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Holiday Inn Casa Grande

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777 N Pinal Ave, Casa Grande, AZ 85122
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Holiday Inn Casa Grande
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Holiday Inn Casa Grande
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242 reviews from our community

Traveler rating
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    48
    26
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    15
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41
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Phoenix, Arizona
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I stayed here one night before an event in Casa Grande. This hotel is older and in need of an update. Neighborhood feels a little seedy. We were not comfortable going out after dark. Staff was very friendly and the morning breakfast was fantastic. The area has lots of shops and restaurants very convenient. All in all this hotel was... More 

Was this review helpful? Yes
HIG110, Guest Relations Manager at Holiday Inn Casa Grande, responded to this review

Thank you so much for your review! We are glad that you had a pleasant stay with us! Thank you for recognizing our hardworking staff--they are certainly dedicated to ensuring you feel welcome and comfortable. We assure you that your safety is our number one priority here at the Holiday Inn Casa Grande, and we regret that you felt otherwise.... More 

1 review
5 of 5 stars Reviewed 1 week ago

soccer team & families for a couple nights while we had soccer games at the near by complex. 13 rooms. Joanne was terrific for group booking. Front desk was so nice and friendly throughout the trip. The restaurant servers went above and beyond. And the room stewards were thorough and kind. We will stay here again upon returning to casa... More 

Was this review helpful? Yes
HIG110, Guest Relations Manager at Holiday Inn Casa Grande, responded to this review

Thank you for your lovely review. We are thrilled to hear you enjoyed your stay here in Casa Grande. It's always nice to hear when our excellent customer service and accommodations are recognized and appreciated. We strive to provide excellent care to our guests and are glad we were able to exceed your expectations. Joanne is a valued member of... More 

Bluffdale, Utah
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

This was my first time to this property as well as Casa Grande. We were there for an event at the Real Salt Lake Soccer Academy a few miles west of Casa Grande. The location of the hotel was great for the event. It was only about five minutes away. The hotel was clean but a little older. The courtyard... More 

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HIG110, Guest Relations Manager at Holiday Inn Casa Grande, responded to this review

Thank you so much sharing your feedback with us. While we are happy to hear your stay with us in Casa Grande was pleasant, we do apologize not all aspects of your stay was exceptional, particularly the surrounding noises and breakfast. We strive to provide excellent service to our guests and we hope you will consider staying with us again... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Hector and his staff were very professional. Hector made our whole wedding experience very comfortable from beginning to end. The entire staff took excellent care of our guest. The bartender was very sweet and took great care of myself and my wife. We cannot say enough on how great they made our special day.

Was this review helpful? Yes 2
HIG110, Guest Relations Manager at Holiday Inn Casa Grande, responded to this review

Congratulations to you and your wife! We appreciate you taking the time to write us a review and we are so happy to hear that you enjoyed your stay with us. Thank you for choosing Holiday Inn Casa Grande for your special day. We appreciate you recognizing our staff member Hector and we will be sure to pass on your... More 

Bettendorf, Iowa
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 2 weeks ago

From time to time, there are those rare occasions where you absolutely paid way to much money for a hotel. This hotel is one of those hotels. This hotel is AGED and DATED. I would like to say that this hotel could use a renovation, but I think it probably just needs to be leveled and rebuilt with different ownership... More 

Was this review helpful? Yes
1GuestRelation, Guest Relations Manager at Holiday Inn Casa Grande, responded to this review

We truly appreciate you taking the time to share your review with us. We are deeply sorry to hear about your stay here, and assure you we are committed to a higher standard of service. Cleanliness is of the utmost importance here at the Holiday Inn Casa Grande, and we truly regret that you experienced otherwise. Your comments have been... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

All the conference staff, starting with Hector, were extremely helpful with ideas and assistance to make our customer conference go off smoothly. From setup the day before to accommodate coming from out of town, to finding extra parts for the setup, to personal care that all the day was running as desired, it was a first-rate experience.

Was this review helpful? Yes
1GuestRelation, Guest Relations Manager at Holiday Inn Casa Grande, responded to this review

Thank you so much for your lovely review! We are so happy to hear that you enjoyed your stay with us and that your conference went well . We appreciate you recognizing our staff, we will be sure to pass on your compliments. Thanks again and we look forward to welcoming you again. More 

Santa Ana, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Airborne Systems has a bi-yearly event showcasing our products to our customers from around the world. The Holiday Inn Casa Grande, AZ has hosted our event for the last 10 years. This includes all hotel rooms, food for our banquets and lunch off site at our hangar area in Eloy, AZ for one week. The staff are top notch and... More 

Was this review helpful? Yes 1
HIG110, Guest Relations Manager at Holiday Inn Casa Grande, responded to this review

Thank you so much for taking the time to share your review with us, and for your loyalty. We are so honored to host the Airborne Systems events here, and we love welcoming you back every year! Thank you for recognizing our dedicated staff; they work tirelessly to ensure your event runs smoothly and your stay is exceptional, and we... More 

Allen, Texas
Contributor
17 reviews 17 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Based on the location, the cost and the accommodations I'd say the Casa Grande Holiday is a decent option depending on your point of view. From my point of view (Marriott Platinum) it was a marginal option since the work I came to Casa for was less than 5 minutes away and the cost was just right. That being said,... More 

Was this review helpful? Yes
HIG110, Guest Relations Manager at Holiday Inn Casa Grande, responded to this review

Thank you so much for taking the time to share your review with us! We are so happy to hear that you had a pleasant stay with us during your business here in Casa Grande. That being said, we truly value your feedback and your comments have been passed along to the management team. We hope you will consider staying... More 

Fargo, North Dakota
Top Contributor
78 reviews 78 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at the Holiday Inn in Casa Grande over Super Bowl and the Waste Management Open weekend. The rates were way cheaper than anywhere in the Phoenix area and it was a short & easy 40 minute drive south of the PHX airport. Beyond that, the hotel was very clean and friendly staff. It also had a lounge that... More 

Was this review helpful? Yes 1
HIG110, Guest Relations Manager at Holiday Inn Casa Grande, responded to this review

Thank you so much for taking the time to share your review with us! We are so happy to hear that you enjoyed your stay here in Casa Grande! We know how busy it can get around PHX, so we are happy to offer a more affordable alternative to our guests! It is an honor to be your new hotel... More 

Casa Grande, Arizona
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 18, 2015

We chose Holiday Inn to use as our reception hall when we got married, and we couldnt be happier with our choice! The staff was very friendly and helpful and Hector the coordinator was extremely helpful! We did not have one complaint. We stayed in the room overnight and it was quiet, clean, up to date and comfy! We will... More 

Was this review helpful? Yes 1
HIG110, Guest Relations Manager at Holiday Inn Casa Grande, responded to this review

First off, congratulations to the two of you on your wedding! Thank you for taking the time to share your review with us! We are thrilled to hear that your reception went smoothly and you were able to celebrate without any stress! Thank you for recognizing Hector--he is a valued member of our team, and we will be sure to... More 

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