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SpringHill Suites Phoenix Chandler/Fashion Center

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225 North Metro Boulevard, Chandler, AZ 85226
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SpringHill Suites Phoenix Chandler/Fashion Center
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SpringHill Suites Phoenix Chandler/Fashion Center
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120 Reviews from our TripAdvisor Community

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Traveler rating
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    38
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
  • All months
    (120)
  • Mar-May only
    (32)
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    (24)
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    (38)
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Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago

I came to Chandler on a business trip and found this nice hotel pretty close to my company. I particularly enjoyed the warm welcome at the reception (need to find out her name) and the great service for breakfast. Sarjit took care that my cup was always filled with delicious coffee, so kind!

Was this review helpful? Yes
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Thank you very much for taking the time to review our hotel. Our staff excels on customer service and I am happy you were able to encounter this. We hope to see you next time you are in Chandler. Thank you for staying with us. More 

Buffalo, New York
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a nice two night stay at the Springhill. The staff, from the front desk, to the house keepers, to the exceptionally pleasant Sarjit made our stay one of the best experiences on our vacation. Our room was on the first floor, on the back side of the building, was a good size and at night, very quiet. The... More 

Was this review helpful? Yes
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

We are so happy you had a wonderful stay with us and were able to enjoy all of our amenities and outstanding staff. Thank you for taking the time to review our hotel. I will be sure to share this with the staff and especially Sarjit. Thank you again for staying with us and we hope to see you next... More 

Batu Ferringhi, Malaysia
Level Contributor
11 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

One of the best hotels I have stayed in so far. Not that it is particularly high-end, but it is so accessible - right oppostive Chandler Fashion Mall and other stores like Hobby Lobby, Ross, Michaels and Pier Imports. Who can ask for more? The room is clean and well-equipped with everything one can ask for. Definitely a good experience.

Was this review helpful? Yes
Lisa T, Sales Coordinator at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Dear Ms. SelinaNair, Thank you so much for your stay with us, we truly value your business and your feedback. We here at Springhill Suties Chandler Fashion Center pride ourselves on the high level of service that we have to offer. We are also in a great location, within walking distance of over 25 restaurants and endless shopping experiences. We... More 

Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

10 stars!!!! :-) Such a beautiful experience at this place :) and very friendly staff. I had one of the best housekeepers and the receiptionist was amazing & resourceful. We stayed there for 2 nights, we got a pretty suite with couch & kitchenette - truly Phoenix is my new love :-) It's kinda crazy i have been living here... More 

Was this review helpful? Yes
Lisa T, Sales Coordinator at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Dear Kusukusu14, We truly appreicate your feedback and your recent stay with us! Thank your for posting such an amazing review for us, we are always very happy when a guest comments about the wonderful service they have recieved, and the great accomodations that we have to offer. I will share with Sarjit, your remarks, so that she knows her... More 

Las Vegas, Nevada, United States
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is in a great location. You are in walking distance of a shopping mall and many great restaurants. The staff was amazingly friendly and helpful. The rooms where clean. The hotel was build in 1999 and remolded in 2006. The rooms are not as large a some Springhill Suites (1king) and there is no storage for the extended... More 

Was this review helpful? Yes
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Thank you for taking the time to review our hotel. We are very happy you were able to enjoy our location which many guests really do appreciate. Our last remodel was the end of 2011. I am pleased my staff offered you a portable dresser for your stay which does come in handy especially when extra storage is needed. Thank... More 

Fremont, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

Checked into the hotel and was greeted professionally and pleasantly. I was given all of the info I needed to get settled in. I got a follow up phone call to be sure the room was to my satisfaction. The maintenance staff was SUPER friendly and helpful. The server in the breakfast room was so nice. Breakfast was one of... More 

Was this review helpful? Yes
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

We would like to thank you for reviewing our hotel and recognizing our amazing staff. Thank you so much for staying with us and we hope to have you stay with us again very soon. More 

Owensboro, Ky
1 review
5 of 5 stars Reviewed May 20, 2015 via mobile

Was greeted right as soon as I entered building. Front desk was more than willing to answer any questions. Super friendly. Room was spacious and super clean. Pool was heated and very clean also. I will def be staying here again

Was this review helpful? Yes
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

We are so happy to hear you will stay here again. Our staff are very friendly and happy to answer any questions. Thank you so much for staying with us and we will see you next time. More 

Santa Clara, California
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 9, 2015

the hotel is at a good location, right across from the fashion mall. plenty of shopping and restaurants. The hotel is nice, staff are friendly. A little more sound proof wall will be better. The night I stayed there, I got a neighbor who was on the phone past midnight, and I can hear his voice and sometimes even words.... More 

Was this review helpful? Yes
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

The SpringHill Suites Chandler location is a huge benefit for our guests and I am pleased you were able to enjoy how close of a proximity we are to so many restaurants and shops. I am sorry to hear that you heard the guest next to you in the early hours, the next time you are here we will be... More 

Chicago, IL, USA
Level Contributor
100 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 stars Reviewed May 1, 2015

This is your typical Spring Hill Suites. Simple yet clean and spacious. This has a great location near the mall and freeways. Front desk clerk was AMAZING! Friendly, helpful, allowed me to check in at 9am after a night of driving and found a particularly quiet room which was considerate!

Was this review helpful? Yes
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

We take pride in offering amazing and friendly service. I am so happy the front desk was able to check you in and get you a quiet room after a long drive. Thank you again for staying with us and taking the time to give us a review. More 

Mansfield, TX
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed April 26, 2015

I won't recommend staying here. The hotel is old and the room I stayed in, had an odor. The staff was friendly. It is in a great location for waking to restaurants. It only has 3 floors. When I stayed, there were a bunch of young people there and they were at the pool until very late hours. It was... More 

Was this review helpful? Yes
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Thank you for taking the time to review our hotel. I do apologize that there were noisy guests while you were here. We do have each team sign policy procedures to reduce these issues and I assure you our staff does talk to the guests to keep the noise down. I am glad you were able to enjoy our location... More 

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