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Hilton Phoenix Chandler

Certificate of Excellence
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2929 West Frye Road, Chandler, AZ 85224
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Hilton Phoenix Chandler
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Hilton Phoenix Chandler
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394 Reviews from our TripAdvisor Community

Traveler rating
    285
    71
    31
    2
    5
See reviews for
76
81
31
177
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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  • Any
English first
  • All months
    (394)
  • Mar-May only
    (116)
  • Jun-Aug only
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Saint George
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We spent our memorial weekend here and if was an absolute joy. The staff was so nice and helpful. The pool area was clean and perfect temperature. The kids had a blast with pools tubes that were provided. The room was very clean and quiet and we were able to sleep in comfortably. The executive lounge was an added bonus,... More 

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Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel was clean, the staff was very friendly and I felt confident that they would be able to take care of any needs that may arise. The restaurant served some amazing food. I had a steak and a turkey burger. Both were prepared to perfection and had amazing flavor. I will defiantly stay here again!

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Bloomfield, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

From the moment we walked in to the hotel, we were very pleased. The staff at the front desk were extremely friendly. We received an upgrade for being a "loyal Hilton Member". This will be the place I stay from now on when I am in the area.

Review collected in partnership with Hilton Hotels & Resorts

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Fargo, North Dakota
Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We thoroughly enjoyed our stay at the Hilton Phoenix Chandler. The staff was over the top for friendliness and ensuring we were well taken care of. The facility is conveniently located near the Chandler Fashion Shopping area and several nice restaurants. We actually extended our stay and look forward to staying there again.

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Tucson, Arizona
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Thanks to the staff at the Hilton Phoenix Chandler Hotel. Very nice property and seems quite new. Room was large and very confortable. Food service is also excellent. I highly recommend this property if you have business or pleasure planned in the Phoenix area.

Was this review helpful? Yes 1
West Palm Beach, United States
1 review
1 of 5 stars Reviewed 1 week ago

Between the valet, room service and the hotel staff this is by far one for the WORST Hilton experiences that I have EVER had. I am a Diamond member and they still couldn't care less... DO NOT STAY HERE, there are plenty more choices around the area.

Review collected in partnership with Hilton Hotels & Resorts

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Jason D, Front Office Manager at Hilton Phoenix Chandler, responded to this review

Thank you for taking the time to write a review and provide us with feedback. I am sorry to hear you experienced such poor service at our hotel. It is my hope you will give us a second chance to prove our quality of service. If you come to the Chandler area again please contact me at the hotel and... More 

Lakewood, United States
1 review
5 of 5 stars Reviewed 1 week ago

We were in town with my daughter and her boyfriend for the other daughter's baby shower. We loved the room, it was spacious and clean. The front desk was so accommodating when we asked for tape to help wrap presents. Would stay here again.

Review collected in partnership with Hilton Hotels & Resorts

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William T, Director of Operations at Hilton Phoenix Chandler, responded to this review

Dear Sharon S, Thank you so much for submitting a review. We are happy that you enjoyed your stay with us. I hope everyone had a great time at the baby shower. We hope to see you again soon! Sincerely, William Taylor Director of Operations More 

chandler, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel was good because of the group rate pricing and location. The rooms are fairly new and not at all crusty like some old hotels. I would stay here again if the price is still good in the future

Review collected in partnership with Hilton Hotels & Resorts

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William T, Director of Operations at Hilton Phoenix Chandler, responded to this review

Dear Michael J, Thank you so much for submitting a review. We appreciate you selecting our hotel for your business lodging needs. I am very happy to see that you enjoyed your stay with us. We hope to see you again soon! Sincerely, William Taylor Director of Operations More 

Scottsdale, Arizona
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I checked in and the same night something got our attention in the room where immediately 3 minutes later Daisha who was the manager with a friendly fellow who kept offering us to help moving our stuff to a different room. The gave us a dinner on the house which was spectacular with a band playing. Then... More 

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William T, Director of Operations at Hilton Phoenix Chandler, responded to this review

Dear Andool, Thank you so very much for submitting a review. It is definitely great to hear that you had a wonderful experience at the hotel. I will make sure the team members you have mentioned receive special recognition for doing a great job. I will also make sure to share your survey with our entire team. We hope to... More 

Evansville, United States
1 review
5 of 5 stars Reviewed 1 week ago

Attractive, clean Hilton property with a nice bar and restaurant. Service in both the restaurant and bar was very good. A little pricey, but most Hiltons are. No complaints except that weekend housekeeping was not up to their usual standard.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
William T, Director of Operations at Hilton Phoenix Chandler, responded to this review

Dear Michael S, Thank you for taking the time to submit a review. I will be sure to recognize our bar and restaurant staff for a job well done. I'm sorry that our Housekeeping staff was not on top of things as they normally are. Thank you for bringing this to our attention. I'll be sure to review this with... More 

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