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Residence Inn Phoenix Chandler / Fashion Center

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200 North Federal Street, Chandler, AZ 85226
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Residence Inn Phoenix Chandler / Fashion Center
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Residence Inn Phoenix Chandler / Fashion Center
Residence Inn Phoenix Chandler / Fashion Center
Residence Inn Phoenix Chandler / Fashion Center
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87 reviews from our community

Traveler rating
    43
    31
    8
    2
    3
See reviews for
30
13
6
31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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  • English first
  • Russian first
  • Any
English first
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    (19)
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Marina, California
Top Contributor
88 reviews 88 reviews
13 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

My main complaint is the breakfast room: watery oatmeal, and a 2-slice, cheap toaster! There were at least 15 people in the room every morning, so why not upgrade to a nice four-slice toaster? The English muffins were stale and I could hardly split them for toasting anyway. The "fruit bowl" has one kind of fruit only, why not a... More 

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Bill W, General Manager at Residence Inn Phoenix Chandler / Fashion Center, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments after your recent stay at the Residence Inn Phoenix Chandler / Fashion Center. As our entire staff takes great pride in providing exceptional guest experiences, we regret that we have fallen short of our goal. Please accept our most sincere apologies. We have shared your suggestions with... More 

San Diego
Top Contributor
165 reviews 165 reviews
50 hotel reviews
82 helpful votes 82 helpful votes
2 of 5 stars Reviewed 1 week ago

I mean there was nothing really wrong with this place, and the service at the front desk was really friendly. The room was large and the breakfast decent. But for such a high room rate, you really should get a little more quality. The room was shabby - the carpet worn, and coming up with sharp edges to step on... More 

Was this review helpful? Yes
Bill W, General Manager at Residence Inn Phoenix Chandler / Fashion Center, responded to this review

Dear Valued Guest, Thank you for taking the time to complete a TripAdvisor review in regards to your recent stay at the Residence Inn Phoenix Chandler / Fashion Center. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincerest apologies. We... More 

Fitchburg, Wisconsin
Top Contributor
87 reviews 87 reviews
35 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 1 week ago

This is an older property that has a few aches, pains and quarks in the rooms. Rest assured, the entire staff is aware and they will do everything in their power to see that Tim or another maintenance staff employee can repair or cure that problem. We had three "problems" the toilet that refused to plush unless you held the... More 

Was this review helpful? Yes
Bill W, General Manager at Residence Inn Phoenix Chandler / Fashion Center, responded to this review

Dear Valued Guest, Thank you for sharing your experience at the Residence Inn Phoenix Chandler / Fashion Center through on TripAdvisor. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is... More 

Spokane, Washington, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We spent three nights at the Residence Inn - Chandler during Spring Training. The staff went above and beyond to check us in early (even with being all full) and were very accommodating throughout our stay. It is a great location, walking distance to all kinds of restaurants and stores. The hotel breakfast is very good. Kudos to all the... More 

Was this review helpful? Yes
Bill W, General Manager at Residence Inn Phoenix Chandler / Fashion Center, responded to this review

Dear Valued Guest, Thank you for sharing your experience at the Residence Inn Phoenix Chandler / Fashion Center. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our... More 

1 review
5 of 5 stars Reviewed 1 week ago

A group of us recently drove to Arizona for Spring Training. Since there were so many of us we rented the two bedroom suite along with another room. All our family members were pleased with the clean and spacious kitchen-tv area. The private bedrooms were comfortable as well. It was warm///but the air conditioning was great. At checkin the staff... More 

Was this review helpful? Yes
Bill W, General Manager at Residence Inn Phoenix Chandler / Fashion Center, responded to this review

Dear Valued Guest, Thank you for visiting the Residence Inn Phoenix Chandler and for taking the time to complete a TripAdvisor review. We greatly appreciate your positive feedback, especially regarding Dorothy and Jeff! I will be sure to share your comments with them and thank them for their efforts. We look forward to seeing you again next year! If there... More 

Sierra Madre, California
1 review
5 of 5 stars Reviewed 2 weeks ago

I just spent four night at the Residence Inn Chandler Fashion Square. I travel quite a bit for business and this hotel and staff rate at the very top of hotels where I have stayed. I don't usually write reviews on places but felt the need to do so as a thank you to the staff. The rooms were great,... More 

Was this review helpful? Yes
Bill W, General Manager at Residence Inn Phoenix Chandler / Fashion Center, responded to this review

Dear Valued Guest, Thank you for your recent stay at the Residence Inn Phoenix Chandler and for taking the time to share your positive feedback! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. We will be sure to share your comments... More 

Mokena, Illinois
1 review
4 of 5 stars Reviewed February 13, 2015

We were in town for 5 nights. The staff went above and beyond in meeting our expectations. A special thank you to the manager Jeff who made us feel welcome every day. The kids enjoyed the pool and the sports court, while the adults enjoyed the outdoor cooking space, the surrounding shopping and restaurant options.

Was this review helpful? Yes
Bill W, General Manager at Residence Inn Phoenix Chandler / Fashion Center, responded to this review

Dear Valued Guest, Thank you for choosing the Residence Inn Phoenix Chandler/Fashion Center! As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. Our staff takes great pride in not only meeting, but exceeding your expectations. We will be sure to share your comments with our staff, and also recognize Jeff... More 

Portland, Oregon
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 28, 2015

The hotel certainly met and in some areas exceeded our expectations for a 4-night stay. We had a two bedroom suite with kitchenette on the first floor. Though we didn't use the kitchen for cooking purposes, we would get take-out and bring it back to the room. A nice size table, silverware, and essentials were provided. The hotel is near... More 

Was this review helpful? Yes
Bill W, General Manager at Residence Inn Phoenix Chandler / Fashion Center, responded to this review

Dear Valued Guest, Thank you for sharing your experience at the Residence Inn Phoenix Chandler/Fashion Center on TripAdvisor! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. I will be sure to thank Tressi for going above and beyond. I will share... More 

Frankfurt, Germany
Top Contributor
125 reviews 125 reviews
31 hotel reviews
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed January 13, 2015

My family and I stayed here long term because I was relocating. I have to stay the staff here has been very accommodating to all my needs. My room was cleaned daily by friendly staff. This hotel serves a wonderful breakfast daily and always served on time and delicious. They also serve a spectacular dinner 3 days a week. The... More 

Was this review helpful? Yes
Bill W, General Manager at Residence Inn Phoenix Chandler / Fashion Center, responded to this review

Dear Valued Guest, Thank you for choosing the Residence Inn Phoenix Chandler/Fashion Center and for sharing your positive feedback on TripAdvisor! We're so pleased that our accommodations, amenities, and friendly service exceeded your expectations. Best regards, Bill Weeman General Manager More 

San Marcos, California, United States
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 31, 2014

Spent 2 days over Christmas in Phoenix visiting relatives and stayed at this Marriott Residence Inn. Stay was very nice, all staff was very pleasant even though it was a major holiday and they were working. Complimentary hot breakfast and dinner was available and was excellent. The rooms were quite comfortable and because it was chilly out, each room's fireplace... More 

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