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Courtyard Phoenix Chandler / Fashion Center

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1100 South Price Road, Chandler, AZ 85286
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Courtyard Phoenix Chandler / Fashion Center
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Courtyard Phoenix Chandler / Fashion Center
Courtyard Phoenix Chandler / Fashion Center
Courtyard Phoenix Chandler / Fashion Center
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86 reviews from our community

Traveler rating
    44
    21
    12
    6
    3
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15
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46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Courtyard Phoenix Chandler / Fashion Center
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Seattle, Washington
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 20, 2013

I wouldn't know how the rooms are because they oversold and didn't have a room for me when I arrived after 5+ hours of airport delays due to a security issue. Yes, I arrived late but the room was prepaid and I wasn't even sure if I was flying out or not due to the security issue so making a... More 

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CYFFIFashionCenterGM, General Manager at Courtyard Phoenix Chandler / Fashion Center, responded to this review

Dear Mr. Meyer, I'm sorry to hear that our service was not to your standards, we try our best to accommodate you, our guest, and make your stay as comfortable as possible. Unfortunately on occasion our hotel does get oversold, and when this happens we do our best to relocate guests to available comparable hotels; despite the rough start, I... More 

Thornton, Colorado
Top Contributor
63 reviews 63 reviews
32 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 14, 2013

Overall, a good standard Marriott experience. Rooms were spacious, well maintained, but showing a bit of wear, which is unusual, as this is a fairly new hotel. Refrigerators available in the rooms, but no microwaves. Clean, quiet, with lots of restaurants and shopping about one mile away at the mall. Small, boutique restaurant in the lobby, serving light meals and... More 

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CYFFIFashionCenterGM, General Manager at Courtyard Phoenix Chandler / Fashion Center, responded to this review

Thank you for taking the time to share your feedback. I have shared your feedback with my entire team in effort of continuous improvement. Regarding your comment about microwaves I wanted you to know that we do offer them in all Queen/Queen bedrooms. We don’t offer them in the King bedrooms but we do have a few available if you... More 

Jensen Beach, Florida
Top Contributor
102 reviews 102 reviews
18 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed January 17, 2013

My parents live in Sun Lakes and we needed a convenient hotel near their house. We chose this hotel and were not disappointed at all. Very modern comfortable, spotless. Convenient to many restaurants, 15 minutes to the airport. Not a resort hotel, but a great choice for a "business" hotel. They have a boarding pass center to allow you to... More 

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CYFFIFashionCenterGM, General Manager at Courtyard Phoenix Chandler / Fashion Center, responded to this review

Dear Ed, Thank you for sharing your feedback, we really appreciate it, and are very pleased to hear that you enjoyed your stay with us and were happy with our facility. We look forward to seeing you next time you come to visit! Thank you, Hunter Carmichael General Manager More 

Tucson, Arizona, United States
1 review
5 of 5 stars Reviewed January 8, 2013

We had the opportunity to stay at this hotel this past Sunday. Corey was working the front desk upon our arrival and demonstrated excellent customer service skills from printing directions for us to get to dinner to making me a cup of coffee (deli was currently closed) and remembered my name each and every time we passed through the front... More 

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CYFFIFashionCenterGM, General Manager at Courtyard Phoenix Chandler / Fashion Center, responded to this review

Pamela, thank you for taking the time to share your response of our hotel and specifically our associate Cory. We appreciate the feedback and I will personally make sure he and the rest of the team are recognized amongst their peers. More 

Lubbock, TX
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 17, 2012

Stayed for two weekend nights while visiting family in Chandler. The Courtyard is very clean and the rooms are quite modern. The front desk was responsive to questions and was able to provide directions and information. You don't want surprises (at least bad ones) with a chain hotel but I was surprised by the layout of the lobby area. It... More 

Was this review helpful? Yes 1
New York City, New York
Contributor
12 reviews 12 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 2, 2012

I travel regularly to Chandler for business and this is my go- to hotel. The facility is new, clean and well maintained. The service has always been good and they are very responsive to any issues. For example, for the firsts few times I visited the hotel, I would come back to my room to always find the tv set... More 

Was this review helpful? Yes 1
Atlanta, Georgia
Top Contributor
74 reviews 74 reviews
45 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed April 8, 2012

I was in Phoenix for a weekend of Spring Training games, and I needed a hotel that made it easy to get to everywhere I was going. This was exactly what I needed. I actually had a reservation at the adjoining hotel (Fairfield Inn), but when I arrived that night they were out of rooms, so they transferred my reservation... More 

Was this review helpful? Yes 1
Hurricane, Utah
Reviewer
5 reviews 5 reviews
1 of 5 stars Reviewed March 26, 2012

Just stayed there last weekend! Had a room reservation for a room with just a King Bed. At check-in asked if we could get a room with 2 queen Beds? Front Desk said no problem billed us a higher rate, but told us to check in later.(room wasn't ready) Came back only to be told nothing was available, after front... More 

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CYFFIFashionCenterGM, General Manager at Courtyard Phoenix Chandler / Fashion Center, responded to this review

Tom S, I wanted to again apologize for the service you received at my hotel. I appreciate you taking the time talk with me the other day and I am thankful for you giving us the opportunity to show you the service we know you expect from a Marriott hotel on your next visit. The service you received is not... More 

Las Vegas, Nevada
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed February 21, 2012

Immaculate hotel with three computer and printers in the lobby where you can surf the Net, print your boarding pass or mapquest directions for free. WiFi all over the hotel and in the rooms. Beautiful exercise room with complimentary earbuds to watch the TV's, Pool and spa looked clean, but sadly no time to use them. Close to tons of... More 

Was this review helpful? Yes 1
Senior Contributor
44 reviews 44 reviews
43 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed January 24, 2012

I've stayed at this hotel 3 times and have always enjoyed very courteous service from the staff. The rooms are new, modern, trendy, and impeccably clean. The only downside is that the walls are quite thin so if you have a loud neighbor, or you're unlucky enough to be near the elevators or facing Price Road, it will be a... More 

Was this review helpful? Yes 2
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