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Holiday Inn Casa Grande

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777 N Pinal Ave, Casa Grande, AZ 85122
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Holiday Inn Casa Grande
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Holiday Inn Casa Grande
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247 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
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English first
  • All months
    (247)
  • Mar-May only
    (91)
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

The event at the Holiday Inn went perfectly. Tamara was helpful and informative while booking the space. The staff that setup was hardworking and very professional. Our time there exceeded our expectations. The room was clean and setup just for us and our needs. We had refreshments. It would be the perfect place to host a conference, meeting, reunion, party... More 

Was this review helpful? Yes 1
HIG110, Guest Relations Manager at Holiday Inn Casa Grande, responded to this review

Thank you so much for taking the time to share your review with us! We are so happy to hear that your event went smoothly! Thank you for recognizing Tamara--she is certainly a valued member of our team and we will be sure to pass along your compliments! Our conference area is certainly suitable for an event of any occasion,... More 

Olney, MD
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed four nights and overall, this is a really good facility. Clean, comfortable rooms, beautifully landscaped, relaxing pool area. Easy to find and close to many food options, both chains and independents. What keeps this from getting 5 stars were the little annoyances: over sensitive keys that stopped working several times; boisterous and loud people allowed in the pool... More 

Was this review helpful? Yes 1
HIG110, Guest Relations Manager at Holiday Inn Casa Grande, responded to this review

Thank you for taking the time to leave a review! We are so glad to hear that you had a wonderful stay here at the Holiday Inn Casa Grande! We certainly pride ourselves on exceptional service and facilities, and it is wonderful that you agree! As a valued guest, we truly appreciate your feedback and we have shared your comments... More 

Littleton, Colorado
Level Contributor
103 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed May 18, 2015

I have stayed here before. The room I got was pretty clean, but there were a lot of updates to old repairs and tiling needed in the bathroom. The AC was very loud. Fortunately, I was tired and slept OK. As with other rooms, if you work at the desk the AC blows right on you. I never understood why... More 

Was this review helpful? Yes 1
HIG110, Guest Relations Manager at Holiday Inn Casa Grande, responded to this review

Thank you for taking the time to share your thoughts with us! We are happy to hear that you had a pleasant stay with us here in Casa Grande. We know how important the first meal of the day is, so it is wonderful to hear that you enjoyed our complimentary hot breakfast buffet! Thank you for your feedback regarding... More 

Maricopa, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 13, 2015

We held my God sister's wedding and reception there in March as well as our own a few years back. The events director Hector Savala handled everything from the ceremony, reception, food, and honeymoon suites to our expectations and beyond! Hector is the best!

Was this review helpful? Yes 1
HIG110, Guest Relations Manager at Holiday Inn Casa Grande, responded to this review

Thank you so much for your review, and your loyalty. We are thrilled to hear that you and your family were able to create so many memories here at the Holiday Inn Casa Grande! Thank you for recognizing Hector; he is an integral member of our team, and we will be sure to pass along your compliments! We are already... More 

Mesa, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 28, 2015

Our 2015 Multi-class Reunion was held at the hotel for two days. The hotel and the rooms were nice and very clean. The rooms have all been updated with new furniture, linens and carpet. The staff was awesome in making us feel welcome and making sure every small detail was perfect. The overall experience could not have been better. Its... More 

Was this review helpful? Yes 1
HIG110, Guest Relations Manager at Holiday Inn Casa Grande, responded to this review

Thank you so much for taking the time to share a review, and for your loyalty! We are so happy to hear that your reunion went well! Our ballroom is certainly the perfect place for events of any size, and we're glad it helped make your event run smoothly! Thank you for taking the time to recognize Hector--he is a... More 

Phoenix, Arizona
Level Contributor
35 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed April 21, 2015

I stayed here one night before an event in Casa Grande. This hotel is older and in need of an update. Neighborhood feels a little seedy. We were not comfortable going out after dark. Staff was very friendly and the morning breakfast was fantastic. The area has lots of shops and restaurants very convenient. All in all this hotel was... More 

Was this review helpful? Yes 1
HIG110, Guest Relations Manager at Holiday Inn Casa Grande, responded to this review

Thank you so much for your review! We are glad that you had a pleasant stay with us! Thank you for recognizing our hardworking staff--they are certainly dedicated to ensuring you feel welcome and comfortable. We assure you that your safety is our number one priority here at the Holiday Inn Casa Grande, and we regret that you felt otherwise.... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 15, 2015

soccer team & families for a couple nights while we had soccer games at the near by complex. 13 rooms. Joanne was terrific for group booking. Front desk was so nice and friendly throughout the trip. The restaurant servers went above and beyond. And the room stewards were thorough and kind. We will stay here again upon returning to casa... More 

Was this review helpful? Yes 1
HIG110, Guest Relations Manager at Holiday Inn Casa Grande, responded to this review

Thank you for your lovely review. We are thrilled to hear you enjoyed your stay here in Casa Grande. It's always nice to hear when our excellent customer service and accommodations are recognized and appreciated. We strive to provide excellent care to our guests and are glad we were able to exceed your expectations. Joanne is a valued member of... More 

Bluffdale, Utah
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed April 15, 2015

This was my first time to this property as well as Casa Grande. We were there for an event at the Real Salt Lake Soccer Academy a few miles west of Casa Grande. The location of the hotel was great for the event. It was only about five minutes away. The hotel was clean but a little older. The courtyard... More 

Was this review helpful? Yes 1
HIG110, Guest Relations Manager at Holiday Inn Casa Grande, responded to this review

Thank you so much sharing your feedback with us. While we are happy to hear your stay with us in Casa Grande was pleasant, we do apologize not all aspects of your stay was exceptional, particularly the surrounding noises and breakfast. We strive to provide excellent service to our guests and we hope you will consider staying with us again... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 14, 2015 via mobile

Hector and his staff were very professional. Hector made our whole wedding experience very comfortable from beginning to end. The entire staff took excellent care of our guest. The bartender was very sweet and took great care of myself and my wife. We cannot say enough on how great they made our special day.

Was this review helpful? Yes 4
HIG110, Guest Relations Manager at Holiday Inn Casa Grande, responded to this review

Congratulations to you and your wife! We appreciate you taking the time to write us a review and we are so happy to hear that you enjoyed your stay with us. Thank you for choosing Holiday Inn Casa Grande for your special day. We appreciate you recognizing our staff member Hector and we will be sure to pass on your... More 

Bettendorf, Iowa
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed April 8, 2015

From time to time, there are those rare occasions where you absolutely paid way to much money for a hotel. This hotel is one of those hotels. This hotel is AGED and DATED. I would like to say that this hotel could use a renovation, but I think it probably just needs to be leveled and rebuilt with different ownership... More 

Was this review helpful? Yes
1GuestRelation, Guest Relations Manager at Holiday Inn Casa Grande, responded to this review

We truly appreciate you taking the time to share your review with us. We are deeply sorry to hear about your stay here, and assure you we are committed to a higher standard of service. Cleanliness is of the utmost importance here at the Holiday Inn Casa Grande, and we truly regret that you experienced otherwise. Your comments have been... More 

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