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SpringHill Suites Phoenix Chandler/Fashion Center

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225 North Metro Boulevard, Chandler, AZ 85226
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SpringHill Suites Phoenix Chandler/Fashion Center
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SpringHill Suites Phoenix Chandler/Fashion Center
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124 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Rancho Cordova, California
Level Contributor
9 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Across the street from the Chandler Fashion Center (mall) with plenty of restaurants to walk to. Decent breakfast buffet in the morning. The room was very spacious with separate living area and work area.

Was this review helpful? Yes
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Thank you for choosing to stay with us on your business trip. We are excited you enjoyed your stay and was able to enjoy our location and utilize our spacious guest suites. Thank you again for staying with us and we hope to see you soon. More 

Seal Beach, California
Level Contributor
97 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 1 week ago

Location is great - across the street from the Chandler Mall and close to many restaurants. Accessible to the freeway, but not so close that you hear the noise. The staff was very friendly and helpful. My son was surprised by the blueberry waffles (the first of many Marriott properties we have been to). The room was ok - the... More 

Was this review helpful? Yes
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

We value your business and are very happy you enjoyed your stay. I am pleased you were able to interact with our staff and enjoy our location. Our breakfast is delicious and the blueberry waffles are majority of our guest’s favorite item. I would like to hear more about your stay and apologize there was an issue with the sofa.... More 

Oregon
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

Overall, solid place to stay. Noteworthy items (good and bad): good location, decent breakfast, super friendly staff, in my room I could hear the tv from the adjoining room, which was a bit of a bummer.

Was this review helpful? Yes
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Thank you for reviewing our hotel. I am happy to hear you enjoyed our location, amenities and staff. I do apologize that you could hear the guest next door. Please call the hotel so we can discuss your stay more. Thank you again for staying with us. More 

Iowa City, Iowa
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Thank you sooo much Springhill Suites! We were concerned about our hotel before arriving for vacation but we were relieved to know everything was great from beginning to end. The management team and staff are AWESOME! Anything you need they are there to accomadate. Chris, Catherine, Dalonda and Sargit were our life savers. I especially want to Thank Dalonda, Catherine... More 

Was this review helpful? Yes
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

We are so happy you had the best vacation while staying with us. Our location and staff make up what the hotel is all about and I am very pleased you were able to encounter so many of our helpful team members. I will be sure to share this with our staff. Thank you for staying with us and taking... More 

Level Contributor
2 reviews
5 of 5 stars Reviewed June 24, 2015

I came to Chandler on a business trip and found this nice hotel pretty close to my company. I particularly enjoyed the warm welcome at the reception (need to find out her name) and the great service for breakfast. Sarjit took care that my cup was always filled with delicious coffee, so kind!

Was this review helpful? Yes
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Thank you very much for taking the time to review our hotel. Our staff excels on customer service and I am happy you were able to encounter this. We hope to see you next time you are in Chandler. Thank you for staying with us. More 

Buffalo, New York
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 16, 2015

We had a nice two night stay at the Springhill. The staff, from the front desk, to the house keepers, to the exceptionally pleasant Sarjit made our stay one of the best experiences on our vacation. Our room was on the first floor, on the back side of the building, was a good size and at night, very quiet. The... More 

Was this review helpful? Yes
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

We are so happy you had a wonderful stay with us and were able to enjoy all of our amenities and outstanding staff. Thank you for taking the time to review our hotel. I will be sure to share this with the staff and especially Sarjit. Thank you again for staying with us and we hope to see you next... More 

Batu Ferringhi, Malaysia
Level Contributor
11 reviews
3 hotel reviews
5 of 5 stars Reviewed June 13, 2015

One of the best hotels I have stayed in so far. Not that it is particularly high-end, but it is so accessible - right oppostive Chandler Fashion Mall and other stores like Hobby Lobby, Ross, Michaels and Pier Imports. Who can ask for more? The room is clean and well-equipped with everything one can ask for. Definitely a good experience.

Was this review helpful? Yes
Lisa T, Sales Coordinator at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Dear Ms. SelinaNair, Thank you so much for your stay with us, we truly value your business and your feedback. We here at Springhill Suties Chandler Fashion Center pride ourselves on the high level of service that we have to offer. We are also in a great location, within walking distance of over 25 restaurants and endless shopping experiences. We... More 

Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed June 12, 2015 via mobile

10 stars!!!! :-) Such a beautiful experience at this place :) and very friendly staff. I had one of the best housekeepers and the receiptionist was amazing & resourceful. We stayed there for 2 nights, we got a pretty suite with couch & kitchenette - truly Phoenix is my new love :-) It's kinda crazy i have been living here... More 

Was this review helpful? Yes
Lisa T, Sales Coordinator at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Dear Kusukusu14, We truly appreicate your feedback and your recent stay with us! Thank your for posting such an amazing review for us, we are always very happy when a guest comments about the wonderful service they have recieved, and the great accomodations that we have to offer. I will share with Sarjit, your remarks, so that she knows her... More 

Las Vegas, Nevada, United States
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 4, 2015

This hotel is in a great location. You are in walking distance of a shopping mall and many great restaurants. The staff was amazingly friendly and helpful. The rooms where clean. The hotel was build in 1999 and remolded in 2006. The rooms are not as large a some Springhill Suites (1king) and there is no storage for the extended... More 

Was this review helpful? Yes
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Thank you for taking the time to review our hotel. We are very happy you were able to enjoy our location which many guests really do appreciate. Our last remodel was the end of 2011. I am pleased my staff offered you a portable dresser for your stay which does come in handy especially when extra storage is needed. Thank... More 

Fremont, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

Checked into the hotel and was greeted professionally and pleasantly. I was given all of the info I needed to get settled in. I got a follow up phone call to be sure the room was to my satisfaction. The maintenance staff was SUPER friendly and helpful. The server in the breakfast room was so nice. Breakfast was one of... More 

Was this review helpful? Yes
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

We would like to thank you for reviewing our hotel and recognizing our amazing staff. Thank you so much for staying with us and we hope to have you stay with us again very soon. More 

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