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Hilton Phoenix Chandler

Certificate of Excellence
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2929 West Frye Road, Chandler, AZ 85224
Best prices for: 1 room 1 guest
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Hilton Phoenix Chandler
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Hilton Phoenix Chandler
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386 reviews from our community

Traveler rating
    278
    71
    31
    2
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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There are newer reviews for Hilton Phoenix Chandler
See the most recent reviews
pickerington, United States
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 21, 2013

The staff greets you when you come in and ask if you need ANYTHING...everyone was friendly and helpful...the rooms were large and clean....spend the couple extra bucks for the exec lounge...it's great to have this service near the room before turning in..

Review collected in partnership with Hilton Hotels & Resorts

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William T, Director of Operations at Hilton Phoenix Chandler, responded to this review

Dear Lloyd C, Thank you for taking the time to submit a review. I’m very happy to see that you enjoyed your stay with us and that our staff took great care of you during your stay. We appreciate your loyalty with Hilton! Sincerely, William Taylor Director of Operations More 

2 reviews
5 of 5 stars Reviewed May 15, 2013

This Hotel easily surpassed my most important accommodation expectations: 1. a quiet air conditioner that functions perfectly ... 2. a perfect hot shower system ... 3. good food & room service. Also had good TV and Internet. My one request is that they replace the standard mattresses with "memory foam" mattresses but overall I loved my stay.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
William T, Director of Operations at Hilton Phoenix Chandler, responded to this review

Dear TripAdvisor Member, Thank you for taking the time to submit a review. It’s great to see that you enjoyed your stay with us. I will be sure to share this with our team. We appreciate your loyalty with Hilton! Sincerely, William Taylor Director of Operations More 

Munich, Germany
1 review
4 of 5 stars Reviewed May 7, 2013

Very friendly hotel, do a great job looking after you. Bedrooms have a king size bed with lots of pillows and a large flat panel LCD with some HD channels. You can walk to the Chandler Fashion Shopping Mall and restaurants. Bar is great place to hang out after a long day,

Review collected in partnership with Hilton Hotels & Resorts

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William T, Director of Operations at Hilton Phoenix Chandler, responded to this review

Dear Ray S., Thank you for submitting a review. I am happy to see that you enjoyed your stay and the amenities at the hotel. It is also great to see that our staff took great care of you during your stay. We appreciate your loyalty to Hilton. Sincerely, William Taylor Director of Operations More 

Madison
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 6, 2013 via mobile

This is a nice choice for extended stays. I highly recommend the $11/day upgrade for meal discounts and access to the Executive Bar on floor 6. The only down side is that it's busy, but the staff are top notch. Outgoing, responsive and proffessional.

Was this review helpful? Yes
William T, Director of Operations at Hilton Phoenix Chandler, responded to this review

Dear Madison7882, Thank you for taking the time to submit a review. I am so happy to see that our team took great care of you during your stay with us. It is also great to hear that you enjoyed the access to our Executive Lounge. We appreciate you loyalty with Hilton and look forward to your next visit! Sincerely,... More 

Pittsburgh, United States
1 review
5 of 5 stars Reviewed May 2, 2013

Very new looking hotel with excellent amenities. The beds were extremely comfortable and everything in the room was in excellent condition. The staff were very attentive and helpful, and the food was great.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
William T, Director of Operations at Hilton Phoenix Chandler, responded to this review

Dear Nate L., Thank you for taking the time to submit a review of the Hilton Phoenix Chandler on TripAdvisor.com. I am glad that you enjoyed your stay with us. We will be sure to share this review with our entire team. We appreciate your loyalty with Hilton. Sincerely, William Taylor Director of Operations More 

Prescott, AZ, United States
1 review
3 of 5 stars Reviewed May 2, 2013

Was disappointed with reservation making experience. Noisy at our rooms location. Asked for view of city lights and received room on second floor with view of roof over entrance. Will select different location nexttime.

Review collected in partnership with Hilton Hotels & Resorts

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William T, Director of Operations at Hilton Phoenix Chandler, responded to this review

Dear Kerry W., Thank you for taking the time to submit a review. I am sorry to see that you had challenges getting proper room reserved. We will review this with our team. If you get the chance to return to Chandler, please contact me at the Hilton Phoenix Chandler. I would like to see what we can do to... More 

Gresham, United States
1 review
3 of 5 stars Reviewed April 25, 2013

The hotel has an excellent in-room dining. They food is delicious and the servers are always prompt. The beds are comfortable. I always stay at this hotel when visiting the area but my last trip was not as pleasant as before. I went to bed late and woke up with coffee stains on my sheets that I didn't really see... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
William T, Director of Operations at Hilton Phoenix Chandler, responded to this review

Dear Bridgette G, Thank you very much for taking the time to submit a review. I’m very happy to see that you enjoyed the In-Room Dining at the hotel and found the beds to be very comfortable. I am disappointed to read about the stains on the sheets. I will be sure that our Housekeeping team has the opportunity to... More 

A TripAdvisor Member
5 of 5 stars Reviewed April 25, 2013

This hotel is the nicest that I've had the opportunity to stay. Rooms were clean, bed nice and soft. The service was great, room was clean and centrally located to the Mall, Post Office, resturants, parks, etc.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
William T, Director of Operations at Hilton Phoenix Chandler, responded to this review

Dear Hilton Hotels & Resorts Traveler, Thank you very much for taking the time to submit a review. I’m very happy to see that you enjoyed your stay with us and were able to see a little bit of what Chandler has to offer. I will be sure to share this review with our team. We appreciate your loyalty with... More 

Milwaukee, United States
1 review
5 of 5 stars Reviewed April 22, 2013

The staff is very friendly and knowledgeable. The workout facility is great along with the pool area. They have great breakfast and in the evening they have musicians that come in and play in the bar area. Very nice facilty and clean rooms!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
William T, Director of Operations at Hilton Phoenix Chandler, responded to this review

Dear Tracey J A, Thank you very much for taking the time to submit a review. I’m very happy to see that you enjoyed your stay with us. I will be sure to share this review with our team. We appreciate your loyalty with Hilton! Sincerely, William Taylor Director of Operations More 

Dallas, Texas
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 18, 2013

This hotel is in a great location and nearby to many businesses, shopping, and dining. I was in town for business and it was nice and quiet. The lobby is beautifully appointed with a nice bar/restaurant and a Starbucks with an integrated shopette for minor snacks. The staff always greeted me with a genuine pleasant attitude and were completely helpful... More 

Was this review helpful? Yes
William T, Director of Operations at Hilton Phoenix Chandler, responded to this review

Dear James K, Thank you for taking the time to submit a review. We greatly appreciate the detailed feedback you have provided. Last week we contacted our Internet support team to look into the Wi-Fi disconnecting as a few other guests had indicated they experienced the same issue. They did some extensive testing and couldn’t see anyone dropping off the... More 

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