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Hampton Inn & Suites Phoenix Chandler Fashion Center

Certificate of Excellence
GreenLeadersBronze level
2.5 of 5
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1231 S Spectrum Blvd, Chandler, AZ 85286
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Hampton Inn & Suites Phoenix Chandler Fashion Center
Best prices for: 1 room 1 guest
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Ranked #1 of 28 Hotels in Chandler
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars Reviewed May 9, 2013
MNTravelDude Minneapolis, Minnesota
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509 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Hampton Inn & Suites Phoenix Chandler Fashion Center
See the most recent reviews
Minneapolis, Minnesota
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 9, 2013

I've started staying at Hampton Inn's due to their comfy beds. This place is no different as the bed was great and I slept well. The property was clean, modern, and well maintained. The only issue I had was whenever I ran the AC unit the air coming out of it smelled very damp and urine-like. I decided I would... More 

Was this review helpful? Yes
Savannah B, Front Office Manager at Hampton Inn & Suites Phoenix Chandler Fashion Center, responded to this review

Thank you for taking the time to provide us with feedback! We are happy to hear that you enjoyed your stay. We do apologize that the ac had a smell when you turned it on. I will be sure to share your comments with our maintenance team so that we can look into the problem. Thank you for letting us... More 

Laveen, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 4, 2013

The most horrible hotel stay of my life!! I booked this hotel for it's shuttle use for my wedding. The assistant manager had to help me book because their event coordinator never did! However the assistant made a bunch of promises in email and they never happened! Because a larger wedding party booked on my day, I was told "I... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
JohnPaulVillarreal, General Manager at Hampton Inn & Suites Phoenix Chandler Fashion Center, responded to this review

Dear Christopher P, Thank you for taking the time to write a review of your recent stay at our hotel. We truly value guest feedback and use it as a measuring stick to understand where we have the opportunity to better serve our guests. I first want to apologize for the inconveniences that might have occurred during your stay. We... More 

phoenix, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 1, 2013

Clean and friendly staff.We were there with a large wedding party and the hotel provided shuttle services free of charge, to the ceremony as well as the reception. They were great about putting us all on one floor. They also made sure that the rooms were ready early for us to check in and dress for the event. I would... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Savannah B, Front Office Manager at Hampton Inn & Suites Phoenix Chandler Fashion Center, responded to this review

Thank you for taking the time to write a review for us! We appreciate and value your feedback. We are happy to hear that we were able to take such good care of your group. We hope that if you are ever in the area in the future you will choose to stay with us! Thank you for choosing to... More 

Palos Verdes, United States
Contributor
14 reviews 14 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 30, 2013

This Hampton was surprisingly great. The online reviews were accurate. Everyone we encountered that worked there was kind, helpful and just positive. The room was clean, and the beds were comfy. It was great having a fridge and a microwave. We would definitely stay here again when in the area.

Review collected in partnership with Hampton

Was this review helpful? Yes
Savannah B, Front Office Manager at Hampton Inn & Suites Phoenix Chandler Fashion Center, responded to this review

Thank you so much for taking the time to write a review for us! We appreciate your feedback. We are happy to hear that the team took such good care of you! We strive to exceed your expectations and we are delighted that we were able to achieve this. I will be sure to share your positive comments with the... More 

Rochester Hills, Michigan
Contributor
16 reviews 16 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 29, 2013

We returned for a stay of 8 nights. The room (I recommend the 2 Queen Suite) was very nice and comfortable. The staff at the front desk has changed and is not as welcoming and efficient as in the past. The staff in the kitchen has also changed and is not as customer focused as before. One plus is that... More 

Was this review helpful? Yes
Savannah B, Front Office Manager at Hampton Inn & Suites Phoenix Chandler Fashion Center, responded to this review

Thank you for taking the time to write a review for us! We appreciate and value your feedback. I apologize that this stay was not as good as your past stays and that the team was not as welcoming as in the past. I will be sure to share your comments with the entire team to ensure that we offer... More 

Cookeville, United States
1 review
5 of 5 stars Reviewed April 22, 2013

This hotel was truly amazing! So beautiful and everything you will need. Also, the breakfast is super - very well prepared and delicious!! The property is beautifully manicured. Really enjoyed the fresh water with limes at the front desk!!!

Review collected in partnership with Hampton

Was this review helpful? Yes
Savannah B, Front Office Manager at Hampton Inn & Suites Phoenix Chandler Fashion Center, responded to this review

Thank you for taking the time to write such a positive review for our hotel! We appreciate and value your feedback. We are delighted to hear that you enjoyed your stay and that the breakfast was to your liking. We are also happy to hear that you enjoyed the property. We hope to see you back again soon! Warm Regards,... More 

San José, Costa Rica
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 22, 2013

This hotel looks very new and is located in what seems to be a rather new expansion of Chandler. It is 20 minute away from the airport and the traffic to and from it is not very bad even at rush hour. It is pretty close to the Fashion Center Chandler mall although not within walking distance. The near surroundings... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Savannah B, Front Office Manager at Hampton Inn & Suites Phoenix Chandler Fashion Center, responded to this review

Thank you for taking the time to write a review for us! We appreciate and value your feedback. We are happy to hear that you enjoyed your stay and that the location of the property met your needs. We hope you will choose to stay with us again in the future. Thank you for choosing to stay with us! Warm... More 

Albuquerque, New Mexico
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 15, 2013

Great hotel. Excellent breakfast and pool. We loved all the little touches that the staff provided during our stay. For example, they had a variety of coffee creamer at breakfast. They made fresh cookies and lemonade in the afternoon. The housekeepers even folded the kids blankets and placed their teddy bears on the pillows. The rooms were very clean. The... More 

Was this review helpful? Yes
Savannah B, Front Office Manager at Hampton Inn & Suites Phoenix Chandler Fashion Center, responded to this review

Thank you for choosing to stay with us! Thank you for taking the time to write a review for us as well. We appreciate and value your feedback. We are delighted to hear that you enjoyed you stay and that the team took such good care of you. I will be sure to pass your positive comments along to the... More 

Winslow,Az
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed April 15, 2013

My family and I stayed at this hotel for only one night on 03/12/13. I only have great things to say about this property. Upon check in, the desk staff were wonderful and very attentive. I had requested a top floor and was given one. The room itself along with the entire property was very well maintained and clean. The... More 

Was this review helpful? Yes 1
Savannah B, Front Office Manager at Hampton Inn & Suites Phoenix Chandler Fashion Center, responded to this review

Thank you for taking the time to write a review for us! We appreciate and value your feedback. We are happy to hear that you enjoyed your stay with us! I am glad to hear that the team took good care of you. I will be sure to let them know they did a great job. I am also delighted... More 

Calgary, Canada
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed April 13, 2013

This is a nice newer hotel near Chandler Fashion Mall. The breakfast is really good with quite a good selection and some healthy options. The pool is nice and was not busy at all during the week. Housekeeping was also very good. Nice touches such as lime infused water, fresh baked cookies and popcorn in the lobby.

Was this review helpful? Yes
Savannah B, Front Office Manager at Hampton Inn & Suites Phoenix Chandler Fashion Center, responded to this review

Thank you for taking the time to write a review for us! We appreciate and value your feedback. We are happy to hear that you enjoyed your stay! We are delighted that the breakfast and amenities of the hotel were to your liking. I will be sure to pass on your positive comments to housekeeping to let them know they... More 

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