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SpringHill Suites Phoenix Chandler/Fashion Center

3.0 of 5 225 North Metro Boulevard, Chandler, AZ 85226
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SpringHill Suites Phoenix Chandler/Fashion Center
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SpringHill Suites Phoenix Chandler/Fashion Center
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96 reviews from our community

Traveler rating
    42
    32
    14
    2
    6
See reviews for
32
17
8
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Saint Louis, Missouri
Contributor
13 reviews 13 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

First I would like to say that the staff at the hotel was amazing. They were very nice and friendly. From check in, in passing and leaving, all the staff that I encounter was wonderful. But the rooms on the other hand need just a little spruce to them. The wall paper in the bathroom was coming off the walls... More

Was this review helpful? Yes
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Thank you for staying with us and reviewing our hotel. I am very excited you had the opportunity to interact with our friendly staff. I do apologize that the walls were thin and you could hear other guests. We hope next time you are visiting Chandler you would stay with us again. More

San Francisco Peninsula
Top Contributor
110 reviews 110 reviews
69 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Front desk staff was very friendly and helpful. Rooms were large and well designed for functionality. Not many frills, but everything that I needed. No cookies at night, evening snacks or 24/7 coffee/tea in the lobby. Newspapers available. Front desk cheerfully supplied extra in room coffee. Another reviewer mentioned mildew smell - I didn't find any smell. My bed was... More

Was this review helpful? Yes
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Thank you for staying at the SpringHill Suites and taking the time to review our hotel. We are happy you enjoyed your stay and we always like hearing feedback from guests. I wanted to let you know that SpringHill Suites brand standards are different than other hotels. We have a market that is filled with snacks and drinks that is... More

Tempe, Arizona
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

We recently had family come into town to celebrate my parents 90th birthday celebration. We were fortunate to have Sue Sullivan Director of Sales take care of families reservations. She was very personable and took time to attend to the details.She as well as Steve and Chris at the front desk were amazing.The rooms were beautiful, immaculate and very spacious... More

Was this review helpful? Yes
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

We are so pleased you had a wonderful stay while you were in Chandler. I will be happy to share with my staff and tell them you and your family were able to enjoy our amenities as well as our location. Congratulations to your parents and we look forward to seeing you next time you are in Chandler. More

Oklahoma City, Oklahoma
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

When I first walked in I should have left. The entry way smell like mildew. The wall behind the check out looked like it had black mold. I continue to the room and was hopeful until I sat on the bed. the bed had a deep sway in the middle of the bed and you could feel the springs. The... More

Was this review helpful? Yes 1
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Thank you for taking the time to review our hotel. I do apologize that you were not satisfied with your stay. Please feel free to give me a call at 480-726-7666 to discuss this matter further. Thank you again for staying with us. More

Eagar, Arizona, United States
Top Contributor
66 reviews 66 reviews
15 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed October 19, 2014

The large rooms with refridgerators and microwaves along with a generous breakfast buffet makes this a good bet for everyone, especially families! Evidently, this is a well known fact, because the property was fairly crowded. From what I've discovered, the rooms are generally significantly discounted on the weekends through another booking site. Also, a very large sleeper sofa is included.... More

Was this review helpful? Yes
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

We appreciate you taking the time and reviewing our hotel. Our location is an asset to our hotel and our guests love the convenience of food, attractions and freeways. I am glad you were able to enjoy breakfast in the morning with all the varieties of food we have to offer as well as have great interaction with our exceptional... More

Lakeside, Michigan
Contributor
15 reviews 15 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 16, 2014

Conveniently located outside Phoenix in Chandler. Great rate near many food and shopping areas. The hotel was always smiling and helpful which was appreciated. This is not a luxury hotel but a great place to sleep for a night or two.

Was this review helpful? Yes
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Thank you for that wonderful review. We greatly appreciate you taking the time and sharing your stay with us. Look forward to you staying with us next time you are back in Chandler. More

Folsom, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 11, 2014

I stay at this hotel 4-6 times a year for business and it truly feels like a home away from home. Cheryl is always there to greet me when I check in. They go out of their way to make sure I have a great experience - bringing me extra whatever if I forgot or need more. The location is... More

Was this review helpful? Yes
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Thank you for sharing your experience at our hotel. I am so glad you had interaction with our staff they are wonderful and make every guests stay exceptional. Thank you for staying loyal and always coming back. We look forward to your next trip here in Chandler. More

Fallbrook, California, United States
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 1, 2014

We got here during a storm/flash flooding, we checked in to our room, a short while later the maintenance man came and said the room will get flooded because a drain backs up during the rain. We changed rooms. They were very helpful with that. The hotel staff was friendly, always greeted us and the free breakfast was good.

Was this review helpful? Yes
Minneapolis, MN
Senior Contributor
29 reviews 29 reviews
27 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed September 19, 2014

Easy check in, free wifi, better than expected breakfast, everything I look for. Location seemed a little far from downtown at first, but with a rental car it is pretty easy to get around. All the usual non surprises like free parking and no resort fees.

Was this review helpful? Yes 1
Wodonga, Australia
Top Contributor
51 reviews 51 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 9, 2014

Stayed here two years ago in 2012. Good to see that the staff are just as pleasant, the rooms are just as comfortable (great pillows), the breakfasts are still pretty good and the value is better than ever. Thank you.

Was this review helpful? Yes
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Additional Information about SpringHill Suites Phoenix Chandler/Fashion Center

Address: 225 North Metro Boulevard, Chandler, AZ 85226
Location: United States > Arizona > Central Arizona > Chandler
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Phoenix Chandler/Fashion Center 3*
Number of rooms: 101
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Also Known As:
Springhill Suites Phoenix Chandler/Fashion Hotel Chandler
Springhill Suites Chandler

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