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Homewood Suites by Hilton Phoenix Chandler

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7373 West Detroit Street, Chandler, AZ 85226
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Homewood Suites by Hilton Phoenix Chandler
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176 Reviews from our TripAdvisor Community

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Traveler rating
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Austin, United States
5 of 5 stars Reviewed 1 week ago NEW

We stayed one night as part of our relocation from California. The service was excellent and the amenities worked well for our stay. It is located near great restaurants to enjoy. Complimentary dinner when we arrived was a bonus.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Lorri C, General Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Dear Bridgette, Thank you for your great review of our hotel and allowing us to be your home away from home. We strive to make your stay with us as comfortable as possible, so I am very glad we were able to accommodate all your needs, and even surprise you with our complimentary evening dinner social! We value your feedback... More 

Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel was clean and the staff friendly and welcoming. We had a one bedroom suite which included dinner and breakfast for the same price as most other chain hotels in the area where you just get a hotel room. There were also restaurants within walking distance if you wanted something different. The outlets are only 2 miles down the... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Lorri C, General Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Dear Guest: I wanted to say thank you for your recent stay here at our hotel, as well as, the great feedback you have provided! I hope you felt at home and we can’t wait to welcome you home again soon! Sincerely, Lorri Caulfield General Manager More 

orlando, florida
Level Contributor
74 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed June 26, 2015

Stayed one night in May. Location is right off the interstate so it is convenient. However, ask for a room not facing the "west" or "south" as you can hear Phoenix rush hour traffic. Apparently, they allow smoking and non-smoking rooms on the same floor, as the hallway of the room I checked in reeked of cigarette smoke. Overall, the... More 

Was this review helpful? Yes
Lisa T, Sales Coordinator at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Thank you for staying with us and posting your review. We value all the feedback that we receive from each and every guest. I apologize for the inconvenience of the close proximity of the smoking rooms, as well as, your experience with our breakfast. We strive for great guest satisfaction, and I am sorry that we failed to provide that... More 

Corona, California
Level Contributor
149 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed June 12, 2015

We stayed here one night on a trip to Arizona. With an almost 2 year old, we wanted some place comfortable and big enough to set up her pack-n-play. It was nice that there was a separate bedroom and so we could close the door while getting ready the next morning and not wake her until we were ready. I... More 

Was this review helpful? Yes
Lisa T, Sales Coordinator at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Dear Susan, Thank you for your amazing review of our hotel. Our Homewood Suites Phoenix Chandler family truly appreciates you allowing us to be your home away from home. We strive to make sure you have everything you need and are as comfortable as possible, so I am very glad we were able to accomodate all your needs. We value... More 

Corona
Level Contributor
140 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed May 27, 2015

We were on our way to Tucson early the next morning, and wanted a hotel with a bigger room for the wife and our toddler, and this fit the bill perfectly. Tons of good food options nearby as well. Everyone slept fine and the room was comfortable. The property was being cleaned up due to some water damage, however we... More 

Was this review helpful? Yes 1
Lisa T, Sales Coordinator at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Dear David, Thank you for making us your hotel of choice on your way to Tucson. Our location right off the I-10, make us a great and convenient choice for travelers such as your self. We appreciate your great review of our hotel, and also your understanding of the renovations that were taking place during your stay. We look forward... More 

Colorado Springs, United States
1 review
5 of 5 stars Reviewed May 27, 2015

Rooms and facility was very clean and well kept. Manager's reception was a nice, unexpected bonus. Only beef I had was with complimentary wifi...mobile devices acted as though they'd been hacked...screens were changing, apps opening automatically. Devices had to be rebooted and wifi disabled in order to function properly.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Lisa T, Sales Coordinator at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Dear Steven, Thank you so much for staying with us, first I would just like to apologize for any inconveniences that you have experienced during your stay especially concerning the WIFI. Currently we are working with Hilton to increase our Bandwidth so that future guests will not have to encounter this issue. We appreciate your business and hope to see... More 

Northern New Mexico
Level Contributor
71 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed May 14, 2015

You can tell from the street that this is an older property, but I've learned that as long as the manager keeps things clean and updated that the façade doesn't necessarily indicate a poor hotel. We got a room matching our request on the 2nd floor but when we got into the room it smelled distinctly of cigarette smoke (and... More 

Was this review helpful? Yes
Lisa T, Sales Coordinator at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Dear Chris, Thank you for staying with us and posting your review. We value all the feedback that we get from each and every guest. We apologize for the inconvenience of moving rooms due to the proximity of the smoking rooms. I am glad we were able to accomodate you and move you to a first floor room. Your hapiness... More 

Olathe, Kansas
Level Contributor
4 reviews
3 of 5 stars Reviewed May 13, 2015

Corporate reimbursement policy change forced me to start using this Howewood Suites compared to the one on Spectrum in Chandler. This property was clean but dated and just felt plain clunky. On the up side, the internet worked and I did not have to shell money out of my pocket to pay the difference between the corporate hotel allowance the... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Lisa T, Sales Coordinator at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Dear Chris, Thank you for your staying with us. We are an older property, but I am glad that you were happy with the cleanliness and upkeep of our property. Homewood Suites Phoenix Chandler, our goal is to make our property your home away from home. We look forward to astounding you on your next stay with our high level... More 

lake havasu, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 6, 2015

We have stayed at this property four times and each time it has been enjoyable. The employees are very friendly the rooms are clean and roomy, although we always stay in a 2 bedroom suite, and it is close to shopping & restaurants. The pool area is small but we are usually the only ones there. The breakfast is nice,... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Lisa T, Sales Coordinator at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Dear Mike, Thank you for posting your great review of your stay with us at our property. We truly appreciate your loyalty to our property.We are always very happy to recieve a wonderful review. We look forward to your next visit, we wil make sure they eggs are warmer! Sincerely, Lisa Marie Tsosie, Sales Coordinator More 

CLARKSVILLE, United States
1 review
5 of 5 stars Reviewed April 27, 2015

My two week stay in the hotel was home away from home. The staff treated me like family not a guest. Very impressed with everything. I will use this hotel with my future business travels. The Manager Lori was Amazing.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Lisa T, Sales Coordinator at Homewood Suites by Hilton Phoenix Chandler, responded to this review

I wanted to say thanks for your recent stay here at our hotel, and your great feedback! I hope you felt at home. We can’t wait to welcome you home again soon! More 

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