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SpringHill Suites Phoenix Chandler/Fashion Center

3.0 of 5 225 North Metro Boulevard, Chandler, AZ 85226
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SpringHill Suites Phoenix Chandler/Fashion Center
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SpringHill Suites Phoenix Chandler/Fashion Center
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102 reviews from our community

Traveler rating
    43
    34
    17
    2
    6
See reviews for
33
17
8
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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  • English first
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    (102)
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    (22)
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Sunnyvale
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for business 2 nights Good hotel overall Walking to fashion center not feasible. Need car Location not so great but next to freeways Breakfast is good Rooms are nice. Has good gym, outdoor pool, showers are good. Reasonably new.

Was this review helpful? Yes
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Thank you for reviewing our hotel. We are so happy you enjoyed your stay and we look forward to your staying with us in the future. More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Sarjit is Amazing! She was very concerned that we were having a very pleasant time while having our breakfast! The eggs in one particular morning were going so quickly and she kept bringing more and more and the skillet was never empty! Thank you Sarjit!

Was this review helpful? Yes
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Thank you for staying with us and taking the time to review our hotel. We do have a great staff here and I am so happy you were able to encounter them. I will be sure to let Sarjit know. Thank you again for staying with us. More 

Flagstaff, Arizona
Top Contributor
187 reviews 187 reviews
22 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This place is clean and friendly right off of the south end of the 101. We stay in Springhill Suites since we then can get two beds and a pull out couch so that our children do not have to fight over a bed. The mall is right across the street, which was another reason for our stay as we... More 

Was this review helpful? Yes
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Thank you for taking the time to review our hotel. We are very happy you were able to enjoy our location to the mall and restaurants as well as our staff and our breakfast. Next time you stay with us please come down and enjoy our spacious lobby that has couches, a TV, and music playing in the back ground... More 

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

The staff makes the hotel. They work hard to put customer service first. The breakfast is good and the service of the breakfast hostess was great. Sarjit makes you feel like you are at a nice restaurant catering to your needs. Rooms were clean.

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Bengaluru (Bangalore), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

The location is quite good. Good restaurants and shopping center are walkable/within a small radius from the hotel. The room I had was neat with reasonable facilities. However, the breakfast at the hotel is a disaster. Hardly anything decent to eat and service staff did not seem to bother. I must mention though that I met a very good gentleman... More 

Was this review helpful? Yes
Andrew W, Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Dear Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the SpringHill Suites Phoenix Chandler/Fashion Center. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared... More 

Rockford, IL
Top Contributor
151 reviews 151 reviews
47 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed December 12, 2014

The location is the best part of this facility. Easy access to 101 and on to I-10 etc. Directly located across street from Fashion Center, a mall, lots of restaurants. Now the bad part, the water from upper floors can be heard running through the walls in my 1st floor room. Who decided to skimp on the insulation/sound proofing at... More 

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Saint Louis, Missouri
Contributor
13 reviews 13 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 16, 2014

First I would like to say that the staff at the hotel was amazing. They were very nice and friendly. From check in, in passing and leaving, all the staff that I encounter was wonderful. But the rooms on the other hand need just a little spruce to them. The wall paper in the bathroom was coming off the walls... More 

Was this review helpful? Yes
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Thank you for staying with us and reviewing our hotel. I am very excited you had the opportunity to interact with our friendly staff. I do apologize that the walls were thin and you could hear other guests. We hope next time you are visiting Chandler you would stay with us again. More 

San Francisco Peninsula
Top Contributor
114 reviews 114 reviews
71 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed November 13, 2014

Front desk staff was very friendly and helpful. Rooms were large and well designed for functionality. Not many frills, but everything that I needed. No cookies at night, evening snacks or 24/7 coffee/tea in the lobby. Newspapers available. Front desk cheerfully supplied extra in room coffee. Another reviewer mentioned mildew smell - I didn't find any smell. My bed was... More 

Was this review helpful? Yes
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Thank you for staying at the SpringHill Suites and taking the time to review our hotel. We are happy you enjoyed your stay and we always like hearing feedback from guests. I wanted to let you know that SpringHill Suites brand standards are different than other hotels. We have a market that is filled with snacks and drinks that is... More 

Tempe, Arizona
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 6, 2014

We recently had family come into town to celebrate my parents 90th birthday celebration. We were fortunate to have Sue Sullivan Director of Sales take care of families reservations. She was very personable and took time to attend to the details.She as well as Steve and Chris at the front desk were amazing.The rooms were beautiful, immaculate and very spacious... More 

Was this review helpful? Yes
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

We are so pleased you had a wonderful stay while you were in Chandler. I will be happy to share with my staff and tell them you and your family were able to enjoy our amenities as well as our location. Congratulations to your parents and we look forward to seeing you next time you are in Chandler. More 

Oklahoma City, Oklahoma
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 24, 2014

When I first walked in I should have left. The entry way smell like mildew. The wall behind the check out looked like it had black mold. I continue to the room and was hopeful until I sat on the bed. the bed had a deep sway in the middle of the bed and you could feel the springs. The... More 

Was this review helpful? Yes 1
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Thank you for taking the time to review our hotel. I do apologize that you were not satisfied with your stay. Please feel free to give me a call at 480-726-7666 to discuss this matter further. Thank you again for staying with us. More 

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Additional Information about SpringHill Suites Phoenix Chandler/Fashion Center

Address: 225 North Metro Boulevard, Chandler, AZ 85226
Location: United States > Arizona > Central Arizona > Chandler
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Phoenix Chandler/Fashion Center 3*
Number of rooms: 101
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Also Known As:
Springhill Suites Phoenix Chandler/Fashion Hotel Chandler
Springhill Suites Chandler

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