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All 27 Chandler hotels

Sheraton Wild Horse Pass Resort & Spa

4.0 of 5 Resort   |   5594 West Wild Horse Pass Boulevard, Gila River Indian Community, Chandler, AZ 85226
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84%
Ranked #6 of 27 hotels in Chandler
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Amber R Greenacres, Florida, United States
  • Overview
  • Reviews (1,042)
  • Photos (335)
  • Amenities
  • Q&A (1)
  • Room tips (224)
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1,042 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (224)
Date | Rating
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English first
1 review
2 of 5 stars Reviewed 3 days ago NEW

The A/C in the room wasn't working correctly (this seems to be a reoccurring theme at SPG properties), so I asked to change to another room. The guest services department said, "We will send an engineer to look if the thermostat is working correctly, and then she would look at other options about changing rooms." Another issue I had was... More

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Greenacres, Florida, United States
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I went there on a business trip and we were amazed. The grounds are beautiful and the food was beyond reproach. We were upgraded to a suite for free which had a spectacular view. They have a fantastic trail and very relaxing poolside service. I would love to visit again!!

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Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 1 week ago

I found out about this place through a military site who are known for offering typically 3* and above hotel and resorts. I haven't a clue as to how this place slipped through the cracks! There where truly RED FLAGS & WARNING SIGNS from the day I reserved the room. First they immediately charge my credit card for the entire... More

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Reno
Contributor
13 reviews 13 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It's just a beautiful resort. My room was very clean, and quiet, and had a wonderful view. I must say that the staff I dealt with only added to a perfect stay. To name a few, Larry and Nathan would have to be at the top of my list for having and using the skills needed to make a good... More

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SHeckathorne, Public Relations Manager at Sheraton Wild Horse Pass Resort & Spa, responded to this review

Dear Guest, I want to personally thank you for providing us with the excellent feedback from your most recent stay with us at the resort. I was delighted to read about the wonderful experiences you had with Nathan and Larry, please be assured we will share the kind words with them. We take pride in our service and we strive... More

Phoenix, Arizona
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we live in awhatukee so this place is close. great rooms and restaurants. service is always good. very southwestern decor and native american themed. we always enjoy staying here for a good meal, golf, and rest.

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SHeckathorne, Public Relations Manager at Sheraton Wild Horse Pass Resort & Spa, responded to this review

Dear Guest, We would like to thank you for taking the time to provide us with positive feedback regarding your recent stay. The architecture, design, art and legends reflect the Pima (Akimel O'otham) and Maricopa (Pee Posh) tribes. We look forward to seeing you in the near future. Sincerely, Front Desk Manager More

Chandler, Arizona
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We took our 2 daughters (ages 12 and 15) for a two night stay. We have stayed at this resort 2 times before. It's very close to home, it's beautiful, and they have really awesome summer pricing! We took advantage of the $99/night deal they are offering for teachers. We arrived late afternoon on the Sunday of the 4th of... More

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SHeckathorne, Director of Food and Beverage at Sheraton Wild Horse Pass Resort & Spa, responded to this review

Dear Davis Family, Thank you so much for your recent review. We are thrilled that you enjoyed your visit and were able to have a relaxing time at the pool. I agree with you on the fries and onion rings at Hanyo Pool Bar & Grill – YUM! Those are really hard to resist and certainly a well-deserved treat after... More

Phoenix, Arizona
Top Contributor
67 reviews 67 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a good experience at the Sheraton Wild Horse Pass Resort & Spa. My wife and I decided to stay the night at this hotel to avoid a long drive home after a concert at the Wild Horse Pass Casino. The hotel was nice, clean and the staff was friendly, plus I was upgraded to a Starwood Preferred guest room,... More

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SHeckathorne, Manager at Sheraton Wild Horse Pass Resort & Spa, responded to this review

Dear Guest, Thank you for your feedback regarding your overnight stay with us at the resort. We are happy to hear that you enjoyed your visit. We are also thrilled to hear that the issue you had with your bathroom was addressed and fixed in the appropriate amount of time and that you were able to enjoy the rest of... More

Arnold, Maryland
Contributor
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The General Federation of Women's Clubs held its annual convention & a Board meeting at this fabulous Resort and Spa June 17 to 26. The views were stunning, the pool inviting, food at all the restaurants delicious, and the grounds beautifully landscaped. I had two Spa treatments, each time wishing I had time for another visit. The fitness center is... More

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SHeckathorne, Public Relations Manager at Sheraton Wild Horse Pass Resort & Spa, responded to this review

Dear Guest, We truly appreciate you taking the time to share your recent experience at Sheraton Wild Horse Pass Resort and Spa with your fellow travelers. Our destination has so much to offer and we are delighted to hear that you were able to fully enjoy your stay with visits to our restaurants and Aji Spa. The Interpretive Trail is... More

Agawam, Massachusetts
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at the Sheraton Wild Horse Pass and Resort for 8 nights (mostly with a GFWC International Convention and partially with friends to see the sights.) I can only say positive comments about my experience. The convention/meeting rooms were comfortably air conditioned. The banquet meals (I had 8 including breakfast, lunch, and dinner) were delicious - especially loved the... More

Was this review helpful? Yes 2
SHeckathorne, Public Relations Manager at Sheraton Wild Horse Pass Resort & Spa, responded to this review

Dear Guest, Thank you so much for your kind words and positive feedback about our Resort. We had a wonderful time hosting your conference, and it is so pleasant to hear the experience was mutual with the guests. Your comments about the banquet food and meeting are great to hear and we will pass along your comments to those teams.... More

London, England
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

It began shortly after my arrival at 5:30 pm on June 25 for a 3 day conference. I was very tired and somewhat hungry, and wanted to go to the restaurant. I found no hostess. Two members of the wait staff repeatedly stared at me standing there as they went about their jobs – and I was very tired -... More

Was this review helpful? Yes 1
SHeckathorne, Public Relations Manager at Sheraton Wild Horse Pass Resort & Spa, responded to this review

Dear Guest, Thank you very much for your post and very helpful observations and feedback. We are very proud of our Resort and we strive to anticipate our guest’s needs, and we are truly sorry that this did not happen. We are very concerned that you experienced so many issues and we are embarrassed that we so badly missed in... More

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Additional Information about Sheraton Wild Horse Pass Resort & Spa

Address: 5594 West Wild Horse Pass Boulevard, Gila River Indian Community, Chandler, AZ 85226
Phone Number:
Location: United States > Arizona > Central Arizona > Chandler
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Wild Horse Pass Resort & Spa 4*
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Also Known As:
Sheraton Wild Horse Pass Hotel Chandler
Sheraton Chandler
Chandler Sheraton
Sheraton Wild Horse Pass Resort And Spa

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Romantic Hotel in Chandler #6 Business Hotel in Chandler #7 Family Hotel in Chandler
Hotel Class
Official Description (provided by the hotel)
The Sheraton Wild Horse Pass Resort & Spa is located in the Sonoran Desert on an expanse of rugged Arizona landscape where the ancient vistas, mountains, and roaming wild horses remain untouched. ... more   less 
Number of rooms
500

Questions & Answers

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