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Sheraton Wild Horse Pass Resort & Spa


Hotel class 4.0 of 5
5594 West Wild Horse Pass Boulevard, Gila River Indian Community, Chandler, AZ 85226
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Reviews you can trust

85% Recommend
4.5 of 5 stars 227 reviews
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By trip type
All (227)
[ Date ] [ Rating ]
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5 of 5 stars
pagasa14   1 contribution
SLC
Nov 23, 2009 | Trip type: Family New

I'm currently at this property with my family (wife and two kids) and wanted to compliment the management and staff on a wonderful stay. I’ve been a SPG Platinum for more than 8 years and average 100-150 nights a year at SPG, Hilton and Four Seasons properties and have experienced the gamut of service in terms of service and product.... more

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4 of 5 stars
jfreddion   6 contributions
Worcester, MA, USA
Nov 23, 2009 | Trip type: Business New

I found the hotel to be high quality without being the least bit stuffy. Even though I was there for a business conference, I had a relaxing experience. The setting was beautiful. spa was super. The food was good, and the staff was uniformly friendly. The room was fairly standard for a hotel in this class. Not bad, not a... more

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5 of 5 stars
relaxingtravel   1 contribution
relaxingtravel
Nov 17, 2009 | Trip type: Couples

My experience in booking a last-minute vacation for my husband and I has been first rate. The reservations team onsite at the Wild Horse Pass resort is friendly, helpful and efficient. On three different occasions I spoke with different employees all of who helped me make adjustments to my reservations and handle a mistake I made when securing a reservation... more

Management response from
Stephanie Heckathorne, PR Director

Dear Guest, Thank you for sharing your story. We take great pride in the many esteemed associates that make up our reservations department and look forward to sharing this feedback with them. We are thrilled that you have experienced the pre-arrival level of service that we aim to consistently deliver and sincerely hope that your time with us leaves you...

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5 of 5 stars
luckik30   5 contributions
NJ
Nov 10, 2009 | Trip type: Couples

Booked this hotel after coming across an AMAZING deal on Expedia.com. My boyfriend and I were looking to get away for a nice vacation. This Sheraton was definitely the right choice. The room was comfortable (not huge, but big enough for two people to move about comfortably). The bathroom was small but beautifully decorated and impeccably clean. The decor blends... more

Management response from
Stephanie Heckathorne, PR Director

Dear Guest, Thank you for sharing your story. It is an honor to learn that you enjoyed your stay and that you found our resort to be “a great place for a great price.” We take pride in the storied history of the Gila River Indian Community and are happy to learn that you enjoyed the immersion into their culture...

Horses
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4 of 5 stars
Phoenixreviewer   237 contributions
Phoenix,AZ
Nov 7, 2009 | Trip type: Couples

We stayed here for our anniversary for 1 night. This resort is literally in our backyard,so we had never stayed here previously and wanted to check it out. We had reservations for Kai (been to previously),highly recommend Kai. We did not get to experience all the resort had to offer as we stayed a short time. The room did not... more

Management response from
Stephanie Heckathorne, PR Director

Dear Guests, Happy belated anniversary. We are thrilled to hear that you came and spent your special day with us. Thank you for taking the time to share your feedback. It is an honor to learn that you enjoyed your time in Kai. We take great pride in the way our entire Kai team can build a night of perfect...

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5 of 5 stars
Buffaloriverchick   7 contributions
Ponca, Arkansas
Nov 3, 2009 | Trip type: Couples

We enjoyed everything about our 3-night stay at this resort. The staff was friendly and attentive without being overly formal, a refreshing aspect of an upscale resort. We truly enjoyed the food, as well as the quality signature beverages in the lobby bar. Be sure to try a frozen pomegranate margarita or the Great Fruit Martini served in Kai, the... more

Management response from
Stephanie Heckathorne, PR Director

Dear Guest, We are thrilled to hear that you came and enjoyed your time at our resort. Thank you for sharing your story. It is an honor to learn that you enjoyed your stay and that you found our staff to be “friendly and attentive without being overly formal.” We take great pride in our esteemed associates, whose daily contributions...

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4 of 5 stars
missheatherann   1 contribution
Oceanside, CA
Nov 3, 2009 | Trip type: Family

We visited this hotel for a weekend getaway from San Diego. The hotel was great for our four year old who wanted to go down the waterslide over and over again. The pools are great and is where we spent all of our time. The lifeguards though dont monitor the slide most of the time and when they do they... more

Management response from
Stephanie Heckathorne, PR Director

Dear Guest, We would like to thank you for choosing to stay at Sheraton Wild Horse Pass Resort & Spa and for sharing your valuable feedback. We truly appreciate the opportunity to hear your story. While I am thrilled to hear that your child enjoyed the pool slide, I regret to hear that the entire pool area was not up...

Fabulous!
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5 of 5 stars
flagsup   5 contributions
New Jersey
Nov 1, 2009 | Trip type: Couples

Love to stay at the Wild Horse Pass! We have stayed here 2 years in a row and continue to make a visit each October! It is wonderful to see the same faces - knowing that the hotel also takes good care of their employees! We want to compliment Rudy our server at breakfast each morning - he is like... more

Management response from
Stephanie Heckathorne, PR Director

Dear Guest, Thank you for taking the time to share your feedback. We are honored to learn that you elected to stay with us two years in a row and that you celebrated your birthday at our resort. Happy belated birthday! We take great pride in our esteemed associates, like Rudy, Sharylin, Vicky, Julia and Erin, whose daily contributions and...

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4 of 5 stars
blackngoldfan   5 contributions
louisiana
Oct 21, 2009 | Trip type: Couples

My husband and I stayed here for our anniversary. Would definitely return-didn't spend enough time to enjoy any of the amenities. Staff was friendly and helpful. Service was top-notch. Ordered breakfast off the menu, rather than the buffet. It was quickly served, piping hot and delicious. Have recommended the property to others who may be travelling in the area. Enjoyed... more

Management response from
Stephanie Heckathorne, PR Director

Dear Guest, Thank you for taking the time to share your feedback. We are honored to learn that you elected to stay with us for your anniversary. Congratulations on your celebratory day. We take great pride in our esteemed associates, whose daily contributions and warm service values set us apart. It is an extreme honor to hear that we connected...

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5 of 5 stars
dianescca   1 contribution
CA
Oct 19, 2009 | Trip type: Business, Solo travel

Went for business, stayed for pleasure. The staff is exceptional, the spa is divine, the rooms are soothing, the golf was reported as great, the restaurants were unique. more

Management response from
Stephanie Heckathorne, PR Director

Dear Guest, Wow! Thank you for your wonderful feedback. To learn that we connected with a guest in a way that made business travel a pleasure is our extreme honor. We take great pride in our staff and consider it a success only when our guests feel they were served exceptional service. Thank you for taking the time to share...

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Sheraton Wild Horse Pass Resort & Spa Also Known As

  • Sheraton Wild Horse Pass Resort
  • Sheraton Chandler
  • Chandler Sheraton
  • Sheraton Wild Horse Pass Resort And Spa
Address: 5594 West Wild Horse Pass Boulevard, Gila River Indian Community, Chandler, AZ 85226