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Courtyard by Marriott Phoenix / Chandler

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920 N 54th Street, Chandler, AZ 85226
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1 room 1 guest
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Courtyard by Marriott Phoenix \/ Chandler
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104 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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    (40)
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London, United Kingdom
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 1 week ago

The price was the most appealing factor and it delivered on value. Air conditioning is noisy and rooms are large with good standard. Location is superb for both shopping and eating out. The pool is impressive and gym is more than acceptable.

Was this review helpful? Yes
Gary L, General Manager at Courtyard by Marriott Phoenix / Chandler, responded to this review

I am so happy that you found our hotel to be a great value, and the location convenient to dining and shopping. Please accept my sincere apologies for the noisy air conditioner. Can you pleae call me directly in my office at 480-763-2480, or via e-mail at gary.lueck@marriott.com? I would like to get your room number so that our Engineer... More 

Clearwater, FL
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location off Ray Road is perfect for business travelers. Plenty of good food options and close to the freeway. The lobby area is very nice, the bistro breakfast is good. They have USA Today and WSJ available to read. The elevator is hot! Wow. I used the stairs to the third floor rather than stand in the heat. The... More 

Was this review helpful? Yes
Gary L, General Manager at Courtyard by Marriott Phoenix / Chandler, responded to this review

Dr. Diathony, I am so happy to hear that you found our staff to be friendly, and the location to be great. Pleaes accept my sincere apologies for the issues you had with the air conditioner. Can you please call my office directly at the hotel at 480-763-2480, or e-mail me at gary.lueck@marriott.com, so that I can research your phone... More 

Issaquah, Washington
Level Contributor
150 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed July 23, 2015

Very nice hotel, and very close to companies office! The service was outstanding, with the people working being very friendly, and super helpful. I will plan to stay at this place again for future trips to the Phoenix area.

Was this review helpful? Yes
Gary L, General Manager at Courtyard by Marriott Phoenix / Chandler, responded to this review

Dear KM, Thanks for taking the time to share with others your delight in our hotel! It is always a pleasure to get a review from someone who uses TripAdvisor a great deal. I am happy that you found our staff to be friendly, the rooms to be a good size, and our location convenient to where you needed to... More 

Chicago
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed July 13, 2015

The pool area is fantastic. Palm trees for shade, a nice sized pool especially for families, and close to the rooms. The location is perfect, walking distance to several restaurants, shopping, etc. The pool area was out of towels (at 10am) so I simply walked to the front desk and the girl at the counter asked someone to get us... More 

Was this review helpful? Yes
Gary L, General Manager at Courtyard by Marriott Phoenix / Chandler, responded to this review

Dear Guest, Thanks for taking the time to share your experience with our other guests, and I was so happy to read that you truly enjoyed our pool area. We are truly blessed with a beautiful shaded courtyard area in the center of the hotel with the pool and hot tub. Please accept my apologies for the pool not being... More 

Henderson, Nevada
2 reviews
5 of 5 stars Reviewed July 7, 2015

The staff was amazing. We asked for a refridgerator and microwaive and within 5 minutes they were brought to us. Kim checked us in and she had a terrific personality. She was great to talk to. Whether it was needing more towels or glasses the staff was more than happy to oblige. They all said good morning and made you... More 

Was this review helpful? Yes
Gary L, General Manager at Courtyard by Marriott Phoenix / Chandler, responded to this review

Darlene, It is always a pleasure for me to get reviews about our amazing staff, and I especially enjoy it when it is about one of our new Team Members. Kim just joined our team earlier in June and has already showed amazing potential, and I am sure that her future with Marriott is great! I sincerely hope that when... More 

Half Moon Bay, California, United States
Level Contributor
143 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed July 7, 2015

Good Marriott, good location and overall very good service. I had a late night arrival and there was nothing but the stuff in the Marketplace (frozen yuck) nd the front desk helped me find a Dominos pizza that would deliver. Overall this was a good hotel and is solid,this is a 4 stars for a Courtyard by Marriott, if you're... More 

Was this review helpful? Yes
Gary L, General Manager at Courtyard by Marriott Phoenix / Chandler, responded to this review

It is always a pleasure to get a review from a seasoned traveler such as yourself! I'm happy that you found our hotel to be "solid" and a great representation of the Courtyard by Marriott brand. I am glad that our team was able to find a Domino's pizza close by that was able to deliver a hot, fresh meal... More 

Irvine, California
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 29, 2015

My husband and I recently stayed here while visiting our son and his family. Our room was quite nice, with plenty of room. The staff was very friendly and helpful. One late afternoon we had a snack from the bistro, hummus platter, and it was quite good. The hotel and our room was very clean. I am always happy when... More 

Was this review helpful? Yes
Gary L, General Manager at Courtyard by Marriott Phoenix / Chandler, responded to this review

Julie, Thanks for taking the time to review our hotel and share your observations while visiting your son here in the area. Thanks for the nice compliment about the room cleanliness, and so happy to hear that you enjoyed the Hummus for a snack from our Bistro. Take Care, Gary Lueck General Manager More 

Tampa, Florida
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 15, 2015 via mobile

Was recently in Phoenix on business and decided to stay at this property. Great location and close to everything. Plenty of restaurants and shopping within minutes. Right off the freeway which makes it convenient, but not loud. Lobby was big, clean and the staff was friendly. Rooms were okay...never understood why the bed does not face the TV in most... More 

Was this review helpful? Yes
Gary L, General Manager at Courtyard by Marriott Phoenix / Chandler, responded to this review

Good Day Andy, It is always a pleasure to get a review from a seasoned traveler, and reviewer, like yourself. I was pleased to read that you found our staff to be friendly, and the location to be convenient with lots of amenities close by. I do wish that there was a way to re-configure the room to have the... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 26, 2015

My stay at the Courtyard in Chandler was for 1 night, however, check in was really easy, my preferences were adhered to, and my room clean and comfortable. Highly recommend staying here if one has business in Chandler, the hotel sits right off the 202 loop, has extensive parking, and polite staff at all hours.

Was this review helpful? Yes
Gary L, Manager at Courtyard by Marriott Phoenix / Chandler, responded to this review

Jenn, Thanks so much for taking the time to review our hotel! So happy that our Front Desk team was able to address your requests and fulfill them as needed! I was also very pleased to read that you found our location to be convenient, and the staff to be courteous around the clock. We look forward to hosting you... More 

Santa Clara, California
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 11, 2015

the hotel is decent and the staff is friendly. I stayed there twice because it's close to work. Lobby is nice. there is really nothing to complain. Expect standard Marriott service. It's very close to Fleming's which is one of my favorite restaurants.

Was this review helpful? Yes
Gary L, General Manager at Courtyard by Marriott Phoenix / Chandler, responded to this review

Dear Kathy, Thanks for taking the time to review our hotel on TripAdvisor. It is always a pleasure to get a review from a seasoned traveler such as yourself. I was pleased to read that you found our staff to be friendly, and our location to be convenient to one of your favorite restaurants - Flemings. I would have to... More 

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