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Legacy Suites Casa Grande

540 N Cacheris Ct, Casa Grande, AZ
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Legacy Suites Casa Grande
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77 Reviews from our TripAdvisor Community

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Traveler rating
    15
    14
    5
    8
    35
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24
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
  • All months
    (77)
  • Mar-May only
    (22)
  • Jun-Aug only
    (20)
  • Sep-Nov only
    (8)
  • Dec-Feb only
    (27)
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1 review
1 of 5 stars Reviewed May 22, 2015 via mobile

I moved to Arizona for a better place for my son stayed for a year until I found a apt the show rooms are nothing like the rooms you will stay in if they like you they turn a blind eye if they dont use your imagination I've seen what goes on and its not good shall I say had... More 

Was this review helpful? Yes
Lincoln, Nebraska
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 9, 2015

Legacy Suttes Extended Stay Motel is more than your average Motel. It services nightly arrivals, but also caters to weekly, mohthly or yearly residents. We truly enjoy our yearly three month visit. Convenient location and excellent services. Manager Jannsen Tanner has a well trained staff, dedicated to service. Kudo's to; Management, Desk Clerks, Maids, Maintenance and Security. Thanks you for... More 

Was this review helpful? Yes 1
Carlsbad, California
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 31, 2015

Booked online.... Went to check in and had to fill out form with social security number and authorization to pay for a credit check....Room wasn't 2 suites but two ugly, ? clean adjoining rooms! Normally, we would look at the bottom of the pillows, smell them and the sheets, look under the bed, and carefully check out the bathroom cleanliness... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed August 31, 2014

called well in advance for reservations. when we arrived the couldn't find reservation. once that was settled, we found the room to nothing like what it was suppose to be, got the old excuse that that one wasn't available till next night. As for the room,Rooms,it was supposed to be a suite, they where very small, bed was very uncomfortable,... More 

Was this review helpful? Yes 3
Legacy S, Manager at Legacy Suites Casa Grande, responded to this review

Hello Santa, We sincerely apologize, this is not the experience we wanted you to have with us. We are in the customer service industry and we strive to make all of our customers happy. If there is anything we can do to make this right, please do not hesitate to give us a call. More 

Glendale, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 22, 2014

The whole experience was negative. It did not show on the web site that we used that it was an extended stay but a hotel with breakfast etc. When we arrive in town we find out it was an extended stay. We were shown a “sample” of the suite that showed towels, blankets, towels, etc. We were not expecting a... More 

Was this review helpful? Yes 1
Legacy S, Manager at Legacy Suites Casa Grande, responded to this review

Hi, Sandra. Thank you for your review. We are always striving to provide a quality stay for our guests. We apologize for your inconvenience and frustration and are forwarding your feedback to our team for review. If you would like to discuss your experience further, we would be happy to do so over the phone. Please do not hesitate to... More 

Escondido, California
Level Contributor
63 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed April 25, 2014

Rented 2 adjoining rooms, one bed had the springs coming through, the first night was refunded BUT it took all morning trying to find mattresses that didn't have the same issue. Looked at 6 more rooms until finally staff said they'd put in "new" ones. Replacement was not new but sufficed. Front staff was very nice but would not stay... More 

Was this review helpful? Yes 1
Legacy S, Manager at Legacy Suites Casa Grande, responded to this review

We apologize, this is not the experience we wanted you to have with us. We are in the customer service industry and we strive to make all of our customers happy. If there is anything else we can do to make this, please give us a call. More 

Lincoln, Nebraska
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 1, 2014

We just returned home from a three month stay and can't say enough about the wonderful experiences that we had under the capable leadership of new manager, Mel Fewell and her efficient, caring staff. Kudos to all. Special Kudos to Carol, Falisha and Bianca at the front desk, John, Amador and Elizabeth in Maintenance, and Kelly and Brenda in Housekeeping.... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 21, 2014

We were here for three weeks and couldn't have asked for a better place to stay. Conveniently located and our two room suite met all our needs. The TV was vintage and we are used to more grand but it worked. A full refrigerator also would have been nice. Again we made it work. The rooms themselves were spotlessly clean... More 

Was this review helpful? Yes 1
Yucaipa, California
2 reviews
5 of 5 stars Reviewed February 11, 2014

Just wanted to say that my stay here was great! The room was ready on time and very clean. The staff was very nice. and the grounds were well kept. This is my second multi day stay and both times my wife and I have been very happy. I will continue stay here whenever I am in Casa Grande.

Was this review helpful? Yes
viroqua wi.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 11, 2014

I stayed here for a few days in january 2014 and I can't believe how awesome this place was the staff at the front office is awesome the lady's name is Felisha she is fantastic knows exactly what she is doing. I locked myself out of my room accidentally I went to the front desk and Felisha called security to... More 

Was this review helpful? Yes 1
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