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All 28 Chandler hotels

Homewood Suites by Hilton Phoenix Chandler

3.0 of 5 Hotel   |   7373 West Detroit Street, Chandler, AZ 85226
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Ranked #6 of 28 Hotels in Chandler
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed March 25, 2014
Donna P Mason City, United States
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132 reviews from our community

Traveler rating
    78
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    12
    9
    3
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42
18
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47
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Homewood Suites by Hilton Phoenix Chandler
See the most recent reviews
Covina, United States
1 review
2 of 5 stars Reviewed March 26, 2014

The hotel staff is friendly and do the best they can with an aging facility that needs major plumbing work, fresh coat of paint, a ventilation system that works so you cannot smell the fish being cooked next door and the toilet has a tendency to overflow!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Lorri C, Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Thank you so much for visiting TripAdvisor to give us your feedback. Thank you first for the kind words about our staff. We really do try to provide the best service possible. Even when the hotel is very full of youth and college sports teams. We will look into the plumbing issues you had. I apologize for the smells from... More

Mason City, United States
1 review
5 of 5 stars Reviewed March 25, 2014

Everyone on the staff were very polite & helpful. The rooms are laid out so well for an extended stay. Particularly enjoy the icemaker in the room fridge & the layout of the bathroom - dressing room area. Excellent breakfast selection.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Lorri C, Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Thank you so much for staying with us and for taking the time to visit Tripadvisor to let others know about your stay. Aspecial thanks for the very kind words and high marks. We really appreciate the guest that stay with us for long periods that really do get to know the staff. We love having our friends from the... More

El Paso, United States
1 review
5 of 5 stars Reviewed March 13, 2014

The Manager on Duty and the staff were very friendly and helpful. They went out-of- the way to ensure that our room was ready. The hotel was completely booked, and the staff was very busy cleaning and making the hotel presentable,and they still found time to make us feel welcome and comfortable.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Lorri C, Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Thank you so mich for staying with us and for taking the time to review us here on Tripadvisor. A special thanks for the very kind words and high marks. We do take a lot of pride in making every guest feel welcome. I surely hope this means we will see you again on your next visit to the Phoenix/Chandler... More

Charlotte, United States
1 review
5 of 5 stars Reviewed March 7, 2014

This is a great place to stay. Clean rooms, excellent service and a complimentary breakfast. It is right off of the I-10 but sits back enough to feel private, safe and quiet. Nice little extras too, cookies & popcorn in the room and even a fireplace.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Lorri C, Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Thank you so much for staying with us and for taking the time to visit TripAdvisor to tell others about your stay. We know you have many choices in the Phoenix/Chandler area and we were delighted you chose us. I will be sure to share your review with my staff as I know it encourages them to keep up the... More

Gettysburg, Pennsylvania
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 2, 2014

I've stayed in Homewood Suites before, so I knew what to expect. The room is a mini-suite, with a full size fridge, microwave and stove, plus dishes and cookware, so if you want to do your own thing meal-wise, you can do that. We chose not to on this brief trip, but we did store a lot of water in... More

Was this review helpful? Yes
Lorri C, Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Thank you so much for staying with us and for taking the time to visit TripAdvisor and let the world know about your stay. I enjoyed reading your review. Very kind words that I will be sure to share with my staff. A great boost in morale for them all. I hope this means we will see you again real... More

Cincinnati, United States
1 review
3 of 5 stars Reviewed February 27, 2014

Bathrooms in two rooms that we were in, both needed some maintenance that I thought would have or should have been caught be the housekeeping staff even before we got there. We were moved from a handicapped room in order to actually serve an individual with special needs and we let the front desk know that in order for that... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Lorri C, Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Thank you so much for staying with us and for taking the time to post here on TripAdvisor. We use your feedback as a way to make us better and future stays more enjoyable. I want to once again say thanks for helping us with the guest that needed the handicapped room. I don't know if your 20,000 Hilton Honors... More

San Diego, CA
Reviewer
5 reviews 5 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 25, 2014

I spend between 30 and 45 nights a year at hotels around the world and have become accustomed to erratic service. It is unusual to experience consistently excellent service from everyone at a property. We enjoyed a 3 night stay and the service was among the best I have ever received at any hotel. We were with a group of... More

Was this review helpful? Yes
Lorri C, Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Thank you so much for staying with us and for taking the time to fill out our survey and for visiting here on TripAdvisor. Thanks also for the very kind words and Great scores! What a morale boost for my staff. It is appreciated when we see people post how great our service was when we know that is what... More

Chandler, United States
1 review
5 of 5 stars Reviewed February 21, 2014

Extremely helpful staff when I had to change my travel plans. Front desk person took my cell phone and called me when a room was secured. Very nice room, lobby, and breakfast area. Room was very quiet and comfortable. I plan to stay here again on future business trips.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Lorri C, Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Thank you so much for staying with us and for taking time to post your comments here on TripAdvisor. We know you have many choices in the Chandler area and we a very happy you chose us. Thanks also for the kind words and great scores. We will be sure to share with our staff your resposes. A great way... More

Upland, CA, United States
1 review
4 of 5 stars Reviewed February 20, 2014

This hotel has pleasant staff, comfy beds, roomy bathrooms, clean rooms, and good breakfast. It does need to update the older furniture, and improve signage from the street. Air conditioning worked well, just a bit of a rattle. Quiet stay, good blackout curtains! Loved the Ruby's bbq in walking distance.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Lorri C, Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Thank you so much for staying with us and for taking the time to fill out our survey, and post here on TrpAdvisor. We know you have many options in the Chandler area and we were delighted you chose us. A special thanks for the kind words and high marks. We will be addressing your concerns in a timely manner.... More

Phoenix, Arizona
Senior Contributor
36 reviews 36 reviews
27 hotel reviews
65 helpful votes 65 helpful votes
2 of 5 stars Reviewed February 19, 2014

This is the first time in almost ten years of using TripAdvisor that I've felt mislead by the reviews on the site. I choose this Homewood Suites after staying the previous 17 days at the Homewood Suites Phoenix Airport South. Their rates had gone up so I figured when I returned I'd find a similarly nice property a short distance... More

Was this review helpful? Yes
Lorri C, Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Thank you so much for providing us your feedback. I am sorry to see that your stay was not to your satisfaction. We are making changes to our decor this month. New bedding will be in place very shortly. We are also making improvements to other common areas as well. The breakfast meal does vary from each hotel and we... More

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Additional Information about Homewood Suites by Hilton Phoenix Chandler

Address: 7373 West Detroit Street, Chandler, AZ 85226
Phone Number:
Location: United States > Arizona > Central Arizona > Chandler
Price Range (Based on Average Rates): $
Hotel Class:3 star — Homewood Suites by Hilton Phoenix Chandler 3*
Number of rooms: 83
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Also Known As:
Homewood Suites By Hilton Phoenix Chandler Hotel Chandler
Hilton Chandler
Homewood Chandler
Homewood Suites Chandler
Homewood Suites Phoenix Chandler
Chandler Hilton
Chandler Homewood Suites

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