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All 28 Chandler hotels

Hilton Phoenix Chandler

3.5 of 5 Hotel   |   2929 West Frye Road, Chandler, AZ 85224
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Ranked #3 of 28 Hotels in Chandler
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed June 7, 2010
kiki076 Sacramento, California
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305 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Phoenix Chandler
See the most recent reviews
Sacramento, California
1 review
5 of 5 stars Reviewed June 7, 2010

The entire experience was amazing from start to finish. ALL of the staff was friendly and helpful! The food was great, quality of rooms, everything was absolutely wonderful! Definitely will stay here again!!

Was this review helpful? Yes
JimRyanGenMgr, General Manager at Hilton Phoenix Chandler, responded to this review

Dear kiki076, Thank you for visiting us from Sacramento, CA and for taking the time to share your thoughts about your experience while at our hotel. We are thrilled that you enjoyed your stay with us and would be honored to have you stay with us again on your next visit to Chandler, AZ. If you can make it on... More

Aurora, Colorado
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed June 6, 2010

I stay here regularly on business travel and it's a great hotel. Staff is very helpful, rooms are very nice and comfortable with plenty of space to work in the room. Conference facilities are typical but the staff is a clear differentiator, always quick to adjust anything and very helpful. I highly recommend this hotel.

Was this review helpful? Yes
JimRyanGenMgr, General Manager at Hilton Phoenix Chandler, responded to this review

Dear Jlr013, Thank you for your loyalty to our hotel and for taking the time to share your thoughts about your experiences with us. You so aptly stated the reality about a hotel...without people creating a memorable experience, it's just another hotel. Thank you for celebrating on our team. Our Best... Jim Ryan General Manager More

RSM
1 review
5 of 5 stars Reviewed May 28, 2010

The staff was AMAZING and the quality of the bed/room was top notch! High speed internet was perfect in the room and again, the staff made sure that anything that was not perfect, was quickly made so! If you are in/near Chandler/Phoenix etc - this is worth the time and/or money! We went to a customer's bakery the next day... More

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JimRyanGenMgr, General Manager at Hilton Phoenix Chandler, responded to this review

Dear GetChiaLLC, Thank you for taking the time to share your experience with us! As a fan of hotels in the Beverly Hills area, your comment was especially appreciated. We hope you enjoyed the game at Chase Field and thank you for pointing out the convenience of our location to so many fun things to see and do. We look... More

1 review
5 of 5 stars Reviewed May 27, 2010

My husband and I stayed just one night at this hotel as part of a bridal party package. The rooms were very clean and the bed was extremenly comfortable. The staff was more than gracious and they really went above and beyond what you would normally find from hotel staff. I will definately stay here again and would recommend it... More

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JimRyanGenMgr, General Manager at Hilton Phoenix Chandler, responded to this review

Dear BK_Davidson, Thank you so much for sharing your experience with us while attending a wedding...how fun! We look forward to your next stay with us. Please keep us in mind for our Champagne Sunday Brunch and a special Father's Day Brunch on June 20th. Dad will especially enjoy the cars on display on his Special Sunday in front of... More

Gilbert, Arizona
1 review
1 of 5 stars Reviewed May 12, 2010

Their corporate events liaison is petty, rude, and arrogant. The room and service were terrible. From the cockroaches to the absence of garbage cans, the place was dirty. The price was misquoted as low, and was in fact ridiculously high. We typically get two full days of space for what we paid for a couple hours at the Phoenix-Chandler Hilton.... More

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JimRyanGenMgr, General Manager at Hilton Phoenix Chandler, responded to this review

Dear LiveSquareSecurity Representative, Even though painful, we sincerely appreciate you commenting on your experience with us during your presentation to a local, valued business in our neighborhood. I am personally hopeful that you wil call me directly and give us an oppotunity to influence your memory of us more positively. Your company is in the business of internet security. Our... More

Las Vegas, Nevada
1 review
1 of 5 stars Reviewed May 4, 2010

Had a king size room with balcony which faced the liquid air plant across the street which runs 24/7 and believe me it is not quiet.staff would not help reservation at buffet, over crowded not enough staff, would not recommend this place, I can't believe this is a hilton, alot of noise at this location, freeway is right there, stay... More

Was this review helpful? Yes
JimRyanGenMgr, General Manager at Hilton Phoenix Chandler, responded to this review

Dear pnewy, We greatly appreciate you taking the time to share your experience with us. Please accept our apology that you were unable to experience our Champagne Sunday Brunch. It is a fun time and the community has really supported this experience. Upon your next visit, please contact me a day or two in advance so we can be sure... More

Rio Rico, AZ
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 18, 2010

This is a really lovely property, and the people who work there are great! I'm not sure what the official star rating is, but I loved this. The rooms were huge and beautifully decorated: mahogany-stained crown molding, travertine tile in the bath, really nice amenties. The front desk staff was so friendly and helpful, too. The pool, though small, is... More

Was this review helpful? Yes 1
JimRyanGenMgr, General Manager at Hilton Phoenix Chandler, responded to this review

Dear BethandRobin, Thank you so much for taking the time to share your experience at our hotel. We are thrilled that you enjoyed yourselves while with us. And, yes, it is our associates that make the difference everyday. When you come back, please know that we offer Champagne Sunday Brunch on Sundays and beginning Saturday 6/19/10, we will have a... More

Louisville, KY
Senior Contributor
47 reviews 47 reviews
28 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed March 29, 2010

We booked an King Bed Junior Suite and we were very pleased with the size and layout of the room. However, the first night, we were frequently awakened by the sounds of the elevator shaft next door, the Staff door opening and closing, and some other "grinding" noise that seemed to shake the room (possibly air chillers on the rooftop?).... More

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JimRyanGenMgr, General Manager at Hilton Phoenix Chandler, responded to this review

Dear WinchesterTrust, Thank you for taking the time to share your experience while staying at our hotel. We are grateful to know about "grinding noise" and will check into that right away. And, we will be sure to celebrate Jennifer and Christine for jumping in and creating a memorable experience. Thank you for allowing us to be your hotel. My... More

Brooklyn, New York
Top Contributor
607 reviews 607 reviews
208 hotel reviews
335 helpful votes 335 helpful votes
5 of 5 stars Reviewed March 24, 2010

As a HHonors Diamond member, I stay at a lot of Hiltons, and this is one of the best and a new favorite. The rooms are new, roomy, and clean. Most importantly, the staff are excellent and service is not just a buzzword here. Nightly turndown service, and free internet was a plus. Location is away from the action -... More

Was this review helpful? Yes
JimRyanGenMgr, General Manager at Hilton Phoenix Chandler, responded to this review

Dear drichrx, Thank you for taking the time to let us know about your experience at our hotel. And, on behalf of Hilton Hotels, thank you for your loyalty and your Diamond member attainment. We hope you will honor us by staying with us again on your next visit to Chandler, AZ. Our Best... Jim Ryan General Manager More

Calgary AB Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 12, 2010

Nice clean hotel, very courteous staff but make sure you don't have a room with a balcony. Had a king size room with balcony which faced the liquid air plant across the street which runs 24/7 and believe me it is not quiet. You could only take the balcony door open so long for the noise. On a positive note... More

Was this review helpful? Yes
JimRyanGenMgr, General Manager at Hilton Phoenix Chandler, responded to this review

Dear Ginny124, Thank you for taking the time to share your experience with us. We are very concerned over the noise level you experienced from our neighbor. Because of you, we have spoken with Air Products to determine what was different in their operation that caused this experience for you. They had no immediate answer, but are searching for one... More

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Additional Information about Hilton Phoenix Chandler

Address: 2929 West Frye Road, Chandler, AZ 85224
Phone Number:
Location: United States > Arizona > Central Arizona > Chandler
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Phoenix Chandler 3.5*
Number of rooms: 197
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Also Known As:
Hilton Phoenix Chandler Hotel Chandler

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