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SpringHill Suites Phoenix Chandler/Fashion Center

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225 North Metro Boulevard, Chandler, AZ 85226
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SpringHill Suites Phoenix Chandler/Fashion Center
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SpringHill Suites Phoenix Chandler/Fashion Center
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121 Reviews from our TripAdvisor Community

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Traveler rating
    52
    38
    22
    3
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for SpringHill Suites Phoenix Chandler/Fashion Center
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Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 25, 2013 via mobile

From the managers to the breakfast care takers this hotel staff went out of their way to make each and every guest feel taken care of. This hotel was very well maintained inside and out. We will be back!!!

Was this review helpful? Yes
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Thank you for your review. We are so happy you enjoyed your stay here at the Springhill Suites Phoenix Chandler Fashion Center. We look forward to seeing you next time you are back in Chandler, AZ. More 

Gladstone, Michigan, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 19, 2013

Very nice all around, although right next to a major and busy road, nights are quiet. Rooms are large and updated. Enjoyed the breakfast, well stocked with a large assortment of items. Staff was great, and friendly. Even had one of the managers clear our plates from the breakfast table and chatted with us awhile. Nice location, nice neighborhood, like... More 

Was this review helpful? Yes
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Thank you for your review. I am so glad you enjoyed breakfast and our friendly staff as well as the close proximity we are to the Chandler Fashion Mall. We are happy to hear you enjoyed your stay and we look forward to seeing you next time you are back in Chandler, AZ. More 

Kitchener, Canada
Level Contributor
87 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed January 5, 2013

This is a nice hotel right across the road from a large shopping centre. The rooms sleep up to six but really are only comfortable for 3-4 people as there is very little division between "rooms". The breakfast was minimal but met our needs. The staff at the hotel were very helpful and accommodating.

Was this review helpful? Yes
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Thank you for your review. We are happy to hear you enjoyed your stay and we hope to see you next time your back in Chandler, AZ. More 

Sierra Vista, Arizona
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 24, 2012

We had two teams go up and stay a weekend. They were more than accommodating. On Sunday breakfast was to be served at 7am. We had to be of the field by 7am so they oppened up breakfast at 6 am for us. When I went down to breakfast 5 minutes to 6 everything was ready. We could not have... More 

Was this review helpful? Yes
KMFREEMAN, Owner at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Thank you so much for your wonderful feedback for our property and our staff! We truly value all of our guests and always want to ensure that they have a wonderful experience when staying with us in Chandler! Please let us know if there is anything further we can assist you with and we look forward to having you with... More 

El Paso
Level Contributor
82 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed September 27, 2012

Just got the room at the last minute online, so I had no idea what I was getting. The place is a very nice hotel. From the check-in staff to the minute I left, it was perfect! The staff genuinely cares about your stay. When I walked in too late for the morning breakfast to get a bagel, the management... More 

Was this review helpful? Yes 1
Wodonga, Australia
Level Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed September 20, 2012

Great location, right next to Chandler Mall. Very comfortable suites, with plenty of room. Free Internet and breakfast. However, the best thing about this property is the staff, very helpful and accommodating. Well done and thank you.

Was this review helpful? Yes
Scottsdale, Arizona
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 19, 2012

Some buddies and I were in town for a Golf Tournament. The hotel proved nice rooms as well as two Queen beds and a sofa bed. We walked across the to a nice sports bar. There are several restaurants and bars in the area. It was nice not to have to drive. The staff was very friendly too.

Was this review helpful? Yes 1
Bangalore
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed June 14, 2012

I had reserved my hotel booking, but on arrival was bumped out saying it was over booked. The hotel staff refused to give me a transport to an alternate location. Its terrible to be in such a situation when one is coming from another country and the hotel says, we have your reservations but we are sorry, we are over... More 

Was this review helpful? Yes 3
Atlanta
Level Contributor
97 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 310 helpful votes
1 of 5 stars Reviewed April 20, 2012

This is a poorly run property that disappointed me with safety issues and poor customer service. I am Platinum with Marriott Rewards and usually find SpringHill Suites to be a great value. This hotel was a colossal disappointment. I bailed after the first night of a three night stay. This review is limited to four issues. One) I checked in... More 

Was this review helpful? Yes 3
Management response:

Thank you very much for your comments. it was a pleasure speaking with you. I'm glad we had the opportunity to talk about the situations that occurred during your stay. As we discussed these incidents that occurred are not the norm and it was unfortunate that you experienced such issues. If there’s anything I can do for you in the... More 

Chapel Hill, North Carolina
Level Contributor
58 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed March 28, 2012

We were visiting our son and stayed here. The suite had plenty of room for three adults. The desk left ample space for charging electronic devices and had a comfortable chair too. It was nice to have a refrigerator in the room to keep water and our dinner leftovers cold. The location was very convenient and although it was near... More 

Was this review helpful? Yes 2
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