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Holiday Inn Express Hotel & Suites Casa Grande

Certificate of Excellence
2.5 of 5
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805 N. Cacheris Ct, Casa Grande, AZ 85222
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Holiday Inn Express Hotel & Suites Casa Grande
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Ranked #2 of 11 Hotels in Casa Grande
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Marion J Neepawa, Canada
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70 reviews from our community

Traveler rating
    39
    24
    4
    2
    1
See reviews for
21
24
4
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Neepawa, Canada
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The main lobby grabs you instantly with it's cleanliness and beautiful water feature, marble floors and comfy looking furniture. The front desk staff were professional and extremely helpful in directions for a meal as well as provided me with distilled water I needed for a medical device. My only complaint would be that the plug in on the light did... More 

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Harker Heights, Texas
Contributor
20 reviews 20 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our room was very clean and the bed/pillows were comfortable. The bathroom was spacious and clean. The continental breakfast was sufficient with hot and cold items such as fruit, cereal, muffins, cinnamon rolls, juice, eggs, and toast/biscuits. Staff was friendly.

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Massapequa, New York
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 17, 2015

We stayed 4 nights here and the room was as expected and adequate but the dog barking for a few minutes at 2 am was not. Normal conversations from the next room were easy to hear as was the footsteps of those above. No one was very loud but I did expect the room to be a little quieter. The... More 

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GSRPHX, Guest Relations Manager at Holiday Inn Express Hotel & Suites Casa Grande, responded to this review

We are happy you enjoyed our hotel during your stay with us and found its location convenient. We are looking into ways to reduce the noise levels so our guests can relax better. Thank you for your feedback and we hope to see you again in the future. More 

Buena Vista, Colorado
Top Contributor
96 reviews 96 reviews
59 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed March 16, 2015

We stayed one night passing through C.G. The hotel is conveniently located about one mile west of I-15, on the main east-west street and is quite new; I'd say less than 5 years old. The hotel has a nice lobby with marble floors and water feature. The room was of average size; all furnishings were in excellent condition and appeared... More 

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GSRPHX, Guest Relations Manager at Holiday Inn Express Hotel & Suites Casa Grande, responded to this review

Thank you for your kind words about our hotel, your feedback is important to us and we appreciate you taking the time to give us a review. We hope to see you again in the future. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 8, 2015

Great place to stop between Phoenix and Tuscon. Nice, spacious, clean room. Awesome breakfast. Would stay again. Was a slight bit noisy since our room was near the elevator and our particular room (328) had a bit of extra gap in the door that seemed to let the noise in.

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Portland, Oregon, United States
Contributor
17 reviews 17 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 6, 2015

We always love staying at Holiday Inn Express Hotel & Suites. The beds and pillows are comfortable. The rooms are always nicely decorated and clean. The staff is always friendly and helpful! The breakfast is always reliably the same which is great b/c you know what to expect. The hot tub and pool are nice and relaxing. We were on... More 

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Greenville, South Carolina
1 review
3 of 5 stars Reviewed March 2, 2015

I was able to visit this hotel over the weekend. The staff up front was awesome! The breakfast was okay. My room was clean, very nice no problems there.My problem is with the way some of the employees were treated. Reading through the reviews. Yes the walls are very thin the elevator well lets just say you can hear things... More 

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GSRPHX, General Manager at Holiday Inn Express Hotel & Suites Casa Grande, responded to this review

Thank you for taking the time to review your stay with us it s appreciated.. Please be assured that it is our policy to treat all team members with the utmost respect and that anything less will not be tolerated. Your review will be shared with the appropriate team member(s). I am happy that you found your room clean and... More 

Minneapolis, Minnesota
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 14, 2015

Nice quiet night of rest. Good breakfast. Easy access. Nice desk clerk. Recognized as platinum guests. What can I say but if you are looking for a good place out of Phoenix, it is a short drive from the city.

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Omaha, Nebraska
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 29, 2015

I stayed here for two nights visiting parents in the area. The room was very clean. The bath products were great. The breakfast is pretty good for a self serve situation. (proteins, fruit, greek yogurt) The workout room is very nice. The staff were quite friendly and accommodating.

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Dallas, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 of 5 stars Reviewed January 2, 2015 via mobile

Staff was friendly and helpful but the rooms were not very clean. They were dark and poorly lit. We had connecting rooms that were poorly engineered so when they were open it was very difficult to get to the bathrooms. Walls are paper thin and could hear normal conversations through the walls. Quite a change from stays a few years... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Casa Grande, responded to this review

Dear Don T, Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re very sorry you were not satisfied with the cleanliness of the room. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome... More 

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