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Hampton Inn Phoenix/Chandler

#12 of 28 Hotels in Chandler
Certificate of Excellence
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7333 West Detroit Street, Chandler, AZ 85226
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1 room 1 guest
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Hampton Inn Phoenix\/Chandler
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230 Reviews from our TripAdvisor Community

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Traveler rating
    100
    73
    36
    13
    8
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73
44
22
78
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (230)
  • Mar-May only
    (55)
  • Jun-Aug only
    (72)
  • Sep-Nov only
    (48)
  • Dec-Feb only
    (55)
All months
1 review
5 of 5 stars Reviewed 5 days ago NEW

Staff was amazing on making our staff enjoyable. From bringing up a refrigerator to our room, to clearing our breakfast dishes the staff made us feel at home without having to do any work. Lovely hotel in a great location.

Review collected in partnership with Hampton

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1 review
3 of 5 stars Reviewed 1 week ago

I had a lot of problems and was moved several time, however, the moves where meant to provide me with better service. It was just discouraging but they really tried their best. Colin at the front desk did do his best and if the situation were different it would have meet my personal needs just not those of my group.

Review collected in partnership with Hampton

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Auburn, United States
1 review
1 of 5 stars Reviewed 1 week ago

If you do not care about safety, security or updated surroundings, please book here. I stayed for 2 night on a weekend and it was sketchy at best. Bed was uncomfortable, internet was slow at best and the breakfast was not good. Attempted to use the hot tub but was promptly greeted by some rather large cockroaches that were trying... More 

Review collected in partnership with Hampton

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Colin H, Manager at Hampton Inn Phoenix/Chandler, responded to this review

Dear Rhonda D T, Thank you for taking the time to write a review about your recent stay with us. We appreciate your feedback, we are sorry for the issues you encountered. Please let us know if you have additional comments or suggestions you would like to share. We are all about Satisfaction Guaranteed. We hope we can have another... More 

Taipei, Taiwan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This hotel is a little bit old, but the price is reasonable and bed is comfortable. Staff is not very friendly. Breakfast is okay, it's a hotel for family who want to have a nice sleep but don't want to spend a lot of money.

Review collected in partnership with Hampton

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Dave M, General Manager at Hampton Inn Phoenix/Chandler, responded to this review

Thank you for sharing your feedback with us online. We take all guest feedback into consideration as we work to improve our guest satisfaction. Our team will use this interaction as an opportunity to improve our guest experience. We hope you'll consider using our hotel in the future. More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago

Hotel room was a little smaller than what I am use to staying in but it was clean. Tv could have been a little bigger then 25in however it will do. The front staff was friendly and the breakfast was decent. Quiet hotel when I stayed. The bathroom counter looked updated but it didnt carry into the shower (tile shower... More 

Was this review helpful? Yes
Dave M, General Manager at Hampton Inn Phoenix/Chandler, responded to this review

Thank you for sharing your experience at our hotel. We are glad to see you enjoyed your stay and look forward to seeing you again in the future. More 

chana,Il
2 reviews
5 of 5 stars Reviewed 3 weeks ago

It was a very nice place to stay location is excellent right next to major freeway that can take you anywhere room was very nice places to eat very close by all around a very convenient place to stay. So if you are looking for a place to stay that is fast and easy to get to and easy to... More 

Review collected in partnership with Hampton

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Dave M, General Manager at Hampton Inn Phoenix/Chandler, responded to this review

Thank you for sharing your experience of our hotel. We appreciate the feedback and will share with our team to continually improve our guest experience. More 

Lake Havasu City, AZ, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

The assigned room was incorrect and the next room AC did not work. The first night was rough bec temp was over 100 until late. Staff was amazing! Jordan got us another room and a refrigerator. Following morning Chuck had the AC replaced so it was very comfortable the next several nights! Serena searched out the tea my bride wanted.... More 

Review collected in partnership with Hampton

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Dave M, General Manager at Hampton Inn Phoenix/Chandler, responded to this review

Thank you for your review. We apologize for the mix up on room assignment and our AC. Jordan did a good job communicating and Chuck even better as our management team was told of timeline to replace our AC. Please stay with us again so we can improve on this stay. We hope to see you soon. More 

Falkirk, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

The hotel was in a handy location for our visit, is convenient for restaurants and easy access to freeway. Breakfast was not so great - basic, pool small but fine. Enjoyed our stay and would visit again.

Review collected in partnership with Hampton

Was this review helpful? Yes
Dave M, General Manager at Hampton Inn Phoenix/Chandler, responded to this review

We appreciate your feedback and will work to exceed expectations on your next visit. Thank you again and hope to see you soon. More 

Tucson, Arizona
Level Contributor
66 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A Hampton Inn is usually just what you expect a Hampton Inn to be - the least expensive of the Hilton chain of hotels with nice, but basic amenities. However, the service we received at the Chandler Hampton was exceptional. All of the personnel were cheerful and willing to help, even asking if they could do anything for you. On... More 

Was this review helpful? Yes
Dave M, General Manager at Hampton Inn Phoenix/Chandler, responded to this review

Thank you for the review. We appreciate your feedback and glad to see our staff did a great job. We look forward to your next visit. More 

Orlando, Florida, United States
1 review
5 of 5 stars Reviewed July 27, 2015

I went to Chandler, Arizona to visist my daughter that moved there last year. Since the moment that I stepped in all the staff in the hotel make me feel welcomed. They were very helpful and knowledgeable in every way. They were able to offer sugestions about local restaurants and places to visist. The hotel's facilities were excellent. The complimentary... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Dave M, General Manager at Hampton Inn Phoenix/Chandler, responded to this review

Thank you so much for your review! We really appreciate the positive feedback and I can't wait to share this with out team. We are always working to improve our customer experience and your feedback helps us keep going. We look forward to your next visit. More 

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