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Hilton Phoenix Chandler

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2929 West Frye Road, Chandler, AZ 85224
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Hilton Phoenix Chandler
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Hilton Phoenix Chandler
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372 reviews from our community

Traveler rating
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    69
    29
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    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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    (372)
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Kennesaw, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I don't typically do this BUT I knew had to acknowledge this high calibre experience!! This place redefines the meaning of excellent customer service! I am not given to superlatives.; however, these folks pulled every single one out of me. I have never received such amazing customer service before and I have travelled extensively within the US and outside of... More 

Review collected in partnership with Hilton Hotels & Resorts

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Warrensburg, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

The rooms in this hotel are clean and well-furnished. The staff is always warm and friendly. My only concern is that the WiFi needs to be improved soon. During my presentation, I lost connection 4-5 times which was noted by attendees. These kind a technical issues hamstring someone presenting technology. Otherwise, the accommodations are excellent. The pool looks wonderful even... More 

Review collected in partnership with Hilton Hotels & Resorts

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Springfield, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

The staff at this hotel were by far the nicest I have ever met at any hotel and were very quick to accommodate. Also, the prices at the restaurant, bar, and cafe were very reasonable, in some cases less expensive than non-hotel places.

Review collected in partnership with Hilton Hotels & Resorts

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Denver, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff and service could not have been better. Would not hesitate to stay or recommend this hotel. The amenities were great and location perfect for business or personal needs. The food was good and nice to have entertainment. Can not say enough about the great staff throughout and excellent service.

Review collected in partnership with Hilton Hotels & Resorts

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Jason D, Front Office Manager at Hilton Phoenix Chandler, responded to this review

Thank you for taking the time to write us such positive feedback! It is great to see you enjoy our hotel so much, particularly our staff. We hope you come visit us again soon! More 

Pasadena, United States
1 review
4 of 5 stars Reviewed 1 week ago

The Hilton Chandler is a nice, clean place. Good location across from Fashion Mall, shopping and lots of dining options. Room service was very fast in comparison to other in-room dining I have experienced at other hotel stays for business purposes. They are building a Chucky Cheese right next door so there is slight parking construction going on.

Review collected in partnership with Hilton Hotels & Resorts

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Jason D, Front Office Manager at Hilton Phoenix Chandler, responded to this review

Thank you for providing us with positive feedback! We are very glad you enjoy our hotel. Please come visit us again soon! More 

Los Angeles, California
Senior Contributor
46 reviews 46 reviews
43 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here on business and enjoyed the fact that the rooms were relatively updated and clean. Much better than your typical Hilton property. Serve was a bit lacking and seemed to be staffed by very junior employes. I have gold status and they made me wait for my room for over an hour, while checking in many other guests. I... More 

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Jason D, Front Office Manager at Hilton Phoenix Chandler, responded to this review

Thank you for taking the time to provide us this feedback. I am very sorry you had to wait such a long time to get checked in and received poor service! We hold ourselves to very high standards and are always looking to improve ourselves. I will be sure to readdress our staff training and check-in process. I am certain... More 

Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family and I were there for a religious event held at this hotel site. Rooms were provided at a group rate which was econonical for our 3-day stay. This hotel is conveniently located near a mall and a strip mall across the street which has a Target store, a plus for the women in my family for those last... More 

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Jason D, Front Office Manager at Hilton Phoenix Chandler, responded to this review

Thank you for taking the time to write us a detailed and positive review! We are very happy you enjoyed our hotel and got to experience all that we have to offer. Come visit us again soon! More 

California
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a nice Hilton. If you stay on the Executive floor you have access to the lounge. That was nice to watch TV and hang out in. The snacks were nice in there as well. The rooms were nice. The bed wasn't the most comfortable. The bathrooms were very nice. If you want a clean, safe hotel room, this... More 

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Jason D, Front Office Manager at Hilton Phoenix Chandler, responded to this review

Thank you for taking the time to give us positive feedback. We are happy to see you enjoyed your stay with us, particularly our executive floor/lounge. We look forward to you visiting us again soon! More 

Minnesota
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were in town for a wedding and stayed 5 nights. It exceeded our expectations. We did not encounter one employee who was not friendly and willing to go the extra mile. When you see managers who are very visible, you just have this feeling that the hotel is well run. They were even passing water out at the pool!!... More 

Was this review helpful? Yes
Jason D, Front Office Manager at Hilton Phoenix Chandler, responded to this review

Thank you for taking the time to write us this very positive feedback! It is great to see that you enjoyed our hotel, particularly our staff. We hope you will come visit us again soon! More 

Temecula, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Great Hotel, With a great staff. Thanks for an upgraded room for being an Honors customer. Good parking. Neat Bar, with lots of beers on tap as well as bottled. Executive break lounge on the sixth floor is a nice place to hang with the family.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Jason D, Front Office Manager at Hilton Phoenix Chandler, responded to this review

Thank you for taking the time to provide us this positive feedback. It is great to see that you enjoyed our hotel and experienced the RBar and the executive floor. We look forward to you visiting us again soon! More 

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