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All 26 Chandler hotels

Hilton Phoenix Chandler

3.5 of 5 Hotel   |   2929 West Frye Road, Chandler, AZ 85224
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91%
Ranked #3 of 26 hotels in Chandler
Certificate of Excellence 2013
A recent review
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237 people have reviewed this hotel

Traveler rating
    176
    40
    17
    0
    4
See reviews for
41
57
22
101
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
calgary
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Had room #631 on the executive floor. It is not worth upgrading to at all. Just a pure cash grab.The staff are super friendly though and the breakfast buffet was great. Not much around at for walking to but the pool was quite nice. There is a free shuttle but only 5km radius, not sure if I would stay here... More

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Dallas, TX
Contributor
13 reviews 13 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Agree with the rest of the reviews. The location is not Phoenix but near by amenities are good. I ran outside in the morning and it was pleasant and safe. The poor and BBQ looked very nice though I didn't use. Live music in the evening was a nice touch!

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William T, Director of Operations at Hilton Phoenix Chandler, responded to this review

Dear Joey S, Thank you for submitting a review. We are very happy to see that you enjoyed your stay with us. We appreciate your loyalty with Hilton and look forward to your next stay with us! Sincerely, William Taylor Director of Operations More

1 review
5 of 5 stars Reviewed 1 week ago

This hotel was very clean and convenient to the Wedding Venue. Very accomdating and perfect location to Freeway locations. Breakfast buffet was good, a lot of choices. Staff could of been a little more friendlier. But I would definitely stay again at this hotel if needed.

Review collected in partnership with Hilton Hotels & Resorts

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William T, Director of Operations at Hilton Phoenix Chandler, responded to this review

Dear 206teresam, Thank you for taking the time to submit a review. I’m very sorry to see that our team could have been friendlier. We pride ourselves on delivering exceptional service to our guests. It is disappointing that we failed to deliver during your stay. Our team will review your survey and find out where the ball was dropped. We... More

Phoenix, United States
1 review
5 of 5 stars Reviewed 1 week ago

The hotel staff was extremely friendly, the rooms were neat and clean. It was an overall great experience. The location is close to the 101 and 202 highways. We would highly recommend the hotel if you are traveling for business in the area.

Review collected in partnership with Hilton Hotels & Resorts

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William T, Director of Operations at Hilton Phoenix Chandler, responded to this review

Dear Susan D, Thank you for taking the time to submit a review. I’m very happy to see that you enjoyed your stay with us. It is great to see that our staff took great care of you during your visit. I will be sure to share your survey with our entire team! Sincerely, William Taylor Director of Operations More

Iowa City, Iowa
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Hilton Hotel in Chandler is located right across from the Chandler Fashion Mall. The rooms were excellent, but the best part is the staff. You are greeted with a friendly smile when entering or exiting. Even the maid greeted me every morning cheerfully as I walked down the hallway. I observed the hotel manager stepping in to get drinks... More

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William T, Director of Operations at Hilton Phoenix Chandler, responded to this review

Dear ddarner, Thank you for taking the time to submit a review. I’m very happy to see that you enjoyed your stay with us. It is great to see that our staff took great care of you during your visit. We really believe that the people make the difference. We look forward to your next stay with us. Sincerely, William... More

Atlanta, GA
Top Contributor
153 reviews 153 reviews
41 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice hotel with a very friendly, helpful staff. Room was large with comfortable beds. The nightly entertainment in the lobby was great. Enjoyed the yogurt parfait in the Starbuck's coffee shop. $4.00 breakfast in restaurant or free coffee and one item in the coffee shop for Hilton members. Mall with restaurants close but not walking distance. It was a nice... More

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William T, Director of Operations at Hilton Phoenix Chandler, responded to this review

Dear Sggypsy, Thank you for taking the time to submit a review. I’m very happy to see that you enjoyed your stay with us. We appreciate your loyalty with Hilton and an Hhonors member. Sincerely, William Taylor Director of Operations More

Denver, Colorado
1 review
5 of 5 stars Reviewed 2 weeks ago

I can't speak enough about how great the customer service is here. I have never written a review for a hotel before and have stayed everywhere from Holiday Inn to Four Seasons. Everything was outstanding from being friendly and prompt with check-in to check-out. The complimentary car service was a plus (within a certain distance ). I couldn't wait to... More

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William T, Director of Operations at Hilton Phoenix Chandler, responded to this review

Dear Chris I, Thank you very much for the great review. It is wonderful to see that you greatly enjoyed your stay with us. You are correct that we have won the coveted Connie Award. Our team puts a lot of effort into training and delivering excellent service. We always love to hear when we’ve made a great impression on... More

Green Bay, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I believe the name says it all making me quite glad I was able to stay in such a fine establishment while vacationing in the Mesa, Arizona area. All experiences from checking in to just coming in and out of the Hilton are welcoming and staff is very friendly.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
William T, Director of Operations at Hilton Phoenix Chandler, responded to this review

Dear Racquel H, Thank you for submitting a review. I am very happy to see that you enjoyed your stay with us. It was a pleasure to have you as our guest. We look forward to you next visit! Sincerely, William Taylor Director of Operations More

San Diego, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I worked for the competition for 14 years so, I had never stayed at a Hilton. I had that, " ok, let's see how you guys do it" attitude. This Hilton not only met my expectations of a luxury brand but, far exceeded them! From the moment we checked in with our pet ( I never thought I'd be that... More

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William T, Director of Operations at Hilton Phoenix Chandler, responded to this review

Dear choppersam, Thank you very much for submitting a review. I am very happy to see that you enjoyed your stay with us. I will be sure to share your survey with our entire team and thank everyone for a job well done. We hope to see you again real soon! Sincerely, William Taylor Director of Operations More

Madelia, Minnesota
Contributor
17 reviews 17 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I stayed two nights and didn't spend much time at the hotel. But what we did experience was perfect. Modern rooms, comfortable bedding. Room service was the best we've experienced at any hotel -- very accommodating and quick! The employees at the desk always had a smile and said hello. The bar and lounge was out in... More

Was this review helpful? Yes
William T, Director of Operations at Hilton Phoenix Chandler, responded to this review

Dear jah77, Thank you for submitting a review. We are very happy to see that you enjoyed your stay with us. I will be sure to share your feedback on the room service and bar with our Food and Beverage team. They will be thrilled to hear you enjoyed them. Sincerely, William Taylor Director of Operations More

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Additional Information about Hilton Phoenix Chandler

Also Known As:
Hilton Phoenix Chandler Hotel
Hilton Phoenix Chandler Hotel Chandler
Address: 2929 West Frye Road, Chandler, AZ 85224
Phone Number:
Location: United States > Arizona > Central Arizona > Chandler
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Chandler
#3 Business Hotel in Chandler
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Phoenix Chandler 3.5*
Official Description (provided by the hotel):
Our boutique style hotel is in the heart of one of the most beautiful regions of Southeast Phoenix. Enjoy the comforts of a unique business or leisure destination. We are close to Phoenix Sky Harbor Airport, Tempe, and a block away from Chandler Fashion Center where you will find shopping, dining and theater choices. Enjoy our R Bar with daily Happy Hour and the casual elegance of our restaurant, Taste | an American Bistro. Our pool, spa and Fitness Center are always awaiting you. Enjoy your home away from home. ... more   less 
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