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All 5 Casa Grande accommodations

Legacy Suites Casa Grande

2.0 of 5 Condominium   |   540 N Cacheris Ct, Casa Grande, AZ
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Legacy Suites Casa Grande
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74 reviews from our community

Traveler rating
    14
    14
    5
    8
    33
See reviews for
14
23
9
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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    (20)
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1 review
2 of 5 stars Reviewed 4 weeks ago

called well in advance for reservations. when we arrived the couldn't find reservation. once that was settled, we found the room to nothing like what it was suppose to be, got the old excuse that that one wasn't available till next night. As for the room,Rooms,it was supposed to be a suite, they where very small, bed was very uncomfortable,... More

Was this review helpful? Yes
Legacy S, Manager at Legacy Suites Casa Grande, responded to this review

Hello Santa, We sincerely apologize, this is not the experience we wanted you to have with us. We are in the customer service industry and we strive to make all of our customers happy. If there is anything we can do to make this right, please do not hesitate to give us a call. More

Glendale, Arizona
1 review
1 of 5 stars Reviewed August 22, 2014

The whole experience was negative. It did not show on the web site that we used that it was an extended stay but a hotel with breakfast etc. When we arrive in town we find out it was an extended stay. We were shown a “sample” of the suite that showed towels, blankets, towels, etc. We were not expecting a... More

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Legacy S, Manager at Legacy Suites Casa Grande, responded to this review

Hi, Sandra. Thank you for your review. We are always striving to provide a quality stay for our guests. We apologize for your inconvenience and frustration and are forwarding your feedback to our team for review. If you would like to discuss your experience further, we would be happy to do so over the phone. Please do not hesitate to... More

Escondido, California
Top Contributor
50 reviews 50 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed April 25, 2014

Rented 2 adjoining rooms, one bed had the springs coming through, the first night was refunded BUT it took all morning trying to find mattresses that didn't have the same issue. Looked at 6 more rooms until finally staff said they'd put in "new" ones. Replacement was not new but sufficed. Front staff was very nice but would not stay... More

Was this review helpful? Yes 1
Legacy S, Manager at Legacy Suites Casa Grande, responded to this review

We apologize, this is not the experience we wanted you to have with us. We are in the customer service industry and we strive to make all of our customers happy. If there is anything else we can do to make this, please give us a call. More

Lincoln, Nebraska
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 1, 2014

We just returned home from a three month stay and can't say enough about the wonderful experiences that we had under the capable leadership of new manager, Mel Fewell and her efficient, caring staff. Kudos to all. Special Kudos to Carol, Falisha and Bianca at the front desk, John, Amador and Elizabeth in Maintenance, and Kelly and Brenda in Housekeeping.... More

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 21, 2014 via mobile

We were here for three weeks and couldn't have asked for a better place to stay. Conveniently located and our two room suite met all our needs. The TV was vintage and we are used to more grand but it worked. A full refrigerator also would have been nice. Again we made it work. The rooms themselves were spotlessly clean... More

Was this review helpful? Yes 1
Yucaipa, California
2 reviews
5 of 5 stars Reviewed February 11, 2014

Just wanted to say that my stay here was great! The room was ready on time and very clean. The staff was very nice. and the grounds were well kept. This is my second multi day stay and both times my wife and I have been very happy. I will continue stay here whenever I am in Casa Grande.

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viroqua wi.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 11, 2014

I stayed here for a few days in january 2014 and I can't believe how awesome this place was the staff at the front office is awesome the lady's name is Felisha she is fantastic knows exactly what she is doing. I locked myself out of my room accidentally I went to the front desk and Felisha called security to... More

Was this review helpful? Yes 1
Casa Grande, Arizona
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 8, 2014

The office staff has always been helpful and friendly to me. I also appreciate the Maintenance staff. They work hard, and do a great job. I've seen changes since I've been here, and any changes they've made has always been for the better. thanks

Was this review helpful? Yes 1
Casa Grande, Arizona
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 6, 2014

As I look at some of the reviews I would have to STRONGLY disagree with some of the comments if not all of them that has been made about this . I am one of their long time residents here and I have seen management change over the last several year's. With each change of management there has been a... More

Was this review helpful? Yes 2
Miami Beach, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 6, 2014

I recently stayed at the Legacy Suites through the holidays. The place was clean and well kept. I really appreciated the over and above customer service I received from Mel the Manager. She was professional and courteous. The price was great for the room stay. I will definitely stay here again when I come back and visit my family next... More

Was this review helpful? Yes 1
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Additional Information about Legacy Suites Casa Grande

Address: 540 N Cacheris Ct, Casa Grande, AZ
Location: United States > Arizona > Central Arizona > Casa Grande
Price Range (Based on Average Rates): $
Hotel Class:2 star — Legacy Suites Casa Grande 2*
Number of rooms: 3
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Also Known As:
Legacy Suites Casa Grande Hotel Casa Grande

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