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Hampton Inn Phoenix/Chandler

#13 of 28 Hotels in Chandler
Certificate of Excellence
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7333 West Detroit Street, Chandler, AZ 85226
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1 room 1 adult
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Hampton Inn Phoenix\/Chandler
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260 Reviews from our TripAdvisor Community

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Oklahoma City, United States
4 of 5 stars Reviewed 3 days ago NEW

Place is nice and clean. Theres two restaurants in the parking lot basically. You don't have to go driving around. I like to drink a couple of beers so big selling point for me. People were nice and no problems whatsoever.

Review collected in partnership with Hampton

Helpful?
Thank Chris A
Rochester Hills, Michigan
Level Contributor
5 reviews
4 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

Most uncomfortable bed I have ever slept on, not up to the standards of other Hampton Inns. Great staff. I was placed into a handicapped room for one reason or another. The room was fairly noisy due to activities in the parking lot behind the hotel. Shower and bathroom floors were not very clean. Breakfast choices for a diabetic were... More 

Review collected in partnership with Hampton

Helpful?
Thank mccanntj
Colorado Springs, Colorado
Level Contributor
37 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed two nights and the hotel was a good choice. A Biker Club had most of the rooms, so we were a little concerned when checking in. I asked for a room that might be a little quiet and they obliged. We didn't have a car and eating locations were limited. The hotels breakfast was good.

Helpful?
Thank Brent B
Dave M, General Manager at Hampton Inn Phoenix/Chandler, responded to this review

Thank you for sharing your experience online. We're glad to hear that we were able to meet your expectations with a quiet room. Please give us another opportunity to have you as a guest and exceed expectations in the future. More 

Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

As always, the Hampton Inn delivered a solid, excellent experience. Clean rooms, helpful staff, consistent breakfast...everything was great. Less than a mile from tons of shopping and restaurants, easy on and off the freeway, close to Wildhorse venues without the expense and about 20 min drive from the airport.

Helpful?
1 Thank Laura193
Colin H, Front Office Manager at Hampton Inn Phoenix/Chandler, responded to this review

Thank you for sharing your experience. We are truly happy that you enjoyed your stay. We will share you comments with our staff. We hope that the next time you are in the area you will come and stay with us again! More 

EL PASO, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 6, 2016

Stay was ok with some problems but overall a good experience. Great location near great restaurants and shopping. Very pleasant staff . Parking is good and hotel overall is clean and up to date. Breakfast eggs are not that good and bananas are too ripe but everything else was great

Review collected in partnership with Hampton

Helpful?
Thank Rebecca G
Dave M, General Manager at Hampton Inn Phoenix/Chandler, responded to this review

Thank you for sharing your experience online. We are glad to see that you enjoyed your stay overall. We will share your feedback within our organization to improve our breakfast egg quality and look at ordering a new variety of bananas. We hope you'll stay with us again soon. More 

Mission Viejo
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 6, 2016

Beware of the evening staff. He was incredibly rude and unhelpful. I do not know his name because he was not wearing a name tag and would not tell me his name. I did not expect this behavior from a Hampton Inn employee. I am very disappointed.

Review collected in partnership with Hampton

Helpful?
1 Thank Ryan C
Dave M, General Manager at Hampton Inn Phoenix/Chandler, responded to this review

Thank you for sharing your experience at the Hampton Inn Phoenix/Chandler. We appreciate your feedback and we're very concerned with this staff members approach. At our hotel we pride ourselves with excellent customer service and are always looking to improve our guest experience. Please contact me directly so we can further discuss this unpleasant experience. We hope you'll give us... More 

South Carolina
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 15, 2015 via mobile

Thus hotel staff was very nice. The room we had was a handicapped room. The only one that was non smoking rom with a king bed. No refrigerator. The bathroom had no vanity/counter. Just a free standing sink. The room was clean. Very small tv. Cheap hotel. I will definitely find another hotel next time.

Helpful?
Thank c4sweeties
Dave M, General Manager at Hampton Inn Phoenix/Chandler, responded to this review

Thank you for sharing your experience online. We pride ourselves in delivering excellent customer service and sorry to see that you didn't enjoy your stay. You noted several things on your room that are unique to this room type to be classed as handicap accessible. Please give us the opportunity to improve on this experience and stay with us again... More 

durham, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 13, 2015

I travel a great deal for my job. I stay in Hampton Inns across the country. We picked the Hampton because we could count on consistent quality. This Hampton lives up to the quality we have come to know and appreciate from the Hampton Inn hotels.

Review collected in partnership with Hampton

Helpful?
Thank Donna W
Dave M, General Manager at Hampton Inn Phoenix/Chandler, responded to this review

Thank you for reviewing our hotel on TripAdvisor. We're glad to see that we lived up to expectations and look forward to your next stay so we can exceed them. More 

Atlanta, United States
1 review
4 of 5 stars Reviewed December 2, 2015

We stayed here for a family wedding over the Thanksgiving Weekend. The hotel staff was friendly, the room was neat and comfortable. Everything was clean and well stocked. The hotel was very close to really good shopping and lots of places to eat. Getting around Phoenix was easy because the interstate system is very close to this hotel location. Easy... More 

Review collected in partnership with Hampton

Helpful?
Thank Jennifer G
Dave M, General Manager at Hampton Inn Phoenix/Chandler, responded to this review

Thank you for your review. We are so glad you stayed with us over the holiday weekend and could easily navigate to any destination. Our property does have a great location next to the I-10 Freeway and Loop 202. We hope you'll return to our property again soon! More 

Level Contributor
144 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed November 28, 2015

This is another well managed Hampton in with clean comfortable rooms and a good basic breakfast. The WIFI was strong and consistent. The location is close to the major Phoenix area highways, lots of local restaurants and the beautiful south mountain trails. The only negative is the lack of a guest laundry. I was counting on there being one, so... More 

Helpful?
Thank Dave J
Dave M, General Manager at Hampton Inn Phoenix/Chandler, responded to this review

Thank you for the review. We recently upgraded our WiFi network and appreciate the positive feedback. Unfortunately our property does not have laundry machines but we do partner with our sister property next door, Homewood Suites by Hilton which does have guest laundry. We'll work with our team to ensure we explain that during guest stay. We look forward to... More 

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