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Radisson Hotel Phoenix / Chandler

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7475 W Chandler Blvd, Chandler, AZ 85226
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Radisson Hotel Phoenix / Chandler
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Radisson Hotel Phoenix / Chandler
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207 reviews from our community

Traveler rating
    63
    71
    44
    22
    7
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46
40
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65
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Radisson Hotel Phoenix / Chandler
See the most recent reviews
Peoria, IL
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 28, 2014

Very pretty lobby and large outdoor pool area. The heated salt water pool is wonderful! Very clean hotel with extremely friendly and accommodating front desk staff. There is a nice breakfast buffet each morning. If you prefer going off the premises, both Dunkin Donuts and U S Egg are close by on Chandler Blvd. This hotel has a very convenient... More 

Was this review helpful? Yes
RadGM, General Manager at Radisson Hotel Phoenix / Chandler, responded to this review

Thank you for your very nice review and for taking the time to write about your experience at the Radisson Phoenix Chandler. Thanks for mentioning our spacious lobby and pool area as well as our central location convenient to major highways. I hope you can visit again soon! Best wishes, Ted Trembath - General Manager More 

Huntsville, Alabama
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 28, 2014

We booked a room at this Radisson to be close to our family for a surprise 60th anniversary. Rooms had adequite amenities, however, we would have rather had a small refrigerator and microwave in our room as most other hotels have these days as opposed to the sleep number bed. Not sure if other rooms have been upgraded, but our... More 

Was this review helpful? Yes
RadGM, General Manager at Radisson Hotel Phoenix / Chandler, responded to this review

Thank you for reaching out and writing your review. I was delighted to read that you enjoyed our fabulous breakfast buffet and the location was very convenient for you. Your comments about the room condition will help us in the planning of the room renovation. We hope to see you soon for whatever brings you to the Phoenix-Chandler area! Sincerely,... More 

2 reviews
3 of 5 stars Reviewed May 24, 2014

I intentionally made reservations at the Radisson because of the good reputation. I was sorely disappointed! Staff were very slow with check in and didn't seem to be very knowledgeable. I made online reservations which showed a sleep number bed but our room didn't have one. We notified staff and they did move us to a different room but was... More 

Was this review helpful? Yes
RadGM, General Manager at Radisson Hotel Phoenix / Chandler, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room and the availability of the bar. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Radisson standards. I hope you can visit us again to give us a... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 22, 2014

I have stayed at some of the other Radisson properties in Europe and India and they are very good. I have booked my stay in this hotel and I hope this one lives up to its group's name. Other Radisson hotels wherever I stayed offered delicious free breakfast and I hope this one offers too.

Was this review helpful? Yes
RadGM, General Manager at Radisson Hotel Phoenix / Chandler, responded to this review

Thanks for choosing the Radisson Brand. We look forward to your visit. Breakfast is available in our restaurant each morning, but is not included in all rates. Please check with the Front Desk at check in to see if your rate is included or if they can offer a special rate to add it to your room. See you soon!... More 

Phoenix, Arizona
1 review
5 of 5 stars Reviewed May 8, 2014

I booked a room at this hotel as part of a larger group of rooms with a cheerleading tournament in close proximity to the hotel. The hotel was clean, rooms were comfortable but the service was the thing that set this hotel a part. From the greeting at the front desk when I checked in to the wonderful breakfast staff... More 

Was this review helpful? Yes
RadGM, General Manager at Radisson Hotel Phoenix / Chandler, responded to this review

Thank you for your feedback and for taking the time to write about your experience at the Radisson Phoenix Chandler. I am delighted to read that you experienced our Yes I Can service culture at the front desk, cleaning staff and breakfast team. There are many hotels in this part of town and our people set us apart. I hope... More 

Bullhead City, Arizona
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 31, 2014

I am typing this letter as both a parent & chaperone for Special Olympic Athletes. We stayed at the Radisson Hotel 7475 Chandler Blvd in PHX/Chandler on 3/27-28th during the SO Basketball & Cheer tourney. I was saddened & appalled by the segregation we received. There were 5 groups of SO athletes staying at the hotel consisting of 15-20 kids... More 

Was this review helpful? Yes 3
RadGM, General Manager at Radisson Hotel Phoenix / Chandler, responded to this review

Dear Mr. Coen, I regret that you walked away from our hotel with that impression. I can assure you that quite the opposite is true. We work very hard and directly with the Special Olympics organizers to give your athletes a special buffet based on requested dietary restrictions and selections. Due to the large numbers of competitors eating at the... More 

Goodyear, Arizona
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed March 26, 2014

Nice staff, clean room, just one complaint... I didn't like the sleep number bed. Everything else was great! I could not find my correct number. The pool was very refreshing. I spend the whole weekend out, yes the bikes fired up early, but it was a bikers event. Lots of love and food.

Was this review helpful? Yes
RadGM, General Manager at Radisson Hotel Phoenix / Chandler, responded to this review

Thank you for your feedback and for taking the time to write about your experience. I was delighted to read that you enjoyed the nice staff, pool and clean rooms. I apologize the Sleep Number bed was not to your liking. I look forward to your next stay. Sincerely, Ted Trembath - General Manager More 

Duncan, Canada
Top Contributor
82 reviews 82 reviews
41 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed March 15, 2014

Wish we had more than one night at this hotel. It was quiet and clean. Liked the large bathroom counter and the 2 suitcase carpeted storage bench. Great desk for working. The pool in the inner courtyard looked so inviting but we just didn't have time. Easy drive to the airport in the morning.

Was this review helpful? Yes 1
RadGM, General Manager at Radisson Hotel Phoenix / Chandler, responded to this review

Thank you for taking the time to write about your experience at the Radisson Phoenix Chandler. I am pleased to read that you enjoyed the location and cleanliness of your room. I hope you can come back and visit us again to enjoy all of our amenities like that great courtyard pool area! Best Wishes, Ted Trembath - General Manager More 

Sterling Heights, Michigan
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 11, 2014

The hotel and staff was really nice room Jr. suite great but.........there was a kids soccer group in town for a tournament or such. The children ran wild while many parents sat around (fathers and mothers) the fireplace with their bottles of wine/booze tucked under their arms . They let the kids ran up and down in the lobby very... More 

Was this review helpful? Yes
RadGM, General Manager at Radisson Hotel Phoenix / Chandler, responded to this review

Thanks for taking the time to write your review. I apologize that you had to experience the other families behaving inappropriately in our hotel. I am pleased to read that you enjoyed our staff and the Junior Suite room. I hope you can come join us again when there isn't the same type of hotel traffic in the lobby. Best... More 

Cloquet
Senior Contributor
49 reviews 49 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed February 28, 2014

As a partner in the Carlson Properties, I expected more. It didn't start out well when as a Silver Elite member, I had requested an suite. We were to be there for 3 nights, but ended up cancelling as we were not happy with the accommodations given. I was given a bit of a run around from the front desk... More 

Was this review helpful? Yes
SisiRChandlerAZ, Operations Manager at Radisson Hotel Phoenix / Chandler, responded to this review

On behalf of our entire staff at Radisson we apologize for the concerns you shared about your experience at this hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune... More 

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