General Manager at Holiday Inn Chandler, responded to this review

Dear CB, Thank you for taking time to share your experience. I am thrilled we lived up to and exceeded your expectations. The team here wants to ensure that everyone has an incredible experience and service is our number one priority. Anytime you are in Chandler at Ocotillo, we would be happy to have you stay with us. Araceli Palma... More 

Ventura, California
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed January 25, 2015

I had stayed here before but never wrote a review. Just like the last stay I cannot say anything bad about this place. I forgot my toothpaste and just like the plaque in the bathroom says they are happy to give you small toiletries at no cost. I also needed to borrow scissors and they were happy to let me... More 

Was this review helpful? Yes
Araceli P, General Manager at Holiday Inn Chandler, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We are a seasonal hotel, during this time of the year the demand is very high and our price tempts to go up. I'm glad you were able to get a great price with Hotwire. We value your feedback. We... More 

Mountain View, California
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed January 11, 2015

The best parts of the stay were: - the polite and professional staff, - good breakfast, and - the clean rooms. Some suggested improvements: Add a microwave to each room without an additional charge Improve wifi reception in rooms The pool temperature needs to be maintained above 82 more consistently in December. Our kids who swim a lot in 80... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Chandler, responded to this review

Dear Ra1nb0ws, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. I appreciate and wish to thank you for the kind words directed to the staff. However, I truly apologize for the not up to par experience you had during you stay with us. Rest assured that your comments... More 

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