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All 28 Chandler hotels

Sheraton Wild Horse Pass Resort & Spa

4.0 of 5 Resort   |   5594 West Wild Horse Pass Boulevard, Gila River Indian Community, Chandler, AZ 85226
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Ranked #7 of 28 Hotels in Chandler
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
runswim54 Poway, California
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1,063 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Poway, California
Contributor
20 reviews 20 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Wild Horse Pass Resort and Spa is a great place. On arrival you are already immersed in the Indian heritage and artwork as an incredible mural graces the ceiling of the awesome entry. Artwork by locals is everywhere-on the walls of the hallways, in the restaurants, guest rooms, spa, gym, outdoors--and all tell a story. I found this to... More

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Attended a conference here and thoroughly enjoyed a briefing about the history of the resort and the care and attention given by local Indians to the development. Rooms were beautifully laid out, pools kept clean and tidy and staff throughout welcoming. One restaurant on site. Menu lacked good vegetarian options but staff went to some trouble to arrange dishes. Shuttle... More

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Denver, Colorado
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The place was wonderful. My wife and I had a great 36 hours to just escape! We had a suite that had plenty of space. The Sunday breakfast was $20 and worth every penny. Our goal was to relax and we were able to find all the space necessary to exactly that! The only weird thing is that the place... More

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Hawkesbury, Canada
Top Contributor
91 reviews 91 reviews
39 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

So much to say about this stay, we were here for 8 nights. Although the hotel was full for our first four days the pool area was very quiet therefore we could have great service from the staff. You have to consider that this is a resort hotel therefore the prices are a little high but the food was awesome,... More

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SHeckathorne, Public Relations Manager at Sheraton Wild Horse Pass Resort & Spa, responded to this review

Dear Guest, Thank you so much for taking the time for such a kind review of our food and service. I am very sorry to see we fell short with our resort cleanliness. We typically take a lot of pride in our natural, clean appearance indoors and out. I have shared this feedback with all of our teams to ensure... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

This is our third time staying at this hotel. First time was nice, second and third time we weren't so lucky. I found two roaches, one dead smashed on the bed cover. Second one alive crawling in the bathroom. Bugs came through the patio door and all over the room wall. Not to mention Mosquitos! On our next stay, a... More

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Imperial, Missouri
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I spent 2 nights at the hotel for a business conference being held at the hotel. The lobby and view is beautiful! The conference center was fair. It was difficult to find the correct room for the various sessions. A map would have been helpful. The food served throughout the conference was very good. I stayed in a room in... More

Was this review helpful? Yes 1
SHeckathorne, Public Relations Manager at Sheraton Wild Horse Pass Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to provide us with valuable feedback regarding your most recent stay. Thank you for the kind words regarding our food and upper lobby. We apologize for the lack of service you had in your room, our IT and Engineering department is currently working on resolving these service issues. We hope you will... More

Phoenix, Arizona
2 reviews
5 of 5 stars Reviewed 3 weeks ago

The staff was excellent, they even called me a few days before to make sure I had everything that I needed before my arrival, no other hotel has done that before. I just had a knee replacement and they were very accommodating. there was no refrigerator in the room and I mentioned it to the bell boy and he said... More

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SHeckathorne, Front Office Manager at Sheraton Wild Horse Pass Resort & Spa, responded to this review

Dear Guest, Thank you for your kind words regarding your recent stay at Sheraton Wild Horse Pass Resort & Spa. We are delighted to hear that our staff was able to accommodate you before your arrival, and throughout your visit. We take great pride in delivering excellent customer service and strive to provide a home away from home for all... More

Phoenix, Arizona
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just loved our Labor Day weekend stay here. Pool area was definitely the reason we came, and the reason we loved our stay. Our kids are 10 and 12. The pool area - with slide, multiple pools, and Jacuzzi - was just the right size to safely let the boys run loose. Meanwhile, Mom and Dad took a dip in... More

Was this review helpful? Yes 1
SHeckathorne, Public Relations Manager at Sheraton Wild Horse Pass Resort & Spa, responded to this review

Dear Guest, Thank you so much for your recent stay and then taking the time to share details and praise from your visit. Labor Day is such a fun summer weekend. We are honored that you and your family chose to spend yours with us. Thank you for your compliments on our food, pool area and event weekend programming. It... More

Tucson
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

This resort is usually amazingly peaceful. I booked a birthday getaway to relax after an exhausting illness. Not this weekend! There was a rave with about 6000 teens and college kids next door. The resort was packed with teens with extremely indecent clothes. For example, lingerie, a girl with only tape on her nipples as a top, spandex shorts cut... More

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SHeckathorne, Public Relations Manager at Sheraton Wild Horse Pass Resort & Spa, responded to this review

Dear guest, Thank you for taking the time to provide us with feedback regarding your recent stay. We apologize that the noise and event was highly disruptive to your stay; however, this event was not under the resorts purview or direction. We can assure you this is not the normal for our property. We, effectively, did all we could to... More

Arizona
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 7, 2014

I attended a conference held at this hotel and was pleasantly surprised. I had a room with two queen beds and found it very clean and comfortable. I stayed on the 4th floor and although you had to take a separate elevator to get there, it was easy to get to. The staff here is amazing! Every hotel employee that... More

Was this review helpful? Yes
SHeckathorne, Public Relations Manager at Sheraton Wild Horse Pass Resort & Spa, responded to this review

Dear Guest, We greatly appreciate your kind feedback regarding your recent stay at Sheraton Wild Horse Pass Resort & Spa. I am thrilled to hear that you were able to take advantage of our tranquil atmosphere that we strive to provide to our guests. We focus on delivering unparalleled service, and take pride in being a true destination resort. Thank... More

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Additional Information about Sheraton Wild Horse Pass Resort & Spa

Address: 5594 West Wild Horse Pass Boulevard, Gila River Indian Community, Chandler, AZ 85226
Phone Number:
Location: United States > Arizona > Central Arizona > Chandler
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Wild Horse Pass Resort & Spa 4*
Number of rooms: 500
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Also Known As:
Sheraton Wild Horse Pass Hotel Chandler
Sheraton Chandler
Chandler Sheraton
Sheraton Wild Horse Pass Resort And Spa

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