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Sheraton Wild Horse Pass Resort & Spa

4.0 of 5 5594 West Wild Horse Pass Boulevard, Gila River Indian Community, Chandler, AZ 85226
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Certificate of Excellence 2014
Sheraton Wild Horse Pass Resort & Spa
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Sheraton Wild Horse Pass Resort & Spa
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1,105 reviews from our community

Traveler rating
    596
    330
    99
    46
    34
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257
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sheraton Wild Horse Pass Resort & Spa
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NYC
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Resort is amazing. The staff is extremely attentive, there is a pool, golf course, casino nearby and the Premium Outlets and if you don't want to drive, a shuttle will get you there. The Lobby has an amazing aroma and yoga sounding instrumental music playing which is so soothing. The Lower Level has a homey feel and a big... More 

Was this review helpful? Yes
SHeckathorne, Public Relations Manager at Sheraton Wild Horse Pass Resort & Spa, responded to this review

Dear Guest, Thank you for your recent visit and post. It is fantastic to hear that you enjoyed our many nearby attractions and amenities. It sounds like you also made great use of our resort amenities and offerings. We are thrilled that you enjoyed the live music in the lobby and our signature resort scent. Thank you for spending your... More 

Mesa, Arizona
Contributor
19 reviews 19 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked a room here for NYE so that we could walk to Rawhide and was really surprised how nice the hotel and the rooms were. Beautiful view when you walk in and the beds were very comfy. The bathtub was large and I was bummed I didn't get to use it during our quick stay. The only bummer was the... More 

Was this review helpful? Yes
SHeckathorne, Public Relations Manager at Sheraton Wild Horse Pass Resort & Spa, responded to this review

Dear Guest, Thank you for electing to spend your New Year's Eve with us. It is always wonderful to spend the holidays somewhere special. It sounds like you enjoyed your room and the amenities. I am sorry to hear that the in-room dining wait was longer than expected. I am sure that was a disappointment. Thank you for taking the... More 

Stillwater, Oklahoma
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for our bowl game, and we had a great time! It is themed in Native American style. The pools and hot tubs are amazing!! Very beautiful with mountains and the golf course. Our room was adequate and clean. It is a little remote if you didn't rent a car. However, they do have a shuttle that goes... More 

Was this review helpful? Yes
SHeckathorne, Manager at Sheraton Wild Horse Pass Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to tell us about your recent stay, we greatly appreciate your comments and are delighted you enjoyed your time here. We are pleased to hear that you enjoyed a few of the many amenities that The Sheraton Wild Horse Pass has to offer; especially the pools and the views that come with... More 

A TripAdvisor Member
4 of 5 stars Reviewed 3 weeks ago

I stayed at the Sheraton Wild Horse Pass resort from Dec 30 to Jan 2 on a short holiday, hoping to escape the cold. It was unseasonably cold in Arizona, but there were still lots of things to do. Pros: Serene environment true to its roots - without a 'cookie-cutter' Sheraton look, but with appropriate recognition of Starwood Preferred Guest... More 

Was this review helpful? Yes 1
SHeckathorne, Public Relations Manager at Sheraton Wild Horse Pass Resort & Spa, responded to this review

Dear guest, Thank you for taking the time to provide us with feedback regarding your most recent stay. We are thrilled to hear that you were able to enjoy our serene atmosphere and the many amenities our resort has to offer. We are also glad to hear that you took advantage of our complimentary shuttle to our nearby attractions. I... More 

Gilbert, Arizona
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 21, 2014

I am a desert rat, so anything that is true to a desert scape is home. And this was home plus. I will be staying mostly here when I travel to Phoenix. Pros: Lobby is gorgeous. They pipe a smell in that is so relaxing. This resort is on an Indian reservation and there are several cultural influences. My room... More 

Was this review helpful? Yes 3
SHeckathorne, Public Relations Manager at Sheraton Wild Horse Pass Resort & Spa, responded to this review

Dear Guest, Wow! We are absolutely floored by your glowing review and are so appreciative of your kind words. We know that loyalty matters and it is a huge honor to hear that our particular property has you considering a return. Nothing resonates with potential guests as strongly as the praise of a recent guest. Thank you for taking the... More 

Omaha, Nebraska
Top Contributor
62 reviews 62 reviews
44 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed December 15, 2014

We travel frequently to the Phoenix area but had never been in the Chandler area before. We were attending a business meeting at the Sheraton Wild Horse Pass Resort, arriving on a Friday and checking out on a Sunday morning. The resort is close to I-10 and has a golf course, a spa and is close to the Premium Outlets... More 

Was this review helpful? Yes 1
SHeckathorne, Public Relations Manager at Sheraton Wild Horse Pass Resort & Spa, responded to this review

Dear guest, Thank you for taking the time to provide us with valuable feedback regarding your recent stay. We are delighted to hear that you enjoyed our beautiful grounds and the many amenities our resort has to offer. We anticipate your return in the near future so that you can take advantage of our newly renovated pools and beautiful Troon-managed... More 

Houston, Texas
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 11, 2014

This place is very nice, the rooms are large and well appointed, the staff is mostly friendly and the grounds are beautiful. One issue for me was the distance from my room to the main hotel area where all the action is...it was about a 10 minute walk, granted I was on the absolute end of one of the wings,... More 

Was this review helpful? Yes 3
SHeckathorne, Public Relations Manager at Sheraton Wild Horse Pass Resort & Spa, responded to this review

Dear guest, Skek Thash ("Good Day")! Thank you very much for sharing your sentiments regarding your recent stay with us. In particular you mentioned “large and well appointed” rooms, a “friendly” staff, and “beautiful” grounds. And while our Resort property is quite spacious and ever-expanding, we do empathize with your feelings about having to walk some distance to your room... More 

Dayton, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 10, 2014

We checked in on a Friday and were greeted by many friendly staff. Once we got to our room and walked around the property we noticed that the pool was closed and being reconstructed. When we asked, since we are from Ohio and 74 is pool weather to us in December, they were very accommodating saying we could use the... More 

Was this review helpful? Yes
SHeckathorne, Public Relations Manager at Sheraton Wild Horse Pass Resort & Spa, responded to this review

Dear Guest, Thank you so much for taking the time to give feedback regarding your recent stay with us. We apologize that your visit unfortunately was during the same time that we were enhancing our pools but are glad to hear that you were still able to enjoy Aji Spa's pool. We hope that you will visit again once we... More 

Kitchener
Top Contributor
64 reviews 64 reviews
56 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed December 10, 2014 via mobile

We stayed here for 3 nights in December... I brought my family down as I was attending a meeting there and it looked like there would be lots for the kids to do. I checked with the hotel prior to arrival and they indicated that there were lots of kids activities and they could handle my family of five. My... More 

Was this review helpful? Yes
SHeckathorne, Public Relations Manager at Sheraton Wild Horse Pass Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to share the details from your recent stay with us. We are sorry to hear that the resort layout and the pool closure were not among your favorites and apologize for any miscommunication. We have a truly unique setting and the layout of the resort was designed to maximize the beautiful mountain... More 

Fort Worth, Texas
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 9, 2014

I stayed here for a conference. Rooms are quite comfortable with beautiful desert/mountain views and nice amenities. Staff were very nice. The native flute music in the common areas was soothing and contributed to the positive atmosphere. Restaurant was good but expensive. The spa menu looked outstanding and unique, and I hated to miss it.

Was this review helpful? Yes
SHeckathorne, Public Relations Manager at Sheraton Wild Horse Pass Resort & Spa, responded to this review

Dear Guest, Thank you so much for your feedback. We are delighted to hear that you enjoyed your visit to Sheraton Wild Horse Pass Resort, the beautiful surroundings and native flute music definitely creates a very special energy. We know that time is precious and attending your meetings was a priority. We are so sorry that your schedule did not... More 

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Additional Information about Sheraton Wild Horse Pass Resort & Spa

Address: 5594 West Wild Horse Pass Boulevard, Gila River Indian Community, Chandler, AZ 85226
Phone Number:
Location: United States > Arizona > Central Arizona > Chandler
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sheraton Wild Horse Pass Resort & Spa 4*
Number of rooms: 500
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Also Known As:
Sheraton Wild Horse Pass Hotel Chandler
Sheraton Chandler
Chandler Sheraton
Sheraton Wild Horse Pass Resort And Spa
Hotel Style:
#4 Romantic Hotel in Chandler
#7 Business Hotel in Chandler
#8 Family Hotel in Chandler

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