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Homewood Suites by Hilton Phoenix Chandler

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7373 West Detroit Street, Chandler, AZ 85226
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1 room 1 guest
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Homewood Suites by Hilton Phoenix Chandler
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181 Reviews from our TripAdvisor Community

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Traveler rating
    102
    44
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Maryville, Tennessee
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Wished we had found a place like this when we were staying up near the Grand Canyon. Great Suite, full kitchen (even had a dishwasher), only complaint is the mattresses used on pull out sofas. Hotels need to switch away from the coil ones to at least foam ones. Those spring mattresses are for the birds!

Review collected in partnership with Homewood Suites by Hilton

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jefferson, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We traveled to Chandler from oregon to attend funerals for my brother and my uncle. Having a 'home " to base out of and to melt down emotions was great and made the trip so much more tolerable. Not having to worry about meals was a great help. Having a precious dove nesting in the palm tree outside our 3rd... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Lorri C, General Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Dear Jean, I wanted to say thank you for your great feedback about your recent stay at our hotel! It was great to hear you enjoyed our complimentary evening dinners and the outdoor nature. We hope that if travels bring you to the Chandler area, you will choose us as your home away from home. Sincerely, Lorri Caulfield General Manager More 

Taos
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This is a Homewood Suites has given up! Normally, these are wonderful properties, with an attentive staff, but this property seems destined to lose its Hilton affiliation very soon. So many problems to mention, but let’s focus on the biggest one, they have only 1 person working at the property from approximately 6p, (2 if you count the person that... More 

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Lorri C, General Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Dear Jesse: Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. Sincerely, Lorri... More 

Tucson, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Clean, solid accomodations that are very predictable and consistent. This property is great in the summer in Arizona when you need a refrigerator and good AC. The staff is friendly and kind. The rooms are spacious and the fitness center is also pretty good and larger and cleaner than most.

Review collected in partnership with Homewood Suites by Hilton

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Lorri C, General Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Dear Margaret, Thank you so much for your great feedback! We are truly glad you enjoyed your stay here with us! We hope to see you again soon! Sincerely, Lorri Caulfield General Manager More 

Tucson, AZ, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed here for 6 weeks for work. The staff was so fantastic and caring that I was there alone. I would recommend this hotel to anyone looking to stay anywhere in phoenix, even if its a 2 hour drive... its worth it!

Review collected in partnership with Homewood Suites by Hilton

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Lorri C, General Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Dear Nicholas, Thank you so much for your great feedback! We are truly glad you enjoyed your stay here with us! We hope to see you again soon! Sincerely, Lorri Caulfield General Manager More 

Austin, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed one night as part of our relocation from California. The service was excellent and the amenities worked well for our stay. It is located near great restaurants to enjoy. Complimentary dinner when we arrived was a bonus.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Lorri C, General Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Dear Bridgette, Thank you for your great review of our hotel and allowing us to be your home away from home. We strive to make your stay with us as comfortable as possible, so I am very glad we were able to accommodate all your needs, and even surprise you with our complimentary evening dinner social! We value your feedback... More 

Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed July 19, 2015

This hotel was clean and the staff friendly and welcoming. We had a one bedroom suite which included dinner and breakfast for the same price as most other chain hotels in the area where you just get a hotel room. There were also restaurants within walking distance if you wanted something different. The outlets are only 2 miles down the... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Lorri C, General Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Dear Guest: I wanted to say thank you for your recent stay here at our hotel, as well as, the great feedback you have provided! I hope you felt at home and we can’t wait to welcome you home again soon! Sincerely, Lorri Caulfield General Manager More 

orlando, florida
Level Contributor
75 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed June 26, 2015

Stayed one night in May. Location is right off the interstate so it is convenient. However, ask for a room not facing the "west" or "south" as you can hear Phoenix rush hour traffic. Apparently, they allow smoking and non-smoking rooms on the same floor, as the hallway of the room I checked in reeked of cigarette smoke. Overall, the... More 

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Lisa T, Sales Coordinator at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Thank you for staying with us and posting your review. We value all the feedback that we receive from each and every guest. I apologize for the inconvenience of the close proximity of the smoking rooms, as well as, your experience with our breakfast. We strive for great guest satisfaction, and I am sorry that we failed to provide that... More 

Corona, California
Level Contributor
156 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed June 12, 2015

We stayed here one night on a trip to Arizona. With an almost 2 year old, we wanted some place comfortable and big enough to set up her pack-n-play. It was nice that there was a separate bedroom and so we could close the door while getting ready the next morning and not wake her until we were ready. I... More 

Was this review helpful? Yes
Lisa T, Sales Coordinator at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Dear Susan, Thank you for your amazing review of our hotel. Our Homewood Suites Phoenix Chandler family truly appreciates you allowing us to be your home away from home. We strive to make sure you have everything you need and are as comfortable as possible, so I am very glad we were able to accomodate all your needs. We value... More 

Corona
Level Contributor
140 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed May 27, 2015

We were on our way to Tucson early the next morning, and wanted a hotel with a bigger room for the wife and our toddler, and this fit the bill perfectly. Tons of good food options nearby as well. Everyone slept fine and the room was comfortable. The property was being cleaned up due to some water damage, however we... More 

Was this review helpful? Yes 1
Lisa T, Sales Coordinator at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Dear David, Thank you for making us your hotel of choice on your way to Tucson. Our location right off the I-10, make us a great and convenient choice for travelers such as your self. We appreciate your great review of our hotel, and also your understanding of the renovations that were taking place during your stay. We look forward... More 

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