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Holiday Inn Casa Grande

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777 N Pinal Ave, Casa Grande, AZ 85122
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Holiday Inn Casa Grande
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264 Reviews from our TripAdvisor Community

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Eloy
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel recently handled our banquet with more than a 100 attendees, food was excellent, service was outstanding. Table decorations top notch. Everything planned went off as promised. The catering department is a joy to work with and they deliver as advertised.

Helpful?
1 Thank Bebe2492
Somerville, New Jersey
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 31, 2015

We had an extended stay in Casa Grande and in-laws recommended this hotel. Fantastic stay! The highlight is the complimentary breakfast: bacon, sausage, scrambled and special eggs, waffles, oatmeal -- these may sound "typical" but the quality of the food here is a whole cut above other hotels. Rooms are spacious and comfortable. Staff very very friendly and helpful. Although... More 

Helpful?
Thank bick136
HIG110, Guest Relations Manager at Holiday Inn Casa Grande, responded to this review

We are so pleased to have been your choose for a holiday stay! Thank you for recognizing the quality of our food - we work hard to provide delicious dining options for every guest. Our staff works hard to provide a great stay, and we appreciate your recognizing them for being both friendly and helpful. We look forward to see... More 

bighorn river montana
Level Contributor
58 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
1 of 5 stars Reviewed December 28, 2015

We stayed here over the Christmas Holidays and had two rooms for three nights. The hotel was pretty much empty. The first night was great. The 2nd night was absolutely a night from hell. I don't say this lightly. I've traveled all over and have never given a one star rating. The two rooms we had were not adjoining. Instead... More 

Helpful?
1 Thank flyfishmt
HIG110, Guest Relations Manager at Holiday Inn Casa Grande, responded to this review

First, we thank you for taking the time to share your review with us. While we are very disappointed to hear about your stay, this kind of feedback is important to us as we work to provide each and every guest with the exceptional stay that they deserve. We cannot begin to tell you how disappointed we are to hear... More 

Level Contributor
155 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
2 of 5 stars Reviewed December 12, 2015

The place is dirty. Dirt hanging from the fan in the kitchen. At breakfast we saw the staff clear the tables, put new rollups down and then walk around and kinda wipe the tables. Gross. We were told we would be given a good room. It was on the first floor. Could hear those above us. The free wifi was... More 

Helpful?
2 Thank nmbiela
HIG110, Guest Relations Manager at Holiday Inn Casa Grande, responded to this review

Thank you so much for taking the time to share your feedback. We are sorry to hear about your most recent stay with us. We strive to give every guest the exceptional service you deserve, and we regret you experienced otherwise. We truly apologize for the issues you were caused. We want all our guests to feel comfortable and we... More 

Doha
Level Contributor
94 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed November 15, 2015 via mobile

Stayed just one night enroute to Bisbee. We found our initial room too hot and noisy so asked to be moved which was done without hesitation by the friendly receptionist, Genesis. This room was very nice and faced the inner courtyard. We had dinner in the lounge; food was so-so but service was very good. The lounge itself lacked atmosphere... More 

Helpful?
Thank DohaLandcruiser
HIG110, Guest Relations Manager at Holiday Inn Casa Grande, responded to this review

Thank you so much for your kind review. We are happy to hear that you enjoyed your stay with us. We also appreciate you recognizing our hardworking staff. We strive to provide our guests with clean facilities and exceptional service; and it's wonder you agree. We will be sure to pass along your compliments and we are already looking forward... More 

Austin
Level Contributor
147 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed November 11, 2015

We were told this was an older place, and it was, but it has some character that the newer ones don't. The room was fine and have clearly been updated. We didn't try the restaurant, but we did visit the hot tub, which was very toasty.

Helpful?
Thank earthtravel1
HIG110, Guest Relations Manager at Holiday Inn Casa Grande, responded to this review

Thank you so much for your kind review and for your loyalty! We are excited to hear you enjoyed your most recent stay with us here at the Holiday Inn Casa Grande and that we were able to accommodate all of your needs. We work very hard to give you the exceptional service you deserve, and we are so happy... More 

CA
Level Contributor
248 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed November 8, 2015

We stayed at Holiday Inn for a reunion. the manager gave us a group rate which Included breakfast . Room with two queen beds with view of pool. rooms were made up late in the day and after not until requested room be made up ( after 4pm). Breakfast was typical breakfast buffet with eggs, soggy potatoes, sweet rolls and... More 

Helpful?
Thank labguides
HIG110, Guest Relations Manager at Holiday Inn Casa Grande, responded to this review

Thank you so much for taking the time to share your kind review. We are so happy to hear that you enjoyed your most recent stay with us here in Casa Grande. We pride ourselves on clean facilities and exceptional service; and it' wonderful to know you agree. We are also glad you were all able to enjoy our comfortable... More 

Queen Creek, Arizona
1 review
5 of 5 stars Reviewed November 4, 2015

At the conclusion of the 3 day Copperstate Fly-In our awards banquet was held at this Inn. The entire ballroom was ours and the meal was beyond description. It was prepared with utmost attention to detail, the dishes complemented each other extremely well. The hotel staff was very attentive without being overbearing. Head Chef Hector Savala personally supervised the event... More 

Helpful?
Thank Jeri K
HIG110, Guest Relations Manager at Holiday Inn Casa Grande, responded to this review

We appreciate you taking the time to write us a kind review and we are so happy to hear that you enjoyed your most recent visit with us. We pride ourselves on exceptional service and clean facilities; and it's wonderful you agree. We appreciate you recognizing our staff member Hector and we will be sure to pass on your compliments.... More 

League City, Texas
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed November 1, 2015

It has been many years since we stayed at a Holiday Inn and were a bit skeptical, but this was the top rated Trip Advisor hotel in Casa Grande. We were visiting family so Casa Grande was our stop. The hotel was very nice. They offered room service although we chose to walk to the restaurant just off the hotel... More 

Helpful?
Thank christine t
HIG110, Guest Relations Manager at Holiday Inn Casa Grande, responded to this review

Thank you so much for your kind review and for your loyalty! We are delighted to hear that you enjoyed your stay here at the Holiday Inn Casa Grande and were able to take advantage of our complimentary breakfast buffet. We pride ourselves on our clean facilities and exceptional service here and we are so happy we were able to... More 

Chicago, Illinois
Level Contributor
190 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
3 of 5 stars Reviewed October 28, 2015

Easy access to freeway and rooms are comfortable. Baths are clean but the entire property is showing wear. Does have pool and restaurant. Breakfast is good but is not replenished - food gets old and unappealing. People are friendly, nearby gym to use complimentary if one does not want to use the small one on premises. Overall, due to convenience,... More 

Helpful?
Thank Cohibaba
HIG110, Guest Relations Manager at Holiday Inn Casa Grande, responded to this review

We appreciate your kind words and we are beyond thrilled to hear that you enjoyed your most recent stay with us here in Casa Grande. We pride ourselves on our outstanding facilities here at the Holiday Inn and it's wonderful that you agree. We know how tiring traveling can be, so our close proximity to the freeway certainly can't be... More 

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