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Hilton Phoenix Chandler

3.5 of 5 2929 West Frye Road, Chandler, AZ 85224
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Certificate of Excellence 2014
Hilton Phoenix Chandler
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Hilton Phoenix Chandler
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357 reviews from our community

Traveler rating
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    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Phoenix Chandler
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Tampa, Florida
Reviewer
5 reviews 5 reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed January 16, 2013

It seems like Hilton's have gone down to more a run of the mill hotel chains over the years. The hotel itself seemed to be kept up pretty well but the rooms carpet could have used some attention. The lobby and breakfast area was very nice and the staff throughout the whole property was very friendly! However housekeeping wasn't on... More 

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William T, Director of Operations at Hilton Phoenix Chandler, responded to this review

Dear Sunnyskies32, Thank you for taking the time to complete a survey. I am sorry to see that your stay with us was just average. From January 2nd – January 6th we had the carpets and tile in all of our rooms professionally cleaned. I am very glad to see that our staff did a great job during your stay.... More 

Santa Clarita, California
Top Contributor
50 reviews 50 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed December 30, 2012

We stayed here on our way to Texas (from CA) and had a GREAT experience. From the phone call we made checking on available rooms, to a smooth, friendly and competent check-in, to a QUIET night's sleep in a CLEAN and COMFORTABLE room, to a GREAT (affordable) buffet breakfast, to a smooth and competent check-out... it was simply excellent. The... More 

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William T, Director of Operations at Hilton Phoenix Chandler, responded to this review

Dear Sheila M, Thank you very much for taking the time to post a review of your experience at the Hilton Chandler. I am very happy to see that you enjoyed your stay with us. We are very fortunate to have Chef Nick at the hotel. I will pass along kudos to him on your behalf. We appreciate your loyalty... More 

Portland, Oregon
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 19, 2012

Stayed here on business for a couple of weeks. Business floor gets access to free cocktails in the evening and a small breakfast in the morning. There is a coffee dock in the lobby and the bar is lively and i met some very nice interesting people during my stay. Hope to go back some time

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William T, Director of Operations at Hilton Phoenix Chandler, responded to this review

Dear Neil_C_72, Thank you for taking the time to submit a review. I am very happy to see that you enjoyed your stay with us and were able to take advantage of some of the Executive Level perks. We appreciate your loyalty with Hilton and look forward to your next visit! Sincerely, William Taylor More 

Austin, Texas
Top Contributor
71 reviews 71 reviews
29 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed December 14, 2012

This was a pricey hotel at $149 plus tax but I thought it was great. It has a mini starbucks in the lobby, executive floor rooms were large, newly renovated and had high quality furniture. Hilton Gold members get a free continental breakfast or a great breakfast buffet for only $4 upcharge. I'm normally a Hampton guy....but this hotel was... More 

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William T, Director of Operations at Hilton Phoenix Chandler, responded to this review

Dear Dad05, Thank you for taking the time to submit a review about your experience at the Hilton Chandler. I’m very happy to see that you enjoyed your stay with us on our Executive Floor. We appreciate your loyalty and look forward to your next visit! Sincerely, William Taylor More 

Whidbey Island, Washington
Contributor
18 reviews 18 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 19, 2012

I spend two nights here in late November on business in Chandler. My first impression was consistent with my expectations for a Hilton property in a major town. Nice lobby with a bar at one end next to the restaurant. Two elevators made for a short trip to my room. The room was large with two queen beds, flat-screen TV,... More 

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William T, Director of Operations at Hilton Phoenix Chandler, responded to this review

Dear Mlfricke52, Thank you for taking the time to submit a review. We are very happy that you enjoyed your experience with us. We really appreciate your loyalty with Hilton. We look forward to your next visit! Sincerely, William Taylor Director of Operations More 

Kildare
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 19, 2012

I was booked into the Hilton Phoenix Chandler while on a business trip. Price: As for the price, I won't comment too much as, this was covered by my employer. But after comparing hotel prices locally in Chandler, the Hilton is on a par if not a little bit cheaper than most of the surrounding hotels/inns. Staff: The staff are... More 

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William T, Director of Operations at Hilton Phoenix Chandler, responded to this review

Dear Dinty_D, Thank you for taking the time to submit a review. I’m very happy to see that you enjoyed your stay with us. We look forward to seeing you during your next trip to Chandler. Sincerely, William Taylor Director of Operations More 

Phoenix, Arizona
Top Contributor
108 reviews 108 reviews
9 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed November 11, 2012

We don’t spend a lot of time in the Southwest Valley (Phoenix area) so we had a “stay-cation” at the Chandler Hilton. Located near the Loop 101 and the south Loop of the 202 it is a good base for venturing out into the Chandler/Gilbert/South Phoenix area. We made our way up to a nice room on the 5th floor... More 

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William T, Director of Operations at Hilton Phoenix Chandler, responded to this review

XlntAdventure, Thank you for taking the time to submit a review and share your experience. I am very happy to see that you enjoyed your stay with us. We appreciate your loyalty and look forward to your next visit! Sincerely, William Taylor More 

Austin, Texas, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 5, 2012

The Hilton Chandler is an excellent, convenient business hotel - convenient to business in Chandler and Ocotillo. The hotel is located in the southeast corner of the Frye & 101 (Price Rd) intersection. On the other side of 101 is Chandler Fashion Center, which is quite convenient. Numerous restaurants should keep most people happy with Italian, steak, and sandwich options.... More 

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William T, Director of Operations at Hilton Phoenix Chandler, responded to this review

Jerry L, Thank you very much for taking the time to post a review and share the details of your experience at the Hilton Chandler. I am very happy to see that you enjoyed your stay with us. We look forward to seeing you during your next visit! Sincerely, William Taylor More 

Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 25, 2012

This is a great hotel; everything from the room to the restaurant is excellent. I stay here often for work and have only noted a few flaws. First, the positives: The staff is super friendly and very eager to help. The rooms are very clean and have everything you need including a fridge. There is a mall (Nordstrom, Dillard's) and... More 

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William T, Director of Operations at Hilton Phoenix Chandler, responded to this review

Cara W, Thank you for taking the time to post a review about your experience at the Hilton Chandler. It is great to see that our staff has done very well taking care of you during your stays with us. Our Leadership Team will review the flaws you listed and see how we can make improvements. Sincerely, William Taylor More 

Germantown
Top Contributor
240 reviews 240 reviews
110 hotel reviews
119 helpful votes 119 helpful votes
3 of 5 stars Reviewed October 9, 2012 via mobile

For a new hotel I'd expect a better equipped gym. 3 treadmills are quickly tied up in the morning and there is only a single weight machine ad some free form weights for those waiting Rooms are nice and clean and I'd say staff make a special effort to be nice and friendly

Was this review helpful? Yes
William T, Director of Operations at Hilton Phoenix Chandler, responded to this review

DrNic1, Thank you for taking the time to submit a review about your experience at our hotel. We appreciate the feeback you have provided. I'm sorry to hear about the experience you had with the fitness center at the hotel. I'm very happy to read that our staff did a great job being hospitable during your stay. Thank you for... More 

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Additional Information about Hilton Phoenix Chandler

Address: 2929 West Frye Road, Chandler, AZ 85224
Phone Number:
Location: United States > Arizona > Central Arizona > Chandler
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Phoenix Chandler 3.5*
Number of rooms: 197
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Also Known As:
Hilton Phoenix Chandler Hotel Chandler
Hotel Style:
#3 Business Hotel in Chandler
#3 Romantic Hotel in Chandler
#4 Family Hotel in Chandler

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