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Comfort Inn

Certificate of Excellence
2.0 of 5
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2145 East Florence Boulevard, Casa Grande, AZ 85122
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Ranked #6 of 11 Hotels in Casa Grande
Certificate of Excellence
A recent review
3 of 5 stars reviewed yesterday
wendithewitch
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92 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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All months
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed yesterday NEW

Courteous front desk staff, but there was a waterfall of a leak in the main room near breakfast above the computer. Walking down several halls, I saw water damage as well. The price was right, so we weren't about to pack up. But kind of unsettling. Makes you wonder what you could potentially wake up to. The Wi-Fi was also... More 

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San Diego, California
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Had just driven 800 miles and looking for a comfortable hotel to stay. Right off the bat, the front desk made it seem like the right choice. Courtney was very cordial and friendly. Got checked in right away. Rooms were great. courtesy breakfast was good. A good choice for here.

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Prescott
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I had to break up my trip and found this hotel. The receptionist (Courtney) was one of the best. Comfort Inn really hit a home run when they hired her. She recognized my Diamond Elite status and made us feel right at home.

Was this review helpful? Yes 1
Tim V, General Manager at Comfort Inn, responded to this review

Hi Mark Thank you for staying with us. Sometimes a Front desk agent makes all the difference in the world. And Courntey does just that. She is a important part of my team. Safe Travels Tim More 

Istanbul, Turkey
Level Contributor
181 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Road trip stop off. Arriving in 104 degrees, the warm welcome was fantastic. The room is large and cool from the good a/c, the bed comfortable with quality pillows. The only downside is the tiny bathroom, with the basin in the main room. Well located just off I-10 with lots of dining options close by, this is a great place... More 

Was this review helpful? Yes 1
Tim V, General Manager at Comfort Inn, responded to this review

Good Afternoon THL What more could one ask for in our travels than to find a place that has the convenience we need. With a Smile and a cool clean room. That is our goal here in Casa Grande. Look forward to the next stop in your travels to and from Flagstaff. Safe Travels Tim More 

Lexington, Kentucky
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Rooms were very clean I loved the private laundry they offered. Breakfast was the best we have had while on vacation. Some people posted about not feeling secure due to the back door not shutting, all that you had to do was pull it up a little more or slam it and it was locked. Staff were super friendly.

Was this review helpful? Yes 1
Tim V, General Manager at Comfort Inn, responded to this review

Hi Vickie Thank you for the review. Glad you enjoyed your stay and our breakfast. Look forward to your next visit. Safe Travels Tim More 

Chandler, Arizona, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 24, 2015

We arrived at night; property looked like a prison. Back door was supposed to be latched but the lock didn't work. With small children, it was a little scary & not sure we'll return. Dark stains all over the carpet, but rest of the room was clean. Very tiny toilet/shower area.

Was this review helpful? Yes 1
Tim V, General Manager at Comfort Inn, responded to this review

Hi SuziDV Sometimes everything can look a little Scary at night in a new town during our travels. No scary here. All three of my security doors do indeed latch shut. The problem is a few times each night when some guests checks in they put little rock at the bottom of the door to keep it open for there... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 26, 2015

I have to say, we stay at this hotel so much it feels like our home away from home. My husband got me and the kids a room here just for a " stay-cation" . The pool is clean and the pool area always looks it's best. The whole hotel is always clean and tidy, I love clean and tidy.... More 

Was this review helpful? Yes 2
Tim V, General Manager at Comfort Inn, responded to this review

Glad we could make you stay-cation an enjoyable one. I have shared your comments with my staff, and they join me in thanking you for your kind words. We look forward to your next visit. Safe Travels. More 

Silver City, New Mexico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 24, 2015

Don't stay here if you value your safety! Hotel manager demanded more ID than any of the 30 plus hotels I've stayed at in the last 3months - and entered every piece of info into his computer Even tho I told him I'd suffered ID theft and cyber-stalking. He became rude and aggressive Even tho I had an official letter... More 

Was this review helpful? Yes 1
Tim V, General Manager at Comfort Inn, responded to this review

I would like to apologize for failing to meet your expectation. But not everything is what it seems. Saftey and Security policy yes,Data protection policy yes. We do ask for id at checkin to ensure the person checking is the registered guest and it is there credit card they are using. Which is encrypted once we put it in our... More 

Florida, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 3, 2015

good stay at a good price and staff was friendly and helpful. But it was annoying not to be able to enter any other door but the front. Pass key would never work, and the staff knew about it. Fix it if you know about it. We were there 1 week and it was never fixed. Too bad because this... More 

Was this review helpful? Yes 3
Tim V, General Manager at Comfort Inn, responded to this review

Thank you for your review. On the good and the annoying. The pass Key issue has been taking care of. Hope you see you again. For the 5 star treatment. Safe Travels More 

Meridian, Idaho
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed March 19, 2015

Stayed one night - enjoyed the pool and hot tub - very close to eating places and the property was well maintained. Rooms at the front of the hotel face a very busy road and looked like they would be noisy. Gas station right across the street.

Was this review helpful? Yes 4
Tim V, General Manager at Comfort Inn, responded to this review

Thank you for the review. Glad you found good vaule and service here in Casa Grande. look forward to your next visit. More 

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